We stayed at The Loren Hotel for a night and had a wonderful overall experience. The rooms are spacious, beautifully decorated, and feel very luxurious--perfect for a relaxing stay. We also dined at Nido, the hotel's restaurant, for both dinner and breakfast, and it was definitely a highlight. Located on the topmost floor, Nido offers stunning views of the river and downtown Austin. With both indoor and outdoor seating, the ambiance is elegant and ideal for a special evening. During our visit, we saw a couple of groups celebrating birthdays and wedding anniversaries, which shows how perfect this place is for special occasions. The pricing is on the higher side, but it matches the upscale experience and beautiful setting. For dinner, we ordered the Burrata as an appetizer and the Autumn Garden for the main course, along with an American IPA and a Jack Frost cocktail. Everything was delicious, but the Burrata truly stood out as my favorite. Breakfast was equally enjoyable--we had custom-made omelettes with veggies and avocado toast, both fresh and flavorful. Overall, The Loren Hotel, along with Nido, offers a great blend of comfort, excellent food, and a beautiful atmosphere. A perfect choice if you're looking to celebrate something special or simply treat yourself to a high-end experience. read more

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We looked forward for months to our event at the Loren Hotel. What's better than a family wedding when you haven't seen your family in a few years? We stayed for two nights. The Friday night gathering was amazing. It was a perfect setting on the eight floor to talk, mingle, and meet new people. The evening was warm enough to go outside on the balcony/deck and have conversations and enjoy a breeze. The room itself is large with a water station and a bar. A few short tables were set up for sitting and a few tall ones for standing. They had a nice selection of drinks from beer and wine to mixed drinks. The food included lobster rolls, sliders (chicken and beef), a tray of different veggies and dips, little balls of cheese and something, and aroncini? My favorite was canapés of Mellon and prosciutto. The saltiness of the prosciutto added to the flavor of the melon. This event was 5***** I blame the architect for the room setup. Why would you put bedrooms on the side of a hotel next to traffic. The noise, honking and sirens. It finally quieted down around 11:30. Saturday was also an issue. They do provide ear plugs and sound machines, neither works for me. I was also surprised there was no lotion in the room. There was no microwave. Everything else in the room was top notch. Robes, slippers, a safe, a bar, and fridge. Overall, the noise is what created the 3*** rating. That was very disappointing. read more

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I am in LOVE with this hotel. I'm in Austin for business and this will be my new go-to spot. It was so reasonably priced for what I am receiving that I'm just shook. First. It' just as beautiful inside as it is outside. It's fresh, modern, earthy and just plain cool. The rooms are massive and it feels so nice to spread out and be able to work at a huge desk. The lobby check-in was easy and the front desk staff was so friendly and helpful. I tried their 8th floor restaurant for dinner and was floored- it is a MUST if you stay here (but that will be a separate review.) I would also like to recognize front desk attendant Thomas for his amazing Customer Service! He was so proactive in ordering our food and beverage when he knew that we didn't have time or we were late and the restaurant was not available. Thank you Thomas! read more

Loren Hotels - Third floor hallway - Hotels Near Me - Austin, Texas

The view from the rooftop patio is what really makes this place so special. The food is very good too. The dinner scene is a bit much but very entertaining everyone taking selfies. The upper rooms facing away from the streets are best if you need quiet to sleep. The rooms are beautifully decorated and a pleasure very well thought out except for the street noise is overwhelming. Again, avoid the lower street facing rooms. The key fobs should be added to a wrist band since like most hotels you need a key fob to get anywhere. The pool is very nice and I would have liked to stay longer. The service was excellent. And I loved that the valet charged my electric car thank you! read more

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I don't get some of these reviews. More on that later. I spent the weekend here just before Christmas for the UT college football playoff game. Our stay was fantastic. The decor is contemporary sustainable. Did I just come up with a new category? Common areas are lush with greenery. Being the holidays, there were lots of Christmas trees, lights, ribbons, etc. Beautiful, inviting and charming. Staff from Valet, Front Desk, Room Service and Door/Bellhops were friendly and knowledgeable. Special shout out to Douglas who helped us bring our bags to the room. The room itself was a great size and had a great view (room 607). There are separate shower and tub and double sinks. The location is south of the river (lake) and near 1st Street and S Congress. Our view was just left of Austin's downtown and still in view. The hotel has a cafe that many walkers, cyclists, and other healthy Austinites drop into. It's dog friendly. So is the hotel. There is also a top floor restaurant, Nido, with indoor and patio dining options. Great at night with friends or a date. Now the complaints/bad reviews. Many are focused on noise related to construction over a year ago. It's sad that writers can't give some grace. While an inconvenience for your trip, is it really any indication of the establishment? It's like rating a restaurant poorly for a third-party valet issue. Rate the valet poorly instead. The hotel is great. I'll be back. read more

