I apologize for this 5-star review being long overdue. TLDR: I give Kaiyo my absolute highest…read morerecommendation as a reliable and convenient source for amazing antique/vintage furniture at tremendous discount prices--their selection of items all the way from the most affordable low-end to the very highest of the designer high-end is unparalleled, and the online shopping and in-person pickup experiences are flawless. If you want to get something unusual for your home, particularly something mid-century, this is the place! Being able to browse thousands of items online at home saves you tons of time trying to comb through in-person estate sales or antique markets where you'll never know if there is something suitable or not!
DETAILS: I love antique furniture--almost everything in my home is vintage or antique. I like feeling that each item has a story to tell, and that it took me time and effort to accumulate what I have, versus getting generic, essentially disposable/self-assembled furniture at a big-box retailer all at once--but that said, I don't have the budget for $$$$ items, either, so I have to rely on getting a deal, which also makes it fun. So, I browse estate sales and flea markets in person whenever I can. When I first moved to Long Beach during the pandemic, however, Kaiyo actually sent me a postcard with a welcome 10% coupon in the mail--I had never heard of it before, and when I went online to browse their items, I couldn't believe how wide their selection was. They had *really* used sofas of the 80s Lazyboy type all the way to Herman Miller-type items in perfect condition, so there is something for everyone! The warehouse is located in Chino, so delivery charges were also very reasonable considering the size and weight of some of the items. I regularly browsed the website for fun. Finally, we were redoing our living room, and I needed a lounge chair that matched the height of my current Plycraft (vintage Eames copy) chair, plus a coffee table to go between them. This was literally a tall order as these chairs are nearly 40" in height at the back. Thankfully, Kaiyo has an amazing search engine where you can sort by any dimension and price!
Thus, I found and purchased what I hoped would be THE perfect vintage chair and coffee table from Kaiyo on May 19, 2023 and since I am local, I went ahead and scheduled the furniture for pickup at the warehouse in Chino (when it was convenient for us, a couple weeks later on June 2--but they could have accommodated a sooner date) in order to save money on the delivery. I could not have possibly been more pleased with the purchase or pickup processes. I promptly received my purchase order receipt, then my warehouse pickup appointment receipt, and as the date approached, I received two additional helpful reminder emails so that I would not miss my appointment. When I arrived at the Chino warehouse, it was spotlessly clean in the parking lot and the warehouse itself. I was immediately greeted by a friendly gentleman, who directed me to back up my vehicle to the loading dock ramp. I asked if I could view the furniture first before it was loaded, and they gladly allowed me to do so. While I was waiting the few minutes to have my order looked up, I asked if we could stand inside the doorway as I had my dogs with me and it was so blazingly hot in June 2023, and he absolutely let us stand inside the shade. They quickly pulled up my order, and the two pieces of furniture were already ready in the front of the warehouse, so the appointment system works flawlessly. I had purchased a midcentury chair and table, and he even let us sit in the chair to make sure it was comfortable and appropriate for our needs. The quality and condition of the chair and table were even beyond my expectations--they looked stunning. The online dimensions matched the in-person dimensions perfectly, so the descriptions are accurate. I had gotten these rare and unusual items at a huge discount and I was ecstatic! A second gentleman came out of the back to help us load the two items into our two vehicles, and we even complimented them on the wonderful service and selection they provide. From the ensuing discussion, it seemed that the gentlemen truly believed in the mission of Kaiyo, which is to help rehome used furniture to help reduce landfill waste, which I am totally on board with. In fact, they even gifted us with two tiny little succulents (one for each purchase, see photo), which I think is just adorable. I've attached photos of the two items we bought (the coffee table and the black chair in the photo, not the tan Plycraft chair on the left, which we already had) so you can see the quality. Just FYI, I paid less than $800 for the two items together (not including tax and using a 10% coupon), and not only that, I am delighted that I am giving these one-of-a-kind items a new forever home where they will always be treasured. Thank you so much to Kaiyo for creating such a wonderful service!!!
