I would give 0 star if Yelp has that option…read more I walked in to this store with my mom and aunts. My mom saw these sandals (Born) and wanted to try them on. She grabbed the one on the shelf which was exactly her size. At the time a male sales approached us and he said "can I get you any size?" I said to him, she's already trying on this one from the shelf. He replied "Please don't try it on if it's not her size, she might stretch out the shoe." I checked the sandal and told him "This is her size." Then he stayed quiet. My mom told told me there's a sign outside says 25% discount. I asked him and he said "It's only that particular band (I think it's called Earthlink) and they are all mixed in the shelves." When he told me this, he said it in a tone that's really disrespectful. Like talking to a kid. I spoke in Mandarin to my mom and told her this guy is very rude. Even though she liked the shoes, we do not need to buy them here. Overall, this place does have good quality or lets just say expensive shoes. However, the service was really bad and whoever that salesperson is needs to work on his attitude towards customers.

I purchased over $500 of shoes from here (4 pairs) in one day. I usually dont spend so much but the…read moresalesgirl is good here. I wanted the shoes too but after taking them home and walking for one mile in what was supposedly the "walking shoes," I had blisters that actually scabbed and bled the following day. I realize that this is my fault for buying walking shoes that were obviously uncomfortable but to my defense I had only the stores 20 X 10 ft space to walk around and make a good determination in. Anyways, moral of the story is that I tried to return them the next day (with receipt to the same salespeople) and they didn't take the uncomfortable brand new shoes back. It sucked because i bought them for europe and then I was sent away from the store (that I had spent $500 at the previous day) with shoe inserts and a "sorry, we don't do returns if you wore them at all." It was the same salespeople from the previous day and they literally didn't care at all that I had large blisters.. BUT when I was spending $$$ they could have been my best friends... Oh sales people... I just think people should know this BEFORE buying shoes from this store. Their shoes are perfectly fine but their policy is plain rude. If I spend a ton of money there, they can afford to take the loss on one $70 pair of walking shoes even if that can't happen with every customer return (it's a small store). Anyways, if you find something here, chances are it will be online AND at nordstom for the same price and you can actually return them if they're uncomfortable.

Great boutique. It is mainly a shoe store buy they have beautiful clothes and a nice selection of…read morepurses. My mom, aunt and I went in to see about shoes only for my aunt. Well, all three of us left with the most comfortable summer sandals. I got a beautiful purse also and my aunt a gorgeous summer dress. The service was amazing especially sine there were only two sales people there but they took care of us and all the other customers very well. The three of us tried on a lot of shoes. The shoes are hand made in the U.S. they are not cheap but well worth the money. They give discounts to locals. So give this place a try, and support them for your next pair of comfy shoes.

I visited earlier in July of this year, looking for a very specific shoe that I had also purchased…read morein La Jolla, California last year. The young ladies were very helpful and knowledgeable. And though the stock was low on the shoe I was in search of, they had a number of other shoes and handbags that were well made and quite lovely! I did purchase a number of things there.

Great shoes and customer service! The shoes are all made from Italy and designed from the Rangoni…read morefamily. Love them!

I placed an online order with Rangoni Firenze because their website advertised one-day shipping. I…read moreneeded the shoes for a conference. The order did not ship within one day and arrived a week later, well after the event. The shoes looked different from the website photos and did not fit. I tried them on once indoors, then immediately returned them to the box and requested a return. This business does not answer their customer service email/returns email whatsoever. I had to call to arrange the return. After I shipped the shoes back, I received a call claiming the shoes had "dirt and grass" on them and that they would not process my return. This is inaccurate as the shoes were only tried on inside once and placed directly back in the box. I spoke with a representative named Megan, who said she would escalate the issue and call me back. She never did. Over the past two months I have called numerous times. Each time I am told Megan is unavailable and will call back, but I have never received a follow-up. I have never in my many years of online shopping have experienced such horrible customer service.

I don't usually shop for shoes because I already feel like I have too many pairs. But for a special…read moreoccasion I needed a very specific pair. Since I had visited this location a few times over the years, I decided to stop in. I'm so glad I did. Kevin was standing near the front and greeted me right away with a big smile. He was incredibly helpful in helping me find exactly the type of shoes I had in mind. What I really appreciated was how friendly and professional he was. There was absolutely no pressure, just genuine help. My time is very limited, so great service like that really makes a difference. I ended up purchasing the pair he recommended, and I'm very happy with them. Because of the wonderful service and the great comfort fit, I highly recommend coming to this location. Also, many people think DSW only sells shoes, but they actually offer so much more. Backpacks, purses, socks, bags, and other accessories. It's definitely worth taking a look around

The lady who was working the evening of Dec 12, 2025 was so rude. And the worst part is she was…read morerude when I was last in the store maybe 1-2 years ago! Your website is offering 25% off and when I mentioned it to her she misrepresented your company and said I had to be a VIP member. I was holding my phone up so she could see the QR code related to the offer and she was still saying I had to sign up to be a VIP member. I asked her where did she see that and she says "You don't see that big ole circle that says VIP?" I corrected her to let her know that was related to a free shipping offer on the DSW website. Hesitantly, she rang up my shoes and asked to see the QR code so she could finally scan it. Sure enough the shoes were an extra 25% off. The transaction is now complete and she just slides the shoes across the counter towards me. I had to ask her for a bag. I don't know if that is your store's protocol but it is rude! A customer shouldn't have to ask for a bag when buying an item like a pair of shoes. I can't believe that rude woman still works there and even more, I can't believe she's still rude! I believe her name is Andi. Terrible terrible customer service. I am inclined to contact DSW's corporate office.

