I went in today for a routine cleaning. During the appointment, the hygienist (Stephanie) was…read morehumming loudly in my face while cleaning my teeth. I politely asked if she would be humming throughout the procedure and requested that she stop because she was humming in my face. Stephanie blatantly said "no", she is not going to stop. Then she abruptly discontinued the cleaning and canceled my appointment. I spoke with the office manager afterward to share my concern, but her response was simply that Stephanie is a "very happy-go-lucky person," which felt dismissive and unprofessional. I am now waiting to see whether I will be billed for a service that was not completed--especially since the appointment was canceled by the hygienist, not me. Overall, this experience lacked professionalism and basic bedside manner. I would not recommend this dental office.

Where do I begin? They checked my insurance first to see if it would cover the work that I needed…read moredone and it did. They then started the work and scheduled me for two weeks to finish the work. After the two weeks, they texted me and canceled my appointment, stating that my insurance hadn't paid them yet. Then when I called them about the situation, they got smart and hung up. Now I sitting with a temporary cap with no solution at hand.

Dr Fay is a great dentist who is very caring and gentle when working on your teeth. The staff and…read morehygienists are also wonderful. I highly recommend them.

Dr. Fay has to be the best dentist I have ever had. I have had fillings and a cap put in. He has a…read morecalm demeanor that makes the patient feel at ease. He is gentle but gets the job done. Wish I found him a long time ago as I have always been afraid to go to the dentist. Great and friendly staff and a very clean office environment. Definitely recommend.

All the people at this office go above and beyond in giving care and service. Dr.Tetzner is a…read moreperfectionist and doesn't stop until the job is done properly. He is also super compassionate, as are his entire staff. I recommend them highly.

I went here because my tooth cracked all the way down to the gum and the filling came out. The…read morestaff and doctors were very friendly and accommodating. The dentist explains everything in detail and gave me two choices. One of them. I would just be wasting my money because the same thing would happen all over again. He advised me to get an implant which I agreed to I have not had the worked done yet, but I can say the doctor seemed very knowledgeable and understandable to my needs. I would recommend this place based upon the friendliness of the doctor and the staff

Ok!!!! So let me start off by saying, I am so thankful I was able to find this dentist office, I…read morehave never in all my days experienced a dentist like Dr.cooper, Dr. Cooper stands out for his exceptional patience and communicative approach, especially for patients with anxiety about needles. because of Dr.cooper patience he was able to talk me through it, not only that but provide a numbing gel that worked so well, I didn't even feel a pinch, then he eased the medicine in so that I felt absolutely nothing..I wish someone would have located him when I was a child, he is so patient and kind, I mean he has got to be a real live angel sent down here to make sure we don't lose hope in humanity because Dr.cooper is a rare breed, honestly, they don't make humans like Dr cooper no more, so protect him at all cost!!!! He even manage to find other like minded humans like him with most of the office staff.. If you're seeking a compassionate and skilled dentist, I highly recommend Care First Dental Team. The entire staff fosters a supportive and patient-centered environment.

I used to love going to this dentist. USED TO. My daughter…read moreand I were patients from 2012 till about 2014. An unfortunate issue left me with a very awful experience no parent should have to deal with. Long story short, my daughter needed a procedure and because I didn't want to put my daughter under anesthesia this brought on unexpected challenges. For starters, my child (at the time) was 5 years old. When the dentist, yes the dentist, told me I needed to leave the room so she can proceed I absolutely did not budge. If she thought I was going to leave my daughter alone in a room with people I didn't know, she was out of her mind. I was not leaving my child alone for one second. Come to find out, all they needed to do was inject my daughter with a numbing shot and her tooth issue could've been fixed. Instead they gave me a hard time because again, I didn't feel comfortable putting my child under anesthesia.... The final nail in the coffin was when I asked for both my daughter and My medical records. I was told that I couldn't get them until my daughters bill was paid....hello HIPAA Violation. I haven't been back since & have been a happy patient elsewhere.

They stated the don't take secondary insurance but would sign the papers so we can send it. So the…read morebill came and primary insurance was used and we paid the balance out of pocket. The signed the secondary so we can file and get it out of pocket back. Well they got the secondary also and kept that. I have now called three times visited twice and have emails stating the office manager will get back to me and send me a check. It has been three months and still nothing. My wife called today and they told her they would email the office managers contact information and still nothing. Lilly in the office has been given us the run around.

Dr. Rose office is worst place you can go to get your teeth worked on. The billing staff is rude…read moreand disrespectful which starts from the top they will over bill your insurance and when you have proof they still lie and cheat you out your money and yes Dr. Rose does nothing about it she's a big part of the problem this is what happens when you have staff that will run your business in the ground. Its hard to support some black owned businesses because they treat their own kibe like crap

I was judged harshly on the way that I look and my child who was having a panic attack in the chair…read morewas told to stop crying and as I calmed him I was told not to ! I said excuse me this is my child I will calm his anxiety how I need to.. she told me that I was making excuses for him! Are you kidding me! I know what it was you dont like how i look. I was threatened with police while my child screamed and cried cause he didnt understand what was going on. Religious music and jesus pictures everywhere btw.

This guy is the truth . I called him because I thought this was a gimmick but it was not he fixed…read moremy retainer for a very reasonable Price & I got my retainer back really fast . He is so professional I highly recommend Him . Thanks T Sloan

Fast turnaround, great communication, fantastic quality, they will go above and beyond take care of…read moreyou!!

Dr. Jester is an excellent dentist. I've been going to him for 17 years, and his work is always…read moreoutstanding...everything from routine care to more complex procedures - I've had it all!