Great jewelry repair, fast work, fair price! Would recommend going here xxxxxxxxxxxxx

Arthur was so helpful and welcoming! It was my first time coming here, and he greeted me right away. I had a difficult time choosing because im so indecisive, but he told me what he recommended and I went with it and I couldn't be happier! Definitely coming back in the future! read more

I've been coming here for years to get my watches fixed. Artie is very nice, fast and efficient with great prices! Thanks

Arthur was very knowledgeable, patient. I appreciated the time spent as he explained the process of selling the jewelry I had.

Arthur at Grand Jewelry was great!! He fixed my earrings super quickly. I will definitely be coming back for any future repairs -- the service was excellent. read more

I had a loose center stone. He adjusted it for me, polished it, and gave me advice about maintaining it. Friendly, fast service and very fair. Highly recommend! read more

nicest guy, just fixed my chain that wasn't gold or silver so he had to rehook it and did it for free.

This was my first time interacting with a jeweler and he was very nice and informative. I had some links removed from my bracelet and he did it in 5 minutes. read more

Knowledgeable & friendly folks who took great care of my jewelry. Advised me on the right type of bracelet for my teenager and he LOVES it. Never takes it off - very sturdy. He helped me reimagine diamonds in rings to a beautiful necklace he designed. read more

Grand Jewelry - Necklace designed by Grand Jewelry - Jewelry Near Me - Brooklyn, New York

I visited Grand Jewelry hoping to have a pair of clip on earrings changed to a post as they were very uncomfortable. They were so friendly and helpful in explaining the process. While the change couldn't be made due to the nature of the earring, he on the spot (and free of charge) adjusted the hinge of the clip for them to be less tight and a million times more comfortable. I will definitely bring future jewelry repair needs here! read more

A jeweler worth your time and investment, every time! A lovely selection, welcoming ambiance, and charming customer service. I felt like my jewelry was imbued with good energy :) read more

I had some very simple work for Arthur which took him a week to do, which is extremely odd for some shining. I received one item done correctly of 5. my rope chain jewelry broken, excess glue from a replaced stone and a ring not shined thoroughly at all. In addition he cracked the opal that fell out when he put it back in and "didn't charge me" . Asked him to properly redo and he said 4 days!! Wtf I then texted the morning I wanted to come pick up to confirm and showed up to no one (2nd time) no answer, no text back. 4 people came and left to a closed shop @ 5pm I'm now waiting for my stuff 30 min and he's still not here. SHOP HOURS 10-7pm totally false ALWAYS CALL he's never there before noon and leaves whenever. read more

Many thanks for fixing my super thin neckless !! Really good job - love it :) Will highly recommend for your jewelry repair read more

Grand Jewelry - Super thin neckless - Jewelry Near Me - Brooklyn, New York

Arthur and Rich are the coolest jewelers in Brooklyn. I come here for all my adjustments - amazing pricing, gorgeous vintage jewelry for sale, GOOD PEOPLE read more

I can't speak for the pawn/jewelry aspect of the store but the owner, Arthur, knows his watches! I've been there several times over the last couple of years to have watch bands replaced and small repairs made to my watches, and I've left with solid advice on automatic watches in general. He's been lovely, reasonably priced and his knowledge and experience with watches has been greatly appreciated. There are a handful of watch repair stores closer to where I live but I still end up going to Grand Jewelry. read more

Grand Jewelry - Watch band replacement - Jewelry Near Me - Brooklyn, New York

I came across Grand Jewelry because of their amazing reviews. I reached out to Arthur via the Yelp app to ask questions about my new engagement ring that I received from a jeweler on the west coast and possibly get a tiny diamond reset that had fallen out and the band resized. I got a response very quickly and communication was very clear. I was able to drop by the next day and get a quote on the services. Prices are extremely reasonable and the services are performed quickly it was a 2 day turnaround to get it back on my finger. Everything looks great and fits like a glove now! Thank you so much :) will definitely be back for all my jewelry needs and repairs. read more

Grand Jewelry - Fits perfectly now! - Jewelry Near Me - Brooklyn, New York

My one and only jeweler. I trust no one else. I literally fly in from Dallas just to see Arthur. He's quick, reliable, and trustworthy. He goes out of his way to make sure I'm taken care of. I never leave his shop without every gem and precious metal gleaming and freshly polished. His candor is always appreciated. If it's a piece of shit, he'll tell you it's a piece of shit, and do you one better. Arthur is so on point, he now services my entire family. Make him your family jeweler--you won't regret it. Your family will thank you. read more

Grand Jewelry - Jewelry Near Me - Brooklyn, New York

I purchased a necklace online from Etsy for my wedding. When it arrived, I was highly suspicious that it might be fake. I messaged the owner about getting it checked. He responded almost immediately, and in less than half an hour, he checked it out for me at no charge. Luckily for me, my necklace is real :) I appreciated the reassurance he provided. Of note, I also took this necklace to Tivoli and they came to the same conclusion. read more

The owner untangled my necklace for free and refused my tip, which was very nice of him. I'll be coming back for all the rest of my jewelry needs! read more

