I generally have very low expectations for any dry cleaners but I was pleasantly surprised at how…read morestellar my experiences have been with River Oaks Cleaners. I was not aware they were a local chain, but if all locations are this good, then consider me a sold customer. Things I love: * While folks can obviously drop off their clothes in store, they also offer a drive-thru. * They're open during weekends. This might not sound like a big deal, but many places are closed on Sundays. * They're hip to tech: There is an online account, email + text reminders, and the ability to pay via QR code or online in advance. * The prices are very reasonable. My sport coats / suit jackets are usually around $9 each, with $7 pants, and $12-17 for full on suits. * Serve cold water bottles and coffee are available. That's fantastic. * The service has been friendly and professional with every visit. Most of all they've always managed to get me exactly what I want and offer some occasional tailor services for damaged parts of any garment. Other places would charge for these services, but they seemingly do it because they want to. * Lastly, my clothes have been coming out looking very nice. This is above anything is why we go to places like this in the first place. I hope that they remain consistent in service and am already looking forward to my next visit. I really appreciate all the extra bells and whistles they've incorporated into making every experience into a special one.

Convenient dry cleaning location in the area! I live nearby and I was looking for a place to do my…read moredry cleaning at. It's very easy to make an account with them, drop your clothes off, track when it would be done, and pick them up when it's ready. My clothes ended up being ready about 2 days earlier than the estimated day that they had told me it would be ready by, which was a really nice plus. They are very friendly and greet you when you enter too. I think the service was fantastic! I will definitely continue to do my dry cleaning here, as they are located in such a convenient area and I was satisfied with their services.

This business is under new management now as of March and I am thoroughly impressed!…read moreThe owner, Mike was incredibly friendly and gave me a discount for being a new customer. He was super thorough and explained the whole process since they are currently dry cleaning the clothes at their Katy location (the equipment at the Beechnut location is outdated). I will certainly be referring Scott's to my friends and family.

Long time customer but I guess this place is under new management since I was last here. First…read morething I noticed was the steep increase in prices. Then when I arrived to pick up my items the 'open' sign was on but the door was locked and there was a handwritten sign on the door stating they would be back by 3pm. Since it was 2:58 I decided to wait. At 3:15 someone eventually wandered back with their large cup of Starbucks. Will not be back. There are plenty of other drycleaners in the area who are cheaper and care about customer service.

The guys just never disappoint. Quick, reliable. Top notch service…read more And polite and agreeable as the icing on the cake. I transferred from a repeat customer to a loyal one. Thanks, guys!

From the moment I called to inquire about services to drop off, I had exceptional service. Every…read moresingle employee there is amazing, kind, friendly, and they truly care about your items. They took extra care of my duvet since it was delicate and it came back perfectly. They came to my apartment for pickup and dropoff and shook my hand and had a smile. Made me feel so comfortable and taken care of through the entire process. I don't normally write reviews but I genuinely couldn't recommend them enough.

This was my first time going here and I could not be happier. They were efficient, clear and very…read morehelpful throughout the entire process. They will Text you when your clothes are finished and offer curbside pickup. The price is reasonable for a basic dry cleaning. Please see Cecilia when you go. She is one of the nicest, respectful and down to earth person you can meet. I will keep coming here, without a doubt!

Dry cleaning is a weekly staple for me with a professional job, and finding a place that's…read moreconsistent and detail-oriented makes all the difference. This location has delivered great quality every time clean, well-pressed, and handled with care. Buttons are always intact, and the results are reliable week after week. Cecilia is friendly and incredibly helpful, and the entire staff provides great service. I've been coming here for over a year and highly recommend them for consistent quality and professionalism.

Great customer service. I had my first interaction over at Signature Park Avenue Cleaners today &…read moream excited to start bringing more items over. Highly recommend for a personable & quality experience.

Owner blamed me for buttons on my lab coat to break on their ironing equipment. Ok that is…read moreunderstandable if it happened once. However two buttons were broken. They send it to an outside service to replace the buttons but only one was replaced. Again that's fine, out of their control. Third time I return, the buttons are replaced but all three are completely different colors and sizes! The owner apologizes and said he'll fix it himself... I return and it's still not ready so I finally complain. He says, "For someone that comes only every 6 months you have a lot to say." Clearly he looked up my history and likely did this intentionally. No respect for customers. This is not how a business should treat their customers. I never write reviews but this had to be shared.

I have to echo what most people have said -- this is a great little shop!…read more I brought in a suit to have altered... the jacket needed taken in, and the pants needed hemmed. The tailor put some pins in and seemed to know instantly what to do. He told me to come back in two days. I did, and everything fits perfectly. And the cost was less than $40 combined! Accuracy, friendliness and great value. A winner if you need alterations!

The owner, Cuong, told me they can clean silk, I dropped off a $1000 silk top and this cleaner…read moreabsolutely destroyed it. It was returned dull, rough, and crunchy. The silk top is irreparable. He apologized and said he'd reimburse me if I brought the receipt so I did, and then he refused to do so. Do not bring anything of value here. I'm beyond disappointed.

Green Oaks Cleaners...WOW!! I can't say enough good things about this dry-cleaning business. Every…read moregarment I've brought in--suits, delicate fabrics, even tricky stains--has come back looking flawless and carefully pressed. The staff is consistently friendly, professional, and genuinely attentive, and turnaround times are always exactly as promised (often faster). It's clear they take pride in their work and treat customers' clothing with real care. Fair pricing, reliable service, and top-notch results make this my go-to cleaner. They even recommended shoe and sneaker cleaning/repair. Highly recommend to anyone looking for quality you can trust.

Green Oaks Cleaners WILL NEVA see me again ...the front desk lady who claimed to be the "owner" was…read morethe absolute most unprofessional & disrespectful person. My wedding dress came back needing to be repaired due to damages made by the cleaners. The lady blaimed me for not taking pictures of what it looked like before. Claiming there was no proof to how it was dropped off ... ladies & gents if you have an expensive item be ware of this awful cleaners.... to top it off the "owner" was very unprofessional with me and told me she could get a seamstress to fix it for an additional fee while also blaming the 3rd party cleaner she hires & not taking any accountability... 0/10 experience lol anyone else have issues with this cleaner ??? still SHOCKED on how she treated a paying customer...

I have been revisiting this establishment, and plan to continue as a customer…read more All things considered, I am pleased with the product, location, and individual attention to quality assurance. The cleanliness, positive attitude, helpfulness of the staff, and commitment of management are to be commended. Recommended highly.

I dont like the sanitation of going into any washateria, i also never had to go to one since i…read moregraduated from college... but i did appreciate it when needed, i did see them clean, and they had snacks and detergents available if needed.

Service is ten out of ten they helped with the machines and even ironed a shirt that I needed at…read morethe end of the day. Great service great people.

I am SO impressed with the wash and fold delivery service. I did not know about Graustark before…read morethis year, so I can't speak to their old management and how improved the new management is, but I have had zero complaints. They are quick to answer my questions, provide quick turn around on the laundry, and are very kind both on the phone and in person. Been using them for months now and highly recommend.

Great service and experience every time I drop stuff off. Was going to another nearby cleaners and…read morethey were losing my stuff because they didn't have a computerized system. Tip top does and they even text you when your stuff is ready. The lady in the front is always super sweet: Will definitely continue to use them.

the requested job was not completed on time. in addition was not ever called back upon requesting a…read morecall once it was ready. disappointing service turnaround rate.