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    Thor Kitchen

    1.3 (72 reviews)
    Closed 7:00 am - 3:30 pm

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    Cracked
    Brimo T.

    I would never purchase a Thor Kitchen gas cooktop again. The LED housing around the knob will crack. If this happens outside of the 2 year warranty it will not be covered. Expect to pay for the repair and parts out of pocket. Not a quality product at all. I should have purchased a KitchenAid. So disappointed with this purchase. Do not purchase any Thor product....just look at all the reviews posted before me.

    Damage

    Will never buy again. I purchased my dishwasher via THOR Amazon Store. It came in a terribly beaten condition like it fell from a loading dock. No help from Thor, you wait on the phone until someone passes by it and decides to pick up. Now they are playing a shady game of not marking delivered on Amazon. I'm stuck with a pile of garbage waiting for someone to take it back.

    Thor Refrigerator

    I purchased a refrigerator from Thor Kitchen and I am very happy with my purchase! The customer service at the Ontario location was wonderful! Alex was very helpful and took the time to answer all our question. Nico was also very helpful in assisting with strapping down our appliance. Give those two a raise for their hard work!! I will definitely purchase Thor appliances in the future because of this great experience!

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    2 months ago

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    7 months ago

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    1 month ago

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    5 months ago

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    1 year ago

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    10 months ago

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    1 year ago

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    10 months ago

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    2 years ago

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    2 years ago

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    2 years ago

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    2 years ago

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    1 year ago

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    3 years ago

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    1 year ago

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    1 year ago

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    2 years ago

    Do not ever buy their appliances. Both the dishwasher and stove went out in less than a year and the customer service has been horrible

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    2 years ago

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    3 years ago

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    3 years ago

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    5 years ago

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    3 years ago

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    5 years ago

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    2 years ago

    Customer service is the worst, equipment is put together using wrong parts, many breakdowns, Poor Quality.

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    3 years ago

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    2 years ago

    Point blank...Customer service is as bad as it can get. It's not worth the effort to even contact them.

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    5 years ago

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    2 years ago

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    4 years ago

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    3 years ago

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    3 years ago

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    3 years ago

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    Page 1 of 2

    Ask the Community - Thor Kitchen

    Review Highlights - Thor Kitchen

    Because of this experience, I WILL be purchasing another Thor product in the future.

    Mentioned in 2 reviews

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    Browne's Appliance

    Browne's Appliance

    4.9(183 reviews)
    7.4 mi

    I highly recommend Browne's Appliance! We had an issue with the door to my washer and I wasn't able…read moreto wash anything due to the problem. Thankfully my brother recommended Darin! I reached out to him the day of the issue and he responded immediately. He was able to walk me through what information he needed to give me an estimate and then was available the next day! We live in the city of Ontario, CA so I was grateful he'd be able to make it to our area. I really appreciated his response time, communication, and flexibility. Day of the service, he arrived promptly, was efficient with his work, and he walked me through what he did once he was done. He even closed the door, turned on the machine, and started a wash cycle to show me everything was up and running again. Overall we are so happy with his service! Thank you Darin!

    Very unhappy with this company. Found him on offer up. Told him what my dryer was doing. He came…read moreout. Ran the dryer for 1 minute said it's getting hot, checked the dryer vent and said good air flow which I already knew since I told him that wasn't the problem. Not much diagnosing if you ask me. I advised that it got hot then the heat stops and doesn't dry. Told me to run it on time dry to bypass the sensors. He said if this doesn't work then your computer is going to out and it's time for a new one. I texted him just to double check nothing could be done and said nope. The problem is your computer. Well I had a gut felling. Called some one else and they DIAGNOSED the dryer and the dryers gas coils were bad. Now my dryer is working like new. Wish I could get my money back but leason learned. Be careful *** please show me that I called you...... not one call from me. Never did you offer to come again. Stop being a liar. I have video proof that you weren't at my house 30 mins diagnosing nothing. Glad to spread the word and make sure ppl don't call you.

    Photos
    Browne's Appliance - Whirlpool Cabrio Gas Dryer

    Whirlpool Cabrio Gas Dryer

    Browne's Appliance
    Browne's Appliance - This is the picture I sent him. He said no problem, until he got there and then said he couldn't do it, but still had to pay for his trip.

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    This is the picture I sent him. He said no problem, until he got there and then said he couldn't do it, but still had to pay for his trip.

    Thor Kitchen - appliances - Updated May 2026

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