Cancel

    Open app

    Search

    Thompson Austin, by Hyatt

    4.1 (55 reviews)
    Open Open 24 hours

    Services - Thompson Austin, by Hyatt

    Hotels

    Venue rental

    Thompson Austin, by Hyatt Photos

    You might also consider

    More like Thompson Austin, by Hyatt

    Recommended Reviews - Thompson Austin, by Hyatt

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    Reviews With Photos

    Katie M.

    Stayed overnight at the Thompson and enjoyed the stay! The room was really tidy, clean and felt luxurious. There's a bar and restaurant in the hotel and you're in prime location for other local restaurants and bars.

    Menu
    Epi L.

    This is a well appointed hotel with very comfy (if soft beds) that feel like they envelop you. Large tvs that play cable or Chromecast. Minibar and fridge (partially full of drinks). Great rooftop bar and pool area. Rooms are spacious and bathrooms are big although I didn't like the open space from the toilet. Has robes and slippers and decent shampoo/ body wash. Cooling and heating work well. They offered water or a margarita at check in. The biggest downside is the noise. I could hear someone crying downstairs below my room. I heard every conversation in the hallway. Because it is downtown Austin, music floats up, even to the 11th floor. I heard the people above me dropping things. Fortunately they do provide earplugs. But that alone makes it lose a star. I was awoken at 1 am by a thoughtlessly loud group of people going down the hall. Otherwise service was solid.

    Temina C.

    This unique hotel is in located in the right place in Austin. It's unique, vibrant, and warm! I actually got a room right by the elevators and I didn't hear a thing all night which was shocking to me. The room are very nice for one person or a family. The View is decent but nothing special. I also liked the restaurants and bars it reminded me of a resort in Cancun. I would love to come back to this place again. Everything here is fabulous!

    Mary W.

    My friend and I ended up at the Thompson after being displaced from our original hotel, the Hyatt Regency across the river, after arriving and being told they had no water or estimated restoration time. Side note: this was a tough day for staff at both hotels and they all handled it with grace and a positive attitude! Totally not their fault. However, there are some points worth mentioning. We specifically selected the Hyatt for the location and self park option. Thompson is valet only which is a) expensive and b) disastrous. The valet workers did the best they could, truthfully. I just don't think there's enough space for the demand, plus all of the patrons that were sent there from the sister location. Our car keys were misplaced multiple times and we waited 30 minutes twice for our car. It wouldn't have been a big deal except my friend was in town for work and was late to business meetings, even though she planned with plenty of time to retrieve car/travel. The bottleneck that happens in front of the hotel is also honestly a safety hazard. Hotel- there's two sides of the hotel. The Thompson and the Tommie. Do not stay in the Tommie if you want a spacious room. They're tiny and not very logistical. We were put in the Thompson (gratefully). It is significantly more expensive than the Hyatt. They promised it would be the same exact price, but upon checkout we found out otherwise. *we have been promised that this will be fixed so I'm not going to address that at this time. Rooms- beautiful! Quaint, clean. The bathrooms are odd. There's no shower or bathroom door? And the lighting is tough to figure out. Everything is fully stocked (for a price!) and they've thought of everything for convenience if you're willing to pay! Location- perfect! Truly right where you want to be in the city. 6th is a block away and it's walking distance to most everything. Fitness Center - large! Lots of options. Even a Tee Room for golf simulation! So cool! Pool- gorgeous! The pool deck is beautiful. It is NOT heated (Hyatt said it was). On site dining/bars-4 options. Diner bar, Grey Market, Coffee bar, and Arriba Arajo. Only had a drink from AA, it's by the pool and gorgeous! My drink was good, (Blood Orange mule), my friend did not enjoy hers. Food looked good but perhaps a tad overpriced. I would stay here again if I didn't have a car to contend with and wasn't paying for it. It really is a beautiful hotel in a great location, but I'd be curious to see how other hotels nearby stack up. 6.5-7/10

    Pool service
    Tiffany S.

