update 6/3/21: practice has been acquired, I returned assuming that my insurance would continue to be honored, but the new owners do not do business with my carrier. I would advise caution if you are considering returning to the new owners. Though they had my insurance information and it was billed by Dr. Rice's staff previously, they did not give me a heads up that I would not be covered under the new ownership and I have been stuck with a large bill. (Jackie and the office staff are still great). This strikes me as either dishonest or discourteous, and I'm not pleased. read more

I'd recommend Dr. Rice to anyone who hates going to the dentist (which, I assume, is everyone) and wants no-frills service. Whenever I come in for my for biannual cleaning I'm greeted by the friendly receptionist, promptly taken back for a quick but thorough cleaning by the hygienist Jackie, and given a comprehensive exam by Dr. Rice. Unless you have specific issues that need to be addressed, a typical check-up will last you no more than 25 minutes. As someone who has done a fair amount of dentist hopping due to previous dentists always trying to sell me products, the efficient service of Dr. Rice has been a welcome change. One note about the Yelp check-in offer: you will ALWAYS receive a goodie bag with toothpaste, a toothbrush, and floss after every cleaning, regardless of whether or not you check-in. The receptionist was actually very confused when I showed her the offer on my phone as she had apparently never seen it before. Just know that if you'll always get a goodie bag no matter what you do. read more

I am immediately switching dentists to Dr. Rice. Over the past couple of years, I started having ongoing dental issues. When I moved to Philly about a year ago, I started seeing a dentist near my apartment, who was fine, but didn't seem like he really listened to my concerns about wanting to be proactive about my dental health. I felt like I was just constantly reacting to problem after problem. (Not to mention he asked me the same questions at every appointment as if he didn't remember me, despite seeing him half a dozen times in a very short period.) I scheduled a consultation with Dr. Rice to see about switching to him, and to express my concerns and see if I could or should do anything differently. He listened to the entire saga of my teeth woes (it's a long one!), and offered honest advice. I felt heard, and that if something should change, he'll help me tackle it. Going forward I feel much better about dealing with my teeth, and would heartily recommend Dr. Rice to anyone! read more

This office is tucked into the Medical Arts building with an entrance actually off Walnut Street. I came here on recommendation from a friend who already goes to Dr. Rice. I was seen promptly with minimal wait time. His cleaning was quick and painless, and he had a good talk with me about my dental cleaning habits. It's always good to hear you don't need more than 2 cleanings a year! read more

I hope I can save other people from wasting time and money by writing this review. Short version: I had a new patient appt and they closed the practice for the day and never notified me. So I lost $5 in subway fees and half a day off of work equivalent to $150 for nothing, and 2 hours of my time. The receptionist at a different practice down the hall said "they do this to their patients all the time". I am afraid of going to the dentist so it took a lot for me to bring myself to come to this appointment and they didn't bother to be there at my scheduled appt time. Longer story: I read great reviews on yelp and decided to try this practice. Had a new patient appointment at 945 today, showed up 15 minutes early, office door was locked. I tried calling, no answer so I left a voice mail thinking maybe I'm just early, wanted to clarify I was in the right place (see picture, I was in the right place). Waited around for 10 minutes after my appt time. Then I went to the Dentist Associates Office down the hall thinking maybe they were part of the practice. The receptionist told me they weren't part of Dr. Rice's practice but Dr. Rice's office "does this to their patients all the time. They close for a day and don't tell the patient's that are scheduled. We steal a lot of their patients that way." I can't believe the blatant lack of respect for other peoples' time and money. Dr. Rice, you owe me $155. read more

Steven Rice, DDS - Dr. Rice decided not to tell me they closed the office the day I had an appt. - General Dentistry Near Me - Philadelphia, Pennsylvania

my wife make Appointment to see the doctor When we arrived to the clinic The employee at the reception Told us that doctor did not come today and he Canceled all appointments today Without that tell us about anything then The employee at the reception kick us out the clinic Without respect !! It is bad experience to us read more

I HATE the dentist. With a passion. I've had the worst experiences with dentists to and I was dreading seeing Dr. Rice. On the contrary, this man is a mouth whisperer! It sounds a lil disgusting but hear me out. He has a fairly small practice downtown and the customer service was grade A. Dr. Rice made me feel at ease, his dry humor made me laugh for the first time in a dentists office and more than anything he knows his stuff! I definitely had to go to yelp to let everybody know that he's your tooth man if you're looking. read more

