It's new! What is not to love. Everything was super clean, bedding comfortable and no highway…read morenoise. The windows have great blackout blinds and the gym suffices. The stairwells are carpeted so not so noisy which is a nice touch. All the breakfast items ran out by 7:15 which was a surprise but did get refilled about 30 min later. On day two I arrived at 6:30 and all the food was gone again so I went out to eat.

Great staff, Harvey at the Front desk took care of all the requests we made. Very clean and…read morehospitable.

Most likely the worst overnight lodging in my life over the holidays. This nightmare began Xmas…read morenight on a quick trip from HTX; arriving exhausted checked-in and received an overview from management on the hotel's rules. (pet policy; keep your dog with you at all times + NO BARKING AT ALL or else) Management here was absolutely horrid! Still exhausted from this. Would rate zero if I could... ={

Zero stars. If you are looking for room look up Sonesta and go there. Don't tell me that I didn't…read morewarn you. So 1 week ago before our travel to Austin I researched and found this place. I was looking for cheap price and Red roof is indeed cheap in terms of price and customer service, their value is cheap, their hospitality is cheap and workers their definitely need to go back to training. One of those moment where you look for cheap price and ruin your hair color or the quality is so bad that you want to punch yourself out of frustration. This is how red roof made me feel. We were 4 adults and 2 puppies both below 85lbs, I called their reservation line to book. I made it very clear to the agent that we are 4 adults and that we have 2 pets, the agent said I was good as long as they were below 85lbs, our German shepherd is a 7month old and 75lbs and Yorkshire is 10lbs 10months old. We got their and their was nobody. It was pouring heavy outside and the lobby was dark and I felt like we walked into a haunted place and than a woman came out of nowhere and I said hi we have a reservation and her response was immediately - we don't allow dogs!! I was like what do you mean cuz I called and confirmed for the same reason cuz your website says your hotel is pet friendly. And than she was like shut and stared at me.. I have a reservation and I clearly told the person on the phone that we have 2 dogs and she said 1 pet pet room. The next thing she said was there is only 1 room booked and I told her yes, 1 room but 2 queen beds right- she went NO!! And she also said only for 2 people it says on the reservation. This isn't the worst part. This business literally didn't want customers. I have never felt so un welcomed. Than my brother wanted to use rest room as we were driving for hours and the front desk was we don't have restrooms. Seriously?? Where do you pee?? All things apart now I am on the phone with their main office and people just hang up. Finally got to someone and she was the worst guest help line worker I have ever come across. She was worst than the front desk her tone and mostly her brain and their policy was shitty, I lost all my patience while holding my pee and dealing with them and my sister took the phone and she put the phone on speaker and she said they will have to check the call recording and get answer maybe Maybeeee in 48hrs. Are you serious? We are in-front of your hotel reception. She said she cannot do anything. In 48hrs we will already be checked out cuz the room was for 1 night only. NO empathy, no apologies nothing. My sister called Sonesta and we went there with $80 more, we walked in and the front desk was very sweet and immediately got our rooms ready. They had free breakfast, very very clean. Our room was like 2 bedroom 1 room had 1 bed, the other room had 2 separate beds and two separate bathrooms. Fully equipped kitchen. All workers would smile and greet. It took 5mins for i us to check in and while checking in we used restroom at the lobby. Red roof should not be in hospitality industry.

I personally have never stayed here, and haven't met the owner yet but you know how it is. Best…read moreghost hotel in town, I want to buy it. Cash deal 100

Trying not to go into the horrible details... Just don't... Sleep in your car if you have to.read more

To be clear, I attended Giganticon here, held in the conference center. Which was pretty huge. The…read morespace was perfect for the small venue and the venue itself was amazing!!! I can't say with good things about this convention. I really hope they do it again next year. This year's convention revolved heavily around Ninja Turtles, with Kevin Clash and Saito, being among the guest celebrities, from the original TMNT movie in attendance. There were a couple other really famous voice actors from popular anime as well, like Blue Lock. Vendors galore!!!

Rooms are soooo quiet! No hallway or rude neighbor noises. Bedding was very comfortable and…read moreamenities were nice. We really like the expansive lobby and open food space. I ate breakfast there daily. I've been staying in Manor at an alternate property but the traffic is just miserable so happy to find this new spot.. The gym was so-so. No nearby food so you will need a car or DoorDash

I live in Hutto, my AC broke over the weekend during one of the hottest heatwaves we've seen in…read moreCentral Texas. I couldn't get the AC guy to come out until Monday so I decided for me and my family to stay at a hotel. I had a previous positive experience at a Best Western so I decided to book one at the Pflugerville location. During booking I was given the choice of a King size bed with a sofa sleeper or two queen beds. I chose the King size for me and my wife and our 12 year old could sleep in the sleeper sofa that way we could have a sofa to sit on while watching TV. When we got there, first thing we noticed as the AC was making a rattling noise, then found the bathroom fan did not work and neither one of the lamps. Then the sofa, it was pretty filthy, stains all over and very worn out, you could feel the grease of whatever was on it from years of use. Pulled out the sleeper bed and it was deplorable, squeaky and no support whatsoever and very worn out. I have seen sofas thrown away that are in better shape than this one. The floor was not clean, you could see the stains from whatever was dropped and they were sticky. The shower didn't look clean either, it reminded me of a Motel 6 I once stayed in when I was younger and broke. Called the front desk and asked for a different room, was told they didn't have any other like the one I booked, OK so I asked for one with two queen beds, was told they were all dirty and cleaning staff had left for the day. I went online and search the same hotel, was offered a room with 2 queen beds so you tell me how can there be no rooms available yet you are offered to book a room online. My son slept in the bed with us, it was not very comfortable but we managed to get through the night. Walking around the hotel, I saw very dirty floors, it is obvious the upkeep is poor or the owner does not want pay or hire the staff to get the job done. This hotel should be rated a two star hotel, at $135/night rate, you need to do better. The hotel is also not that old, built in 2016, my advise to travelers seeking to stay here, go somewhere else.