I went here based on the strength of the overwhelming positive reviews it has received. I wanted to get my watch's bracelet resized, and inquired about it this afternoon. The person who attended to my needs was Arthur, who has built reputation for giving impeccable service to customers. Initially I was told that the bracelet due to its design flaws can be difficult to adjust, and on rare occasions can be damaged. But with due diligence, he effortlessly adjusted it without issues and did it all--free of charge. I guess I came in on a good day, but he deserves more than 5 stars. I would highly recommend him, and would come back again. read more

Grand Jewelry - Jewelry Near Me - Brooklyn, New York

Stopped by the other day after a watch I purchased as a gift came in with a piece missing. With not enough time to get a replacement I decided to eat the cost and have the piece replaced. I stopped in after work and was greeted by the very friendly proprietor. He complimented my hat and I explained the situation to him. He quickly replaced the missing item and I was on my way in less than five minutes. Fair prices and good conversation. Will stop by again if I have any issues with watches in the future. read more

On my birthday, my Kate Spade bracelet had become detached from the link. I called the owner at least twice to make sure that he could do it. I walked in and he was able to help me immediately. So appreciative! I will definitely be back. read more

I love the service I receive here. Management is very polite and the prices are Great. I travel from another borough just to get my watches sized. read more

Amazing service and large selection of beautiful jewelry. Highly recommend especially if you are selling jewelry. Will definitely return very soon! read more

Great store !! Came in with my Girlfriend as she saw a diamond on Bluenile ... he told us to come back the next day as he would get some options to show us at no commitment ... we came the next day and he showed my girlfriend and I an array of about 5 diamonds all GIA certified ... She pulled the trigger on one of the stones and he was way cheaper than bluenile ... Exceptional service By Arty Thanks Again !!! read more

Grand Jewelry - Here's the final product !!!! Thanks Arty - Jewelry Near Me - Brooklyn, New York

Arthur, the owner, was very friendly and welcoming. I needed part of my bracelet clipped because it was too long for me. He did it free of charge and even refused my tip. I will definitely go back to him for my jewelry needs. read more

I inquired about getting my watch fitted this morning and received a prompt call which enabled me to come in and have it done within the hour. It took probably 5 minutes and was a pleasant experience. My watch was a tough one to disassemble, but he was able to do so with expertise and quickness. Thank you! I am very happy about my watch fit. read more

Arthur is lovely and great! He can fix anything and always with a smile! I go here for any jewlery needs! Highly recommend :) read more

Grand Jewelry - Jewelry Near Me - Brooklyn, New York

I needed a silver ring polished up, and they were so fast and helpful! Gave me a really good deal on the price, too

Unprofessional, manipulative liar. Went to local jeweler to have my one-of-a-kind engagement ring resized. He broke the main turquoise stone while tightening the prongs. He was agreeable to covering the fee to exchange the irreplaceable stone. While I was frantically crying, he promised me and my fiancé he would contact the makers (KING AND CURATED NY) and pay for three turquoise stones (one to replace the original, and two to make into matching earrings) as well as turn the original stone into a necklace. He also proceeded to tell me as a nurse I should worry about the bigger things in life. For example his wife had a bad surgical experience so I should not worry about the little things. So on top of breaking my ring he tried to make me feel badly about my being upset and stated this would have happened to anyone/would eventually happen. He paid for two stones as three was too many for K and C to part with. While discussing the process extensively with K and C they stated they could make the necklace for me. Arthur, said he would not cover this additional cost. When asked if he did not want pay the invoice for the new necklace and instead do it himself, like originally agreed upon, he said he would not cover this in full and would turn my original ring into a necklace but make me responsible for the charges. He also stated that he would not be responsible for any potential further damage it incurred. He also proceeded to deny everything he offered previously (even contradicted himself in text) and said he had done more than his share already. In person he was understanding, apologetic, and accommodating but here we are and it was just a farce. I would be more understanding if he had initially not offered the extra necklace/coverage. He casually stated he would just put it on his "Amex." He was clearly just trying to calm me in the moment and may have been fearful of legal action which we will look into as well. Do Not Use Him. Get everything in writing. Beware of shoddy, sketchy business. read more

I came here to have my ring sized and couldn't be more pleased. I found this place via Yelp by way of local web search, and entrusted them to re-size my engagement ring due to their glowing reviews. Boy, was that 100% the correct thing to do! When I first arrived, I was concerned it was a seedy pawn shop a bunch of hipsters decided was cool. (It's also worth mentioning I popped in without an appointment right around closing, so I was half expecting to be asked to come back at literally any other time that wasn't then...) However, I was greeted warmly and professionally by the gentleman working there. He furnished a rough appraisal of the ring, gave me relevant info about the stones, tested the gold, let me take the time to size my finger, and gave me an accurate quote/time frame for the sizing & repair. Within a couple days I got a call it was ready, and had a repaired, beautifully fit ring for $60. I have been living in this neighborhood since 2004 and chose this place for convenience mostly, and because I prefer to support local businesses. As a chef, I tend to have a healthy, skeptical opinion about Yelp, but also recognize it as a helpful tool when searching for places and services. Grand Street Jewelers is not where I'll go if I need a gemologist to issue a formal appraisal for insurance purposes, but I am certainly sending my future husband there to figure out what ring size he is. And it will be the first place we stop to look at wedding bands. Overall, I couldn't be more pleased with the courteous service and flawless repair. I'll be fine if life doesn't bless me with a pile of broken jewelry, but am thankful I now know exactly where to go. Or should I have the occasion to purchase jewelry for someone else to lose or break! read more

