WOW----had an issue with AC during heat wave---contacted these folks but because I had a contract…read morewith a Home Warranty Company they didn't want to visit---because of issues with them. Five days later stilll u unable get service I called again and asked them to come look at and give me an estimate. The company said "are you still without service for the last 6 days" -- I will be right over (it was 6:30 PM)----they looked at unit, and followed up the next morning determining minor issue---overcharge of refrigerant. I had them service unit---SERVICE - unbelievable---cost very reasonable---but most of all---just a great team --can't thank them enough!

first of all/ they did sloppy job and did not complete the job correctly! And would not fix…read moreanything !! Now we having to have another hvac company come in and fix what they did! they took the money and ran!! Don't use them!!!

They were on time, prompt, great communication and very reasonable. I highly recommend!read more

The company has quick response time and came out as a scheduled. I needed a replacement one . 1-2…read moreductwork in basement. I was shocked to get a quote at over $5,000. I checked Home depot and parts were $160. Thats without a contractors discount. Needless to say I didnt not go with this company.

I love this company! They provide affordable,quality…read moreservice. My old oil heater finally gave out. Zone control had a new HVAC system installed quickly and professionally. They even removed the old ductwork for me. Trust me- they will answer your call and you will be happy you did.

From the owner: Zone Control HVAC, Inc. was established in 2014 and has developed into a reputable company that…read moreprovides residential and commercial HVAC services throughout the Sussex and Kent County areas. We offer sales, service and maintenance contracts! Our mission is to provide the highest quality HVAC service available by confidently performing any required task with honesty, integrity and drive. We are committed to providing comfort and peace of mind in the homes and businesses of our family of customers! Your comfort. Your zone. Our priority.

I concur with other reviewers that state how poor the communication is. We were told replacement…read morepart(s) would be in on Monday, 12/8/25. After reaching out to them several times this week, we have not heard back from them about scheduling the repair to our fireplace. Updated review: We were able to work out a compromise and understand the breakdown in communication. Thank you, Danielle, for taking responsibility - you compliment Brandon and we appreciate your hard work.

One of the worst businesses in the area. They told me I had a gas leak, but it was later determined…read moreto be a faulty switch instead. I was lied to and overcharged by their services. I would also recommend reading online positive reviews with caution, as it's difficult to verify the authenticity - do not trust it.

Wish I could give 0 stars…read more Eastern Air apparently does not want new business. So, I will go elsewhere. I have left many, many messages at 302-604-8288. No one has ever returned a call. One time "John" answered and I told him I was interested in an HVAC maintenance and service contract. He rattled off some numbers and promised to email them to me that night. Never got anything. I then called that number over and over, leaving messages that again were never returned. Finally, a woman answered and explained that she was in a front office and could give me no info (??) about service contracts, but she said if I called 800-921-0392 an answering service would take a message and forward to someone who would call back. She also promised me that John would send me the promised info that day. Not. So I called the 800 number and left a message for someone to please call me. Nothing. I give up. Too many other HVAC companies that care. I wonder how if they respond to customers needing emergency service.

They ghosted me when I needed them. They installed my units years ago, and had always been great…read more But when my system went down this winter, they stopped responding with no reason given.

I had an outstanding technician (Alan) come to my home on 11/5/25 to service my furnace (propane)…read morewhich was down since Saturday 11/1. He understood what the problem was contributing to the furnace not igniting to provide heat. After a light disassemble of some of the electronics including cleaning and part(s) replacement as well as some adjustments. The furnace fired up and heat was provided to my home. Thank you Comfort Plus.

We have not yet decided to use them for a new HVAC install. However, I was very impressed with the…read moreprofessionalism, timeliness, and care that Brendan took to show me and explain to me what we were talking about. He called to offer to come early for our appointment for a free estimate on a new system; he explained my options, as well as went over all the labor and particulars that were included in the price quoted. We have even been offered a temporary window a/c unit, as our a/c has gone up during the hottest week of 2018. Very impressed, and have already recommended them to a coworker.

Hi, AI (Artificially Intelligent and Interpersonal) "Andres" (from F H Furr):…read more Are you sleeping or reaping with AI's open "Rachel" who had just yelped at me that she/ye would be soon working me into the Furr trade schedule for a free visit and estimate on the "service" you now say/flay that you "are not now able" - no, not willing - to assist with?" So, kiss my ask, and congratulations on earning and getting another (my forthcoming) no-star yelp "review." Articulately Intelligent, Thomas Bentz

Our Central AC would not run at the start of this warm season. I left it up to my wife and she…read morehired FH Furr. All they did was replace a pump to the condensation drip line, which is a 40-50$ part at the store and any high school kid with a fish tank could install as these are the same pumps for some fish tanks. We were charge almost $600. Immediately following water was flowing out of our overflow discharge line and then weeks later, water was dripping from the ceiling. I am not cleaning out the lines and fixing the problem myself. THEY ARE OWNED BY PRIVATE QUITY WHICH BUYS UP LOCAL SERVICE BUSINESSES TO CONTROL PRICES AND SELL COSTUMERS ON OVERPRICED New systems!

very expensive and we had what they said would cost $8000…read moredone with $1250 in our expenditures... and their price did not include a new water pump!

Great service. Professional technician. My new HVAC team…read more Everyone from office personnel to the technicians was handled professionally.

Good value, prompt service and keeps my system going. Give Real HVAC a try you'll love the being…read morenice and comfie all year long.

Great service and staff. We had a frozen pipe issue and they came out within the hour and fixed…read morethe issue. Awesome job!