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I love The Loren hotel at Lady Bird Lake. This luxury hotel has a prime location right off Lamar and Lady Bird Lake. The hotel has stunning views of the downtown skyline and Lady Bird Lake. The decor is very modern with tons of plants. It is within walking distance of downtown Austin. They have Nido restaurant with a roof top oasis with beautiful views of downtown Austin. The sophisticated menu offers a wide selection of food options. There is also a coffee shop located on the first floor as well. The reason I like this hotel so much is they offer many community events. They have The Listening Room at the Loren music series where they have artists that play live music. They also have other events like the Rose tasting in the lobby or art shows. read more

Excellent stay, very friendly and helpful staff. Super clean and modern. Enjoyed my stay. Will be back again!

If you were to ask me what was negative about my stay at The Loren, I couldn't find anything. Not one single thing. From the day I arrived to 5 days later when I checked out, it was absolute perfection. I was visiting Austin for the first time at one of the lowest points in my life. I booked a plane ticket and a hotel room with zero clue what I was going to do on this solo trip. I got there on a Sunday morning and was immediately greeted at the front door, which was kindly held open for me by the doorman. When I got to the front desk, I was greeted with a smile by Umut. I let him know that my only request was to have a nice view and I told him I would go somewhere to wait until the room was ready since I was there so early. When I expressed to him that I had no clue where I was or what I should do, he pulled out a map and started circling places I should visit. He told me how to get to S Congress Ave where I could go have brunch while I waited for the room. As soon as I got back near the hotel, I received a call that the room was ready. Perfect timing! After walking in the 90 degree heat, I was offered water. When I got to the room, I was absolutely blown away by the view. It was like a dream. I couldn't ask for anything better. The room itself was chic and spotless. I treated myself to a suite because I hadn't traveled somewhere new in years. I'm so happy that I did because I was on the 7th floor and that room was a complete sanctuary... exactly what I needed at the time. The four nights that followed were pure bliss. The bed was super soft and I slept better than I have in quite some time. It was extremely quiet, which I loved. I even took a bath every night. I wasn't a "bath person" before I got there, but I think I've changed my mind. (Pro tip: walk to Whole Foods on 5th/N Lamar and pick up some bath salts or a bath bomb.) Every morning I would go downstairs with boundless energy (I wake up very early and I have more energy than a toddler upon waking) and Umut would be there at the desk with a cheery "good morning!" He didn't seem bothered by my high energy and he'd ask me if I needed any ideas of things to do, and every day he'd give me excellent recommendations. From where I should walk to how far I should go to where I can get the best food, he definitely knows his stuff. When I'd come back at the end of the day, my room was always freshened up and clean. Anytime I would see a staff member in the hallway, they were super friendly and asked me how I was doing. At night, the turndown service was simply awesome. The nighttime lighting in the room had such a cozy vibe. The day I had to leave was quite sad. I was practically in tears, but Caitlyn was so sweet at the desk as I checked out. Of all the hotel experiences I've had in my life, this is by far the best. Nothing else compares. I started off my trip full of fear being alone in a new city. By the time I left, the kindness of all the people I met melted my once cold heart. Everyone at The Loren played a huge part in this. It was a week that I'll never ever forget. I'm so glad I stayed here rather than downtown because the view was the number one priority for me. The restaurant and the cafe were both incredible with the same friendly standard of service found throughout the hotel. Unfortunately, I didn't even check out the pool or fitness center because I was on the go the entire time, but now I have a reason to go back. If you're visiting Austin, do yourself a favor and book a room at The Loren. You won't regret it! read more

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Wifey and I discovered The Loren at Lady Bird Lake during our most recent stay in Austin. This is a boutique hotel in a quieter part of town, but still near everything. There is (as is typical for Austin) very limited street parking. So, don't be a cheapskate and just use the valet. The attendants are very friendly and retrieve your car ASAP from their private garage. The lobby is small but ample. The front desk staff are knowledgeable and super helpful. Our room was spacious, clean, and very modern. The "desk" is a bit funky, but usable. We had a view of the quiet street below. The bathroom is large and very nice. Downstairs is a coffee/snack shop with a focused selection of wines and other type of booze and snacks. Our cappuccino and latte were outstanding. This is our new go-to hotel for future trips to Austin. HIGHLY RECOMMENDED. read more

