first of all/ they did sloppy job and did not complete the job correctly! And would not fix…read moreanything !! Now we having to have another hvac company come in and fix what they did! they took the money and ran!! Don't use them!!!

I finally found a great Company! Mark and his brother were…read morereally on top ! Great job and very reasonable!!

Drip noise and water marks around ceiling vent of a/c-heat pump type unit. I can't say enough about…read moreComfort Experts Ocean View and am so HAPPY to find a dependable, caring, professional, knowledgeable and decently priced company to take care of my unit going forward. Will recommend over and over!

I concur with other reviewers that state how poor the communication is. We were told replacement…read morepart(s) would be in on Monday, 12/8/25. After reaching out to them several times this week, we have not heard back from them about scheduling the repair to our fireplace. Updated review: We were able to work out a compromise and understand the breakdown in communication. Thank you, Danielle, for taking responsibility - you compliment Brandon and we appreciate your hard work.

Owner can't keep a commitment. Cannot be trusted, NO followup. First visit, "all three heat pumps…read moremust be replaced".....they were fine all winter..... Requested a quote...."Crickets". Called back 3x, owner cannot be reached. Stay away. Found much better reliable service. 'zero".

I have used them for years. One time a tech came out and did a service but I still had problems…read more It turned out, he diagnosed my original problem wrong. They only charged me for the real problem. Had a recent problem,, where the unit froze up. The receptionist told me what mode to put the system in and scheduled the call. The tech explained the problem, worked quickly and the cost was only $100 even though they were 45 minutes away.

Wish I could give 0 stars…read more Eastern Air apparently does not want new business. So, I will go elsewhere. I have left many, many messages at 302-604-8288. No one has ever returned a call. One time "John" answered and I told him I was interested in an HVAC maintenance and service contract. He rattled off some numbers and promised to email them to me that night. Never got anything. I then called that number over and over, leaving messages that again were never returned. Finally, a woman answered and explained that she was in a front office and could give me no info (??) about service contracts, but she said if I called 800-921-0392 an answering service would take a message and forward to someone who would call back. She also promised me that John would send me the promised info that day. Not. So I called the 800 number and left a message for someone to please call me. Nothing. I give up. Too many other HVAC companies that care. I wonder how if they respond to customers needing emergency service.

They ghosted me when I needed them. They installed my units years ago, and had always been great…read more But when my system went down this winter, they stopped responding with no reason given.

I had an outstanding technician (Alan) come to my home on 11/5/25 to service my furnace (propane)…read morewhich was down since Saturday 11/1. He understood what the problem was contributing to the furnace not igniting to provide heat. After a light disassemble of some of the electronics including cleaning and part(s) replacement as well as some adjustments. The furnace fired up and heat was provided to my home. Thank you Comfort Plus.

We have not yet decided to use them for a new HVAC install. However, I was very impressed with the…read moreprofessionalism, timeliness, and care that Brendan took to show me and explain to me what we were talking about. He called to offer to come early for our appointment for a free estimate on a new system; he explained my options, as well as went over all the labor and particulars that were included in the price quoted. We have even been offered a temporary window a/c unit, as our a/c has gone up during the hottest week of 2018. Very impressed, and have already recommended them to a coworker.

Needed a plumber fast. They came out same day, very professional, Reasonable price on the repairs…read moreneeded. Will definitely use them again.

I had a bad experience with them years ago. They have bought out local businesses here and are…read morestill as overpriced as they were years ago in the DC area. They responded quickly but I told them I would never use them again.

Tyler from Top Flight, was very knowledgeable and explained everything in detail. He gave us a…read morecouple of written options with pricing. No pressure. They had a maintenance plan where they service unit in spring an

Top Flight routinely hit me up for over a $1000 and more, every time they showed up at my house to…read moreprovide some sort of "maintenance." Its obvious the technicians are quite well versed in trying to get money our of people like me. They charged over $4000 to fix my air conditioning in 2024, then in Spring 2025 they're tech said the system was fine and nothing was wrong, OH, and why don't you spend over $1000 on This part for your AC to make it work better? Spend more money please. Come June the air conditioning does not work at all. Even if I had spent the money it wouldn't matter. They obviously don't want anybody's AC to work, they just want more moola. In June, my card number needed to be changed. And Top Flight wasn't sucking an extra $20 out of me and my 82 year old mother for six months. Now they sent me 6 invoices, SIX, saying I owe them $120 for NOTHING, just so they can hit us up for money when they stop by. Forget that and forget "Top" Flight, they are on the Bottom and sucking the scum out of the bottom of the pond.

Great service and staff. We had a frozen pipe issue and they came out within the hour and fixed…read morethe issue. Awesome job!

I had a problem with an installation that was covered by warranty and was so disappointed by the…read moreservice by the company. I was without my air conditioner for almost a month this summer and some one on the phone told me that part to repair it was on the truck and they would be getting to me at sometime. Now in September this unit is still has not been returned to a fully functioning system even though I have paid in full for their services