    I hosted an event for my Shark Tank friends here, and we had an absolute blast! The Thompson and Tommie are in the same building just separated by an elevator, so you can book according to your budget. We booked the tee box for networking and games upon arrival. It's on the third floor in the weight room. The following day we rented to the cabanas at the pool and had the perfect view of the frost tower. We were served pool side drinks from Arriba Bajo by Tristan, who we loved! We had dinner at Arriba Bajo following the pool and the food was fantastic. We would go to the bars downstairs on 6th street for live music. Thank y'all for a great stay! We will be back!

    Bathroom / Shower
    Daisy S.

    "I'll be back" ! I was so pleased with the location of this hotel. It's a dual hotel in one which is super cute. To the left is the Thompson to the right is the tommee. The hotels suite is AMAZING. They also have 3 spots to eat. The RR something for happy hour on the first floor ! Amazing oysters on sight and happy hour! The diner for breakfast and arriba abajo rooftop. This hotel is a 10/10 for me. I love boutique style hotels and I've added this particular one to the top of my list.

    Love this
    Zo M.

    #500th Yelp Review for 5 years. Spent the day at this amazing hotel and would highly recommend for their 4th floor pool that opens early. I went at 8:30 am to get some rest and relaxation after a terrible experience at the Westin Austin Downtown the night before.The Thompson Austin looks and smells new.It had a totally different vibe and for about $100 more for a room you can stay here. It was a much younger crowd.Not sure why but maybe that's who they cater to. The weather was absolutely perfect in the morning and the cabanas are available on first come first serve at no charge if you are a guest.They even have a retractable shade in case you want less sun. Their long pool was a generous size for swimming and was heated to a perfect temp. Past the pool they had additional seating and other areas to eat that were both stylish and comfortable. Whoever was their designer for this location has some serious style. They even had several games to pass the time and that was helpful as I was waiting for my fellow YELPER to finish his work in Austin. Inside the area that leads to the pool they had a full service upscale bar with bartenders that actually know how to make custom drinks that look and taste delicious. They had a room with a pooltable that allowed me to hone my fierce pool skills with great poolsticks and even 2 table shuffleboard tables set up as entered the bar dining area. Numerous people came up to ask if I needed anything . That is incredible customer service that I don't always expect but have to mention when it is exemplary!! Would highly recommend checking them out .They are a little higher than most in the area but probaly worth a try!!

    Pool on 4th floor
    Nelson Z.

    Stayed at Thompson for a week since I was in town for a work week. Super nice hotel. I got a king bed room that was facing 6th street. Was pretty spacious, clean, and nice! The staff was really kind and helpful. During check in they gave me a guitar pick that i could exchange at the bar on the 4th floor for a frozen margarita. No self parking, only valet. $60 a night. You can text to request your car so that was cool. My car was ready in 7-12 minutes each day. The location was great since it was walking distance to everything in downtown. They also have a coffee bar, a diner and wax myrtle restaurant in the hotel so lots of options if you dont want to leave. The gym and pool were also really nice. When I was checking out they had samples at the lobby of this rum cocktail that was tasty! Enjoyed my stay here and would stay here again!

    Jasmine L.

    Edit. Just tried to shower and the shower is broken. Ignored by the valet because I am not a white man in a cowboy hat in a Cadillac or in a Tesla. Ignored at check in lobby by the "I'm sorry I'm Irish" deskman *he said that he was Irish I don't know why that should make me feel better? when your staff is profiling and helping people that have been patiently waiting to get in to their rooms after not having power, hot water, or food do to a winter storm is extremely poor taste. I'm not happy about my service here so far and I've been at the hotel 1 1/2 hours just to get to my room.

    Christopher A.

    Amazing as always, as all of The Thompson properties Hyatt owns/manages are. An absolute savior for us after a harrowing experience at The Loren at Lady Bird Lake and Nido. Joking, but seriously, this place saved our mini-getaway staycation and turned my frown upside down. The hotel itself is beautifully designed, centrally located, easily accessible and has the consistency you come to expect from a larger provider. The in-house dining in phenomenal and we found little reason beyond BBQ needs to leave the hotel. They're opening (may be open now) a cantina on the roof near the pool and it looks absolutely amazing; we spoke with some of the staff and it sounds like a fantastic addition we can't wait to experience during our next stay. Pro-Tip: If it hasn't opened yet (and even if it has), grab yourself some 'seat time' in one of the many unique seating areas next to the rooftop pool and to be cantina. It was a great time and super relaxing to take in the sun in such a beautiful atmosphere.

