This review is difficult for me to write as I have so many great things to say to the point that the average person would think I was paid to write this. Believe me, no embellishments here, my service was beyond GREAT! Everyone from the new-fresh out of dental school assistant to the billing clerk made me feel welcome, comfortable and as if they were really happy I was there. The care and concern everyone had for me (an expectant mother), was AMAZING!!! I would proudly and willingly refer anyone to this practice. I've bounced around from dentist to dentist, but I feel like I've finally found my family dentist. read more

I initially began care with this office for general dentistry and was referred for an orthodontic consultation. I chose to proceed with treatment, and my braces were bonded. At my very first adjustment, I was told that all eight of my front teeth were at risk of falling out unless I underwent bone grafting surgery, which would delay treatment by at least three months. This concern was never disclosed to me prior to starting orthodontic treatment. Had I been informed, I would have addressed any surgical needs before beginning braces. I sought a second opinion, and that provider advised that bone grafting was not necessary at this stage. When I called to have my braces removed and to discuss my concerns with management, I was repeatedly told I would receive a call back. I did not. After multiple follow-ups, I was informed that the COO, Samantha Green, had reviewed my chart and decided I would not be receiving a refund -- despite the fact that I have never spoken with her directly to express my concerns. If you value clear communication, informed consent, and access to leadership when serious concerns arise, I would recommend proceeding with caution. read more

Went here for years and it started going downhill. Inconsistency and the lack of knowledge of people scheduling appointments, and insurance they take or not take - be better and make sure you train your workers to have the current info and consistent across the board on all your locations, don't just focus on taking money from your clients. read more

AMAZING service, GREAT staff! Highly recommended they are good with kids, too! Plus reasonably priced dental and ortho services. read more

Kris, Joy and Bibi did an amazing job with my care. They really explained everything required to get my teeth how I need them.

Always great! We have been coming here for years! Doctors and all staff are super pleasant! Jennifer is great!

I found this dentist on social media and skeptical; but from my first visit I knew this was home. When you first arrive the staff is friendly and the waiting room is very homey with complimentary drinks. The dental hygienist is knowledgeable and made it easy to understand the work I needed. The team took great care of me and made sure I was comfortable during my service. read more

I highly recommend Thrive Dental and Orthodontics. The staff is very professional, kind and caring! I feel like I have known everyone there for many years and they truly made me feel comfortable! Crystal was the first person that I've met at the front desk and she was absolutely great in preparing for my appointment. Later on Alejandra spend all the time to answer my questions in regards to my insurance coverage and she worked on my plan for tooth extraction, bone graft and an implant. She gave me few options and was patient with all I had to ask and very knowledgeable and professional. After that Dr. Tae You did a wonderful job on the extraction and the rest of the procedure. He was so kind, he explained every step of the process and I didn't feel any pain at all during the whole hour and a half of the surgery. They asked me what kind of music or TV channel I would like to watch and during the whole process I was asked several times if I feel OK. Mariana was assisting Dr. You and after we were done she stayed with me to show me the X-rays before and after the procedure. She was very nice and absolutely professional just like the rest of the team. I am very pleased that I found that place! And I did check few dental practices before I made my choice. I told my wife that I have never been so impressed from a dental office comparing Thrive Dental to my previous dentists. She also decided to transfer to Dr. You and she is now a happy patient just like I am. Thank you Dr. You and staff for all your smiles, kindness and professionalism! I will recommend you to everyone without hesitation. read more

Tanya and staff was great!! Very clean building and equipment. It was great to have Ortho on site so I was able to do everything in house

I am so grateful for coming in! The front staff were so kind and patient with my questions. The doctors were also very patient and informative, they did their absolute best to help me with my dental procedure and what would be the best fit for me. I am very thankful for Dr. Reddy, Shamoria, Alicia, Kate, and Emy 10/10 recommend read more

Great staff, super clean and professional, glad to have found them! They were super attentive with my care plan, braces , and worked with another surgeon to make sure the end result was perfect read more

This clinic was close by and been going before they changed their name to Thrive. Nice and courteous staff.

