I will NEVER go near that place again. In 2021 "Doctor" Ondash sent me home with antibiotic ear…read moredrops, which was fine except for that fact my ear was swollen shut due to infection and no antibiotics could get in - I fixed his idiocy by going to an ENT specialist three days later with the competence to aspirate the ear and get the antibiotics to the infection. ENT guy said it was in the top three worst ear infections he had seen that year.  Fast forward to this week - Just got released from the hospital after 3 days in the ICU for a subdural hematoma. The day prior to going to the ER I went to Premier and saw "Doctor" Hale, explained the horrible headaches I had been having without letup, slurred speech issues, typing issues - and he gave me an ibuprofen shot and sent me on my way with no follow up. He said he would call to discuss the emailed blood work results with a phone call - nada. The ER doctors were absolutely appalled at the zero interest/lack of concern about the cause of the headaches, which was easily determined with a simple CT scan. They are the McDonalds of the medical field,

They have caring staff and several lab services offered in the same building, as well as some…read morespecialized services.

Impossible to schedule. Good luck getting someone on the phone. god forbid you should ever have to…read moremake or cancel an appointment. you stay on hold over 30 minutes and then no one even then answers the phone.

Integrity and Character play an important part when it comes to choosing who we entrust with our…read morehealth and wellness. I am new to the area and had not yet picked a GP but have decided on Dr. Dennington. I was a stranger with a flat tire in need of assistance and he did not hesitate to take time out of his busy day to offer a helping hand. If an individual can interrupt their daily go and flow long enough to assist a stranger, I can only imagine the time and attention his patients receive in his care. Thanks a bushel and a bunch!

I cannot rate Dr. Geoff Cox, and South Oaks team of doctors, nurses and staff, highly enough…read more Thorough, caring, informed, approachable, friendly, knowledgable to do so many things many GPs don't or won't do. My husband and I have been seeing him for over 20 years and we cannot recommend he and his practice highly enough.

I have been going to Dr Cox since the 90's, he is an excellent doctor…read more He is funny, easy to chat with and I always feel he spends the needed time me. His staff always try to get me in as soon as possible and they are really good at giving a reminder call. If your looking for a good doctor he is your man.

I recently came here for an appointment to see a new doctor. I was a little early. They already had…read moreall of my check in forms in the system and record of my payment and insurance. This was a plus because it's so annoying to fill out forms and check in online, only to have to do it again once you get to the clinic. They didn't make me wait to be seen, even though I was a little early. I was happy about that too. The doctor I was good. She listened to my concerns. She also continued to check to see if I had questions and if my concerns were being addressed during the entire visit. I was also able to get lab work done there and I did not have to wait long for results from my labs and tests. The clinic was clean any my exam room was clean. I had a good experience here and I hope this continues with future visits.

No broken bones! Don't go to the urgent care for broken bones. I did and it has now taken over 4…read moredays for xray results. Not exactly "urgent." Go somewhere that has their own imaging so you can get results immediately (urgently). This was an absolute nightmare with BSW AND their app (garbage)! The front desk didn't know how to do intake, and we waited a long time while in pain. I don't recommend this for urgent care, and if you want any kind of communication with your providers or doctors, run away from the app immediately. They are incapable of customer service via phone, and incapable of building an app that works - don't even bother. Bummer since they're so close - but never again. I'm born and raised right here, now I know to avoid.

This is very unprofessional and unethical doctor, rude staff, avoid at all cost like a plague.read more

this doctor is chasing money, he double charges during annual physicals, very unethical personalityread more

If you want a primary care Dr who has no time to take an appointment with you Ambler is your guy…read more If you want your primary care Dr. to block your MRI that you and another Dr concluded that you need (you and this other Dr. decided this because your Dr Ambler was not avail for two months and you are in so much pain there is no way you can wait to see him) because the pain is radiating down to your hand. BCBS (zero stars for them) denies your MRI but you have a nurse friend who says just ask the attending physician for a medical necessity letter so you can challenge the denial of the MRI. That usually works... but no, my Dr. Ambler says I do not need one. What? you were not even in the room Dr Ambler... I pay for everything out of pocket anyway... why are you not sending my request for a letter to the attending physician? Moving to ADC... I'm done with Austin Regional and Ambler...

I hate finding new doctors. It stresses me out. Are they going to let you talk about more than one…read morething or schedule multiple appointments? Are they REALLY going to listen to what you have to say? Dr. Ambler really listens. I've been having problems with my back and my doctor before him just said to get a massage. Dr. Ambler took xrays and really tackled the problem and figured out what was wrong with me. He's a great doc.