Just stayed at the Loren for the 4th of July holiday and we had a great stay! The staff was incredibly hospitable and willing to make our stay as enjoyable as possible at every turn. Particularly, Chris was just the absolute best! From the time we arrived to the time we left, we gained so much positive assistance in making our stay all it could be, including restaurant recommendations, setting us up with in-room service, and greeting us with a smile all day long. We will be definitely returning on our next stay in Austin! read more

Loren Hotels - Upstairs restaurant and bar - Hotels Near Me - Austin, Texas

Prepaid and wouldn't let me check in without a physical card. I use Apple Pay. Here for one night and left homeless for the night for an antiquated policy. read more

My company recently hosted a luncheon meeting here and it was an excellent experience with exceptional food and service with a convenient location in Downtown Austin and the quick and efficient valet parking was appreciated and really is essential unless your Uber there. The biggest takeaway I had outside of everything being perfect was the location and view and why I haven't yet taken my wife here for dinner and a night out. There are many nice places in Austin, but The Loren at Ladybird Lake stands out as being five stars in every category. read more

Gave The Loren a chance and... Thank God we booked the second half of our stay in Austin at The Thompson. IMO, you have many better options at this price point. Sounded great 'on paper' but failed to deliver when expectations weren't even that high. I hope my poor experience was anecdotal, but upon reading other poor reviews, I would guess this is currently the median experience. Was offered 'party favors' by the hotel staff (could potentially be seen as an upside and/or value added? ) and their supposedly top-tier restaurant insisted I leave the first $0.00 tip of my life. SMFH. *Additions and interesting photos coming soon. read more

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We really really enjoyed our stay at The Loren. We came to Austin during the busiest weekend of the year but regardless the staff were very sweet and attentive. We loved the restaurant, there was a beautiful view and great drinks. We were a little worried about how far we were going to be from all the bars but we had no problem getting a quick uber every night. I can confidently say that I will book here again when we visit in the future. read more

Excellent staycation. We're Austinites who wanted to have a wonderful anniversary experience and chose this wonderful hotel to be out of the main drag but still have a central location to the trail and great views. We had a wonderful time. The hotel personell and restaurant ensured we had a great anniversary and was very attentive and accommodating. My husband put in a few special requests at the restaurant before we arrived and we felt welcomed and cared for. Kudos and thank you! The rooms we stayed in was large, with a beautiful bright modern bathroom and a large 2 person tub, modern interior design and was sparkly clean. Bed was great with nice hotel quality sheets. This hotel offers some of the best downtown views of Austin, especially the lake view rooms and the restaurant. We loved the en suite balcony where we enjoyed a wonderful sunset over ladybird lake. The restaurant offers some healthy delicious options for us health nuts, great fresh juices at brunch and excellent croissants (from a European - means a lot). We'll be back and happy to recommend this hotel to friends visiting or just looking for a getaway. read more

Loren Hotels - Hotels Near Me - Austin, Texas

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Meant to add a review a while ago, but just remembered, because the stay bothered me so much! We live locally, just outside Austin. We had just moved here and had no plans for Christmas. Just my wife and I. So we decided to go stay downtown on Christmas night 2023. We checked in and were placed on the 2nd floor. overlooking a dumpster and an bit AC. I hate complaining, but we did. So I told them we weren't happy with our room, so they moved us to the opposite side of the building. Looking at new construction across the street. My complaint here is that we were told the hotel was at about 1/4 capacity. However THOSE were the best rooms they could give us? On Christmas? Come on. for the price we paid for our room, we should have gotten far better than that. ZERO reason they couldn't have put us in a much better room. THAT isn't good customer service. read more

Booked a stay for me and my wife three months ago. Arrived in town and they just informed me they booked us in another hotel because they are now booked out. read more

Booked with AmEx FHR. Dined at Nido. What a lovely experience. Turndown service. Chocolates on bed pillows. Bottle of red complimentary. Amazing customer service and pool facility. read more

