It's been a few months since we switched over to a new insurance plan, but it only occurred to me last week that my husband and I are due for our dentist visits. So, I called Team Dental to schedule appointments for my husband and me. I did not think there would be any available openings and was expecting to wait 1-2 months before seeing our new dentist. To my surprise, the office manager, Lauren was able to squeeze us in for a weekday evening slot. All my life, I've had to wait 20 minutes or longer in the waiting room before the dentist/dental assistant sees me. But NOT at Team Dental. The dentist/dental assistant/dental hygienist was ready to see me pretty much as soon as I arrived. All the staff at Team Dental are very friendly and professional. My first dentist visit was with Dr. Muhammad. Not only was he super thorough with my examination but he had THE BEST bedside manner of any dentist I've ever seen. After my examination, he explained to me the condition of my teeth and explained why I needed a deep cleaning. I started to freak out about how bad my teeth were, but he was very reassuring and took time to show me photos of worst-case scenario gum disease and that I was nowhere near that. All I had to do was get the deep cleaning and floss a lot more. Cynthia, the dental hygienist who did the deep cleaning for me was amazing too. I was nervous before the deep cleaning because I've never had one done before, but she properly numbed me so that I did not feel any pain. Then she deep cleaned the **** out of my teeth. Never have my teeth felt so good and so clean!!! Seeing the dentalcare I'm getting at Team Dental made me realize what good dentalcare is like. My previous dentists did the bare minimum and were never this thorough. Up to yesterday, I thought my teeth were fine, but they really weren't! Also, Team Dental understands the urgency of the health of your teeth. If you are experiencing pain and the longer care is delayed, the worse your condition will get. They will try to get you in as soon as possible, no matter how busy they are. It is really a great feeling to know the health of your teeth is in good hands with Team Dental. read more

For all the good things I can say about Team Dental, we often come here to vent. They are good at what they do and I recommend the dentistry and doctor. I took umbrage with the business side of the practice for a consultation I had there for an obvious cavity that I wanted to be looked at. Their website said they do consultations so I called and went in. I sat down and the hygienist started to prep for a cleaning. I said no, I was there for a consultation only. They did one xray of the affected tooth, the dentist probed it and my mouth a bit, spending about seven minutes with me. The charge was $150. During the initial call for the appointment, the follow up call, and a call the morning of when they asked if I could come in earlier, there was never any mention of a consultation charge. I would have been far better off just getting a full cleaning and xrays for $250 or whatever it is and the 'consultation' would have been included. Of course, it's their right to charge whatever they want for whatever they do, but they should disclose on the website, or tell you on the phone "we may charge $150 for a brief consultation" for existing patients. read more

Dr. Jaffari is skillful, meticulous, and extremely professional. I couldn't be happier with my experience and the result. It has been about 10 years that I wanted to get this procedure done, and I had postponed it for so long because I was afraid to ruin my very problematic teeth, and worried about the entire process. This could not have gone smoother and more pleasantly than it did, especially considering the extent of this procedure. Throughout the process, Dr. Jaffari was transparent about everything, he demonstrated true skill, pedantry and kindness. The result is just beautiful, so much better than anything I could hope for. Cannot recommend more strongly. read more

I had a horrible experience with Team Dental. I had an appointment for teeth whitening on 2/18/20. A Team Dental representative called me the night before my appointment and said they had to cancel because Dr. Jaffari just notified her that he couldn't come in the next day. I thought this last minute cancellation was poor customer service, but I figured that situations arise, so I accepted rescheduling. My rescheduled appointment was at 10:00 am on 2/25/20. I arrived at 9:50 am on 2/25/20 only to find the office locked with no one inside. I waited outside in the pouring rain for a half hour to see if anyone would show. I called Team Dental several times and left voicemails as I waited. Since no one answered or returned my calls, I finally called Team Dental's alleged emergency number. A woman answered the emergency number and angrily told me that this was a residential number and that other people attempting to contact Team Dental had called her as well. I finally left, in shock of the whole situation. I uploaded the text messages to show my appointment confirmations as well as my call log from the day of my 2/25/20 appointment. I found Team Dental very unprofessional and do not recommend them. read more