The women medical team at this office are AMAZING! The doctor and nurse I saw were incredibly kind,…read moreknowledgeable, easy to talk to, professional, proactive, patient, thorough and all the things of an ideal experience. Making an appointment was simple and timely. I have been looking for a new doctor close to home and feel excited to have found one. 10 stars all around!! Due to a bad experience 2 years ago, I have been avoiding this practice. It took the dr over a week to call in my prescription refills. Yesterday I needed to see a doctor asap and in a panic made an appt here. I was pleasantly surprised to see the new staff when I arrived -- and they exceeded my expectations. If you're looking for incredible women medical professionals - this is your place!

The office is nice and clean. There is a small waiting area in the front, with more waiting behind…read moretry front counter. The staff was nice. I was on time for my appointment and I did not have to wait long to be seen. My appointment was also pretty efficient. When I filled out my information forms online everything had transferred and they already had my patient portal set up before my appointment. I didn't have to complete paperwork over or resubmit my insurance information. The nurse practitioner made sure to ask questions, and really understand any concerns I had, and she also made it easy for me to get the care I needed. I was pleased with my experience.

Love Dr. Grimes! She is personable, friendly and has a sense of humor which makes it easier for me…read moreto talk to her.

I just had my first appointment with Darla Grimes today, and WOW, she is AWESOME! She took the…read moretime to really listen to my concerns (at length) and to explain everything to me. She was very knowledgeable and had fantastic bedside manner! She discussed several medication options with me and even printed out information sheets for each one to take home and think about. (There were several...) She was also extremely thorough with my physical and actually read through my medical history and asked questions to make sure she didn't miss anything. And did I mention that she was SUPER cheery the whole time? She honestly brightened my day! Although I was not happy when I got the letter from my last doctor telling me that she was leaving Austin, I am extremely happy with my decision to stay with ARC and go with Darla Grimes for my medical care.

I just love Dr Spencer. She never rushes you, listens to everything that is going on and goes the…read moreextra mile for you. She is very caring. My family has been going to her for over 15 years. Dont care how far I would have to drive I would do it. Best Doctor and team aroun

Dr. Anne Spencer is the perfect doctor. This was my first visit and I am thrilled to have Dr…read more Spencer as my doctor. She is amazing. She is professional and very very thorough. She shows total interest in you the patient and you the person. She wants to understand your total history. In fact, my initial visit needs to be continued at another visit because she had already spent an amazing amount of time with me! Dr. Spencer is the perfect example of what a doctor should be and without hesitation, I would highly recommend her for anyone.

Please avoid Dr. Nathan Pekar if you have any interest in living a quality life. He has been among…read morethe worst doctor's that I have ever had the misfortune to have dealt with for the following reasons: - Rushes the appointment - General disinterest - Does NOT fill your prescriptions In my initial appointment with him, he attempt to make an effort at listening to me however the entire appointment felt extremely rushed and he made nearly every attempt to end it within 10-15 minutes. Following this, it was nearly impossible to get a prescription filled by him to the point that in the last two months, my prescriptions were filled by other doctor's (despite significant efforts including calls, online messages in the portal, and online messages on the Victory Medical Klarna messenger ranging from 10 days up to day of). The staff was also deeply unhelpful, letting me know that in order to get my prescription refilled, I should use the online portal, but if I sent in my prescription request earlier than 5 business days, then it would be ignored. If I sent in later than 5 business days, it was also likely to be ignored. And when I did send it in 5 business days, it was still ignored. I have left several online messages, following up each day, in an attempt to just get a response, and in the past few months I have received none. And god forbid you have multiple prescriptions, because Dr. Pekar will maybe fill one prescription and completely ignore the others. They also look to charge your insurance as much as possible. By state law, practices can but are not required to drug test you for controlled prescriptions. Most doctors range somewhere between once to twice a year. Dr. Pekar will force you into doing a drug test EVERY month. So, not only is he an uncaring and lazy doctor, he also wants to take as much money from you and your insurance by pushing needless tests on you as often as possible. In sum, please do NOT see Dr. Pekar if you want quality care.

Have been in Austin for 2 years and have tried several primary care doctors. Was dreading having to…read morego to another but knew I needed to find somewhere. From the minute I stepped foot the entire staff was welcoming and friendly, made the entire experience fantastic. Dr. Pekar himself makes you feel like you've known him forever and has fantastic medical advice and really listens to your concerns. The facility is lovely, clean, and has loads of parking (something I always worry about) and there is a pharmacy for convenience right downstairs in case you need the prescription directly following your appointment! Highly recommend!