In general, my experience has been positive. Dr. Delota is a wonderful doctor, a caring person, and…read morehas never rushed me out the door. He does his job and more. After hours care has been good as well. The lab in general is pretty fast, though I have found that some of the phlebotomists are not great at taking my blood. Staff is friendly up front and behind the scenes. The nurses are quite nice. On the downside, the version of MyChart here is extremely difficult to navigate and confusing. I used to go to the Cleveland Clinic and their MyChart (with the same name) was entirely clear and user-friendly. The phone lines are often not good--I have had to wait a considerable time. People on the lines are always nice, but I get the impression that they are overwhelmed with patients.

Horrible service. You can't even call they allow their patients to sit on hold for hours. They…read moreupload wrong labs of other patients in charts. I was supposed to get an mri order and they never ordered it and the doctor that saw me is on leave and the other doctors are refusing to order the mri and I can't even use my hand properly. I paid for that visit. They do not help new patients with the MyChart code so I can't even access my account every number you call you sit on hold for hours. Find a smaller clinic this place will just frustrate you and not get you the proper care.

Dr Valla is amazing, she's so gentle, caring and patient. She has no issue taking the time to…read moreexplain things in detail. She is holistic and medical at the same time, open to medications but also open to alternatives.

Dr. Valla used a holistic and integrative approach to treating my problems. She is my favorite…read moreprimary care doctor that I've had in my 33 years on earth. She is a great listener and clearly very knowledgeable.

Back in 2002, when my wife was 17, she went to this doctor practicing in San Marcos. She was…read moretelling me about these experiences and I wanted to share. She went in with a back injury. He ordered an X-ray, which came back with no clear findings. But instead of digging deeper or ordering an MRI, he did nothing else. He sent her off with some pain meds and nothing more. Over 20 years later and she's still living with back pain, wondering how things might have gone differently if her concerns had been taken seriously. Another time, she went in complaining that something felt off in her ear--like a growth in the canal. According to her, he barely looked. No further tests, no real follow-up. Later, a different doctor diagnosed her with a perforated eardrum. She also told me about my mother-in-law who was seeing this doctor. She had a skin condition that was later confirmed as skin cancer which this doctor allegedly missed during earlier visits. These are my wife's experiences and memories, and I'm not claiming to know all the details. But from her perspective, the care she and her family received felt rushed, dismissive, and careless. Patients deserve to be taken seriously, especially when they're young and vulnerable. She left his office feeling unheard and she's still living with the consequences. Shame on you.

He was the best doctor I had. Very caring, thorough, and helped with chronic pain. The receptionist…read morewith short blonde hair was rude. Dr Anderson always had to put her in her place

The new staff is rude. Had a virtual appointment but never got a call to start it. Tried to call…read morethe office but they were having phone problems all that day. When I finally got ahold of them a few days later I was told i would be charged a fee for missing appt. when i was there waiting for them to call. I was told i was a liar.

my whole family are patients of this Medical Group, we love them, very helpful, they listen to your…read moreneeds, yes the front desk staff could be more caring, but overall we are happy with them.

Having been a patient here for several years, I am quite done with them after today's fiasco…read more After booking an appointment for an annual physical with Dr Gamble 90 days ago (yes, you read that right), the practice then proceeded to leave me in a consultation room for 45 minutes with no updates as to why she was delayed, and no offer to reschedule for another time, despite an unanswered request for an update at the 30 minute mark. My time is not free, and neither is yours. No-one should be treated like this by any physician, no matter how busy they are. Despite their sanctimonious posters on the wall of how much they care for patients, there is little evidence to support the assertion - and I will not be back.

I've been to many doctors who just treat you like a number and don't care about you. This place…read moreisn't one of those places. The doctors started running tests on me to see exactly what is wrong with me. They asked lots of questions and educated me along the way. They all have great positive attitudes, as well. Clean, nice facility with nice rooms. I'll definitely be coming back here for now on for primary care. Smart, caring professionals working here

My insurance pays 100% for virtual visits yet they keep trying to change me for the visits. I have…read moreasked to have the billing department to call me many times, I finally had to call them myself. They are rude and only care about getting money they aren't owed. I have been told time and time again that they were sending out orders for me to see a specialis, it's been three months with no calls from specialist. They make appointments with specialists that I don't need to see telling the specialist that I want to see them. Had I not needed a DR when I first moved to town for a refill on medication I would have waited for an appointment with someone else.

This place just feels shady. Called me 3:59pm on a Friday to discuss an appointment Monday. They…read moreclose at 4pm so when I returned their call it rolled to voice mail. Arrived a little early and the place is locked up. No indication that they close during the day for any reason on their door or website. Then I'm told they can't run my test, and the only reason I was going there, after 11am. I called you Friday. They did at 3:59 when target close at 4. Completely wasted my time today. Extremely disappointed. As I was walking out they asked if I would like to reschedule. I am NOT impressed and do not see reason to return to this place. Very bad feeling and will not return. Please Thank long and hard about doing business with this place.

Today we were seen by Savanah and Anna. We had shingles and they were able to help us! This was our…read morefirst time using Carbon Health and it was super smooth from start to finish. Savanah made us feel comfortable and Dr. Anna really heard our concerns. We were super please and will definitely be back in the future!

