I agree with other reviewers who said they were pricey - but sometimes you do get what you paid…read morefor. I'm very, very short. I don't keep up with fashion magazines. When I'd bring pants in for shortening and the tailor asked for precise instructions, I was always flummoxed and frustrated. I wanted the pants to end up looking like they were supposed to and I wanted the tailor to know what that was. At Stitch N Ready I stepped on the little platform and he just pinned them to look like they did on the store's website and asked if that was what I wanted. Almost cried from relief and happiness. Added bonus - promised to be ready in five days. Got a text that they were ready the next day. Second added bonus - they were fine with bringing them to door for an Uber driver to pick up. No hassel. Store was spacious, neat, and seemed like a really pleasant place to work. Everything that was not being worked on right then was neatly hung up. Clothes racks placed to give the employees some privacy as they worked. Certainly worth the price!

I ripped my Burberry puffer. I was devastated. I took it to stitch and ready and they repaired it…read moreperfectly and it was competitively priced. They are not exactly friendly but I'm not there to make friends. 100% recommend!

I have had 2 ladies pants custom tailored here. I am a…read moredifficult fit. They worked with me to get it right. Wait times to get the order back have improved significantly since my first time. Cassi is just awesome - very good at her work, always a delight to meet and work with Great customer service, good fabrics choices make Arthur Lucca a great option for custom tailoring. I certainly recommend them if you are looking for custom tailoring. Ritu

Highly recommend!! My wedding dress arrived 3 sizes too big and came in a velvet material that is…read morevery difficult to tailor. But Arthur and Lucca worked magic and produced the wedding dress of my dreams! Not only did it fit me like a glove when they were done, but the bustle looked chic and held up so well.

I brought two fitted hats in for spot cleaning only and clearly requested dry cleaning. When I…read morepicked them up, they were completely ruined -- it looks like they were put in a washing machine. The hats are in worse condition than when I dropped them off and are now essentially unwearable. This was careless and shows a complete disregard for my instructions. I don't want a refund -- I want others to be warned. Do not bring anything of value here. I'd only trust this place with a basic white shirt or black pants. Extremely disappointed.

i had 3 garments serviced: 1 moose knuckles coat 100% happy, 1 margiela dress dry cleaned 100%…read morehappy, 1 rick owen's shorts that had what me and the person attending figured out were burn marks and they got taken out!! 100% happy. i'm going to be going to gen cleaners forever

I cannot believe I am finally writing this review eight months after wearing my favorite dress…read moreever. After my experience with Mary, I assumed I shared my excitement and love for her work MUCH sooner. Shame on me. Let me start off by saying that I had a short engagement and didn't start planning until three months after being engaged. From the time we locked in a date, venue, & dress, I had six months to get everything finalized. After a quick Google search, it was apparent that Mary is quite literally the best in the industry. I was lucky to have some great vendors along the way, but Mary was definitely in the top 2. I managed to get a slot in after a cancellation she had (same way I got my venue, haha). Thankfully everything worked beautifully with my timeline, and if it didn't, Mary sure made it feel that way. So this is your sign to send her that email and get in ASAP! From the first email to our last conversation in person, Mary detailed every step of the way. She was very detailed in exactly what alterations she was planning on and why. She initially even quoted me higher than she ended up charging me at pickup. I mean...what a delightful surprise that is before the wedding! Mary is also kind, relatable, and professional. I was able to take off and put on my dress with 100's of pins in it and not get pricked once. She takes Covid precautions very seriously so a mask and vaccination card are required (as of 9/3/2022). She also recommends taking lots of pictures and recording the bustle appointment so you don't run into any issues the day-of. I can't say enough great things about Mary and how I could fully trust the process with her. She turned a dress I really liked into a piece that I love and absolutely adore. In the end, it fit like a glove and never did she make me feel like I had to fit a certain criteria to achieve this feeling of adoration on my wedding day. And that my friends, you can't put a price on.

