Lack of quality care. During my visit on Wednesday, the dentist was training another student, a…read moreDDS, and I heard him say that in 2019, tooth 32 was marked by Dr. _____ to be watched. I immediately note 2019 ???? I've been going to Vanilla DDS regularly since 2015. During my visit on Wednesday, he showed me a big dark cavity at the base of my tooth, then he said the good news. No root canal needed. However, it does need a crown as the solution. I've been telling them for years that I've had a bad taste in my mouth, and they said nothing about the cavity they knew was growing on tooth 32 since 2019. They left that decaying tooth in the back of my mouth until it needed a $900 crown instead of a $50 filling. I've also had other major work done with them. Not a word. Stay away! Unethical at the minimum, evil at most. I literally don't know what to say. No, I have to add this to my list of ways to avoid being taken advantage of.

Friendly. Attentive. Genuine. Wholesome. Exactly the kind of place you want to go for years on end.read more

We're in the middle of a very expensive transaction. Not sure we can go forward. The Denton is…read moreawesome the people are great but unless you have $50k+ and messed up teeth you're probably not going to be able to go through with procedures.

New to the area and Timberlake Dental is very upfront and honest people. Made the transition to a…read morenew dentist very smooth. Detailed in every description and willing to answer any questions you may have. The front desk lady is super personable and on my second checkup even gave recommendations to questions I had about the area last time I was in. Just goes to show they truly care about people more than just for business.

I have been with this group for about two years and I could not give better praise and ratings…read more They are all wonderful helpful and dedicated to their patients. Dr. Barnett has been awesome dentist! So sad he retired but well deserved. He put my smile back together. His assistant Kim and Ariel are great ladies.

initially I was really happy with them. Staff is very pleasant, but the money people have no…read morecompunction about making mistakes in their billing/collections & then pushing it back on the patient. I went in for a cleaning, wound up getting a crown replaced & pressured into a "deep cleaning". The crown fell out of my mouth on the way home! I went back for a new crown mold & had more cleaning. I went back a third time, got the crown affixed & finished the cleaning finally. I'd already paid over 1k & was asked for nearly $200 more due to their "collection mistake". I paid it, reluctanly, & was told I was squared up. Then several weeks later I get a text demanding over $400 more!!! Their office talked me in circles & kept blaming my insurance company. But this was their mistake. And really a simple crown & a cleaning should cost nearly $2000 out of pocket????? Don't let them pressure you into a "deep cleaning", for one, & secondly...just go somewhere else. It's worth noting that my husband just had emergency dental/oral surgery & it cost him just under $800 WITH our insurance. Make it make sense.

DR Alswaiti is a fantastic dentist. I have met most of his family, and they are great. They make…read moreyou feel so welcome. Thank you, Dr Omar for taking such good care of my daughter's teeth. Well worth the visit.

Despite good detail dental work, I stopped coming to this facility years ago because AFTER paying…read moremy bill in full of $5000. (Crown work) according to their "dental treatment plan" they said I owed an additional amount. I found it odd because I had paid everything already out of pocket. Fast forward, recently my new dentist was out on maternity leave. I was at a time crunch. Therefore, i returned to Denton Smiles and saw Dr. Tran again. They supplied me with a complete and detailed "treatment plan" including x-rays. Again it was several thousand dollars. I'm a senior citizen living on a small fixed retirement pension, but am serious and responsible about paying my debts even if I use credit cards. Again this time I paid punctually 2 large payments over a few thousand. Again, after a month of having paid my bill (treatment plan") and dental work was completed, mysteriously i was billed an additional $200. dollars. Now every week i receive a harassing text of owing $200. I have called, I politely emailed and texted. But no answer or response. I requested a meeting with their accounts manager to show them a copy of their treatment plan and the payments I made that paid it in full. No response not even out of courtesy! Total I paid this practice $10,000 ! All to Denton Smiles. Their behavior can put responsible paying patients with good credit into a debt collection agency that ruins their credit! CAUTION: This facility does not keep their word nor respects their own treatment plans and bills they provide to patients. Even when you pay in full out of pocket and clarify insurance doesn't cover it (which they already know) they'll look for a reason to bill you a month or two AFTER you've already paid your bill in full. These are deceptive practices squeezing additional money out of responsible patients and worse ruining one's good credit. Months later, I am still waiting for the appointment to settle the matter.