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They seem to work extremely hard but are very understaffed so it's a bit of a guilt trip to use knowing the pressure the owners put on staff. Also very small, like elbow-to-elbow small, they should relocate back to their previous location. read more

So like many of us humans, I have a love/hate relationship with dentists. My long time dentist retired and I decided to go with Team Dental for my needs. What I appreciate most about the office is that they are 100% transparent with costs, what they do, how they do it, checking insurance before procedures, etc. My dentist was sweet on my teeth and gave me some good insight that I didn't even get from previous dentists. Dr. Selina is also awesome, she checked out my cavities and didn't hit me with "let's see how much we can rack up on these cavities." We got a plan popping and I'm cool with it. I'll definitely recommend team dental in the future and I'll be back to get my fillings/cavities taken care of without hesitation. read more

Great dentists and timely. Nice facility. Great location if you live in Northern Liberties. read more

Arrived at 9 AM with a broken filling, was out of there by 10 with everything fixed. Dr Selena was excellent, explained everything as we went along and did a wonderful job. I highly recommend! read more

I'm extremely impressed with Team Dental. After years of going to dentists that I was unhappy with I decided to schedule an appointment here. There was a sever month wait, bit it was well worth it. Dr Salena is the dentist I've been working with and she has been nothing but professional, attentive, and addressed every concern I had. Compared to other dentists they're also quite affordable, especially of you use their "in-house" plan. I highly recommend Team Dental. read more

Unprofessional and they have no real concept of service. Will not return a phone call if you need help or have an issue. If they do answer they will say they will get back to you by the end of the day or someone else will call you back they don't know the answer or have to ask the dentist. They won't work with insurance, that's on you to call if they expect to be paid for services they overcharge. Will call and text you out of the blue late at night to upsell you on services without permission. If you like coming here, you probably have money to burn and are wishy-washy about details to begin with. If you work harder for your money and expect when people say they're going to do something and then do it, find somewhere else. ALWAYS ASK FOR A BILL! The insurance submission, etc. doesn't matter as I learned the hard way there were many things to be questioned in terms of what they were billing me for, more than one error occurred. One girl was very good at her job as a hygenist, but unfortunately, the cons outweigh the pros here. read more

Team dental was amazing! I was a new patient and they got me in less than a week from when I called to make an appointment. Everyone in the office was so nice and it truly makes the experience much more enjoyable. I dreaded going to the dentist because of past experiences with other dentist but this was the best experience I've ever had with any kind of dentist appointment. They were on schedule and got me in right away when I got there. This will definitely be my go-to dentist! read more

First time back in a dental office in years and Dr. Selina Nguyen was so great with explaining what's going on with my teeth and made some great recommendations. She also did a great job with cleaning my teeth. I can't wait to see the progress of my teeth under her care! read more

UPDATE: My friend finally found the time to stop by this dental office to address the reoccurring billing issues. After calling his insurance, he found out that the office DID IN FACT already bill for the services provided (they had already had been paid from the insurance) AND the office was still charging him for the same services his insurance already paid for. When he walked in the receptionist looked at the invoice and said "this is fine" and said he would not have to pay. So the office isn't capable of just calling patients back??? Additionally, he asked about a service from a few months back that he paid for out-of-pocket.. His insurance told him to get a refund because this dental office double charged him for this too -- still waiting to hear back from this "amazing team" at TeamDental about this $60 refund on services they made him pay for. If you are dealing with this same issue, they have a person working at this office that is solely for billing issues -- call your insurance ASAP to make sure they have not been stealing your money!!! read more

I found this place on Groupon and decided to try it. I came away with mixed feelings. I don't think I will return as a regular patient. I had some issues from the start. They use an answering service to schedule appointments and they have no idea what is going on. When I called, the lady bumbled around and it took her awhile to schedule the appointment. Then, they told me appointment times weren't available but when I called back later they were. Then they scheduled me for the wrong day and time. This was all before I even got there! Once I made it in, the actual dental experience was good. The facility is clean and the staff is skilled and friendly. However, the doctor did a strongggg upsell for more services at the end. I mean, I get it, you're using Groupon for lead generation but maybe go a little bit softer on the multi-thousand dollar upsell. read more