Had my first visit at Thrive today and so far amazing! The office is very inviting. You're offered pillows, blankets, and glasses. The X-rays are also very advanced. I love it! read more

Tanya was really helpful the service here was exceptional i recommend coming here. The people are here so nice and everyone works really efficiently read more

My first visit here exceeded my expectations. Of all my visits to the dental office, this office was beyond accommodating. The office itself is well kept and offers complementary drinks as well as a pleasant waiting area. The staff went out of their way to make sure I felt comfortable. They are also very informative and answered all questions I had thoroughly. Highly recommend this office and their staff! read more

If you want to be upsold like you are buying a car - go to Thrive. They tried to charge me more for one visit than Ive paid in the last 20 years at the dentist. Tried the same thing for my wife and kids. Went to another dentist with the report Thrive gave me and she said they were making everything up. Good luck. read more

I really like this dentist but one thing I cannot deal with is having to wait for 30 minutes and then for me to have to go hunt them down and try to figure out how much longer it will be. It wouldn't be bad if they came and found me and said hey, we're running a little late it's gonna be another 15 minutes or another 20 minutes we just want you to know. I would be fine with that but no not today I had to go find them and then I was told after I was already waiting for 30 minutes that it could be another five or 10 minutes. I had to leave. I hated to have to leave. Now I have to reschedule. Plus..... I had already paid! read more

Best experience I have ever had a dental office. Dr.Navarro specifically made my whole experience such a breeze and pain free with multiple fill ins and a root canal I wouldn't go anywhere else but here from now on. read more

Everyone is so professional and nice. Duyen was very nice and attentive to my questions. I'm happy to be getting my dental care here.

Alika is great! See makes sure you know everything that's going on and very personable!

Had a great experience at Thrive Dental Richardson. Thank you Maritza for being exceptional and so friendly!

Thrive dental provided a thorough, professional, and seamless experience. The office has a modern feel and the most up to date technology. Tanya was very helpful in whatever you might need in the in between steps. Each step was explained so there was never any confusion on what was next. Highly recommend Thrive for your dental needs! read more

"Outstanding dental clinic! Professional staff, modern facilities, and excellent service. Highly recommend! Thanks Emily, Monique, Kate and Joe read more

Great job as always. Been coming since 2019. Duyen and Jessica are the best. Love the experience of this place. They are always on top of keeping my smile great. read more

I was checked up and had my cleaning done today. the staff was very helpful and nice. I was explained in detail about all of my concern. I really appreciate the staff... especially Duran & Monique. read more

Absolutely amazing. I have no words for the way this office took care of me the other day I have the worst dental anxiety and I was able to express my concerns freely and was cared for by everyone who helped me. Thank you Thrive for all your help! read more

First time here and will definitely be back. They were very patient and thorough with the examination and gave a wonderful treatment plan to get my teeth health on the right track. Highly recommend! They also have snacks and a small area in the office for the kids to keep them busy! read more

This is such a great practice and I'm so glad I came back here. The team is fantastic, kind, and quick. Emane took great care of me during my visit! The rest of the team I saw during my visit was great as well--Duyen was very efficient and Dr. Reddy was very personable. read more

Despite having my insurance listed on their website, I was told my insurance was not taken, despite it being also being listed on my insurance's website. I was told there was a higher quality of care at thrive, but the office staff was discourteous, not helpful, and gave me inaccurate information. It gives me very little confidence in any actual dental work I might have received. read more

I was anxious about my appointment since I hadn't visited the dentist in a loooong time, but Emane', Duyen, and Dr. Choi went out of their way to make me feel comfortable and at ease! I had an excellent experience here. read more

Jessica is great! My check up and exam was very informative and knowledgeable. Will be back.

Very clean, friendly, and caring environment. Made me feel very welcomed and cared for. Jessica and Bibi are great! Everyone helped me through the process and took very good care of me. read more

Great welcoming experience. Tanya took great care of me as a patient. Would recommend!

Mariana has been a great! She has answered all my questions and has made this experience super smooth and easy. Definitely will be coming back here for my future dental visits! read more

Jessica was very kind and helpful when taking my impressions! i've been coming here for my braces and retainers for many months and she's been the very best one i've had! I definitely recommend Thrive Dental & Orthodontics they always treat me with a lot of kindness. read more

A team orientated environment. The staff here is friendly, welcoming, and overall very professional. Tanya who was assisting me with my X-rays was gentle and comforting. She's guide me through the entire experience and made me felt safe. Who isn't afraid of the dentist and/orthodontist? Definitely gave me an ease of mind once I got settled in. read more

The office is really clean and the staff is very friendly!

Love this place. Staff is kind and accommodating! They work with insurance and are reasonably priced.

Duyen was so nice & patient. Love the staff very accommodating & informational! Thank you guys .

My daughter and I started our braces plan in December 2019. I really like this office because they are able to work with me and my work schedule. The office is very modern and has the newest equipment. The personnel is also very friendly and courteous. Also, Dr. Cho is very knowledgeable and friendly. We have seen a great change in our teeth and mouth, since our treatment began. We're very happy for selecting Breackinridge Dental! read more