Great work! So quick to diagnose an issue that I (and google) could not figure out. I consider…read moremyself a pretty decent DIYer, but there is definitely something to say about experience! They will be my 1st call in the future.

Bad communication. Started very enthusiastically but was not able to set up a time for them…read more Someone who does not value customers time is not someone I want to make a major purchase from. I am not buying a heat pump only but establishing a long term relationship.

You can't go wrong hiring JD! Great experience and went the extra mile on a Saturday to fix our HVACread more

I initially thought about taking off a star because John arrived outside of my appointment window,…read morea pet peeve of mine, but then I remembered a few things: he came on a Sunday, on less than a day's notice, Arlington is very far from Upper Marlboro, the appointment before me went over, which can happen to anyone, and most importantly, small businesses are the backbone of America. John was very polite and immediately told me my HVAC closet smelled because a mouse died in there. He also called a relative while at my place and on the way home to give me their suggestions on dealing with the smell, which has nothing to do with HVAC and is above and beyond in my opinion. Yes, I did have to pay the $100 fee to come out. I paid in cash to not have to pay the 10% processing fee. I was fine with paying this to have someone come out so quickly, and on a Sunday. Would call again. When my problem actually involves HVAC repair.

So my drain decided to throw a tantrum, and my first plumber quoted me $350 just to snake it. Enter…read moreBoothe's Heating, Plumbing & Electric, who swooped in with their "83 or Free" special -- and didn't charge me a dime for the initial visit. Yup, free. Before every appointment, they send a text with the tech's name, photo, and even a little bio including their hobbies. It's like getting a match on a dating app, only this time the person actually shows up and fixes the problem instead of ghosting you. The first visit didn't clear the clog, but the next day another technician came out and patiently explained everything. Both were courteous, on time, and really knew their stuff. And while Yelp loves photos, trust me -- nobody wants to see what was blocking my drain. That's a whole different genre. Bottom line: Boothe's brings personality and professionalism to plumbing. They made an unpleasant situation downright educational and pleasant -- and that's a rare gift.

If I had to do it all over again, I should not have chose this company started off last year 2 to 3…read moredifferent systems put in and out because none of them will work, finally get a working system and not a year later I have no air, 90° weather and the only that they can give me is a week later. Truly a disappointment this is my experience with this horrible company.

Our thermostat stopped working last night so we called Berthiaume Heating and Air to see if they…read morecould come take a look. We were the first stop of the day and by just walking into the room, they knew what was wrong. But instead of just fixing the problem, Michael went a step further and checked to make sure everything was functioning properly. That led to discovering we had a clogged line running outside. He cleaned that and now everything is running smoothly. The house is already cooled down before this heat comes in today! This company is professional, knowledgeable, and definitely deserves your business!

our outside HAVC unit decided to quit and it was a simple call to BHAS and a tech came out gave us…read moreseveral options at a reasonable price. we couldn't be happier with our new MRCOOL unit and the tech even followed up to make sure we were still happy and not having any issues.

Personally, I would not use their services again. I got a second opinion and saved a lot of money.read more

From the owner: Riverside Heating & Air Conditioning, Inc. is a residential HVAC company serving Southern Maryland…read more We provide a wide range of services, including installation, maintenance, and repair of air conditioning and heating systems. We handle both ducted and ductless AC units, gas furnaces, oil furnaces, boilers, and heat pumps. We also work on air duct systems, offering services such as fabrication, installation, cleaning, and ventilation. Additionally, we provide solutions for indoor air quality, including filtration, sterilization, dehumidification, and humidification.

I had 11 new vents installed and a cleaning around them due to Mold on the outside of the vent…read more David Winters was so responsive and professional. He answered my questions via text Immediately even on weekends. He is honest and recommended a dehumidifier be attached to the AC unit. It was installed by his team members and they were outstanding. The cleanup was above and beyond my expectations. When complete, they asked if I had any questions and explained in detail what they did. He coordinated the contract with an electrician. Highly recommend this business.

I have an older manufactured home, and they are kinda notorious for not having good floor ducts. I…read morehad Jim Winters come out and he recommended an added trunk line under the house to feed the far rooms. It wasn't cheap, but wow, they did a great job. A couple years later, I was adding a cold air return from our master bathroom, and I needed some duct pieces. I called them up and they fabricated the necessary pieces while I was standing there. I have had terrible service from Southern Maryland Heating and Air, and had to fix nearly everything they touched, but Winters technicians are sharp and they do great work. Do yourself a favor and have Winters do it right the first time. Highly recommend!