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We just stayed 5 nights at this hotel. The views that are promised are inaccurate and confusing. We called the front desk while booking to be sure that the "City" rooms have a view of the city across the water to the north. They assured that it did, even saying that we would be placed above the 4th floor so that trees did not obstruct our view. When we arrived, our room faced the west toward the park with no city in sight. To get the city view we had to pay $320 extra. If you were to book a room right now the difference between all views is only $30/night so I'm not sure why they charged us $64/night. The staff said they were sorry and promised a nice compensation, which ended up being a bottle of water brought to the room with 2 wine glasses. The hotel location is not very good. Riverside Dr and Lamar Blvd are very loud streets at night, which can be heard in the rooms. On our last night there were two loud explosions at 2am which woke everyone up. Lamar Blvd is too dark at night to safely walk. There is construction right across the street so there are concrete trucks and other delivery trucks during the day. Lee Barton Dr has no sidewalks and has an odd golf course next door, which seemed weird. There are limited decent restaurants within walking distance, especially to the south. We heard several fights happening outside along the water which seemed to be between homeless people and pedestrians. The hotel touts premium bedding but the pillows are terrible. They flatten out to about 2" tall and you will have to stack them up to stay comfortable. Request extra pillows early in your stay. The hotel touts designer toiletries but it's hard to get them. When we arrived there was shampoo, body wash, hand cream etc, nearly empty in their containers. We ran out of cream on day 1 and they refused to replenish it over the next 4 days. The front desk even said this was wrong but there is a disconnect between the front desk and housekeeping. We also complained about our dirty glasses not being replaced by housekeeping several times. They certainly took our tip every day though. Also, our light was not working in the shower and it was dark. There is not much space in the mini fridge for your personal food items. The hotel does a few things well though - someone will almost always open the door when you enter the hotel. And they grow real plants on the wall in the reception area. The gym is decent. Unfortunately the pool on the roof is very small. If you are booking in warm weather you will have to fight for one of the 15 chairs along the pool. read more

Loren Hotels - Loren promised a "City" room but gave us this view of the park - Hotels Near Me - Austin, Texas

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It was a little odd finding my way in as a local, but I figured things out easily enough. Put the construction around the backside out of mind as it will disappear in time. Focus on the view and lication instead. I came for lunch at the restaurant up on the 8th? floor where the pool is at too. Very pretty, and the lounge around the bar was cool. The food was excellent--unique takes which really make the experience worthwhile. I began w a coffee something that was great, and had sparkling water at my table--the bartender always kepy my water glass full, and I was just lounging nearby--not even at the bar. I had some rediculous squash beignets that sounded odd--but apparently sell--and after tasting them I know why...they're crispy, moist, savory, sweet, and everything was just spot-on in that dish. The brussel sprout app was also unique--not the typical charred leaves w golden raisins but instead a wonderfully enveloped olive oil leafs and sprouts w some surprising cheese and nuts and other stuff that just nailed texture. For an entree, I had the lamb pasta dish--homemade pasta stood out, but more importantly the lamb didn't come off burnt or overcooked as has hapoenex to me elsewhere the ladt 3 times in a row--my faith is restored. This is a new place, so some things were almost comical to observe w a new staff post-covid...like being asked if we'd like small plates w the apps or needing to ask for silverware--but given F&B's issues with everyone bailing, alk restaurants are literalky training from scratch--I say cut 'em some slack. Yeah...my wife works for a wine importer so we are constantly in 4 and 5-star places and while a rare few have managed to maintain, forgive and forget. I was only here fir lunch, but the food was spectacular and better than the view which gets all the accolades. In time, I'd expect this place to be at the top--I'll be bringing my clients here fir lunch meetings without worry...it's an unknown gem at the moment. Thank you Abigail in sales for reaching out and suggesting a visit. 5 stars. read more

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Fantastic trendy hotel, but do NOT pay extra for a room with a balcony or a room facing the lake. We paid extra for a room with a balcony facing the lake. The traffic from two busy roads is so loud we would never want to sit on the balcony - say nothing of the fact that there is zero view of the lake because of the trees that block the entire view. Although the room is definitely not worth the price, the staff has been terrific! In particular, Jasmine is super friendly and helpful. She even helped with info about the neighborhood, exercise options, where to get a massage, and the free bikes the hotel offers. Raymond was also very patient with a major technological glitch with the hotel's reservation system that required him to be on the phone with me for over 15 minutes deleting reservations the system made in error. read more

Loren Hotels - Cannot see the lake and hear only traffic. - Hotels Near Me - Austin, Texas

Jason B. is a bot. He gives one star ratings as a hobby. If he just wanted to sleep, he should have stayed at a Motel 6. The Loren is a cut above the rest. The bar is divine, has a myriad of delicious cocktails, and an excellent wine selection. I feel like the bar manager is now my friend. The room is modern, but so comfortable at the same time. There is nothing to NOT like. And the temperature in our room was perfect. And those oysters... read more