Amazing lady who works at the front desk. Let me check in early because I was so exhausted and…read moretired. The food was great for breakfast. The bed was extremely comfortable. The hotel is pet friendly but you can't smell as if they allow pets at all they keep it very clean. The hotel room, was extremely big wonderful comfortable feeling. Big TV big bathroom. Air-conditioning and heating. I highly recommend this place and I definitely will be back.

Spent the weekend here and had great animal adventures. We stayed in the kangaroo cabins. The cabin…read moreitself had everything and was great accommodations. The place was clean and just the right size for my wife and I. Being city folks you forget how dark it is out in the country at nights. It was nice. We signed up for these adventures to make the weekend even more fun: 1. Feed baby kangaroo(Bodhi). This was about a 30 minute session where we got to feed him a bottle and kibble. It really was an amazing experience. 2. Bucket of food and self guided feeding of animals. We walked the property and hid to feed so many animals. All of the animals were friendly toward people. They were all very good motivated. We encountered a giraffe, donkeys, zebras, horses, cows, pigs, dwarf steers, camels, emu, deer, buffalo and more. The animals were often trying to bully their way to the front of the line. The cow Oreo who has not skipped a meal was always front of the line. 3. Afternoon safari ride in ATV. This was a fun ride around the property. Did not see any new animals but had a great time. The cows out at pasture were thrilled to be fed. 4. Giraffe encounter and meal. This was a little expensive but I would spend it again. The giraffes were super friendly and personable. We wanted to take them home because they were so much fun. The guide, experience and never felt rushed made this worth it. Our guide was top notch. I think her name was Jackie but could be wrong.

Great visit and super friendly and knowledgeable staff, we will visit again in the futureread more

Amazing experience! Great Friday Night Spook Day with my girlfriends! We will be back to book the…read moreovernight stay in October!

Oct 28 is Emma's Birthday... so Magnolia Hotel decided to open the doors to celebrate! Free tours…read morefrom 10am-2pm! I just happened to see something come through my newsfeed over Fb, I bookmarked it, found my schedule open, so headed east to check it out. Emma likes to play in her room... and who doesn't like to play with little spirits?! I didn't know the history of the Magnolia Hotel so was totally clueless walking in the door... Magnolia Hotel has been on Ghost Adventures on Travel Channel. Also, Magnolia Hotel is ~not~ a hotel, it is now a personal residence. To my delight, I was able to hear stories of the old hotel, tales of it's past residents many of which have never left, and how Magnolia Hotel was discovered by the owners. Jim & Erin saved the Magnolia from being demolished... they single handedly have saved a part of Seguin history!... and some haunted history at that! I spent about two hours just hanging out, looking around, and people watching... talked to some interesting people, listening to questions and answers... all very interesting. Did I have an experience? I had something creepy go up the back of my left neck and skull as I was talking to a ghost hunter in the original dining area where the owner was sitting. I also felt some weird things around the house... but something I brushed off at first until I started listening to others talk about it... when you first come up the stairs, it feels really heavy. I originally brushed it off as I just walked up the stairs... but no, go back and you feel it... and everyone was feeling it!!! Emma was playing in her room. One of the guides said just a few minutes earlier, a little girl got scratched. Then someone told her that they saw the door knob in the pink bathroom turn back and forth. The owner, Erin, said this house is more active during the day than at night. Wow! The owners Jim & Erin host a ghost tour in their home on occasion, which books up months in advance. The tour last about 2 hours with in-depth stories which might also include a spiritual reading from the Erin at the end (but only if deceased wish to come forward). Erin has written Haunted New Braunfels, Haunted Seguin, and soon to be released Haunted Magnolia House. All proceeds go towards restoring the Magnolia Hotel. I can not wait to go on their ghost tour!

Guest Spaces has been taking advantage of customers during the COVID19 pandemic -- They charged me…read morefor a "Guest Space" that I was unable to use because of the outbreak, not because of choice. Although it was made law that we could not travel, they still charged me $600 for nothing. If I could give this company a negative rating, I would. I understand they are a small company; however, they are still making money off of hundreds of people es expressed in an email I received from their "Concierge Team." This should be illegal as I did not want to cancel, I was forced to due to the circumstances. All of their customers should get their money back if they were impacted by COVID19. As a small business, they can apply for money from the U.S. government. I have no recourse as an individual.

***AVOID AT ALL COSTS***…read more Guestspaces is a shady slumlord style property manager. We booked one of their rentals several months ago in advance for the upcoming Formula One race in October and now, months later and after most places are fully booked up and prices have skyrocketed, they canceled our reservation. They are no doubt going to re-list the property for a higher rate as it's clear in reading other reviews, they're no stranger to price gouging. We will be appealing with Airbnb no doubt - just unfortunate as now there are extremely limited options available and everything has gone up immensely in price. Steer clear of dealing with this company at all costs - they will leave you high and dry whenever it is convenient for them. Thanks for ruining our Austin F1 trip, price gouger. *** also worth noting, the positive reviews here seem to be from people who's properties they manage - in other words, those who would benefit from their crooked practice of price gouging*** check it for yourself!