Amazing service. Best cleaning I've ever had. Staff is friendly and professional. I'll def be back

I was extremely disappointed with this clinic. I came in initially due to their $400 family plan which Includes 4 cleanings and 4 x rays for 2 adults. My husband came in and they insisted that after we paid for the family plan, he needed an additional $1000 scaling procedure before they could clean his teeth. The clinic tried to convince me of the same until I asked please may I have just the cleaning for today. When I asked why do they need to do a scaling before a cleaning, the dental hygienist couldn't tell me. The dentist wanted to fit me for a mouth guard and a new retainer because he said my teeth have shifted. Bottom line: felt extremely unhappy with our visit and felt like the staff was trying to have us spend as much money as possible. Very disappointed. read more

I absolutely love TeamDental! I have had horrible experiences at the dentist in the past, and I can't even begin to explain how great my first visit was. Lea, the hygienist, put me totally at ease and had a great conversation with me the entire time about what she was doing. She did everything possible to make sure I was comfortable, and she left me much more educated than I had been when I entered! Dr. Jaffari was quick, yet thorough, and was more than willing to answer all of my questions and offer tips. Other pros include an affordable 6-month treatment plan, Invisalign/whitening, cookies when you leave, computer check-in, the fact that it's right next to my apartment (or anyone near the Piazza)..and a really cool tiny camera that takes pictures of your teeth. Seriously, go here! I know you've been putting it off. You won't regret it. read more

Had my Invisalign done here and use them for my dental care, staff is very friendly and great at their jobs. Highly recommend

My boyfriend went to Team Dental with an urgent problem. His crown had fallen off and he was in pain. Dr. Jaffari and the rest of Team Dental quickly accommodated him and reassured him that the problem would be taken care of. After his appointment was over, he told me how quick, easy, and painless it was! They even fixed a tiny cavity they had noticed, in addition to the crown. Everyone was friendly and professional. Team Dental is an exceptional place to have your teeth cared for at! read more

Always comes through for their patients! Had an emergency and team dental got me in right away, was very reasonably priced, and kind and careful when fixing my cap that fell off Brought me back to life. Thanks team dental read more

This is a great team of people who genuinely care about their work and about their patients. The check-ups are thorough, the hygienists are gentle, and Dr. Jaffari takes the time to explain any questions you may have. I can rest assured that only procedures that are necessary will be recommended. My son also loves interacting with the staff here. I highly recommend this practice! read more

My experience at Team Dental located in Northern Libertes, Philadelphia is amazing! The staff, management and dentist all go above and beyond to make me feel welcomed. Scheduling is super easy and flexible. The office is always cleaned, organized and easy parking! I work in management and i can appreciate how streamline things are at Team Dental. Everyone is always friendly and professional. I highly recommended Team Dental to anyone in Philadelphia or New Jersey. Thank you Team Dental and Muzzie, you're are the best! read more

I have never had a dentist experience like the one I had this week at Team Dental. As soon as you walk in the door you are treated like their most important patient. I really like the computer based sign-in and medical questionnaire for first time patients because it was super easy to use and way better than filling out 20 pages of paper questionnaires when you are a new patient at most doctor/dentist's offices. The office itself has a very cool vibe like you are just coming in to hang out. There are TVs at each chair (I think only 2 chairs) for your entertainment while getting a cleaning. Leah, the hygienist that I had, was great! She made it a point to explain everything she was doing during the initial new patient x-rays and photographs (really cool technology that I had never seen before) as well as during the cleaning/polishing. She was very meticulous and detailed during the cleaning and polishing as well - a sign she obviously takes pride in her work. Dr. Jafari was also great at explaining what he saw during the check-up. I learned more about dentistry and teeth in that one check-up than I had in all of my previous check-ups at other dentists. By the end of the visit, the entire staff felt like friends who you were hanging out with, they just also happened to be really proficient in dentistry. I was even asked if I wanted to go out after my appointment (last one of the day) for some wings! I couldn't recommend Team Dental enough. read more