    Room
    Pete P.

    This is a magnificent hotel. Its a beautiful modern urban looking hotel. Staff was friendly & welcoming as soon as we got in. The room has a nice layout and the bed was very confortable, no complaints at all. The gym is very spacious and has everything you need. Valet staff was very friendly and even helped us retrieve an item from our car without hesitation. I liked that every time you leave and return, and often open the door for you. One downside is that you can hear into the hallway and you can sometimes hear the room next door. Even with this , we would recommend the Thompson and we will be staying here again

    High floor city view room.

    See all

    4 years ago

    Helpful 1
    Thanks 1
    Love this 0
    Oh no 1

    3 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Lil J.
    4
    29
    15

    4 years ago

    Helpful 2
    Thanks 0
    Love this 1
    Oh no 0

    4 years ago

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0
    Photo of Eric K.
    197
    39
    2

    4 years ago

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0
    Photo of Michael M.
    5
    323
    116

    4 years ago

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 1

    2 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0
    Photo of S J.
    375
    755
    58

    4 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Wade L.
    17
    163
    1

    4 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 1

    3 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 1

    4 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    Page 2 of 2

    Ask the Community - Thompson Austin, by Hyatt

    Review Highlights - Thompson Austin, by Hyatt

    We really enjoyed our stay at the Thompson Austin.

    Mentioned in 4 reviews

    Read more highlights

    You might also consider

    Frame Hotel Treehouse - Suite B bedroom

    Frame Hotel Treehouse

    (165 reviews)

    $$$

    78704 (South Austin)

    This property called me directly & forced me to cancel my Expedia reservation claiming they didnt…read morehave availability and hotels booked thru Expedia are "not guaranteed". I had booked our room 2 months in advance, paid the full amount owed & the hotel had already sent me a text welcoming me & my reservation. Today I receive a phone call from the GM (Michael) one month before our trip advising they had a 1/2 marathon in town the week of our reservation and I could either cancel or move to their other property. We specifically reserved this hotel & didn't want to move. Horrible customer service. I'm so disappointed. BEWARE!

    We opted to stay at Kimber Modern while attending a wedding nearby. The hotel was perfect for our…read moreneeds and I would definitely stay here again! First the location was ideal, right on South Congress and the best part is that the parking is free! I was a little concerned about noise coming from the clubs that are literally steps away, but it was not an issue the weekend I was there. Second, the property is more like an Airbnb in that there's no front desk. You get the access code via email prior to your arrival. However, that is not to say that there's no staff. I had some questions and was easily able to talk/text to someone immediately. We were in the Orange room which was comfortable and well-designed for two people. Plenty of storage space in the main room and in the bathroom. I always get nervous when I see the wall mounted AC unit, but this one worked great! Our room was nice and cold and the unit was very quiet. My only negative point of our entire stay is that the water pressure in the bathroom is a bit weak and the hot water from the sink tap takes a very long time to warm up. We enjoyed the common room with the Jura coffee maker. There is also filtered water and other beverages available at no charge. I'd like to add that the staff is incredibly friendly and kind. I look forward to staying here again soon!

    Loren Hotels - Inside room

    Loren Hotels

    (32 reviews)

    Bouldin Creek, 78704 (South Austin)

    We stayed at The Loren Hotel for a night and had a wonderful overall experience. The rooms are…read morespacious, beautifully decorated, and feel very luxurious--perfect for a relaxing stay. We also dined at Nido, the hotel's restaurant, for both dinner and breakfast, and it was definitely a highlight. Located on the topmost floor, Nido offers stunning views of the river and downtown Austin. With both indoor and outdoor seating, the ambiance is elegant and ideal for a special evening. During our visit, we saw a couple of groups celebrating birthdays and wedding anniversaries, which shows how perfect this place is for special occasions. The pricing is on the higher side, but it matches the upscale experience and beautiful setting. For dinner, we ordered the Burrata as an appetizer and the Autumn Garden for the main course, along with an American IPA and a Jack Frost cocktail. Everything was delicious, but the Burrata truly stood out as my favorite. Breakfast was equally enjoyable--we had custom-made omelettes with veggies and avocado toast, both fresh and flavorful. Overall, The Loren Hotel, along with Nido, offers a great blend of comfort, excellent food, and a beautiful atmosphere. A perfect choice if you're looking to celebrate something special or simply treat yourself to a high-end experience.