I really hate dentists. The last one I went to made me feel homicidal, a feeling generally reserved for loudmouthed biggots and Yankees fans. I hadn't been to a dentist in years, and Dr. Rice was awesome. Totally dry sense of humor, very quick (I went back early...how rare is that?), and did an excellent job. He even deep-cleaned my bottom teeth (since I have a permanent retainer) for free. I had to go back for fillings, and it was the most pleasant fillings experience I've ever had. Again, it took less than half an hour and I didn't want to kill anybody. That's about the best you can ask for at a dentist. The only downside is I had to wait a few weeks or a month for an appointment, but it wasn't an emergency, so I didn't mind. read more

Dr. Rice and his hygienist Jackie are great! I never dread going to see them and they are always gentile! Started going based on a referral and have kept spreading the word for years. Would highly recommend!! read more

This review is long overdue. I usually never post about health professionals on a social networking/reviews site like Yelp! because I think these reviews are often bogus and fail to actually tell potential patients if the provider is skilled or if they just provide comfortable concierge services. In the case of Dr. Rice, however, I feel compelled to let the Yelp! readers know that he is truly the best. I recently moved away from Philadelphia, and cannot express how sad I am to no longer be able to count on Dr. Rice's services for my dental care. His office staff, from the reception to the dental hygienists, are consummate professionals and are extraordinarily kind, competent, and accommodating. I will never forget the morning I woke up to find that my cavity had turned into a dental abscess. I was in incredible pain and needed assistance urgently, and Dr. Rice saw me without hesitation for an urgent visit. He immediately diagnosed the problem, and recognizing that I may need more advanced therapy referred me to an endodontist in walking distance who saw me instantly. For 3 years, I felt like Dr. Rice provided that kind of service to me, and never suggested any procedures or treatments that were unnecessary. As his other patients can likely attest, he is direct, to the point, but kind and caring. He is a fantastic dentist and I would encourage those looking for a great dentist in center city to consider Dr. Rice's office. read more

I dare you not to smile or laugh at some point while visiting Dr. Rice. He is not only witty and down to earth but an excellent dentist. When I relocated to Philly I thought it would be impossible to find a dentist that was as painless as my prior doc until I met Dr. Rice. If you are afraid of needles, he is the dentist for you. You won't feel a thing. What I appreciate most about Dr. Rice is he is not out to make a quick buck off of his patients. My prior dentist insisted I needed a $500 night guard for grinding my teeth. Dr. Rice informed me I could buy a $25 one in the drugstore which would be just as effective. When I developed an odd case of TMJ, instead of charging me for an office visit, he immediately spoke with me on the phone and walked me through a diagnosis at no cost. Dr. Rice's office also informed me about dentalplans.com, a discount program he participates in. For $100 a year, you get dental services at significantly discounted prices. It is awesome if you don't have insurance. In regards to the office, it is updated, clean, all his x-rays are digital, and the staff is super friendly. You will not be disappointed. read more

This crew is the real deal. I came here for the first time 3 months ago to get my teeth cleaned. It's a small office but I really like it that way- familiar faces every time. Everyone was so kind and Dr. Rice was very personable. I'm not one to get dentist-induced anxiety but if I were, he definitely would have made me feel more comfortable and relaxed. I have a pesky tooth that keeps chipping and I get it fixed and it chips and that has happened 3x in the past. Well it happened again. I called the office and they got me in THAT SAME DAY . It's right in the front so it was driving me crazy. Dr. Rice and the tech were like a well-oiled machine and fixed my tooth up brand new, the best it has looked since the first time it chipped. I really love this office & my husband is going there soon because I rave about them! Thanks for being awesome! read more

Found Dr. Rice here on Yelp, checked to see if he was in my insurance group (yesss!), and made an appointment to take a look at my broken tooth. Really awesome dentist, he made me feel completely comfortable right from the get-go (and I never feel comfortable at the dentist, I'm always all weak in the stomach). I love the dry sense of humor, and the technology he has is pretty kickass as well. I still have a root canal and crown in my near future, but honestly this is the first time I'm not freaking out about it. After a hard cleaning today, I feel like I'm in capable hands and am so happy I've found a good, non-sadistic dentist! read more

Seriously, very awesome. I had gone to another dentist in the building, on the same floor actually, but was completely turned off to how fake everything felt in his office (in terms of service and decor and general ambience) and I will still apprehensive to go to Dr. Steven Rice's, but decided to at least try it once before judging. Boy, I can't tell you how awesome he is. He is so sweet. and he makes so many jokes. I wasn't quite in the mood that day, but his effort was much, much appreciated. He also made me feel so much better about how awful my teeth are and I am so excited and proud to say that he is my dentist. I'm going to see him tomorrow, for the 3rd or 4th time in 6 weeks. And I'm not the least bit scared! actually excited. just kidding. just relieved it's him. read more

