Rafael, Kimberly were all very helpful. Usually I am very skeptical about local appliance stores. I…read moreusually get appliances from Costco or Homedepot or Lowe's. However after purchasing a few appliances here, I am SOLD. 1. I bought a washer, dryer, and dishwasher Appliance from this store over a year ago. All 3 appliances are running good so far with no issues. (Wanted to get a fridge too, but they didn't have the size I needed). 2. Sales associates are helpful. They were not pushy and are pleasant to heal with. 3. Delivery can be done on the same day sometimes. I am a property manager, if a unit has an issue, I cant wait for days or weeks to get appliances replaced. I need them the same day. 4. They go the extra mile for client. Last year, i bought a dishwasher without even going there. Rafael helped me choose one and texted me a photo. And delivered the unit the same day. Unfortunately Appliance Outlet would not install it because the current dishwasher Angel valve was old. Long story short, we installed the dishwasher on our own, but we left the old unit in the garage and forgot about it. I called appliance outlet a year later, Kimberly answered, I asked if I could pay $50-$75 to get the old unit hauled away. They normally don't do that but made an exception for me and only charge the normal low haul away fee. Thank you Appliance Outlet, if I need another appliance, I'll be sure to call you guys first. And I highly recommend them if you need appliance and good customer service. One delivery on the washer and dryer was bad though in 2025, I was watching, the driver scratched the washer's door real bad on the dolly. I recommend you guys to cover the washer with a thick moving blanket before putting it on the dolly. I hope management had addressed this issue.

Great service they treat you like you are the king I definitely recommend this place to all my…read morefriends

Nicolas was excellent! Our Speed queen dryer stopped spinning. I found Nick on Apple maps nearby…read moreand he had a 4.9 rating. I called for service and he was at my house in under two hours. He Diagnosed the problem in under 15 minutes. He ordered the parts and fixed my dryer the next day. Couldn't be happier. It's hard to find a good appliance repairman. Nicholas is an excellent appliance repairman. If you don't want to be disappointed, call Nick! -Chris.

Nicolas was great! Fast and communicative. Fixed our fridge. Cleaned out our dryer. Made some…read moreadjustments for the longevity of our appliances. Very nice and professional.

Great licensed and insured company!!…read more My washer stopped working and they were able to come out the same day! They text you when they are en route. :) service fee is $59, which is applied to your service! 10% off for first time customers He was quick and assessed the drainage motor was broken. He had one on hand and was able to replace it. They say they use genuine parts but I didn't check before they installed it. Our washer has been working well! Thank you!!

Technician was extremely fast and extremely polite. We were given a timeframe of 2pm to 4pm and he…read morewas actually EARLY. Within 30 minutes, he had both the washer and dryer taken apart and diagnosed. Very fair pricing, will definitely keep him in mind for future needs and recommend to all. Thank you!!!

He was on time , very professional. Didn't talke long at all.He installed my over the stove…read moremicrowave with out using the template as it was lost during the 1st installation. I would definitely hire him again.

Franklin came very clean with a pleasant personality. I had a noise in my dryer. I couldn't…read morerecreate the noise so he replaced the most common parts to cause noise for a fair price. Unfortunately the noise was still there the next day. Franklin came the following day and took apart the dryer again and found the problem. A cracked blower wheel. The crack must be hard to notice. He gives a 90 day labor warranty on dryers so i was not charged. He didn't even charge me for the blower wheel. This guy isn't going to try to rip you off or tell you parts that are fine need to be replaced. He will be my appliance guy from here on out. He will figure out the problem one way or the other.

We are really happy with our new black hood vent in our Claremont home. And the guys helping us at…read morethe warehouse were very accommodating. I was glad they had multiple color choices instead of just silver. And I liked the prices. As a contractor, I'll plan to buy more in the future.

I had the pleasure of going to their warehouse and buying a exhaust fan for my kitchen, which I…read moreloved very sleek and powerful exhaust fan. I would recommend someone who's looking for appliances to come visit the showroom

The days of family style sales and service are disappearing, but these guys were great. Understood…read moremy needs and gave me a selection at a good value. I paid extra for delivery and removal, so it went smooth. Out with the old in with the new and explained the refrigerator features. I will be going back.

The customer service in sales and delivery is impeccable! My wife had them running all around the…read morestore looking at different dishwashers. They were very understanding and helpful. We bought a GE dishwasher. It was delivered on the day we needed. The delivery person was very nice and helpful. I would recommend Riverside Appliances to anyone. Great prices and fantastic service is hard to find these days. You will find it here.

I drove from far away, their hours for Sunday say it's 10am-6pm and got here at 2:56pm they were…read moreclosed! I had called before I started driving and the calls wouldn't go through.

Absolutely terrible experience. Our salesman was Jesse and he sold us a dryer and let us know that…read moreit would be on backorder and get to us before Thanksgiving. Thanksgiving comes and goes and still nothing from them so we finally called to speak with Jesse. He had no news for us and then when he finally got an update on when we would get our dryer he told us that we were not guaranteed to actually get our dryer a month later. this would be three months going on with no dryer. He was very rude and I felt very taken advantage of. We found the same dryer that same night in stock and bought it within 20 minutes for a cheaper price. It was absolutely terrible customer service and would not go here or recommend Howard's. How do you sell somebody a dryer without guaranteeing that they get the dryer? How do you sell somebody something without actually ensuring that they get that?

Complete disconnect from the main office and their providers. I currently have 2 appointments…read morebooked one for Thursday from the main office (who said service is only on Thursdays and Tuesdays in my area) and one for Friday from the service man who says he sees no such appointment and they only do service Mon, wed, and Friday in my area? My dryer has been broken a month and it took them 18 days to get the part they needed? The same part went last time and it took 3 days. Awful service

First of all, as in early 90s, they are still requesting half-day waiting window (i.e. stay home…read moreand be available from 8 to 12), Secondly and even more annoying: they don't think it is important for them to come.. Have been waiting today for 4.5 hours for the technician who did not appear. called them to see what's up, just to hear that the guy supposedly called me with no answer. (a) it is a lie, no one called and I stuck to my phone since 8am. (b) even if the did with no response, why not to call again? or again? give 2-3 attempts. maybe there is a line issue, maybe whatever.. It is not like they can come anytime I need.. Goes without saying that the call service rep had nothing to say.. book again.. Share Whirlpool has chosen a company with no respect to their job and their clients..