I moved to Philly in 2010 and have had such a hard time finding a dentist that compared to my prior. I recently had my first appointment at Team Dental in Northern Liberties and was extremely impressed. The entire staff is kind, genuine, and goes out of their way to accommodate. Definitely recommend them! read more

Moved here from out of state and was dreading the fact of having to find a new dentist. Stumbled upon Team Dental and Dr. Jaffari and I'm so glad to have gone there. They really went above and beyond, from x-rays to a full assessment of my mouth, cleaning, and replacing a cavity (which he fit me in on the same day!). I scheduled my next appointment and I'm already looking forward to going back. read more

I had the BEST experience at Team dental! After being told they didnt have an appointment until January, I was called 2 days later with an appointment for today! Chatted it up with DeEnna, one of the dental hygienists, while she took my x-rays and took a look around. I highly recommend making an appointment. Very friendly staff and great team environment! read more

Let me start by saying that I absolutely hate going to the dentist office. I havent been in years, due to not being able to find someone I trusted not to just jack hammer my mouth! I've had some very bad experiences to say the least. That being said... I woke up Saturday to blood pooling in my mouth and had no choice but to find a dentist immediately. After searching my insurance provider's website for 'in network', I narrowed the choice down to two different offices. After further researching them through a few other sites, I figured I'd try Team Dental first and leave the other office as a back up plan. I called them up last minute, and they got me scheduled within 48 hours! Not an easy feat in a city of 1.5 million and growing! When I entered the office, the staff was friendly and courteous. Once I filled out the first time visitor information on the computer, they had me in a chair within minutes. All of my x-rays were done in about 10 minutes. After going over my dental history, and my reason for coming in, they determined a plan of action and started the work. After the cleaning, the doctor reviewed the work and gave me a second examination to further detail the plan and address any immediate concerns. They were professional, empathetic, articulate, and straight to the point in a way that was very detailed and understanding, while being encouraging. Overall, I was extremely satisfied with my experience. I still hate going to the dentist, but I'm looking forward to my next visit! read more

I will be factual because I'm very frustrated by my experience tonight, and I don't have anything nice to say. 1. Every time my husband and I have gone to Team Dental there has been unnecessary or incorrect charges on one or both of our bills. You need to make sure you really study your bills when they come in the mail after your appointment. I was already skeptical of them for this, but we kept going out of convenience due to proximity. 2. They are charging a PPE fee now that our insurance doesn't cover. I don't know if that's normal, but I just thought people might be interested in knowing. 3. I know about the PPE fee because in the past week my husband and I got phone calls and text messages confirming our appointment for tonight at 7pm that we made six months ago. We both confirmed our appointment, and even got an additional confirmation text today, the day of the appointment. However, when we showed up, they said they actually only had an appointment available for one of us. This was not something they just figured out today. They said to my husband "we tried to call you to tell you we didn't have a hygienist for you on August 21st". My husband says he didn't get any message from them, but then shows them a confirmation text he got on August 31st reminding him about his appointment. She said "oh well the girl didn't know". I don't know what that means. Then we asked why they didn't let us know today that they didn't have appointments for us, and why did they' send each of us a text today confirming appointments. She told us that they were just "hopeful" someone would cancel. Again, I'm trying to be factual, so I won't even bother expressing the thoughts and feelings that went through my head about that. I will just say that my husband and I have jobs and we don't typically make "hopeful" appointments. So if you want to make appointments six months in advance and confirm your appointment multiple times and plan your week around appointments just to show up and not have one then this is the dentist for you. 4. Denteek down the street is the best dentist ever. If your insurance covers both, you should 100% pick Denteek. They have the best and most modern equipment, private rooms, and It did not hurt at all when they were performing any services at Denteek. My insurance doesn't cover them anymore which is why I had switched to Team Dental. Team Dental uses X-ray equipment from 1975 (sorry this seems like an opinion but it's definitely not modern), hurts (also an opinion oops), and it is impossible to make appointments. read more

Dr. Jaffari and his team always go above and beyond to make me comfortable, get the job done in a timely manner and answer all of my questions! Dare I say; they make me actually enjoy going to the dentist! Thanks for everything guys! read more

