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    Thomas J Stern, DMD

    4.9 (9 reviews)
    Open 9:00 am - 5:00 pm

    Services - Thomas J Stern, DMD

    Orthodontics

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    13 years ago

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    5 years ago

    Amazing service! Took my dental insurance, very thorough. Small office with no elevator which I loved during covid!

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    IDentical All About Your Smile - Dr.Rafael Yanez - dentist philadelphia

    IDentical All About Your Smile

    3.5(39 reviews)
    0.7 mi

    As a new patient in the area, I found this place through my insurance provider network. I call and…read moreget asked all the questions (e.g. member number for billing) give my information, get to my appointment, seems like we're good to go. After one service only, I now have to file my own claim, but at the in network rate. Then I get charged for a service that didn't happen. They claim they can try to fix it if I call back. No answer after I call back several times. Do not recommend. Front desk acts like they're helpful but it's a scam. If I could give it a zero, I would.

    Would not recommend. This practice took over my old dentist…read moreoffice and did not notify me that ownership had changed. I showed up and was told my insurance wasn't accepted and spent who knows how long on the phone w my insurance company explaining that nobody told me the office had changed. This was after they rescheduled me three times, one being just hours before! The second appointment I waited in the chair for 55 minutes (yes I counted) waiting to see a doctor, who then told me that I should have my crown replaced simply because it was done the "old school" way and he could make it look much better (side note: it's perfectly intact, which was my only question). Third visit I waited another 30 minutes despite the fact that I was the only patient in the office. I then had the most painful cleaning I've ever experienced while the dentist explained to me how to floss as though I'm a small child who's never done it before. Three strikes and I'm honestly happy that I'll never have to willingly go here again!

    Photos
    IDentical All About Your Smile - "All in 4" zirconia denture done at our office in Center City Philadelphia #allin4 #dentistphiladelphia #identical #allaboutyoursmile

    "All in 4" zirconia denture done at our office in Center City Philadelphia #allin4 #dentistphiladelphia #identical #allaboutyoursmile

    IDentical All About Your Smile - Our office is located in Philadelphia, PA between Old City and Society Hill on the corner of 2nd and Walnut Street.

    Our office is located in Philadelphia, PA between Old City and Society Hill on the corner of 2nd and Walnut Street.

    IDentical All About Your Smile - I-CAT 3D Dental Imaging System at i.dentical - all about your smile.

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    I-CAT 3D Dental Imaging System at i.dentical - all about your smile.

    Rittenhouse Dentists - Our outstanding hygienist Dana will keep your pearly whites shining!

    Rittenhouse Dentists

    4.0(147 reviews)
    1.5 miRittenhouse Square

    Extremely professional and modern office! The most up to date treatments and screenings. Great…read moreexperience! Highly recommend!

    I don't give 1 star lightly, as you'll know if you look at my review history. But I feel compelled…read moreto WARN PEOPLE AWAY. Someone else noted they have been sold to PE, and it is clear they are now pushing unnecessary procedures (more on that at the end) and treating their clients badly. Their 5 star reviews are from years ago, and I would have given them a similar review when I started with them. I began with this practice 3 years ago, and felt confident in Dr Balin. A combination of personal matters and lack of insurance kept me away for ~18 months. When I went back in July, things had clearly changed. I was asked to fill out new patient information, which I found odd, but I'd been away for a while so, ok. Then, despite having done so in the past, they wouldn't file an insurance claim for me, and said I had to do it myself. It requires codes and whatnot that I didn't have. They said they would provide those, and yet I was emailed a copy of my charge receipt, and had to follow up 2x to get the detailed information. I was kept waiting for over 30 mins when I finally approached the reception desk and asked what was happening. Previously someone would have come over to tell me what was going on. I was barely acknowledged (no eye contact whatsoever), and told my hygienist was running behind. Ok, so you have a job you don't like and you're surly, I can understand that. When I finally do get to the treatment room, there is no acknowledgement that I had been kept waiting 45 mins. (there is a reason I'm detailing the wait -- it's not just the poor client relations) I am there for a routine cleaning. I have had very good teeth all my life, and I take good care of them. So she does some xrays, makes comments to herself but not me, then tells me I need scaling and planing, not just a routine cleaning, and they will start it today. I said, I know what that is and I'm surprised I need it, I don't know if my insurance will cover it, and so I don't want to start it today. She calls in Dr Balin, who says yes, it should be done; your teeth are in good condition but there is bacteria up in the gums. She leaves, then the hygienist says ok, we'll get you prepped. And I'm like hold on, I just came in for a cleaning, I'm not prepared to start on anything today, and can you just do the cleaning? She starts getting all emotional, 'it will be my license if we don't treat you properly,' and basically refuses to do the cleaning, raising the chair to get me to leave. And I don't get out of the chair. I tell her again, I came for a cleaning, I was scheduled for a cleaning, and I'd like a cleaning. Then she tells me she is running behind and doesn't have time to do the cleaning. WHAT??? You kept me waiting 45 mins, you (and Dr Balin I assume) have time to get a scaling and planing underway, and now you can't do a routine cleaning? I remain calm and remind her she kept me waiting 45 mins. She then goes back to talk to Dr Balin. I hear whispers, but not what was said. She comes back, total change of personality, all sweetness and light, and does the cleaning. No one follows up with me about scheduling the scaling and planing, nor do they try to schedule another routine exam and cleaning. It was all very strange. I'm finally writing this review because I just got to another dentist (recommended by a friend) who told me there is no way I need a scaling and planing, nor am I having any signs of gingivitis or early periodontal disease. I sent my xrays in advance (thankfully I got them from Rittenhouse Dentists with only 2 phone calls) He noted that my teeth and bone are in excellent condition, gums are healthy and have some recession but that is to be expected 'at my level of maturity' (61yo). He said some practices work the system so they can bill insurance for a more costly procedure that isn't needed. He shook his head and noted that experiences like mine are why people hate dentists. Between his commenst and the other reviewer's discovery of the PE ownership, my experience now makes sense. Do yourself a favor and find a dentist who cares about clients and the dental profession overall, and not just money.

