Nice staff, knowledgeable, eager to help, I did not have to wait for long to be attended to, and…read moredid not have to ask any extra questions.

These people are the worst cellphone company around with horrible customer service based in a…read morecountry where English is not spoken well. Maybe there are other bad ones but Xfinity is close to the top. Billing process suxs - no Xfinity store will take a check for your bill - not even cash - just your credit card which they try to store and gain access to your CC information. They repeatedly tried to get me to give them my bank account information which I refused.

They don't provide security for their Internet and when you call him and ask him about it, they…read moretell you you have to take care of that yourself

EVERYTHING! The WORST service E-V-E-R!!!! You get 0 stars (I'm FORCED to give a star)! My phone…read moreline has been down going on 3 WEEKS! I will sue them if they don't get it back up and running. The ONLY reason I have a landline is because my cel service doesn't work and I need SOMETHING in case of EMERGENCY! I just got out of the hospital from MAJOR surgery. If something happens while I'm home trying to recover, you can bet I will sue Century Link up the Ying Yang!

What a horrible co. to have as a provider. Calls get transfered to multiple reps. Refused to help…read morefor not having acct. # available, Although I provided my phone #, email address, my physical address name, etc. I asked them to send me a bill via email or regular mail so I could call them with the account #. They refused. I am canceling my services with Direct T.V., for such stupidity. Can't wait to go to Verizon to start T.V. service with them. Happy with phone services so I have nothing to loose. I've had Direct T.V. for 7 years, never calling to bother them with anything. Their box is no longer working, it needs to be replaced. GOD ALMIGHTY. I detest to do business with people who are so unhelpful and inefficient. Direct t v. is O K. if you don't need them. What an unpleasant experience, and a disaster to have to deal with them. Customer service is there for the benefit of the company, NOT for the benefit of the client. Stay away from them Do NOT recommend.

Directf Directv is defrauding customers. I pay a lot for the…read moreservice N And they say they offer CBS but they don't. I wznt my .o Money back.​

Required a new modem…read more Quick and painless. Wanted the latest XB10 modem, they had none But did leave with an upgrade

I've been tied with Comcast Xfinity for wireless services at home for 5 years! It had been hard to…read morethink of switching..as you know...switching had always been sort of painful for me. But then..I finally had it and decided to switch to another service provider which would reduce my costs by more than half! So...I ended up managing to gather my courage to switch! I stopped by the store...since Comcast..AHEM made it hard to talk to them (I wanted to cancel my services with them...and they made me make an online appointment for someone from their call center to call back 3 days after...horrible service!). So, I ended up stopping by this shop in person instead. The pleasant thing about this shop was that it looked modern and the staff was nice and actually pleasant to interact with in person. They asked me for a cancellation reason, which I let them know..and it wasn't anything they could do to change my mind. I had been a customer for 5 years and they never called me (and I felt like they had always sneaked in higher prices without letting me know)..but then now I kept getting repeated automated calls a few times a day, presumably to try to make my change my mind!). Glad to be out of overpriced contract from Comcast Xfinity! I wished I had switched to other providers sooner...and hadn't missed Comcast Xfinity at all since I made the switch!! I am saving at least $50/month now!!

Not worth their big bill at all…read more I disconnected my service last month immediately after a move and their system is still trying to take payment out of my account a month later even after the last rep confirmed the cancellation. When I called to figure the issue out, the rep was SO snotty and rude - What a fail. No stars

Phone / DSL died on October 5th, they couldn't get a person out until the 15th. The repairman was…read moremessing with the box down the street, and I got an email saying it was fixed, but now I had no phone or ability to contact them -- went to Starbucks to call for help, they couldn't get there for 10 days -- It is the 25th, and I had no phone or internet for 20 days. My family was trying to call me, but they got voicemail from the Garcia's. Clearly, CenturyLink gave my phone line to a neighbor. I have had that phone for 30 years...

Dish could not provide consistent service. We tried with technical support many times. Requested to…read morecancel contract due to non-performance. They still charged $524.00 after first 30 days of service after failing to perform. At the same time, I turned off autopay and removed payment to pay out the balance over a few months. Dish charged the full amount without authorization. This company is desperate for cash and cuts corners in which they cannot deliver consistent service. Also their User Interface is the worst. Ridiculously redundant and slow.

We had Dish Network for years & had a promo credit added about 2 years but once that promo ended…read morethe price consistently increased in $5 increments until we were paying $122 a month. That's when we decided that our 8 channels that we consistently watch wasn't worth paying for and I called to cancel service. We paid the final bill or I thought it was the final bill. Then 10 days later we get a bill for $22 and I reached out by chat and was told it was for shipping labels & the return box which I didn't ask to be sent out. We had already used the shipping labels that were sent by email and our own box to return the equipment in. And was told that the $22 was a valid charge and wouldn't be waived. Would I use Dish again? Nope, nada, absolutely not and will I recommend Dish.........NO.

If you need dis services or DirecTV. This is a place to come they can get you hooked up yet you new…read moreservice and equipment.

No answer on the phone. Showed up at retail store that was supposed to open at 9, no one there…read more Called the main office and they tried to get ahold of someone and they said they were busy running errands. Waisted my entire morning. Sun communications sucks.

Needed internet asap amd Sparklight came through. Called with an emergency on Saturday evening and…read morewas able to get service by Monday morning! Amazing customer service and was willing to do whatever it took to get us back upand running!

Very happy! Was dissatisfied with slooooww internet we had with Starlink, so talked with Elias at…read moreRio Rancho Sparklight office. He offered faster internet at a better price, so we said yes! Elias was so patient, so pleasant, so competent, understanding our particular needs. There was no high pressure and no BS, just the facts. Installation was great, and our internet is super fast, as promised. Way to go Sparklight and Elias!

well, I called & made my deposit & waited for installation. problem is they use another company for…read morethis (suddenlink ) To keep this short, I waited 2.5 MONTHS ! And to this day I have no internet. midway thru this I was given 1/2 refund. and to this day I'm still waiting on the other 1/2 . They are kind & helpful-ish when you call . but absolutely unable to deliver.

We have our Internet for our Home through Southwest Cyberport. It's been uneventful, but on the…read moreOccasion when it's not they have your back big time. Customer Service is TRULY their forte. They answer the phone, are patient and go above and beyond to help. You could go straight to the Vendor, ours is Century Link but you have the people behind your Service instead of a toll free number and long hold. Richard is Super helpful and friendly along with the rest of the staff. Also, it's a bit cheaper to go through them as well, which never is a bad thing. Highly recommend them and I am not easily pleased, so it's a huge compliment to their Service!