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Ontario, CA

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9 years ago

It was interesting. Prices were okay. Just a warehouse with patio furniture. Just kinda walked in.... and pretty much walked out.

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9 years ago

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Barbeques Galore

Barbeques Galore

3.5(11 reviews)
2.0 mi
•$$

Our experience began over the phone with Brian. My husband had a few questions before we decided to…read morego there, and Brian was patient with answering the questions. Even though you could tell he was busy, we did not feel rushed. He answered our questions so we could make an informed decision, and we subsequently made our way to Barbeques Galore. Once we entered, the greeting added to our experience with Brian. He was busy multitasking with different customers; however, he still took the time to acknowledge us and let us know he would be right with us. Customer service is 100% my thing. He set the expectation, and we appreciated that. Once it was our turn, Brian was very knowledgeable, reiterating the answers to our questions, and of course, we had many more that he was able to address. We were so impressed with the customer service and the store. There were so many items we were considering. We actually ended up buying an item that was not even on our mind, and I am so glad that we did. We enjoy spending time in our backyard, and this store will definitely see us again. Oh, the seasonings were also on point!

I purchased an item advertised on Barbeques Galores website as Grand Hall 32-Inch Grease Tray…read moreP02717933C after searching for a grease tray for my Grand Hall M3206ALP grill. The tray delivered measures approximately 28 inches wide by 17 inches deep and does not fit my grill. My original tray is approximately 30 inches wide by 16 inches deep, with a 32-inch front handle. The company says my grill is discontinued and expects me to pay return shipping. That does not address whether the wrong item was shipped or whether the product was materially misdescribed. I asked the company to confirm the actual manufacturer dimensions, whether 32-inch refers to the tray or only the compatible grill size, and whether the item received is truly part P02717933C. These questions have not been adequately answered.I am requesting a prepaid return label, a full refund including original shipping charges, confirmation of the part number and dimensions, and correction or clarification of the listing. When I checked on the cost to return the item with USPS, they said the cheapest would cost over $70 and the item only cost $89+. So, I would effectively be getting less than $20 back for an item that Barbeques Galore's site suggested was the correct one, but it wasn't. I would think that Barbeques Galore would send me a prepaid return label, since it was their mistake. However, at each request to have them do so, their email customer service rejects my requests without answering my questions. Also, they refuse to allow me to bring the part to their Brea California branch, which is near me. This has been a waste of time and money with no satisfaction.

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Barbeques Galore
Barbeques Galore
Barbeques Galore

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BBQ Island Warehouse

BBQ Island Warehouse

4.1(73 reviews)
4.3 mi

My wife and I had a pleasure in completing our purchase of a large BBQ island with Larry, who I…read morewould trust with ANY purchase and is a fellow Veteran. My wife and I are VERY meticulous and try to be very thorough that we cover any possible issue(s) that might arise from a large purchase such as a BBQ island. Larry helped my wife and I know of every aspect of the process and made it a pleasure to deal with him. Upon set up and delivery of our BBQ island, Orlando and his brother completed the setup. Yes, there was a mistake with the BBQ island, but we are human. There were no issues with having them take back the BBQ island to make the necessary corrections. Orlando was very polite and cleaned up prior to leaving. Would my wife and I refer family and friends to BBQ Island Warehouse? The answer is YES. Just remember to ask lots of questions, and don't assume they know what your house is like. Do your research on other places (and I did a lot of research of other places), and after all of the research, you will find that BBQ Island Warehouse is the place to go. I hope this review helps you all, and Semper Fidelis.

Nice store with knowledgeable staff... BBQ Island Warehouse…read morelocated in Rancho Cucamonga is tucked away into a littler corner off the 15 freeway. Can be a little difficult to find if you've never seen or payed attention to their sign while driving on the freeway. While the store itself is quite small, they have a decent display of BBQ islands. Some are pretty outdated, as I haven't seen any new items in the couple of times I have been to the store. The staff is nice, but a salesy nice. Still though, they have really nice stuff to transform your outdoor living space.

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BBQ Island Warehouse
BBQ Island Warehouse
BBQ Island Warehouse

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Waystock Outlet - wholesale_stores - Updated October 2026

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