Outstanding. I've done business with this company for over 20 years…read more If you want intelligent, personalized service this is should be your choice! Just had them fix an error I'd made in no time. Highly recommend!

well, I called & made my deposit & waited for installation. problem is they use another company for…read morethis (suddenlink ) To keep this short, I waited 2.5 MONTHS ! And to this day I have no internet. midway thru this I was given 1/2 refund. and to this day I'm still waiting on the other 1/2 . They are kind & helpful-ish when you call . but absolutely unable to deliver.

I'm very pleased with Next Level A-Tech. We had to replace the access control system at our…read morecondominium. A highly visible project impacting every resident. Randy Allen was very helpful during the analysis and design during the sales process. We experienced a last-minute delay due to a hardware failure, but Next Level gets points for discovering it in their labs before trying to implement, which could have been very disruptive to our residents. Installation and configuration was done in one day, as planned. Vincent did a terrific job with the install, cabling, configuration and testing. On the back end, Seldon had all of our residents pre-loaded into the new system and their transition experience was nearly seamless, he was also very responsive in addressing technical issues. Everybody I've encountered has been professional and expedient. I highly recommend Next Level A-Tech!

Cannot recommend. Used to be a great company before the founder, Rich, sold to them. They try to…read moremanage the operations out of Farmington and only have one tech to serve Albuquerque and (I think) Santa Fe. We've had a persistent issue for over a year that they cannot seem to resolve and I don't think they have the technical "chops" for the job at this point. Sad to see the demise of what used to be a very good company.

I gave them an opportunity to get a bid on a job for a keypad. I feel like they were taking…read moreadvantage of me and in a sense felt like a scam. Their bid came back at $1200.00 for the replacement of a keypad. when I asked for a breakdown they wouldn't give one to me I was absolutely blown away this, so I called another security firm. They were out same day and fixed it for $384.00. I was in the talks with alarm research for weeks. And they made it sound like it was a complex project. And definitely we're misleading. If you working with this company get a second opinion to make sure you're getting honest work done.

Stay away from this company, they have outdated equipment, horrible service and will lie to you…read more They lock you into contracts and don't support their customers. Would give them a zero if possible.

This company is outstanding! Fast customer service. Our salesperson, Jared, was very informative…read moreand helped us save money for our company. Zach, in service was helpful when we needed assistance with our security equipment. I would highly recommend this company if you are a small to medium sized business in the Southwest!

Lately, we have had some false alarm events, but the company never called and the police never…read moreshowed up. We do have the alarm license through the city and it has always been up to date. Called to cancel, had to leave a message and they never called us back. We stopped paying the bill and THEN we get an email. No longer impressed with this company. They also give you the hard sell on signing the contracts. We are going with someone else now. Buyer beware.

Installed yesterday. The team was knowledgeable, efficient and friendly. So nice to have actual…read morepeople show up with the knowledge and ability to compete the task. Don't waste your time with anyone else. They know what they are doing. Simple, reliable and honest. They don't sell you anything you don't need. There is no other alarm company in Albuquerque. They are the best.

I've been a customer of this outstanding local full-service alarm company for at least seven years…read more Today Matthew, one of the techs, came to my home to restore wireless units from my old replaced windows to my new windows. He was knowledgeable, efficient, used as many of the old units and parts of the old units as he could, and got our home back up and running. Matthew is today's reason I heartily recommend The Alarm Store.

Caldwell provided excellent customer care and knowledgeable service when setting up my smart home…read morein my new DR Horton Express home! I couldn't be happier with the setup! Another company laid in wait in our neighborhood waiting for people to move in so they could bad mouth this company and steal their business. The company's shady tactics was a real turn off. Caldwell however, has been in business in El Paso Texas for 42 years and is trustworthy and reliable. Caldwell is the smart home provider for the homes here and does the pre-installs. Once the home-buyer moves in the equipment is expertly installed by Jorge and his crew. I highly recommend Caldwell for your smart home needs!

I requested a quote to get my kitchen , bedroom, and outside patio speakers working. I was…read morecontacted shortly afterward by the owner Jim. We scheduled a time for them to give me a quote in which Jim and his worker (Jorge) came and said they it would take 2-3 hrs off work at 75 an hour and they would also trace and mark the wires. I agreed. Jorge and his helper showed up and spent 3 and a half hours in which we were charged for 3 per the quote and did not solve anything. They were very friendly and kind people but all they did was mark the wires and said the speakers work but that they didn't have the amp that is required to make them work. It has now been 3 weeks since they came out and they have yet to give a quote or bring the required amp needed to get my speakers ready. So basically I paid nearly 300 for them to just mark my wires and tell me the speakers are working property but didn't actually fulfill what they were contracted to do, which was get my speakers working. I already new my speakers work well. They were trying to also up sell me but after them not being able to perform such a simple task, I will have to go elsewhere to complete this job and the rest. They make awesome promises and are nice people but are pretty bad technically. I basically had to guide them to the impedance problem in which an amp is required to fix along with the additional outputs.

This company is AMAZING! We use a mesh network to service our complicated, large adobe hacienda…read moreindoors and out. I originally set up the orbi mesh with bad words and minimal knowledge and it serviced us for a year or so. Then it died. (see backstory below) Sandia Computing came in, assessed our situation, recommended changing out the router and upgraded all the satellites. In less than a day everything is working perfectly and we cannot be more happy! The price was more than fair considering it would have taken me 3x the time and frustration. Hezekiah was respectful, quick and honest. I am only able to write this review because of him. Thank you Sandia computing! You will always have our service! Backstory: We basically live in internet hell (aka Corrales). We have one bar of cellular coverage standing outside in the middle of a field wearing a tinfoil hat (kidding about the hat). Our internet is DSL through centurylink and is kept together with bubble gum and duct tape by the amazing technicians from CenturyLink. Seriously if you must have CenturyLink, LOVE YOUR TECHNICIANS!!! Suffice it to say, when the internet or wifi goes down, we are hosed. Nothing works. Did I mention, I work from home? And home is a complicated jumble of Adobe walls and wifi HATES adobe. Seriously if you have dead spots or challenges, call these guys!

I want to have my home network extended with a couple of ethernet segments. I'm not wanting to do…read morethis myself so I have been calling around. I called Sandia Computing and they said they would have thier network guys come out for an estimate. They cam out, promised to provide an estimate by the end of the day. I never heard anything. They won't return my calls or texts. It's been a week since I first contacted them.

Provided the service i requested with a timely response. Quality workmanship. Good valueread more

great job! Fixed our slow computer. No more crashing. Fair prices and excellent communicationread more