A REAL GEM!! If you want an exquisite selection of jewelry,…read morepersonal attention, exceptional customer service, and on-site repairs, Martin Jewelers is the store for you!! I purchased a lovely Baume and Mercier watch as a gift and was extremely satisfied. They advise you on the latest models, size the watch while you wait until it is perfect, and wrap it beautifully. They treat you with respect. They have also done intricate repairs for me on jewelry. I live locally, but even if I didn't, I would make the trip to Martin Jewelers!

My watch failed two weeks after a battery change, they wanted to charge me $425 to replace the…read morecircuit, I asked whether they covered it under warranty and they accused me of giving them a faulty watch to begin with. When I asked for it back, coincidentally they never actually sent the watch out anywhere, it was behind the desk working the entire time and I got it back the same day after complaining. "A clerical error" is what they said after holding my watch for a month. These people are scam artists. A $35 battery replacement, they charge you $90 and say they're doing something special with gas pressurization or whatever. I'd pay $425 to never have to deal with these people again if I'm being honest.

They have a wide jewelry selection. The price is very…read morereasonable. The store owner is honest. Whether you are selling or buying a piece, you know that you are getting a fair price.

I had a totally different experience than the other review. I brought in several watches and a…read morecouple of bracelets to have repaired and they did a fabulous job. Not only was everything done within two days, but he polished everything and it worked and looked as good as new. His prices are very fair and I was extremely happy.

I love the G-shock line of watches. I really love the the…read morevariety they carry. There's literally something for anyone. I used to have a few back in the days and they were amazing watches. I most definitely need to look into getting another one. I know they have so many new options now.

Even nerds need to tell time which is my backhand way of saying Casio's G-Shock is an extremely…read morerugged, reliable instrument especially considering the price. Let your friends languish on a waiting list for a Rolex Submariner (the best $1,200 watch you can own for $15,000.) as proven by the impeccable Superclones coming out of China for $500. By comparison, Casio delivers a watch that can take whatever you can throw at it without a time out for tantrums or a visit to Urgent Care. The best $150 I ever spent.

Walked in with my wife and a friend who was very excited to possibly buy a watch. However the…read moreminute we walked to they showed hints of bias. The doorman was very friendly with my friend(who was white) but the minute me and my wife(both black) walked in, he suddenly changed his face and asked if we're all together. Then I had a hat on and the woman said, can you please take your hat off and when I asked why, they said it's "policy" and then said to my wife no sunglasses allowed which is interesting because my wife had taken off her glasses prior to entering the store. What took the cake was that right behind me was an Asian man with his hat on. Me, my wife and my friend immediately left. I'm not sure what kind of show they're running over there but I will highly recommend that people look else where if you don't want to deal with racist antics.

I'm just browsing in the store, but the saleslady over there seems rude. When I want to ask a…read morequestion about a watch, she seems to smirk and speak in an unfriendly way. I felt like it's better to go to a watch store in the city than here if you want to buy luxury watches.

This is my second deal with Joey. This man is amazing and worked his magic to get my son's first…read moreRolex to him before Christmas. If you need any watches this is the man to get it from. Joey is second to none. I will be doing more deals with Joey in the future.

I found The Wrist Watcher via Instagram. I was immediately drawn in by Joey's infectious charm, and…read moregreat attitude! His kindness and humor made each transaction so easy. Watches are always shipped quickly, and loads of communication throughout the entire process. Will be thrilled to work with Joey again and again.

This man is a Shyster. DO NOT bring him an expensive or complex watch. Totally dishonest and in…read moreover his head. Two star because he may be able to fix the clasp on your chain, and he is in a great location.

Convenient and fast watch battery replacement and an interesting looking shop…read more Pleasant service.

I took my SEIKO Men's SKX009K2 Diver's watch to WJP for repair, and shortly after picking it up,…read morethe crystal was completely fogged up. I took it to another place I go, but it's further away, and I trust it more. They showed me the damage and said the person who repaired it didn't bother to replace a worn seal. I lost a $600 watch for a seal that cost less than $1. So if you value your watch, do NOT bring it here.

Went in to get an estimate on a watch repair and to possible fix another watch. Gentleman was very…read moreKind and knowledgable! Will be a customer for sure!!

We live in San Jose, CA and found HPS Estate Jewelers online. My boyfriend wanted to buy me a…read morespecial ring and they had a beautiful collection on their site. He looked at other jewelers, but kept returning tho HPS because of their selection. When he decided on the ring he wanted, he contacted them to make sure the transaction went smoothly. Since it was somewhat of a surprise to me, I didn't have anything to do with the ordering, He was extremely happy with their personal customer service and glad he chose them. They took a lot of time talking to him on the phone to make sure all went smoothly. HPS Jewelers is the epitome of a wonderful family-owned business. You can tell they really love what they do and care about how their customer is treated and are 100% satisfied with their purchase. Buy from HPS Estate Jewelers. You will be very happy you did.

I came here looking for an engagement ring with absolutely no idea of what I wanted, which makes me…read morea hard client. Susan was kind enough to help me, open-endedly, through the many rings I asked to try on. The ring I chose in the end, was one that I hadn't even noticed among their large selection- it was one she personally said was one of her favorites, and felt she needed me to try- and the second I tried it on I knew she was right. Susan and Alan were both very gracious, personable and extremely helpful. They also re-sized my ring for me on the spot a few days later after I'd realized it needed a little adjustment. I will visit them in the future, and I would not hesitate to recommend them to anyone.