Very happy to discover Shoe Locker's reopened in a new location! Just sorry I didn't find out…read moresooner. Been buying for my son and I here for years. We've even asked them to go the extra mile a time or two to earn our business, and each time they've been happy to do so. Support this local business and the families it supports. You won't find customer appreciation like thas at Dick$$$ or the $200M BLM donating Fake Locker.

We found this place locking for half size Converse shoes. We had gone to other places but no one…read morehad any on hand or carried only full sizes. We found this place on Yelp called and spoke to the owner he had all the sizes we needed and for less $ then the other stores we had visited. He kindly said he would hold them for us till we arrived to purchase them. He had them ready for us as soon as we arrived, he was so nice and we also got a coupon for 20% off on our next visit! We will definitely be coming back here!

Debra is back lucky us she is the sweetest gal in town she always greets with a warm smile no…read morematter what she will never pressure you in any way we missed her now shes here lets all support her shes on fay

Amore is a French-inspired boutique boasting a slight air of snobbery. All the sales girls seem to…read morehave foreign accents and are beautiful and perfect in every way. If you can get past all that and make your way to the back wall where the 50 percent sale items are hanging, you'll be alright. However, half off in this case means instead of $300, it's $150. If their stuff wasn't so damn cute, I'd give them one star for their absurd prices, but I've been told by my best friend, the fashion expert living in London, that $300 is actually cheap for quality, boutique-style clothing.

Nice store! I love Rothy's shoes and own 5 pairs of shoes from them. The only time I've ever been…read moreto a Rothy's store before this one in La Jolla was when I went to San Francisco and visited their flagship. I'm so happy that they opened one in La Jolla/San Diego! The sales associates are super friendly and nice and they let you try on a bunch of shoes. They almost always have great shoes in stock, and if there isn't a pair, they'll always place an order for you! Definitely recommend coming here!

Great store! Cute shoes! Girl who helped me was so sweet i wish i got her name. Shoes are comfy and…read moretrue to size

If you can overlook the white slat walls and dated merchandising display racks, and wade through…read moresome strange buying decisions, there are gems to be found here for sure. The staff is friendly and helpful, but do offer the suggested upsells - of things that would fall within your taste level. This shop is not time consuming -- you won't be lingering here very long but may just leave with a unique piece to work out, and work it, for the night!

Although Go is affiliated with Let's Go, it never procured me the same impression. I'm not a big…read morefan due to the overall "grunginess" atmosphere. No matter whether they change their display, I always feel that I'm seeing the same unkempt/shaggy clothes: a bad deja vu.

I had seen a new Reyn Spooner style online that I wanted to get in person. So I searched which…read morelocal stores sold Reyn Spooner and I called the 4 stores. None of them had the new shirt. But, the kind employee at The Ascot Shop offered to check with the brand rep and would get back to me if they could order it. That same day he got back to me to confirm the size and he would be able to order it and it would be available in a week. The next week I got a text the shirt arrived. I went to pick it up and it's a very nice men's store. I told the employee how thankful I could get this because I wanted this style for my husband's birthday. Then he offered to put it in a box with a bow. I would definitely recommend this clothing shop for great brands and excellent customer service.

Had an amazing experience at The Ascot Shop! I came in looking for a tuxedo for my wedding and John…read morewent above and beyond to help me find exactly what I needed. He was knowledgeable, patient, and really took the time to understand the look I was going for. None of the big-name brands I tried at other stores fit me quite right, but John was able to find one that fit perfectly and looked incredible. The fit and quality were outstanding, and I couldn't be happier with how everything turned out. Honestly, the level of service here completely blew away my experiences at big department stores like Nordstrom. Highly recommend both the shop and working with John if you want top-notch service for a big event!

Hoped to get a decent bra today more cheaply than Nordstrom. Not much selection…read more I also wanted a inexpensive, lightweight, cute leather key fob. The Nordstrom Rack website showed two cute Kate Spade airtag fobs for $19.99 in stock (red heart or silver star) in this location, much cheaper than anything I was seeing listed at the Carlsbad Kate Spade or Coach outlets or even at Macy's. I couldn't find them at first in person (they're not with the purses and wallets). But there was almost no checkout line today - and the cashier knew exactly where the key chain/charms are. It's nylon and not leather in fact - but my new key fob is adorable and just what I wanted at a good price. Successful trip to Nordstrom Rack, before the lines get too long, even if I struck out on the other item (but I did fine on that once I went to regular Nordstrom).

This is such a busy location. Everyone is pretty knowledgeable and is very helpful and kind when…read moreringing your items. They lines moved pretty quickly and they seem to have many different styles available and selection is great! You can always find great deals if you're really looking for them!