I am new to CC and tried Dr Rice based on positive Yelp reviews. My experience was excellent. This is a well-run establishment. Reception was approachable and polite. Dr Rice was as advertised...friendly, engaging and knowledgeable. Again, very pleased, which is coming from someone who does not like going to the dentist. read more

Another great review for Dr. Rice (Yelp is how I found him). Very friendly and affable staff, and Dr. Rice is a bit of a joker which puts you right at ease. Though I take great care of my teeth, I hadn't been to the dentist in two and a half years and was a bit anxious. During my first appointment he actually advised taking care of the few new fillings I needed, and then coming back for the cleaning later. So that's what we ended up doing. The fillings were painless, he did them fast, and they look great. He also complimented me on how well I take care of my teeth. He's very thorough at explaining everything, and very transparent in his recommendations. Highly recommended - he's definitely now my dentist in Philly. read more

I am absolutely terrified of doctors and have been since I was a kid. I've always been this way and tend to avoid seeing them unless it's urgent. Dr. Rice though changed my view on dentists! I decided to try out Dr. Rice for my annual check up. I can't say enough good things about my experience! He was friendly, honest and explained everything he was going to do. He explained the condition of my mouth, went over my x-rays with me and explained every part of what the image showed, future dental work that I may need and recommendations to help me take care of my teeth. I didn't feel like he was pushy at all and he didn't make me feel as though my questions were dumb. It's really true that the reason we fear something is almost always b/c we don't understand it and having him explain to me patiently his actions as a dentist, I felt so much calmer. Am I still a little scared of the dentist? Sure. But my experience with Dr. Rice was so positive I already feel a little better about my next check-up. read more

What a find - a reliable Dentist who does good work and has great staff working in their office in Center City Philly. I was referred by my Son who has been a patient for a few years and raved about the practice. He didn't steer me wrong. Everyone is really professional and nice. I have crappy teeth with "issues" so I'm constantly having Dental emergencies, his staff go out of their way to help me out. Highly reccomend!! read more

I only take the time to write a review for a doctor when I feel it's warranted. On my first visit/interaction with Dr. Rice, I was taken aback at how honest he was. How so? For the past 8 years I would get a cleaning every 4-5 months, so that's about 3 times a year. Dr. Rice informed me that since I maintain my teeth well at home, I would have to get a cleaning only twice a year. For the past 8 years, I would have to pay out of pocket for the 3rd cleaning of the year since insurances only cover 2 cleanings per year. Dr. Rice did not mention anything about insurance coverage, only that from now on I will be fine with 2 cleanings per year. For him to recommend me something for my own good says a whole lot about his character. And his character makes me want to keep coming back. read more

As someone who hates going to the dentist, I avoided going for all of undergrad AND law school (please don't judge me). I started having tooth pains and initially went to my university's dental school to get it checked out. After learning that I needed a root canal, I looked into local dentist offices to find a fully licensed professional. Over three quick sessions (canal, temporary crown, and permanent crown), Dr. Rice completed the root canal and I was good to go. As someone who hates the dentist, I appreciated, that Dr. Rice was quick and efficient but didn't sacrifice a great bedside manner in favor of that efficiency. He kept me entertained, knowing that his chair was the last place I wanted to be. As a student who didn't have dental insurance and was paying full price, I appreciated that I wasn't charged an arm and a leg - in fact his total price for the root canal and crowns was about what I would have paid at the dental school. Overall, a lovely experience (or as lovely as a root canal can get). I've had no follow-up pain, although he made it clear that if there was any, it would be easy for me to make an appointment. As an added bonus, Dr. Rice's staff is friendly and equally efficient. They were able to give me a quote on the phone when I made my initial appointment and were able to guess how long it would take. They email you the day before your appointment to confirm and, if necessary, follow up via phone. If you're a student like me who will only be in Philly a short time, Dr. Rice is a great option. If you're looking for a new lifetime dentist, he's an excellent choice. read more

Dr. Rice's office is the best dentist experience you could want. I am always in and out in less than an hour, the wait is never long and the staff are always so friendly. I refer everyone I know to this practice and I even switched my dental coverage at work so I could stay with Dr. Rice! Seriously, if you hate the dentist-go to Dr. Rice, he'll change your mind. read more

