Very easy to set up an appointment via their website. They are punctual, quality work and very pleasant. I had their Full Service Wash for 35.00. This is a standard wash. It took about 50 minutes. I waited at the small stip mall. They texted me when the car was done. I would definitely utilize them again. read more

When I first went to this place in 2022, in Kalama Valley, they were nice, efficient. But after a few years, they stopped paying so much attention to my little car in favor of the high end all the nouveau riche have there. Then every time when I went in for just a basic wash, they would always shake me down for an "upgrade" or something more expensive, which I usually fell for. The last time I went, they water blasted off a good chunk of paint from the piece that covers the hatch. When I pointed out the spot missing paint, the first guy said, Oh, that paint was missing already. No it wasn't. The girl said, Oh yea, that was there already. Nope. Then the manager (I guess) said, Oh that was there already (how the $*(# would he know, he didn't wash it) but I have a friend who can fix it for you for about $500. He then went on to say, basically, that my car was a piece of shit and that this is to be expected. I mean, it's a Honda. The thing is, I had been worried about that spot where the paint went missing because a few days prior, I think it was an albatross or something took the biggest bird crap I've ever seen right on that spot. So I was worried about the paint there. Apparently they never noticed it, or didn't give a rat's 'ōkole, or my little car that cost me only $80 to clean every 3 weeks wasn't worth caring about, and they all gave me a response out of the same playbook. Had they said, Oh, that bird caca really ate your paint, I would have agreed and said thank you for letting me know. But they let me take it home damaged (because I'm sure none of them noticed) then bring it back to point out the missing paint, and then they all LIED straight to my face, all three of them. read more

Needed a rear window tint done, they came to my job site the next day, fast job, awesome pricing, came out perfect. Will hit them up again for other projects. Great team to work with. read more

Supper appreciative of thirsty cars work, I love their system where it's easy to book, and they send you a message when your car is ready. Glad to support a small business that takes into consideration of making sure your investment is protected by staying clean and shiny new. The staff are all friendly and nice, and understands my OCD, when I ask to wipe off a couple of water spots right before I head out to show off their work. It's a nice feeling when you get to treat your self and have your car cleaned and the result is a big smile bc you're satisfied with their hard work. Would definitely recommend. read more

Thirsty Cars - Auto Detailing Near Me - Honolulu, Hawaii

My wife and I are seniors and have never written a poor review. However be aware. We took our 2017 Tacoma to Thirsty Cars and the owner said a $75.00 butter wax was all the truck needed. I agreed. After keeping the truck all day the owner called towards the end of the day and said that in order to get the water marks off the truck need to be stripped and a ceramic coating was needed $250.00. When we picked the truck up it was dark, when we looked at it the following morning you could tell no work had been done. When we returned to talk to the owner, she had her husband talk to us. The owners husband was acting like a gangster, trying to intimidate us and said there is nothing they can do. We are considering suing these people. Be aware. read more

Paid $125 plus tip only to come home to be disappointed. He said he was gonna do "butter wax" but there were water spots everywhere. How does that happen? The interior still had trash on the ground. Streak marks over the front windshield, that's super fun to look at when driving. The displays still very dusty. Under the rear spoiler (top of the rear window) did not even get touched. Very disappointed. For $125 i would expect a mediocre to good job. This was not the case. Wheels looked nice and tires were shiny. Most windows looked good. Louie (sp?) was really nice and professional. Would not do this service again. read more

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They do a great job, the best! My car inside and out was cleaned to perfection. Every time I've taken the car there it was cleaned too, where it was spotless. It's so convenient. You have can book online. I simply wait while they wash and clean the car. Polishing takes longer. I recommend it to anyone needing her car cleaned or polished. read more

Brah... Louis used to be the man. Back in the Costco Hawaii Kai days? One-man army. You bring one red-dirt-battered, beach-salt-baked, keiki-snack-crusted white SUV? Boom -- Louis would make it look like it just rolled outta the Lexus showroom. That man had the magic touch. Straight home run every time. But now? Bruh... it's like watching your favorite uncle try run a TikTok business. He wen hire some kids -- good hearts, but no training, no system, no clue. It's like he gave them one hose, a bottle of Armor All, and said "Good luck, my braddahs." Last time I went, my car had just light grime -- we talking light kine dust and some fingerprints. Still came back looking like it went halfway through a wash. Missed spots, streaks, windows still foggy like Kula in the morning. And I not even one complainer! I've been loyal. Took more Ls with Thirsty Detailing than the UH football team. Still tipped fat every time. All I asked was: "Eh, can wipe down the obvious stuff?" Still got back junk kine attitude and half-finished job. Meanwhile, my wife took her Yota tMcKinley -- $50 with tip -- came back looking cleaner than the Queen's hospital lobby. Meanwhile, I paid $125 plus $25 tip... for what? SMH. Louis, I still get love for you, my man -- but you need help. Hire one consultant. Train the crew. Get systems. Bring back that Costco days magic. Until then... I pau. Let me know if you want a shorter version or one that pulls punches a bit more. read more