They should work the bugs out BEFORE having guest not afterwards. Worst night in a hotel ever. Fire alarms didn't go off... but strobed flashes in the room ALL night, still going when we left. I looked in the pillow cases to see if there actually was a pillow in my there they were so flat. AC on 68, sweated all night. Blackout curtain only went 3/4 way down. New hotel but yet dirty. People were super friendly though. Nice decor and room was modern. But I'm not there for looks, I'm there for sleep and that didn't happen. Has potential.... I contemplated leaving at 3am while I was laying there still awake sweating. Management needs to rethink their approach or I won't be the last one star. read more

Hands down the worst customer service I've ever experienced in a hotel. The manager at the front desk, small skinny pony tail, was literally making me wait for about 15 min as she's having a conversation with her staff. Then I saw her yelling at a bellman who was clearly doing the best he could. She made me and everyone else in the room feel so awkward, I wanted to check out early just so I wouldn't see her again. Rooms are fine, but the front desk is the first and last thing you see at a hotel. I was going to recommend this place to all my friends because the view is so breathtaking, but that was unbearable. read more

LOVED this Hotel. Had such an amazing stay and the beds were so comfortable. The overall look, feel and experience at this hotel was everything. The pool was so great as well as Nido and the cafe. Will definitely be back here to stay!! read more

I just checked out of the Loren yesterday and my stay was excellent. The hotel is well-designed and well-appointed....small, yes, but it has a very cozy, very cool vibe. Every staff member I interacted with was exceptional - everybody's new and it seems like everyone is still learning but that's ok, I found it charming to interact with folks who were/ are still getting up to speed. As for Nido: I had dinner Monday evening - the lettuces, diver scallops, and the beef short rib and each was excellent. My only comment to the chef would be to serve the lettuces (lettii?) on a plate instead of a bowl (they're a bit difficult to cut up in the bowl). To top it off I had the pleasure of eating in the bar and the staff were and are really lovely people - the view is great but the folks behind the bar were even better. Looking forward to returning next time I'm in Austin! read more

Affordable real 5-star hotel. Hard to come by in the US. Very nicely furnished and upscale vibes. Friendly staff and delicious food (remember to take the other elevator). Views are breathtaking from the top overlooking Austin downtown. What a great city. read more

Horrendous customer service for what should be a luxury property. Left an expensive pillow in the room and legitimately cannot get staff to search the room or locate the pillow despite contacting them within 10 hours of leaving. Now they won't even pick up the phone when i call, and i can't get staff to call me back to save my life. I understand it's our fault for leaving the pillow but geez, what an awful experience, not at all worth the money. Stay elsewhere read more

Stayed at the Loren this week. From the outside and the pictures, it's simply gorgeous. However there are so many issues with how it fundamentally functions as a hotel it made me wonder if a group from outside of hospitality opened it. There was a fire alert that flashed in my room all night long, and a fire alarm went off building wide at 615am and woke everyone up. The shower doesn't have a light in it. The window coverings would not allow me to lower it all the way to the floor so I had constant light in the room. It is near the train station and the train noise woke me up many times overnight. The bedside doesn't have a place to charge your phone. The temperature controls in the room didn't seem to work and there was no way to add a fan for white noise or cooling. The desk area had no charging docs for laptops. One of the elevators wasn't working while I was there. And lastly, there was no way to use the stairwells due to there being no handles on the interior of the doors on each floor (I learned this after trying to use the stairs instead of the broken elevator). Overall a terrible hotel experience. read more

New favorite hotel in Austin. By far the best hospitality and staff in Texas. Gorgeous rooms, amazing beds, incredible bar and views. The entire experience was enchanting and elegant. read more

Views are gorgeous and the food is delicious. The service model is still evolving but the entire team was beyond friendly. I would highly recommend this as one of Austin's premier spots for chic, upscale dining and scenery. read more

Management asked my party to leave the hotel bar at 9 pm because we were being "loud" after running several erroneous and fraudulent charges on several of our cards. We were a group of 8 adults sitting at a booth talking and laughing in a loud hotel bar. Discriminatory management at its best. Sad and mediocre staff training is extremely evident across many aspects of this hotel management. read more

Views from this new chic hotel are incredible and can't be beat In the city of Austin. The hotel restaurant Nido has an eclectic menu with delicious food. Highly recommend the small bites and apps - beignets, tuna, scallops, octopus. Their fries are addictive and main dishes are tasty (Redfish, short ribs, chicken). read more

We ate at Nido last night. It has the most amazing view in Austin. The food and service are excellent