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    6 years ago

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    4 years ago

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    4 years ago

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    7 years ago

    This business can save you money on your internet and/or tv service. Great customer service!

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    6 years ago

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    Ezee Fiber

    Ezee Fiber

    3.0
    (4 reviews)

    I have been trying to get ahold of someone at ezee Fiber to address installation issues for weeks…read more They will not respond to communication and have left sink holes on my property that are going to damage the sidewalk. They have no problem taking my money, just my phone calls. Edit: Since I was going out of town during monsoon season (and 3 days later no one had shown up to fix anything) I fixed the issues in front of my house before I left. While I was gone I did get a voice message from an exee fiber person saying that they don't see any problems on my property but to give them a call (they did not leave any number to call them back). There were other problems of the same nature all down the steet, but they repaired none of it. I have now cancelled my internet with ezee fiber due to the horrible service and response. The process took almost 45 minutes since there are 100 ways to sign up for new service, but no numbers to cancel service. even the "customer service" number was unable to do it. For those that may need it call 713 255 7500.

    I was a Sparklight customer who got tired of continual price increases, in spite of service which…read morewould go out a half dozen times every day. Ezeefiber gave me four times the speed at a lower, guaranteed price. Installation was not easy because I have both a wired and wireless network in the building. The install technician (Oscar) was reliable, helpful and hard-working. He resolved the issues with the wired network on his own effort by upgrading the router for free. The fiber cable has not been buried yet, but is supposed to be done soon. So far, we have not had a single outage of the service in five days. I know there have been some complaints about installation, but I had no problems. I would recommend Ezeefiber, especially if you are with Sparklight now.

    Vexus Fiber

    Vexus Fiber

    3.3
    (3 reviews)

    I was downgraded to $50 a month and 150mB They could not…read moregive me 1TB so I downgraded which better fits my needs

    I initially had some concerns with Vexus's fiber optic installation in my neighborhood, as it…read morecaused some disturbances. However, everything changed after I left a review and they reached out to me. They responded promptly and told me to contact them, which I did, and they got back to me super fast. The team they sent to fix the damage didn't just restore my property, they went above and beyond to improve it. They put in a new weed barrier and completely transformed my landscaping. It's clear they care about their customers and are committed to making things right. After working with them to resolve the issue, I have a newfound respect for the company. If they're willing to go this extra mile to fix a problem, I trust they'll provide top-notch service with their fiber optic and internet offerings. As you can see from the photo, my property looks better than ever. I'm not only confident in recommending Vexus to others, but I'll definitely consider switching over my internet service. I've learned a lot about their products, and I think it's great we have more internet options to choose from. A huge shoutout to Armando, Mark, and Taylor - their crew went above and beyond, and they're a great group of people to work with. (All I had to do was go on their website and I had someone over that same day to work on a solution).

    RWSI  Roadrunner Wireless

    RWSI Roadrunner Wireless

    2.5
    (8 reviews)

    When the service is working, it's fine. We live in an area where we cannot get DSL or Cable...so…read moreRR makes for a very acceptable solution. HOWEVER, they do experience somewhat frequent outages. AND YOU CAN'T REACH ANYONE BY PHONE. First, they aren't open on weekends at all. And when they say they're open M-F, 9-5...that's pretty spotty. I usually call and leave message with service, billing and sales. Because NO ONE answers any of those extensions. And when you DO miraculously reach someone...there is never an apology. Never an offer of some kind of credit, even if you've been out of service for a couple of days (one winter, we were down for 4-5 days and were still charged the same). Yes, they offer a service few others do...but they struggle to show decent accountability to their clients. As I said, the service is fine when it works...but oh my gosh, the struggles I've had with them when I need help!!

    Have had their service for about 7ish years. Most of the service was good. The past couple years…read morethe service has been terrible. The straw that broke the camels back was for the past month I have had internet speeds between .5-.7meg/sec, I am paying for 10meg/sec. During the past month I have called their support personnel approximately 25 times and have been blown off. Their service said it'd take care of itself and to wait. I think waiting a month was enough. I called to cancel my service on March 17 and left 2 messages which were not returned. Finally in March 18th I finally got a sales person "Bryan" and I cancelled my service. He told me that I needed to pay for April service as they require payment for 30 days after service is discontinued. I feel that since I already paid for March and cancelled on 18March they owed me a refund for the remainder of March. He then told me that he'd offer me a 25% discount for the month of April of which I would not be receiving service as it was cancelled on 18 March. At this point I decided the conversation was over and politely ended the phone call. It is obvious they are looking for a buck and could care less about providing service. If you're stuck with RoadRunner as you only provider I pity you, if you can get anyone else that'd be your best choice. These guys don't deserve your business nor do they provide value for the dollar. Bottom line "Stay away . . . Very Very Far Away"

    Thompson Satellite - televisionserviceproviders - Updated June 2026

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