Dr Rice is the best dentist I've ever had. He respects me and respects my time. He and his staff are both friendly and efficient. He doesn't try to add on unnecessary work or bad mouth the dental work I've had in the past. read more

Dr. Rice is a great dentist. His office is on the new side and he has some crazy new technology in there. He explains everything very well, from procedures to digital scans of your teeth (no x-rays), etc. I especially love the receptionist at the front desk, Ryan. He's soooo patient and understanding. I can only imagine how crazy it gets in a Center City dentist's office and these guys have got it all under control. Just a heads up, though, in case it bothers you, Dr. Rice doesn't wear gloves. But from what I understand, gloves would be more to protect him than the patient. read more

I knew I would like this guy when I saw the "Beware of Attack Dentist!" sign in his office. Dr. Rice is calm, patient, and kind, and he has a sense of humor - a rare thing in a dentist. He's very upfront about what's going on with your teeth, and he doesn't recommend procedures you don't need. Scheduling, paperwork, etc. is a breeze thanks to the super competent staff. read more

Dr. Rice was friendly and reassuring throughout my appointment, and even advised me of my options regarding my insurance coverage for some impending procedures. Btw, he wore gloves... read more

Best dentists office I have ever been to. The staff is amazing, welcoming and warm! The hygienist is also great! They do such a great job while also keeping you entertained. They always remember details about you and ask you how things are going and can bring up specific details you told them last time. Yea, i am sure they write it down but who cares?? They make that effort and it makes me feel so special. Dr. Rice is so sweet and knowledgable. He goes out of the way to make sure you are healthy and happy after you leave his office. If you choose somewhere else the jokes on you. read more

Dr. Rice has been my dentist for the past several years. Him and his staff are the best! So friendly and always enjoy great conversation. I am always in and out! read more

I have mad love for Dr. Rice and Ryan. I've been their patient for 12 years and if I could visit them from California, I would. Seriously, Dr. Rice is worth that loyalty. Ryan runs the practice so smoothly. He's always in a zen-like calm state. Appointments are so well scheduled that I do not see other patients very often. I always take Ryan's reminder calls because I'm so happy to talk to him. Dr. Rice is witty and kind. He enjoys art and is a warm, open person. He explains what he's doing and why. The office is sparkling clean and sunlight. Yes, it's on a high enough floor that you can have sunlight and city views! If you're very lucky, you'll get the corner exam room. If a kind dentist, a sun-warmed room, city views, and a charming practice manager can't relax you for your dental visit, consider dentures. read more

I've been to Dr. Rice twice now for the 6-month teeth cleaning. He was very professional and courteous, and lo and behold, he told me I had great teeth! When I asked him about some work that a previous dentist did on me for my "flossing cavities", he explained that there are different schools of thought on them, but to him, they are not worth filling if you can repair them on your own by flossing. In essence, he said that other dentist was trying to make money off of me. Dr. Rice does not do that. He tells you what you need, and what you don't. I will say that his office billed my insurance for x-rays, which were never done, but my insurance covers them in full so I did not pay anything. I told the office and the insurance company about the discrepancy, so as far as I am concerned, they can duke it out. read more

Thorough, to the point, and hilarious. He's very sarcastic but not in a rude way, unless you don't get dry humour, then it might sound sorta rude. Anyway, great dentist, never a long wait, and all the ladies in the office are super nice. read more

I haven't had a great experience with dentists. That all changed when I started to see Dr. Rice. He's always on time, his staff literally serves you with a smile and they ensure you have a great one! Cleanings are quick, easy, painless and not a drain on your wallet. I haven't had anything else done there, but my husband has and said the same great things about his experience. The office is clean, has great city views and is centrally-located downtown. I highly recommend him! read more

My last dentist retired, so I was referred to Dr. Rice by a friend. I find it difficult to find a dentist that is not only good at what he does but one who really cares about his patients, one who is friendly and personable and isn't looking to make extra money from you. I've been going here for a year now and every time I go in for a cleaning they make me laugh and smile. I asked about teeth whitening and he told me exactly what to use instead of spending hundreds of dollars for whitening. I am really pleased with this dental practice. Also, the office is very clean and practical. read more

Finding a solid dentist in the city is tough. Dr. Rice solved that problem. Not only is he professional and easy to talk to, but he knows what he is doing and does it right. I would highly recommend Dr. Rice to anyone looking for a consistent and knowledgeable dentist in the city. read more

