Mike has always been very responsive to my calls and arrives in a timely manner. He's sure to ask detailed questions over the phone about the HVAC issue. He's very knowledgeable and makes the repair so it's fixed and not just "patched" until the next time! He was a tremendous help in fixing a major problem caused by another HVAC company and gave me detailed information in order to contact the first company to get a refund. And I did! He's fairly priced most importantly, I trust him! read more