    We looked forward for months to our event at the Loren Hotel. What's better than a family wedding…read morewhen you haven't seen your family in a few years? We stayed for two nights. The Friday night gathering was amazing. It was a perfect setting on the eight floor to talk, mingle, and meet new people. The evening was warm enough to go outside on the balcony/deck and have conversations and enjoy a breeze. The room itself is large with a water station and a bar. A few short tables were set up for sitting and a few tall ones for standing. They had a nice selection of drinks from beer and wine to mixed drinks. The food included lobster rolls, sliders (chicken and beef), a tray of different veggies and dips, little balls of cheese and something, and aroncini? My favorite was canapés of Mellon and prosciutto. The saltiness of the prosciutto added to the flavor of the melon. This event was 5***** I blame the architect for the room setup. Why would you put bedrooms on the side of a hotel next to traffic. The noise, honking and sirens. It finally quieted down around 11:30. Saturday was also an issue. They do provide ear plugs and sound machines, neither works for me. I was also surprised there was no lotion in the room. There was no microwave. Everything else in the room was top notch. Robes, slippers, a safe, a bar, and fridge. Overall, the noise is what created the 3*** rating. That was very disappointing.

    JW Marriott Austin - Exterior

    JW Marriott Austin

    (652 reviews)

    $$$

    Downtown

    I stayed here for three nights while attending a work conference in the hotel and had an excellent…read morestay. The hospitality was unmatched and the rooms were spacious and modern. While I mostly kept to the hotel, when I did venture out, I found that there were lots of great dining options within walking distance. My only nitpick is that the Wi-Fi was unreliable, which I've seen mentioned in a few other reviews. My first night, there was an outage throughout the entire hotel. If this stay were not reimbursed, I would have removed a star considering rooms average $500 a night and reliable internet access is expected. However, I was given 2,500 bonus points after calling the front desk when I first noticed I didn't have service. Completely unexpected but very much appreciated and yet another testament to the great service here.

    Recently my BFF attended a work conference at the JW Marriott and I tagged along for a little…read morevacation in Austin. I absolutely loved this hotel! The bed was super comfortable, the location was exceptional and walkable to everywhere I wanted to go while my friend was working. The staff members were super nice and I really enjoyed the flavored waters in the lobby and that the reception desk gave us bottles of water when we checked in. I so wish I'd taken a picture of the shower! The shower was luxurious and I started each day feeling like I was showing in a spa. I definitely will stay here again next time I am in Austin!

    Colton House

    Colton House

    (42 reviews)

    78704 (South Austin)

    This is a great hotel. We were there because a family member had a procedure at St David's. It was…read morea breath of fresh air to walk in the lobby and then our room. It was clean and had everything we needed. We had a two bedroom. They were set up on opposite sides of living area with separate bathrooms too. I appreciate the large kitchen Island and then we had a table that was very large too. It faces the TV so I could eat and watch TV. The bed was comfortable. The pillows too hard for me. The shower was a AMAZING! It was large. They had a washer /dryer but without detergent. There was a nice bar and a great workout room. They have a separate yoga studio and do workshops there. You can become a member. The cleaning women were also spectacular. They were nice and friendly and grateful for a tip. They were learning English and thrilled I was helping them. There is no doubt that I would stay again if in area. It was in a convenient location.

    Stayed here on May 16 and unfortunately had a very disappointing experience. The biggest issue was…read morethe customer service at the front desk. The female employee who checked me in was rude, rushed through the process, and did not explain anything about the hotel or amenities. To make matters worse, the pool gate code was not working. I called the front desk for assistance, but no one ever came to address the issue or help resolve it. Overall, the lack of professionalism and poor customer service really impacted the stay. Management should seriously address how guests are being treated at the front desk.

    Thompson Austin, by Hyatt - hotels - Updated May 2026

    Loading...
    Loading...
    Loading...