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    Thurston Spring Service

    4.2 (6 reviews)
    Open • 7:30 am - 5:00 pm

    Services - Thurston Spring Service

    Auto steering and suspension repair

    Auto wheel alignment

    Routine automotive maintenance

    Thurston Spring Service Photos

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    Recommended Reviews - Thurston Spring Service

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    4 years ago

    Best suspension shop in VA. Very knowledgeable and professional. Been using them for over 20 years

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    5 years ago

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    8 years ago

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    9 years ago

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    13 years ago

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    7 years ago

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    Williams Auto Service

    Williams Auto Service

    (55 reviews)

    Manchester

    I would leave zero stars if it were an option. This place will rip you off quick. I took my car in…read morefor an inspection. I ended up paying well over $1,000 and was told repairs were needed that were not. What they didn't know was that I had just had repairs done very thoroughly due to a car accident. The mechanic who did those repairs first (a trusted mechanic) told me there was no reason for that part to be replaced and described the condition of the part to me in full as they saw it during their time with my car. The part that was replaced required an alignment afterward, which was not only not done but was offered to me as an optional item to purchase during my inspection with zero explanation as to why or any explanation that it is literally a requirement to align the vehicle after that part is replaced. When I tried to get them to align and calibrate my vehicle, they did not care at all. They were incredibly passive on the phone and it was as if they were completely used to getting yelled at by a swindled customer. Then when my partner tried to talk to them they kept putting him on hold for thirty minutes and then hanging up before threatening to call the police if he comes with my vehicle. This place is ready to scam you as fast as they can and you will not only walk away paying for more than you needed to, but you will have additional repairs needed when they are done. The shop I had just had repairs done at right before Williams has photo evidence that the part never needed to be replaced and that my alignment and calibration were done. Williams also never took a photo of that part during my inspection but took a photo of everything else-super suspicious, huh? They are trying to call my bluff but I am taking all of this evidence to the state police to hold them accountable and have filed a complaint with the BBB. They probably should have just issued the refund because I will not just roll over and take being scammed out of serious money over things that did not need to be addressed at all. They might scam people all of the time but they have done it to the wrong person because I will not let this go without reporting it and making sure they are held accountable for taking advantage of customers and ripping people off with full intention. I will copy and paste this review so that I can replace it EVERY SINGLE time those cowards take it down.

    I got a new set of tires here because I had multiple blow out on me and they were the closest place…read moreto get service from where I live without going on any busy streets. In retrospect I should've just payed for a tow anywhere else because they overcharged me to an absurd degree. On top of that, I had also asked them for an engine diagnostic to see what my check engine light was about. I don't remember the exact price but they said they charge something like $90 for the diagnostic! I've never known any place charging for that, let alone such a ridiculous amount. Luckily I had the sense to say nevermind to that request. I'd avoid this place unless you don't mind price gouging.

    Kweleme Mobile Mechanic

    Kweleme Mobile Mechanic

    (19 reviews)

    I highly recommend this mobile mechanic! What was expected to be about a 2-hour alternator…read morereplacement on my 2007 Lexus IS250 turned into a much more difficult job. The alternator was extremely stubborn to remove, and this repair ended up taking closer to 4 hours. What impressed me most was his persistence. He kept working through the difficulty rather than rushing the job or giving up. By the time he finished, it was well into the dark, and he was still there making sure the repair was completed properly. I also appreciated that he was willing to work with the parts I provided and was transparent about the work being performed. He didn't make me feel rushed, and he stayed focused on getting the vehicle repaired. That kind of dedication is hard to find. When a repair doesn't go exactly as planned, you want someone who is willing to put in the extra time and effort to get the job done right. My Lexus is back on the road, and I am very grateful for the work he put in. Five stars well deserved! If you need a mobile mechanic who is willing to stick with a difficult repair and see it through, I would definitely recommend giving him a call.

    Kweleme is great! I called him around 5pm with concerns about my car and he looked at it the same…read moreday! He was very helpful and explained everything he was doing. He is very personable and dependable person for all your car needs! I will definitely be going back for any of my car needs.

    Thurston Spring Service - autorepair - Updated October 2026

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