Waited a while to write my review as it was for a necklace repair and wanted to make sure it would hold up. Its now been a year and its still around my neck (wear daily). Backing up a year, I went in with a broken clasp on an 18k gold chain. Arthur didn't have a spare around, but instead of turning me away, he found a similar necklace that was for sale and removed the clasp and placed it on mine. It was above and beyond and I felt really taken care of. If I ever have any jewelry repair needs, this is the first place I will ever go. read more

This place is the best!! I always come here to buy gifts for my friends and family!! The guy who runs it is super reasonable and helps me find the best stuff. Definitely a return customer! read more

Wow! I came to Grand Jewelry because of the amazing reviews but my experience exceeded my expectations. My experience was 10 stars, not 5! The two necklaces that I wear every day had become very badly tangled. I am leaving for a 10 day vacation tomorrow and needed this very complicated and time consuming work done - and fast. I cannot explain how kindly I was treated, how despite a death in the family, I was graciously squeezed in, and how perfectly done the work was. I know this job took HOURS but the price was beyond fair and the service was exceptional. I previously went to a jeweler in my neighborhood and while that was more convenient, the customer service and speed of Grand Jewelry cannot be beat. I'm so glad I found this amazing gem! I'm now a customer for life. read more

Let me start with this... Ive known home boy since 2005, i came in becuase my rolex presidential needed a screw replaced after 12 years of wearing it... My brother art hooked me up· big ups to Grand Jewelry. Mad respect... Had the piecee and blessed me with it. I thank you kind sir.. Blessjngs pon you and your kin.. !!!! read more

Back Story: 4 months ago, after 24 hours of flights and transfers, I left my iPad on a plane.... This afternoon I get a phone call from Artie - the owner of this store. He explains to me that an individual attempted to sell him an iPad, but that once turned on, displayed my name and number. Artie kept the iPad, and called me to let me know; he agreed to receive a UPS label, and package and mail me my missing iPad since I'm nowhere near Brooklyn, NY. I know this has nothing to do with Jewelry, but it speaks volumes about this mans character. For him to take these steps to return something to stranger half a country away tells me he would treat all people, customers or not, with the same level of integrity and kindness. Artie - thank you. read more

I had a wonderful experience at this store a few months ago when I came in to get my engagement ring sized. The jeweler (it was a while ago, can't remember his name!) looked at my ring, told me a bit about the process, and set the price at $45. My ring has a half-eternity diamond band, so is a really good price. When I returned to pick up the ring, it looked perfect but I was concerned it was still a bit big, even though it was made to my exact specifications. I was advised to wear the ring for a couple of days and let the jeweler know it still felt big, and if so, he would have it resized again with no additional charge. I deeply appreciated that offer! In the end, the ring did not need to be sized down again. All in all, I plan on returning regularly! read more

Took my wedding ring for repair, expected to pay an arm and a leg. Arthur gave me quote via yelp beforehand and I guess I still didn't believe him :) Anyhow, he replaced a missing diamond (small), tightened all the prongs, and did everything right in front of me while I waited....for $30! He is very personable, we laughed and had a good time while talking jewelry, and I got my ring back in minutes instead of giving it to my husband, and having to wait weeks for him to figure it out. I will be taking my fine jewelry to Arthur for as long as I'm here in NYC. He also had some amazing diamond earrings that I can't stop thinking about at an unbelievable price. Thanks Arthur! I'll be baaaack! read more

Overall experience with Artie was excellent. He's very friendly & knowledgeable. He gave us the 101 on diamonds which we very much appreciated. He really took the time to explain EVERY detail. After a few minutes on the phone with him, my fiancé knew he's our guy. Now.. For my ring....My ring is GORGEOUS!! Pictures don't do it justice and they turned my dream ring into a reality. I don't think I've ever gotten so much attention if it weren't for my ring. I get so MANY compliments. =) I have friends who have "upgraded their ring" and I wouldn't change a thing! I LOVE LOVE LOVEEE my ring. So if you're looking for a jeweler, Artie is your guy! If he doesn't have it in his showcase, show him a picture and he'll get it for you. read more

Grand Jewelry - My gorgeous ring! Love the lighted box that came with it :) - Jewelry Near Me - Brooklyn, New York

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I asked around the neighborhood for a place to repair a beautiful watch my mother gave me. Everyone told me to go to Arty at Grand Jewelry. My watch has a very unique mechanism so I was a little nervous. Arty found the right person to work on my watch and it now winds beautifully. I couldn't be happier. I was particularly impressed with the customer service. He went out of his way to make sure I was happy with the work and has offered a one year guarantee. I would definitely recommend going here. If Arty can't do something himself, he will find someone who can. read more