I called Dr. Rice's office on a Monday morning and was able to get an appointment that following Friday afternoon. The receptionist was super-friendly and the whole appointment-making process was a breeze. I was pleasantly surprised by the wonderful customer service - most doctors I've visited in Philly have sullen, rude front-desk employees and Dr. Rice's receptionist was a pleasant change. On the day of my appointment I encountered a different front-office person, but he was equally as nice. And Dr. Rice was awesome! I hadn't been to the dentist in almost two years but he was super-understanding about my plaque buildup and whisked it all away in a matter of minutes with some sort of special water plaque-fighting tool. Dr. Rice uses a digital x-ray machine, which means that the x-rays are available to within minutes of taking the pictures. He walked me through the images of my teeth one-by-one and made more effort to explain the x-rays to me than any dentist I've ever had. I wish I could give Dr. Rice 6 stars! He deserves a special category. I am moving from Philadelphia soon and I only wish he was open on the weekends so I could come back for my teeth cleaning! I've already recommended Dr. Rice to my sister and colleagues. read more

I would like to thank my fellow yelpers for posting their reviews for Dr. Rice. I have finally found a dentist that I will return to. The office was very neat and clean and the staff were very welcoming. When I arrived I filled out some paperwork and was taken back shortly after. Dr. Rice examined my teeth and there weren't any problems. He didn't recommend or try to push unnecessary cosmetic work on me like other dentist that I have been to. The dental hygienist, Jackie, was pleasant and did a great job cleaning my teeth. I will definitely return in six months. read more

hey i haven't been to a dentist in FOREVER. so scary!! i found dr. rice and he took my insurance so i made an appointment. first off his office manager holly is AMAZING. i cant say enough nice things about her. She is friendly, organized, and also followed up with me personally about my client experience with dr. rice. Also the dental hygienist Jackie is terrific. She made me laugh and put me at ease. the overall experience here is premium - even though i had a cavity! read more

Dr. Rice is absolutely AMAZING!! The office is super clean, staff is really friendly, and most of all Dr. Rice is an amazing dentist. I hated going to the dentist before I saw him. He turned me into a 6 month routine clean kinda gal. I was terrified of getting novocaine for a filling and I didn't even feel it! He's the best dentist I've ever been to! So sad we moved to Texas. Thanks so much Dr. Rice!! Definitely would recommend him to everyone! read more

After a horrible experience with another dentist in Philly, I went to yelp to find one with good reviews. Steven Rice accepted my insurance and had great reviews, so I scheduled a cleaning. I've now gone a couple times, and each time it's been as enjoyable as going to the dentist can be. Dr. Rice is friendly, knowledgeable and seems honest(unlike the previous dentist I tried). I especially like that he takes the time to explain to patients what he's thinking. Every time they've been running on time or early, and the office is nice and clean. Overall, I would definitely recommend. read more

I visited Dr. Rice based on another yelper's recommendation, and now I am officially a patient of Dr. Rice's. I was most impressed with the flexibility of my appointment, and the overall attitude of Dr. Rice. Very calm and cool, this dentist does not make you feel anxious. He explains everything while he is doing it, and shows you what he is talking about on a screen. Also, for the first time, i felt like I had an honest dentist. He told me my mouth was in excellent condition, did not try to upsell me anything, and simply just did my cleaning and scheduled my next appointment. After my last horrible experience at another dentist in the area, i was afraid to go back. But Dr. Rice has completely changed that. read more

I found Dr. Rice on Yelp about many, many years ago after one dentist from a prestigious University City practice told me that I should have all three of my remaining wisdom teeth removed because they MIGHT eventually give me problems. He gave me a referral for his surgeon friend and an order for surgery under general anesthesia that would have cost THOUSANDS of dollars. That's when I found Dr. Rice on Yelp and I haven't looked back. Years later, the one wisdom tooth without an occluding tooth on the bottom did eventually start to give me excruciating pain. I already knew it had to go. I went in to Dr. Rice, he looked at it, nodded, shot some painkiller in my lip and popped it out in 2 seconds. I paid $40 bucks and he sent me merrily on my way. Dr. Rice's practice is based on prevention and honesty. If you take good care of your teeth, brush, floss, keep your twice annual check-ups, your teeth will likely be good and he won't recommend a whole bunch of unnecessary stuff. As someone who prefers prevention to intervention, I like his "If it ain't broke, don't fix it" approach. That's hard to find in healthcare providers of any kind so when I do find that, I'm fiercely loyal. He's a good man with a great sense of humor. Aisha, the office manager is wonderful and will remember you. Jacque, the hygienist, is a bestie. She knows I love the scraping action so she spends a little extra time doing that. We crack up. I'm so happy to see the practice get the excellent reviews it deserves. read more