Mary did an incredible job on my dresses! I had two Jenny Yoo dresses that needed big…read moremodifications. My reception dress needed the entire train chopped off and Mary added boning to really elevate the fit. Both of my dresses needed to be taken in, sleeves taken in, etc. Both fit amazingly and like a glove after Mary put her special touch on them. Mary is kind, patient, and extremely talented. I felt comfortable and in such great hands with her. My family and friends loved her shop and the entire process from beginning to finish. I cannot recommend Mary enough!! Thank you so much Mary!

Kinzie Cleaners are owned by the sweetest people! The husband/wife duo are so kind!…read more They really try their best to get your clothes dry cleaned according to the timeline you need it! However, I recommend dropping the clothes off a few days ahead of time to ensure your clothes are ready when you need them!

Horrible. I've been taking my shirts here for 2 years. It was good. But recently brought in a…read morejacket for tailoring. The lady butchered it, and then proceeded to give me excuses. I will never use them again.

While I always want to support my community as someone I was shocked at the pricing for a simple…read morehem and taking in of a pair of pants. I had heard such great things about this place. I know they have to keep their doors open. I just was truly shocked. I am also just not satisfied with the end product? And yes I could have asked for adjustments but I did not have time. These items were needed for an event. I also looked online and it said 3 weeks would be a sufficient amount of time to have what I needed done. And I felt like I was treated pretty coldly when I first came in when I told them I needed the item by a certain date. Told I was "cutting it close". I don't know. Again I really do understand and I'm glad this place exists. I just will not be returning. Especially for smaller Items.

Unfortunately I was not pleased with their pricing to hem a dress I received for free, they charged…read more200 but since I live so far and it's by my moms I paid it solely for convenience I have a private seamstress who charged 90 but she was booked so I didn't have time to get a reasonable price. But you live you learn it was 200 I really couldn't afford but it was for my mom so just FYI get a quote ahead of time. Also it was a two week time frame from when I needed it but still very very pricey. Didn't do my do diligence my bad

I just got off the phone with the KINDEST gentleman named Eric!…read more I have quite a unique situation with my clothing repair... He was so nice & politely recommended another repair shop that does reweaving. I think his kindness is a lost art! Though he could not help me today... I will be using him for all my future tailoring needs! Invaluable service & kindness! Thank You, Eric!

There are only a handful of tailors in the city whom are qualified to take in a blazer or suit and…read morethis was one of two that were highly recommended to me. They did a fantastic job with resizing suit jackets of mine and taking in the sides. Better work than could have been done at previous places I've gone. The suit was ready on exactly the day they said and the price for their work was unbelievably low. Will definitely be using these guys again!

Wonderful friendly tailor service in Chicago! My husband was very nervous about getting things…read moretailored and has completely changed his mind after visiting Ike's. They were patient with figuring out the alterations and did hemming and tightening at very reasonable prices and with quick turnaround times. We would definitely come back!

They've done a super job with the numerous items I've given them for tailoring - pants, jackets,…read moreshirts, both casual and formal, you name it!

Update: the finished design looks amazing and it's done to…read morelast. Was ready in 2 days and they were so great to call and let me know. Very good experience!

brought in a jacket to alter. thought the shoulders needed to be brought in a bit.. the tailor…read morelooked and made suggestions. picked up a jacket which fit me perfectly! thank you for the excellent work,

Can do alterations pretty fast, but quality definitely suffered. Not sure if quality is better with…read moremore time, but I would not come back as they left beading loose on my dress that I had to fix myself and they sewed the center very sloppily, as seen in the pictures.

Made an appointment over the phone, showed up and they were closed. Left a voicemail with no call…read moreback or apology for the missed appointment. The phone call to make the appointment was a bit bizarre, seemed confused that I was looking to make an appointment in the first place. Unsure of the quality of their work, but the business doesn't seem to be properly managed.