I can't say enough good things about Team Dental. I have watched them expand and grow since becoming a patient in 2017 and they have continuously provided expert care. Dr. Jaffari is committed to perfecting the art and practice of dentistry. He and his team have gotten me through pretty extensive dental work, and I've been impressed by their innovative approaches to dentistry. I always know I'm in good hands at Team Dental. read more

Dr Jaffari and his colleagues are amazing ! They always make me feel so welcome, remembering the little things about me to really make me feel like this is my home dental office. I was unhappy with my prior dentist and my prior Invisalign case. When I met Dr Jaffari he was willing to "redo" my Invisalign case and we basically started fresh. I finished my Invisalign and I can't stop smiling. Not only are my teeth straight and pearly white, I'm confident !!!! And I owe it all to Team Dental read more

I normally hate going to the dentist, however, Dr. Jaffari and his staff have made it so much more pleasant for me! I'm not as nervous as I usually am, and they are all a joy to be around. The office is impeccably clean and it is just a very relaxing atmosphere. The staff is extremely knowledgeable and beyond friendly. I would recommend Dr. Jaffari to anyone, especially if you have hesitations or fear about going to the dentist. read more

I hate going to the dentist, so my initial visit must have gone well to give TeamDental five stars. They were prompt with getting back to me to schedule my appointment. They use emails and text to confirm. After extensive examination, the dental hygienist and Dr. Jaffari did an excellent job explaining what needed to be done. They are NOT connected to the practice that was there previously, so if you had bad experiences in the last few months of that previous practice (as I sadly did), PLEASE give this new practice a shot. I'm very pleased with my experience. read more

My husband brought me into Team Dental even though we live in New York City. My first point of contact was the receptionist who walked me through the self checkin process. The office is clean and very welcoming. The vibe is very different from traditional offices which can come across as cold, here at Team Dental l enjoyed the painting and the detailed organization to color coordination as l have an eye for details. Dr. Jafar is honest, direct and very experienced so his opinion makes the decision process a little easier. As l begin my implant process here, l can say with full confidence that lm in great hands. With cutting edge technology this office strides to go above and beyond tradition dentistry. Thank you Team Dental. Oh, freshly baked cookies for the win. read more

Completely electronic check-in on the computer in the lobby. Gorgeous facility. I came in at around 4PM on a Monday. They fit me in last minute, which was appreciated. I was very satisfied with my teeth cleaning. The fresh cookies were a great parting gift. read more

My partner and I were referred to TeamDental for teeth whitening. The staff was personable, professional, and very welcoming. They gave us a detailed aftercare plan! The service was done with the latest high tech equipment. We were very impressed and satisfied with the outcome. We are happy to be a part of the TeamDental family. read more

I love Team Dental! They're always professional and efficient. Best dentist I've been to by far. You don't feel like you're being baited into spending unnecessary money every time you walk in, like most other dental offices. Even during these wild times we live in with COVID-19, they take the proper precautions to keep both patients and staff safe. Highly recommend to anybody looking for a dentist! read more

Dr. Jaffari and his professional team handled my case and I am very happy with their services. As soon as I walked in I was welcomed by the friendly office manager, I then got called in by Dr. Jaffari who initially handled my procedure end to end. My appointment quickly became a spa visit as I was being pampered with the best technology in the field, as I did not feel any discomfort from start to end as I usually do when going in for checkups or procedures. Even after a few weeks my teeth feel pristine, I quickly became a fan! True to their services, Team Dental is ahead of the curve and invested in their staff and technologies to simplify your visit. The team is friendly yet professional and they really went the extra mile to make me feel at ease. Team Dental is a leader in providing the best dentists and innovative technology. I absolutely recommend! read more

Wow I never thought the dentist could be an enjoyable experience for me! I was treated very well and was informed step by step on everything that was being done during the appointment. It was nice to get some education on what was being done and didn't give me the feel like I was just another body in a chair. They are super attentive to your concerns, and not to mention I left with an amazing smile on my face for multitudes of reasons! Love Team Dental! And I will recommend them to everyone I know. read more

Friendly staff, always nice conversations. Great service. Always on time. Always get a great cleaning.