We've been going here for years. They take good care of clothes, but if you forget any valuables in…read morethem, they will lose them for you. They lost our passports that were in the pocket of one of the jackets that was accidentally taken to dry cleaning. They said they found them and they put it in a bag and returned it with the clothes, but we were not told at the time of pick up that there were passports, and we did not find them in the clothes that we brought back. With a valuable like passports if I found them, I will pick up the phone and call the person, why couldn't you do that?

It was fast, clean and very professional. My item was ready before the time promised and the text…read morenotifications are very helpful.

I generally have very low expectations for any dry cleaners but I was pleasantly surprised at how…read morestellar my experiences have been with River Oaks Cleaners. I was not aware they were a local chain, but if all locations are this good, then consider me a sold customer. Things I love: * While folks can obviously drop off their clothes in store, they also offer a drive-thru. * They're open during weekends. This might not sound like a big deal, but many places are closed on Sundays. * They're hip to tech: There is an online account, email + text reminders, and the ability to pay via QR code or online in advance. * The prices are very reasonable. My sport coats / suit jackets are usually around $9 each, with $7 pants, and $12-17 for full on suits. * Serve cold water bottles and coffee are available. That's fantastic. * The service has been friendly and professional with every visit. Most of all they've always managed to get me exactly what I want and offer some occasional tailor services for damaged parts of any garment. Other places would charge for these services, but they seemingly do it because they want to. * Lastly, my clothes have been coming out looking very nice. This is above anything is why we go to places like this in the first place. I hope that they remain consistent in service and am already looking forward to my next visit. I really appreciate all the extra bells and whistles they've incorporated into making every experience into a special one.

Convenient dry cleaning location in the area! I live nearby and I was looking for a place to do my…read moredry cleaning at. It's very easy to make an account with them, drop your clothes off, track when it would be done, and pick them up when it's ready. My clothes ended up being ready about 2 days earlier than the estimated day that they had told me it would be ready by, which was a really nice plus. They are very friendly and greet you when you enter too. I think the service was fantastic! I will definitely continue to do my dry cleaning here, as they are located in such a convenient area and I was satisfied with their services.

The guys just never disappoint. Quick, reliable. Top notch service…read more And polite and agreeable as the icing on the cake. I transferred from a repeat customer to a loyal one. Thanks, guys!

From the moment I called to inquire about services to drop off, I had exceptional service. Every…read moresingle employee there is amazing, kind, friendly, and they truly care about your items. They took extra care of my duvet since it was delicate and it came back perfectly. They came to my apartment for pickup and dropoff and shook my hand and had a smile. Made me feel so comfortable and taken care of through the entire process. I don't normally write reviews but I genuinely couldn't recommend them enough.

Great first experience. My shorts were in perfect condition and ready when promised. Cecelia is…read morevery friendly and helpful.

Hello, hello! Leaving my items and pick up, had to call out several times because it seemed no one…read morewas there. $10.95 for pants, $10.95 for shirts. 3 regular items cost me $35. Last, lady on pick up gave me spiel on how I have to note certain things if she's not there. She was kind enough to expound on what days she works to get a deal but I figure if the price is $10.95 for regular cleaning then a 20% discount is still not enough to make it worth my business.

Great customer service. I had my first interaction over at Signature Park Avenue Cleaners today &…read moream excited to start bringing more items over. Highly recommend for a personable & quality experience.

Owner blamed me for buttons on my lab coat to break on their ironing equipment. Ok that is…read moreunderstandable if it happened once. However two buttons were broken. They send it to an outside service to replace the buttons but only one was replaced. Again that's fine, out of their control. Third time I return, the buttons are replaced but all three are completely different colors and sizes! The owner apologizes and said he'll fix it himself... I return and it's still not ready so I finally complain. He says, "For someone that comes only every 6 months you have a lot to say." Clearly he looked up my history and likely did this intentionally. No respect for customers. This is not how a business should treat their customers. I never write reviews but this had to be shared.

The owner, Cuong, told me they can clean silk, I dropped off a $1000 silk top and this cleaner…read moreabsolutely destroyed it. It was returned dull, rough, and crunchy. The silk top is irreparable. He apologized and said he'd reimburse me if I brought the receipt so I did, and then he refused to do so. Do not bring anything of value here. I'm beyond disappointed.

Great spot for a last minute bridesmaid dress hemming. Was able to drop off and pick up in ~36…read morehours, but I bet a 24-hour turnaround could also be possible given how efficiently they work. I have brought work pants here in the past and gotten them hemmed too. Pricing is a little pricier than I'd expected, hence the four stars, but everything else is great.

Horrible first impression of this cleaners. Rude customer service! I will not be taking my clothes…read morehere again.

the worst place!!! do not trust them!!! no manager…read moreavailable, they lost my clothe, and the employees have no answer they keep asking to me to wait! do not give them business

I dont like the sanitation of going into any washateria, i also never had to go to one since i…read moregraduated from college... but i did appreciate it when needed, i did see them clean, and they had snacks and detergents available if needed.

I have been revisiting this establishment, and plan to continue as a customer…read more All things considered, I am pleased with the product, location, and individual attention to quality assurance. The cleanliness, positive attitude, helpfulness of the staff, and commitment of management are to be commended. Recommended highly.

Machines work great! Staff is very friendly and the facility is kept super clean. Machines take…read morequarters OR electronic payment via app.

I am SO impressed with the wash and fold delivery service. I did not know about Graustark before…read morethis year, so I can't speak to their old management and how improved the new management is, but I have had zero complaints. They are quick to answer my questions, provide quick turn around on the laundry, and are very kind both on the phone and in person. Been using them for months now and highly recommend.

Absolutely loved the convenience of this service! They came directly to my house for the fitting,…read moretook the clothes with them, and brought everything back completed -- no changing in a tailor shop or making extra trips. They were super quick, professional, and the pricing was more than fair considering they come to you. I had a few pairs of slacks hemmed and a skirt taken in, and everything turned out great. I'm planning to try a few different style fits and some jeans next, so I'll definitely update my review after that. Highly recommend if you value convenience and quality!

Everything went well! The dress fit wonderfully! The price was great and the turnaround was faster…read morethan I expected.