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    MINT orthodontics | Richardson

    3.1 (35 reviews)

    Services - MINT orthodontics | Richardson

    Orthodontics

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    I was offered compensation for my experience with Dr. Crosby, but declined it because I wouldn't have been allowed to share my story.
    Allen W.

    I can't recommend Dr. Crosby to anyone. My Invisalign treatment was awful, took 4 years longer than it should have, and my complaint to the Texas Dental Board has been under official investigation since August 4, 2017. I paid $5,380 in 2011 for what was to be 1 year of Invisalign. I felt good about it - everyone at my high school had gone to him years ago. He even graduated in my dad's class at Pearce in 1974. Five years later in 2016, after pleading with Dr. Crosby and his office coordinator multiple times to get my treatment finished, I walked out and found another orthodontist to finish the job. I also spoke to 3 other orthodontists by phone that said it was absurd it would take 5 years. There were so many things that should have gone better that I can't even list them all here. 3 of the 5 years weren't even real Invisalign - they were simply homemade retainer trays that were thick and didn't work well. After a few years of that I convinced them to restart my Invisalign treatment. My concerns were never really addressed. I feel like I was never taken seriously. When they said they had to put me in regular braces to finish treatment, they didn't even show me how to properly take care of them. When I filed a complaint with the Dallas County Dental Society, the mediator (an orthodontist in Preston Hollow) received my initial X-rays and said that I was, "a slam dunk case for a year of Invisalign." I was offered over $1,000 in compensation after a peer review investigation by DCDS, which I refused because the agreement stated I couldn't leave this review telling other people about my experience.

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    Photo of Keli M.
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    10 years ago

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    1 year ago

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    Mint D.

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    3 years ago

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    Mint D.

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    9 years ago

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    13 years ago

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    7 years ago

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    3 years ago

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    19 years ago

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    7 years ago

    Very cool. Professional and nice. Nice people and cool and modern machines . I like dr crosby

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    11 years ago

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    Photo of Bill U.
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    12 years ago

    Sports arena layout. Dr. Crosby and his staff are the best. If your child needs braces, this is the doctor you want.

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    9 years ago

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    9 years ago

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    Fleming Orthodontics - New office view

    Fleming Orthodontics

    4.6(33 reviews)
    3.6 mi

    My two boys, myself, and my hubby have all had orthodontic treatment by Dr. Fleming. She is so…read moresmart and really takes the time to plan and execute successful plans for her patients. The office is clean and beautiful and the team members have always been kind and considerate. I highly recommend Fleming Orthodontics for patients of all ages and stages!

    I have been a loyal customer coming to this orthodontist, it used to be way better in the previous…read moreoffice, before they moved into new location. Since then quality and service has gone down tremendously. The front desk lady is rude & is always rolling her eyes when you ask questions; snarky remarks, very unwelcoming. I went in for my basic cleaning appointment at another Dental Place, which they pointed out I had LOTS of cement still glued on my teeth from my Herbst Appliance & Braces. I then was told my retainers were way too thick by MULTIPLE people. I was concerned since they took the scanning impressions with my braces still on.... Once I got my retainers, after a few months I've noticed some of my teeth were shifting. I wore my retainers religiously. All the time. So while I was at my basic cleaning appointment I went ahead and asked "Why are my teeth shifting while wearing retainers??" It was pretty noticeable. Since they were too thick for my mouth, there was a lot of movement areas in my retainer. Causing my teeth to shift slightly overtime and is now noticeable. I went to Dr. Fleming with these concerns & was told since I didn't go back to them, they cannot give a partial refund for incorrect retainers that they made. ( Not even for the $200 retainers ) With all the incorrect errors in this whole process all these years I am VERY VERY DISAPPOINTED in what this place has become. *Why would I go back to the place that has made multiple errors?*

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    Fleming Orthodontics - Dr. Patty Fleming

    Dr. Patty Fleming

    Fleming Orthodontics - Fleming Orthodontics Team

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    Dr. Fleming

    Dental Care Today of Richardson - Dental Care Today of Richardson

    Dental Care Today of Richardson

    5.0(3 reviews)
    3.5 mi

    I was referred to Dental Care Today by a close family friend, and I'm so glad I came here! My top…read moreand bottom retainers had just simultaneously broken, so I was in search of a dentist/orthodontist that could help fix them or make new ones for me at a lower cost. For a good week, I was hopping around different offices before I landed here, and I'm so glad I was referred here! Not only was everyone extremely understanding and helpful, but the staff and Dr. Nguyen were so kind and quick with my procedures! I had cleanings, fillings, and retainers done all in one day and they were so quick in finishing on time. They are very diligent about reminding you about your appointments as well, which is great for me as a college student with a really hectic schedule (and sometimes forgetful mind). Thank you to everyone that took care of me! I will definitely coming here again, and I recommend this place to anyone that is looking for a great dental office that will not only exceed your expectations in their work, but also provide incredible service!

