I wish I could give less than one star, I would. I don't think any respectable adult would go here let alone an anxious child. I had my cousin take her son in for a cleaning after having a traumatic experience at another dentist which scared her child off from the dentists in general. Her child is 6 years old. My cousin has an alternative look, wears dark eye makeup and has some piercings. If you look past the cover she is a well spoken member of society. A hard worker, a homeowner and a peaceful parent of two children. Even so, you would think a person running a business, especially in the health field, that a professional would think past their personal biases when treating their patients. Now my cousin's son was very anxious due to his past experience and was biting his lip as a nervous habit. Dr. Karen Rose did nothing to address the blood coming from his lip and seemed to be a little rough as he was uncomfortable. My cousin was trying to comfort him the best she could through tears and fear only for Dr. Rose to chastise her and tell her she was making excuses for her son's behavior and that he wasn't anxious. She also told a 6 year old boy who was frightened not to cry 'in her chair'. My cousin decided to speak up for herself and was asked to leave the office. When she asked for a referral to another provider that takes her insurance she was threatened with the police, but not before calling Dr. Rose called her the devil, and tried to find any reason to get my cousin and her son out without a referral. My cousin would have waited but her son was already upset so she just took her referral the receptionist kindly gave her, seemingly flustered and embarrassed by Dr. Rose's behavior, and left. Later on, Dr. Rose called to offer a supbar, in my opinion, insincere apology, saying she felt bad because my cousin's son indeed needed work and she wanted to get it done. No accountability or responsibility taken for the situation that had occurred due to her bias and the harassment and discrimination that took place as a result. It seems that this establishment is religious (religious music screaming over loudspeakers) and has a bias toward people that don't fit their mold of what fits in their mond as 'normal' and 'acceptable'. I also think that since their payment comes directly from the insurance providers, that perhaps Dr. Rose has a bias against medicaid patients, as my cousin's son was. I am appalled that Dr. Rose even thought any parent would want her near their child after she took out her aggravation on him. Luckily, my cousin found a different provider (West Dover Dental) who could squeeze her son in sooner and seems much more understanding of his issues. Access Dental and Dr. Karen Rose should not be able to treat children and their parents this way. Dr. Rose and Access Dental needs more diversity training and needs to keep her religion and opinions out of their business model. With an attitude like this it's a wonder anyone comes back. read more