I'm new to this gym and I already love it here. The customer service is awesome. Everyone in…read morereception is so nice and welcoming. David is great at explaining available plans and offers. I purchased the personal training package and it's so worth it. My trainer Noelle and Jeffrey are so patient and professional and that's priceless to me. If you're thinking about signing up do it.

I really enjoyed my experience at Vim + Vigor Gym until I had to deal with a billing and customer…read moreservice issue that took over a month to resolve. On April 6, I noticed I was charged twice by the gym. I immediately contacted the gym and was told only a manager could help me. After waiting several days with no response, I contacted them again and was finally provided with a manager's email. The manager, Abigail, told me I needed to contact their billing company because they only showed one charge on their end. After speaking with the billing company, they discovered I had two active accounts with the gym, despite the fact that I had only signed up once. I requested the duplicate account be canceled and refunded, but the billing company told me the gym itself had to process the refund. I contacted the gym again and spoke with Abigail, who said she could not see the duplicate account and needed to contact the billing company herself. A week went by with no update until I reached out again. Abigail then stated she found the duplicate account, canceled it, and issued the refund. Two more weeks passed and I still had not received anything. Once again, I had to contact the gym myself for another update, and once again I was told Abigail needed to contact the billing company and would call me back. Another week passed with no communication. When I contacted the gym yet again, I then discovered that my actual active membership had somehow been canceled as well. At that point, I requested to speak with someone above Abigail because the situation had become extremely frustrating and unprofessional. No one at the gym would provide me with supervisor or ownership information. Instead, they gave me an email address for complaints -- the same email I had already used previously, which Abigail herself responded to. I was assured that if I submitted a complaint about Abigail, someone else would contact me, but that was not true. Abigail still ended up being the one who reached out. Eventually, the refund was finally issued and my annual fee was refunded as well. I appreciate that Abigail did ultimately work toward fixing the issue, but it should never take over a month to resolve a simple $40 duplicate charge. What disappointed me most was the lack of communication, accountability, and transparency from management. I loved the gym itself, the environment, and the workouts, but poor leadership and customer service can completely ruin an otherwise great experience. Unfortunately, that is exactly what happened here.

I decided to give EOS a shot, and I have to say I was pretty impressed by the layout. I visited on…read moreSuper Bowl Sunday, and I was surprised to see so many people! Almost made me hesitant, but I was told it's usually quieter on Sundays. Everyone just wanted to get a workout in before the big game. I met Joel Hall - cool guy, funny, attentive, and a great salesman. They offer some nice recovery options like Cryolounge, compression boots, Hypervolt percussion massage, and human touch massage chairs. I was told those are an extra $10 a month, which isn't bad if you're into recovery stuff. Here's what Joel tried to pitch: personal training once a week for $50 plus a $50 sign-up fee= that's $100 total. Or twice a week for $94 a session with a $20 down payment=that's $55 per session. It felt a little steep, but if that works for you, definitely reach out to Joel. One thing to note; when I called the day before, I was told they had a steam room and dry sauna. Joel kept emphasizing the "dry sauna," but he never mentioned they didn't have a steam room at that location. Turns out, the steam room is at their Montclair location, just a heads up. They also don't have a pool. The dry sauna is not co-ed, which I personally like.

It's a mad house at 5pm after work. What I saw was complete chaos! No availability on any machine,…read more3-4 people per machine. It's to be expected that around 5 it gets busy but this is beyond insanity. EOS is an amazing gym when not peak hours but for a regular dude trying to get a workout after work.. this is mayhem and will make my 1 hour workout go to two and a half hours just waiting on equipment. Is EOS bad no... it's just too popular for the great facilities. It seems like EOS needs to really calibrate their operation.

This location is super nice! I came on a weekday and it was really clean and not at all busy. There…read moreare a ton of amenities, including a sauna room. I appreciated the abundant cable machines and deadlift platforms, especially during peak hours. They have the colored bumper plates so you don't have to use hex plates for weightlifting. I also saw a free standing landmine setup in the corner next to the cable machines in the weight room. The weight room was sizable, but I personally didn't love whatever brand the single decline press bench was, as the smallest setting was too tall for me, lol. This is one of the nicer LAFitnesses I've been to, and I've been going around SoCal trying out different ones. It's bigger and better stocked, and seems more geared towards athletes in general.

I just had the most humiliating and unnecessary interaction with the front desk manager at this…read moreclub. I am beyond words at how inappropriate he was. I will have to take this up the ladder because no one should be allowed to talk to someone like that. Let me tell you the people at LA fitness Menifee, Riverside (Alessandro) and Garden Grove are so precessional and nice. This place appears to be for a more ghetto crowd. When I asked for the number to corporate he stated," why they are just going to tell you what I said"

This is my dream gym. Excellent, personable instructors who provide a variety of group exercise…read moreoptions. I finally made early morning workouts a non-negotiable part of my daily routine and LOVE how I've benefited. Sign up today for a class at T3. Your future self will appreciate you!

This place saved my life! Literally, I'll spare the details…read more The staff, classes, are fun, effective and the community of people there , inspiring!!!