    I have always been extremely terrified of going to the dentist because of an unfortunate childhood…read moreexperience until I stumbled onto DTC! Let me start off by saying the staff are so exceptionally professional and courteous. After hearing my story, they constantly reassured me that Dr. Nguyen would take great care of me and that I was in good hands. The experience was definitely better that I could have ever imagined. It started from the receptionist down to the staff...they treated me like I was the only person in that clinic and catered to my needs every step of the way! Did I mention that I'm OCD? Well the office was spotless and had a very nice clean smell to it. The equipment and technology is definitely state of the art and the service was phenomenal. Prices are very competitive and they're always will to work around your schedule to accommodate you. I love the fact that they're open on some Saturdays and will text or call if any changes needed to be made. You get an email confirmation and reminder of your appt so you never miss it. I can honesty say, they changed my view of dentist and dental care and I've been coming here for three years now. Thank you Dental Care Today for restoring my faith and trust in healthcare but dentistry in particular. I truly appreciate your service, dedication, and commitment to your patients. I will forever be grateful for the experience! Thanks to the staff for all you do! Lala W.

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    Dental Care Today of Richardson - Allisa: Registered Dental Hygienist

    Allisa: Registered Dental Hygienist

    Dental Care Today of Richardson - Christina: Registered Dental Assistant

    Christina: Registered Dental Assistant

    Dental Care Today of Richardson - Cristie: Registered Dental Hygienist

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    Cristie: Registered Dental Hygienist

    Willow Bend Orthodontics - Dr. Woodson & Dr. Jones

    Willow Bend Orthodontics

    4.6(21 reviews)
    3.9 mi

    I shopped around before settling on Willow Bend Orthodontics. Every other orthodontist I visited…read morewas charging way more for the same service (like 2 to 4 times more)! Not only is Dr. Jones less expensive, but she has a lot of experience, has a great bedside manner, and doesn't try to upsell you. I had braces when I was 16 but never wore my retainer. Therefore, my teeth had shifted a bit. I got the invisalign 10 tray treatment and couldn't be happier with my results. If you are looking for an orthodontist - then go to Dr. Jones!! P.S. The previous willow bend orthodontist (Dr. Woodson) did my braces when I was 16 so this place has had a great reputation for DECADES!

    I had completed a minor Invisalign set with another orthodontist but required a final "refinement"…read moretray. Looking forward to completing the project and hoping to switch to a new orthodontist moving forward I called this location. Greeted kindly, I was told this location did take Invisalign transfers but I would have to agree to their billing terms (which I did) and submit paperwork to transfer my treatment/case from my previous ortho. I noted I did not want to notify/cut ties with my previous orthodontist unless I was sure I could receive service - I was indeed assured they would be able to help me. After providing all the transfer documents, this place went silent for a week. The second week I emailed and asked if I could help somehow and was told the orthodontist was out that week. The following week the orthodontist was "reviewing my case". The next week the orthodontist was "making a decision" and then just shy of a month from reaching out I received a letter noting that after reviewing my information, I was being refused service. I don't know what caused this decision, but I was never seen or consulted. I also confirmed they never received my case details so I can only guess this decision was due to a prejudice of some kind. Because I was forced to transfer my case but it was not taken, I was left in an awful position. They clearly didn't care. Luckily, my dentist stepped in and is trying another transfer from my original ortho. He noted my need is outrageously simple and didn't understand why I would have been turned away. While I have no problem with a business rejecting a patient, this one strung me along and jeopardized my progress / entire situation unnecessarily. Beyond the unclear rejection, it's apparent some processes need work here and this practice doesn't have their act together. My treatment would be complete by now if I had never reached out to Willow Bend Orthodontics / Tamara Jones.

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    Willow Bend Orthodontics
    Willow Bend Orthodontics
    Willow Bend Orthodontics

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    MINT orthodontics | Richardson - orthodontists - Updated May 2026

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