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    Rittenhouse Dentists - Enjoy a glass of refreshing fruit infused water at your next appointment!

    Enjoy a glass of refreshing fruit infused water at your next appointment!

    Rittenhouse Dentists - Sit back, relax and enjoy refreshments in our comfortable waiting room.

    Sit back, relax and enjoy refreshments in our comfortable waiting room.

    Rittenhouse Dentists - Our experienced and talented team prioritizes your comfort while delivering outstanding care.

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    Our experienced and talented team prioritizes your comfort while delivering outstanding care.

    Jeff Cabot, DMD - Queen Village Family Dentistry

    Jeff Cabot, DMD - Queen Village Family Dentistry

    4.4(19 reviews)
    0.4 miSociety Hill

    I have been seeing Dr Cabot for nearly 20 years now and last week he fixed a chipped tooth and I…read morewas amazed. All I could think in the chair was, "what if the color doesn't match? Would l be better off with the chip?" When he was done and gave me the mirror, I literally exclaimed, "It looks AMAZING! It's perfect!" You literally can not see which tooth it is. I am so happy I got that fixed! Also, I think it was New Year's Day in 2017, I had a terrible infection that made half my face swell up. I don't remember the details exactly but I do remember him being available by phone and making sure I got the meds I needed and taken care of quickly. Thanks, Dr C!

    I have ALWAYS hated and feared the dentist. Even though I'd never had a cavity in my 29 years,…read moreuntil this year, I was always terrified of the dentist from bad early childhood memories. I'm serious when I say that if I had one more bad dentist experience I probably would've sworn off dentistry all together. Dr. Cabot filled my first two cavities ever and made the experience so easy to deal with. He is an incredibly nice guy and really cares about his patients, as evidenced by his commitment to remove the fear, pain and general apprehension of visiting the dentist. I was terrified that getting my cavity filled was going to be incredibly painful, and I know it can be. But Dr. Cabot made sure that if at any time I was in pain that we would stop and find a way around it. I cannot recommend him highly enough. He is truly the best dentist.

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    Jeff Cabot, DMD - Queen Village Family Dentistry - Seriously...great dentist practice!

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    Seriously...great dentist practice!

    Advanced Dentistry of Center City - Beautiful & Clean Office

    Advanced Dentistry of Center City

    3.2(90 reviews)
    1.5 miPenn Center, Rittenhouse Square

    DO NOT GO HERE. Dr. Batra is incredibly unprofessional and sadistic. I will be bringing a complaint…read moreagainst her for malpractice and negligence. She and her husband Ash, the "office manager", are scammers and will take advantage of you. Please learn from my mistake and go see a real doctor- undoing the damage she did to my teeth through a shoddily done procedure and absolutely negligent refusal for follow up care is going to be a long and arduous process. Do not give them any money- they will charge you upfront and not even do an examination.

    Unacceptable Behavior from Dr. Batra…read more I don't leave reviews lightly, but this was one of the most distressing dental experiences I've ever had. After receiving topical anesthetic, I was left waiting alone in the dentist chair for over an hour and fifteen minutes --even though the office wasn't busy. When Dr. Batra finally started, I told her the injection was causing severe pain and that the numbing wasn't working. She accused me of being hysterical and gaslit me about my reaction. Things escalated when she began talking over me, showed no empathy, and then suggested I had a mental health issue. She sent the nurse out of the room and started interrogating me about medications in an aggressive, inappropriate manner. At that point, I demanded my money back and decided to leave the office without receiving treatment, as I no longer felt safe or respected. Dr. Batra was cold, unprofessional, and shockingly hostile. I left feeling shaken and disrespected. If you decided to go to this dentist office, Do not trust Dr. Batra with your care.

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    Advanced Dentistry of Center City
    Advanced Dentistry of Center City - Dental Office

    Dental Office

    Advanced Dentistry of Center City - Main Building

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    Main Building

    Thomas J Stern, DMD - cosmeticdentists - Updated May 2026

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