When I went in the men's restroom I found an African American naked no underwear grabbing soap from…read morethe soap dispenser and was lathering himself to take a shower he then tries to blow dry himself. Another incident a guy was giving himself a hair cut in the locker room mirror leaving all the hairs on every where . There's homeless people in the night camping out everyday charging their phones staying there 5 plus hours in there. I went to the restroom there was poop all over the toilet smeared.

Well I usually go to the one off of Tyler which is a lot better in my opinion..The Tyler location…read moredoesn't need Chuck E Cheese tokens to start up their massage chairs for one..the 2 massage chairs they have at the Chicago location are really cheap and super outdated..the girls that work there are super friendly and nice at both locations though.

I've been a member of this gym since day one, after being grandfathered in from the old location on…read morethe other side of the 91 freeway. I realized I never got around to leaving a review, so here it is. The gym is spacious, well-equipped, and has state-of-the-art squat racks and machines you don't always find elsewhere. But what really sets this place apart are two things that are hard to come by: an awesome crowd and genuinely friendly, welcoming staff. I met some great people here and truly enjoyed training alongside them. Although my circumstances and commute eventually changed and I could no longer make it in regularly, it honestly took me almost a full year to cancel my membership -- not because of the gym, but because I kept hoping I'd be able to stop by again and train with the friends I made there. When I finally did cancel, the process was surprisingly easy (unlike many other gyms), which I really appreciated. Overall, this is a fantastic gym with great people, and I wouldn't hesitate to recommend it.

Update about previous experience:…read more {Horrible experience with employee (George) Jorge. Been coming to this gym since it was fitness 19, no issues then today when I was done with my workout approached me being very disrespectful, rude, complaining about my gym outfit, saying my sweats weren't allow there. George's a terrible employee, he will make gym members switch to different gyms because how he be treating gym members. Horrible experience! Dot not recommend it!!!} Gym manager (Allen) addressed situation very professional; along with some of his team members including Elvia, (lovely, respectful lady who keeps the gym clean and very friendly as well making up for George's tasks) together with Jaden as well among other associates except for George who was not professional at all and didn't take accountability for his awful behavior. Overall great management who cares about gym members concerns.

My personal trainer CeCe is absolutely amazing. I specifically asked for someone with real…read moreknowledge and proven results, and they matched me with the perfect trainer. My main goal is glute growth, and that's exactly what I'm getting. I genuinely look forward to every session. CeCe is incredibly knowledgeable, has such fun, positive energy, and makes each workout feel personal--not cookie-cutter. She truly pays attention, knows what works for my body and what doesn't, and adjusts each session accordingly. If you're serious about results and want a trainer who is motivating, educational, and invested in your progress, CeCe is the one.

Being late on your bill and being charged $15 for a late fee?…read more That's solid gauging....

If you don't want to be around like minded people, people who are serious, rack their weights,…read more don't talk on the cell phone while seated on a machine, and want loud and motivating music, then don't come here. Ever been to a big box gym and get frustrated, and think, if I could only build my own gym.... well, this is the place in your dreams. Maybe you don't get a tour, maybe you don't get told you're pretty, and you sure won't get a towel... that place is called 24 hour Fitness. This is for the person with real goals of feeling part of a family type gym ... the kind of gym where stories are made...

Amazing atmosphere with all arsenal equipment. Clean gym with a protein bar to buy shakes, pre…read moreworkout and protein bars

to the manager : why are there solicitors outside of 24 hour fitness right in front the…read moreentrance!!?? please stop this!! this is the only gym i see with a solicitor at the door!! la fitness doesn't do this! they represent the aspca but they are not volunteers but paid gig employees! one of them asked "do i like animals, sir?" i replied "of course!" and now i'm sitting in a 10 minute spiel of how of how i can donate $25-$50 a month! i come back 2 days later with a young lady this time to how much i can i can donate. then next day another person asks it. i love animals and love to donate to a good cause but i don't want to be guilted to donate every time after i'm coming back from a 10 hour nursing shift. i'm tired but at this point i rather sign up for la fitness after my annual term is up. at least i won't be bothered and bathrooms and showers will at least be a little cleaner!! please do something about this or else i will switch to chuze or la fitness. thanks.

My husband & I just left we went in to check out the gym & what it has to offer as far as classes…read more... the young lady at the front desk had ZERO enthusiasm in assisting us .. I asked about classes and she pointed to a plastic cube frame with the class scheduled but said," that's our classes but it's not updated !" Ok how is a potential new member supposed to make the decision to pay & join when there is no up to date information. Also, it smelled bad in the foyer there was dirt & crap on the floor & mats. No thank you we will go to another gym that wants our money !

I can't say enough good things about this gym. With his one-on-one training, I was able to lose…read moreover 20 pounds and get back into great shape. The personalized attention makes a huge difference compared to big gyms--you're not just another number here. It's a small, private gym, so the focus is truly on you and your goals. If you're in the area and there's availability, I highly recommend taking the opportunity. You won't want to miss it.

Love love love this place! Alex (the owner & trainer) has really made this place feel like a second…read morehome to everyone. Not only is he the trainer, he is also a friend and mentor to anyone who needs one. He goes out of his way to give you motivational and uplifting messages to keep you going. Throughout our time there, we got to know Alex and he really is a down to earth and caring guy. I was able to lose 30lbs during my time at Motiv Lab with the help of Alex pushing me every single day.