I went in for a Bee Sting that I got while playing Pickleball on Tuesday than had a delayed…read morereaction where swelling was getting worse! I had to find something quick and easy then found this Urgent care nearby! They have everything setup very user friendly on the app & online which made setting up appointment very easy and also found they were in-network with Blue Cross Blue Shield which was a plus! Parking was not a problem and once I got there a friendly face greeted you and they made the check in process easy. I didn't wait very long and the doctor on duty was very knowledgeable & personable with my care. Will definitely come back!

The most basic of all of your healthcare decisions is who you want your provider to be. I've been a…read morepatient here for about 5 years and have had a couple of different doctors during that period. Unfortunately, both have left Seton, with the most recent one just having departed on 1/1/19. Seton notified me in a letter dated 11/27/18. Here are pertinent points from that letter: "* If you currently have an appointment scheduled after December 31st with Dr. XXXX, one of our staff will contact you to reschedule with another Seton physician, and ensure the smooth transition of your care. * We are also pleased to announce that XXXX XXXX XXXX, MD, Family Medicine will be relocating to Seton Family of Doctors at Hays and accepting new patients beginning January 14, 2019. * Alternatively, please feel free to contact us, (512) 504-0855, if you have any questions, would like to obtain a copy of your patient record, or choose to arrange transfer of your records to another physician." I didn't have an appointment scheduled but needed one so I called. I told them who I would like to see at the practice and they told me "no." They assured me that the letter clearly explained that I had to see the new doctor at the practice. I told them that them letter said nothing of the sort. Never mind the fact that I was due for a follow up before the new MD was seeing patients. I guess they figured a couple of weeks wasn't a matter of life and death. They were insistent. They were complete a--holes. And they still are. If you want any say in your care, go elsewhere. The one thing you will not find here is caring about what you want.

We lucked out when we found the Seton Family of Doctors at Hays. We started out with Dr. Clampitt…read morewho moved to Colorado, and then found Dr. Valla. She is fantastic and we're glad to have her as our Primary Care Physician. She is the definition of what a Primary Care doctor should be. She familiarizes herself with your whole medical history and determines if you need to be examined further by a specialist. Then I found Dr. Wenzel... probably the very best Endocrinologist I've ever met. I left my last Diabetes doctor because I only saw the actual doctor twice in the year-1/2 I went there. Dr. Wenzel was very thorough, spent a good amount of time with me, and was kind enough to phone me (on a Saturday morning) to deliver the results of my lab work. Unbelievable! Needless to say. He's the ONLY endocrinologist I ever want to see. It's not just the wonderful Doctors at Seton, but also the Staff. From Reception to Nurses and PAs, you feel welcomed and cared for every visit. They also have their own Lab on site and it sure beats going to one of those places where you wait for a long time just to give a little blood. The Phlebotomist is the best I've ever seen. Never a bruise or sting. Smooth as glass. Seton also has the very best Patient Portal I've ever seen. It's easy to get a message to or from the Doctors, manage appointments, pay bills, and view test results. I just love this Medical Team and am happy to live close enough to use them exclusively.

This is the second location that has turned me down when I get to my scheduled appointment. I…read morescheduled an appointment got there 20 minutes before like I was told. When I get there a person named Sam Contreras tells me I can't be seen and that the call center should not be making appointments! So who is supposed to be making appointments? I was also told on another visit to have a test done and that it was covered by my insurance. Well I later get a bill for $198 and an apology for the office for giving me an accurate information thank you but that didn't help me pay my bill!!!

I came back from mexico with a suspected parasite (my son too). they tested if I was pregnant, not…read moreeven bothering to test if I had anything remotely viral or bacterial. I spent the whole day there and I am still sick. this stupid doctor NAJJIR cannot do her job properly. I mean it's the basics of being a doctor, and she can't do that right. she needs to go back to school or something if she can't even have the wherewithal to rule out if it's bacterial or viral. what an idiot. furious because I have to go somewhere credible to get legible testing done...from a real doctor not someone that graduated with chat gpt.

Mossburg is like a doctor from the future--not a dog-eat-dog save-yourself Z-Day future but a…read morefriendly and efficient one. I came in for a routine physical, as I recently received health insurance for the first time in 10 years (God bless America). Mossburg discussed my health in an intelligent and friendly manner with laptop in hand, taking detailed notes. At first, I was caught off guard by her incessant typing while maintaining steady eye contact and asking thoughtful questions. I appreciated it afterwards, though, as she leaves you with a thorough report of your condition along with the steps taken and those recommended. If you get any lab work done, she also leaves a detailed recorded message on a coded phone system thing that you call in to hear your results. Very cool and convenient. The office isn't new or fancy but tries with the faux wood flooring and Pier 1 wall art. Forget the office--good doctors are hard to find, and Mossburg's a good one.

I loved Dr. Mossburg! My mom suffered for many years and this woman was amazing to her, my…read moregrandparents starting going to her as well, she was very passionate, attentive, and caring. Not once did I ever take a family member to her and she not ask how we were doing and about our personal lives she would remember and bring things up we discussed about them to. Unfortunately, she took personal leave a couple of years ago and I never got my chance to be cared by her and I have medical concerns...it's hard finding a physician you trust and you like. I don't think we will find anyone better than her (she reminded me of my childhood doctor we had for many years) but I'm sure we will find someone up to par.