The team at Favero family are amazing, while I have not yet met Dr K's husband, she and Tiffanie…read morehave been amazing to meet and interact with. I truly love the fact that this is not a corporate business that is looking to gain every dollar from your insurance or your pockets, but is ultimately looking to ensure you receive the best service and can share your smile with others once you leave. Dr K's amazing level and detail and explanation of care shows how passionate she is about her profession and ensures your cleaning is top notch. She's very efficient and thorough in her career and strives to provide the best service in the area. Tiffanie, is really amazing at working with your schedule to get you an ideal appointment, and assists with insurance coverage and answering any questions you might have. Overall, this is a great family to visit or bring your children to, as they don't treat you as a dollar sign. Once you enter their doors, you become a part of their FAMILY!!! Look no further than Favero Family Dental!!!

Dr. Stephen Blake Favero saved me thousands of dollars by giving me a second opinion regarding my…read moredental situation. A previous dentist had quoted me over $5000 for two crowns and five fillings. Dr. Favero explained that I didn't need either of these procedures. He said that I just had coffee stains, not cavities. Everyone in the office was very nice, friendly, and honest. I will be recommending Favero Family Dental to all my family members.

Wasted an hour. Slow service. Sitting in the room solo 90% of the time. Was refused treatment…read moreunless I took the upsold offering. Went in for a basic clean

Absolutely love the staff from the reception to the dentist. Bianca (the hygienist) , no comparison…read moreshe was amazing! Attentive, very thorough and quick

Dr. Dunson has been my dentist for almost 20 years. Before, I had tried a few others, one of whom…read morehad given me a huge treatment plan, including thousands of dollars' worth of 'necessary' dental work. After receiving that, a coworker recommended Southridge Dental & Dr. Dunson, and I have been a patient there ever since. I did not disclose that another dentist had recommended all that work at my first visit, and Dr. Dunson did not assign me a laundry list of procedures, which was my first sign he was an ethical practitioner. He takes a conservative approach to dental work, opting to keep an eye on potential issues rather than immediately resorting to fillings or root canals. Now, I have recommended them to countless folks. My husband sees them too. Andrea and Lisa are the two hygienists/dental assistants I see the most at my cleanings, and they are both amazing. They have been there a long time (Andrea, since I've been a patient; I still remember these bedazzled safety glasses she used to wear many years back!) Rounding out the team are Carol and Shannon in the office. Carol greets you at the front desk, schedules your appointments, and always calls the day before your appointment with a friendly check-in. Shannon handles the billing, and she explains everything very clearly. Their office is run very efficiently. I am rarely waiting in the lobby long enough to even sit down! After the hygienist or assistant finishes your cleaning and any x-rays, Dr. Dunson is there within a minute or two to check everything out and give you an overview of any potential issues he's noticing. (He hums along to the music while he's working, which is always entertaining! I can relate, I do this too.) I haven't needed much dental work, but in the event of a necessary filling, Dr. Dunson handles the procedure kindly and compassionately. I don't love getting a shot of Novocain (who does??), but he and the staff are always so understanding and encouraging through the process. I cannot recommend Southridge Dental enough. They are an independent operation, which I prefer over the influx of corporately owned dental offices flooding the area. They are kind folks who genuinely care about the health of your teeth and giving excellent care.

I have been a patient of Dr Dunson and his fabulous team since I believe 2001. I have moved further…read moreaway from Denton over the past decades but I still travel to Southridge Dental. Every chance I get I refer folks to him. Including family, friends, and strangers. Thank you so much for being my trusted Dentist and Team. Love you all.

This place is a joke and HIGHLY DO NOT RECOMMEND!! They push crowns like crazy when not necessary…read more Went in for a cleaning but never received one. Instead, it was a bunch of X-rays only to say a crown on all 32 teeth was necessary/an emergency for a grand total of $32,000! And they wouldn't do a cleaning until committing to at least "the one crown that was an EMERGENCY". It was a 2.5 hour waste of time for them to come up with a $32K "treatment plan of crowns on all teeth". I've had better experiences buying a car! Got a second opinion to learn one crown is needed but not an emergency at all and a full mouth of crowns would look awful.

I HAD liked this company until they started using an AI assistant to start answering the phone…read morecalls. I have to had a premed for my dentist appointment, per my orthopedic surgeon, and I tried explaining each of FOUR times that I called in before my appointments. So, after calling this many times, without any callback whatsoever, I am giving up on this company! Do not use them. They don't call you back. This has gone on for over a week now without them calling me back once!!

Had serious issue with my jaw after cleaning. Called several times Had one checkup after. Told to…read morecall if issue continue.. several calls no response. Made report with my insurance company, Texas Dental Association, and the ADA. Two months, same issue!!

I've been having my dental work done here every 3 months for the past 2 years. Good experience with…read morethe staff and my cleanings have been as expected. I have been totally pleased with my experience.