We've been here as a family twice. The first time, we waited more than 40 minutes to be seated--but, it was a Friday night. However, the hosts/hostesses were very inattentive. When we approached the hostess stand, the young girls were on their phones and literally ignored us standing there for several minutes until I asked if they were still seating. Once we finally saw our waitress, her service was GREAT--they were swamped. The next time we went, tonight--here is our experience: my husband, son, and myself came to the restaurant around 7:20 pm. We went inside to the hostess stand, and 3 out of the 4 people standing there ignored us, on their phones and engaged in very 'personal' conversations, until my husband said, "Excuse me, can we put our name in for a table?" The girl replied, "We only have tables outside,". I said that was ok as long as we weren't forgotten out there. She said nothing in reply, and sent us outside. There were no menus out there, silverware, or table, top anything and she came back about three or four minutes later and gave us menus. I asked her could we please get some water, as we have been waiting for like 45 minutes without anything to drink, And she looked right at me and said no, I am not your server. And she walked away about 10 or 15 minutes later, still no server, a bus boy with a man bun, came out there and cleared a table and I said to him, "hey, they didn't forget about us did they? " he just looked at me and did not say anything. When I came back from washing my hands in the bathroom, no one had been to the table yet and now we had been out there sitting for 20 minutes on the patio and no one had stopped by. So I went to the bar and ordered drinks for my family. the bartender waited on us and a prompt manner. However, she wasn't very nice and when she poured my glass of wine, she left it literally back by where you had poured drinks on the service station and I couldn't reach it but, she had no problem, placing the check or I could reach it. I went back outside and still no one had even stopped by to bring us anything or see if we needed anything so as we sat there, I saw that a table right behind the hostess station had opened up so I made my family pick up our stuff and we moved in there no one acknowledges for at least 10 to 12 minutes. But when someone finally did, Devon was the bomb!!! He was the most attentive waiter I have had, and forever!! The guy deserves a serious race, because honestly, if everyone had the enthusiasm and kindness that he does, the restaurant would make a fortune but unfortunately the first people that greet new customers don't seem to care and they seem bothered by the guests. They are immature young girls, or boys playing on their phones and they don't seem to realize the importance of their job. It's such a shame because the food is so freaking good there and like I said, the waitress we had the first time and then the waitress that my son and husband had the second timeFish and Chips. Anyways, sorry for the novel, but as a consumer, this is what I would want to know. read more