Keith and Debbie are the best. I've used them for several years. Keith installed an entire hvac…read moresystem in an addition we put on our house several years ago. They did an excellent job. I've had several issues with an older unit on the existing part of my house that they have went over and beyond on to get fixed. Keith is practical and straight up, they do honest work. What more can you ask for. Great people!

Nice people. Awful customer service. They take weeks to months to return calls and to address…read moreissues they created. My "new" HVAC system was installed 11/2022. (I've been trying to get them out to my house since JULY 2024 to fix an issue). Additionally, their work is S.H.I.T. They used my original (outdated!) HVAC duct system that is patchy and full of holes and didn't replace any of the insulation or properly reinstall it at the least... resulting in a breeding ground for mold every time we have a hot and humid day, as well as my indoor vents and fireplace dripping water from heavy condensation. Now the drywall inside my garage around the system has turned to mold and they aren't returning my calls. I'm done playing phone tag. This is the work they'll sell to you and apparently take pride in, and then tell you their crap work isnt "covered" in your contract when asking them to replace it, when the initial work wasn't done properly to begin with. Do your research into these companies. Update 11/12/2024: Keith came over to look at the damage and refused accountability. Raised his voice multiple times reiterating that duct work isnt included in my contract but acknowledged they used the old existing duct system (which created this issue) You'd think when requesting a NEW HVAC SYSTEM that the DUCT work would be replaced as I'm requesting and paying for a new system or ensure your customers are aware this is NOT INCLUDED UP FRONT - you are setting your customers up for failure and running your business quite shady. As every time I call, I get the run around you're caring for the elderly which is why I don't get contacted for weeks at a time - I'd think as a company you'd have more integrity. I do not appreciate the lack of accountability and disrespect towards customers who have concerns. It took over 6 weeks to have someone contact me back, come to my house and disrespect me while telling me to contact a lawyer. Wow..... this is the quality of work and type of treatment they provide their existing customers.

I have two relatively new systems (1 yr 5 months) and I had TN Bowes out for an annual routine…read moremaintenance. Both systems were functioning just fine, EXCEPT for some reason after the technician left the Honeywell Provison Series 8000 thermostat started to malfunction. The next day it just went blank. (Hmmm.....coincidence or causation?....just saying) The technician came back and said the thermostat was defective and he could change it out then and there as he had one ($590) in his truck. I figured it was under warranty so why not and the technician said I would "get my money back, well most of it". RED FLAG - I should have asked for an explanation. So my card was charged for $590. The office just called and said they credited back to my card $343! and they pocketed $247!! (for "shipping and labor"). So be wary and very careful if you have hired them, but if you are not locked into a Maintenance Agreement I suggest you call another HVAC company.

TN Bowes performed all aspects of work professional and at a high quality. I wouldn't hesitate to…read morerecommend to anyone looking for quality HVAC service or installation. From speaking with the office staff to field they were always courteous and focus on customer satisfaction. First time out a year ago to perform some routine service on an old carrier infinity series unit, made some simple repairs and we were up and running in short time. While they were out service tech suggested thinking about replacement in the future as unit was 16 years old. Requested an estimate to replace, Eric came out and did a site survey and provide a proposal to replace unit. Fast forward to year later the unit was under high stress due to prolong heat wave. Eric stuck by the proposal he gave me a year earlier and the crew was out in quick time to replace. Not a typical project as it involved a crane to get condenser unit to the roof of a four story building. The install team were professional and extremely knowledgeable. Performed the work at a high quality level and were done in a day.

Probably the worst customer service I've experienced. They don't answer or return calls. I was…read morestuck with them due to my home warranty. Allegedly they have to order a part but the part is coming from Baltimore which means my system should be fixed soon right? Wrong. After having tried to contact them for 3 days straight while having NO air condition in the middle of this QUARANTINED PANDEMIC of a summer, they EVENTUALLY came to check out my unit on a Friday and stayed all of 5 minutes. (After I had to give personal information regarding the health of my asthmatic child). I have received no call or update yet about anything and the house is more than unbearable. If you have a choice - stay FAR away from them. I'm surprised they have any amount of stars over just 1.

The technician arrived as scheduled per window hours. He was courteous and efficient. This was…read morethe second time we used your service for the fall checkup of our newly installed HVAC in June 2021. The unit installed has performed as expected. Our electrical bill has been reduced amazingly during summer and winter months due to efficiency rating of our new unit.