Excellent! They work their butts off to clean your car! Took my Tesla Y there-- handwashing and vacuuming for a very reasonable price. They are very busy so best to call ahead and make an appointment . read more

It's been awhile since I've taken my car to get cleaned. Well, I'm glad to say that it's the thirsty cars I loved in the beginning. My car is spotless! Thank you read more

Average review for an average detail. Dropped off my car for a mini detail inside and out. Upon dropping it off the employee looked the car over and said it's pretty clean and I explained yes I keep my cars in good condition but I was selling it today so I just wanted a detailer to go through it just to put the finishing touches on it before the sale. Got the car back and it was an average detail in my opinion. There was some adhesive residue on one of the windows from the for sale sign and they didn't take care of it (-1 ). According to the description of the mini detail it includes windows inside and out so not sure why it wasn't addressed. They said it was really sticky and I said I'm sure you have adhesive remover here but apparently they do not so I went back home to grab some remover and it was done in less than a minute. Tire dressing was also spotty (-1 ), not ideal for a sale but hence the average review. Aside from these issues the rest of the car looked good. Not sure if I'll be back. read more

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I booked a mini detail at 10am. At 9:45am, they messaged me saying that they're running late and they'll get there at 10:30. They arrive at 10:45 without apologizing. It's fine to run late once in a while but an apology would've been appreciated. They did a good job cleaning the inside of my car but could've done better on the outside. They totally missed the parts under the doors all the way around my car. It's pretty obvious because my car is white. This is probably my 6th time going to them and so i'm really disappointed because they've done a great job the other times. read more

Good work, not great scheduling due to poor communication but all in I'm happy with the job & convenience

I started getting my car detailed with thirsty cars since they were running their operations out of the Safeway shopping center in Hawaii Kai. I haven't detailed my car in a while but decided it was finally time to get my car cleaned since my driveway is used for target practice by the birds, tree sap, etc. (They're now located in the Kalama Valley shopping center, btw) I booked with Hazel and brought my car in the very next day. She was super nice and helpful when I inquired about my car. On the day of my appointment, I dropped my car off at 11 am and picked up at 6. Everyone was very nice and thorough. They did a butterwax on my car, a mini detail inside, and they sanded off my headlights, emblem, and even my monitor inside the vehicle as it was peeling from sun damage. I wish I took photos before the detail so I could show you the before and after but I absolutely love how it turned out. They went above and beyond to make sure they didn't leave anything out when detailing my car. It was definitely worth the money we paid to get it detailed. I am definitely planning on rebooking soon to maintain the car. Thank you so much for everything! :) read more

Can't say enough good things about these folks. A husband and wife team at the center, and amazing outcomes every time. Super responsive and meticulously fantastic. We started with their original location by Safeway Hawaii Kai, and followed the to their new location in Kalama Valley. The interior/exterior products they use last a long time and the wax they use beads up the water soooooo nice. read more

Staff is always friendly and take great care of my car! Prices are very reasonable and it saves me time from washing it myself!

I went to this place because my coworker recommended it and what a mistake!!!! First of all the location is two tents next to a rundown delivery truck . The service I got was the deep interior and mini exterior wash package and dropped my car off at 830am. They were nice and took it in even thought they open at 9am. Tell me why I picked my car up at 445pm. They originally told me it would be done at 1pm. So I went early with my other half and watched them work on 2 other cars not touching my car at all. It was now 230 pm and I called them about my car and why it was taking so long . They said two employees had emergencies and had to leave and that my car would be done by 430. I come back at 430 and they are still doing the windows, and finally at 445 they are done. I checked over my car and had them spot fix some things I saw immediately. To add to my worse detail experience, they took out a rubber cover for my cup holders and never put it back in I called the company and they said they would get back to me and I'm still waiting. If you threw it away just own up to it but just like they look on the outside they are sketchy AF. This place sucks go to somewhere else read more

I have used thirsty cars a few times over the past 5 years and always had decent service. However, this summer my born and raised Hawaii Kai son got a job there to learn a skill and develop a work ethic. Everything was good until my boy went back to school and the owner didn't pay him for his last two weeks of work. Lui owes him over $900. If this is how a local businessman treats the local residents how do you think they would treat your car? I'd recommend anywhere else. read more

Taking my car to Thirsty Cars was one of the best car decisions I have made in a loooong time. They got rid of those irritating water spots on the paint, chrome, and windows. My eight-year-old sedan actually gleams, a sight I never thought I'd see again. I wish I had a before and after pic to post ;-( The price is reasonable, the service is great, and they texted me when my car was ready. read more

UPDATE (20 JUNE 2024): upgrading to 4-stars. While my mirror issue never got resolved (which is exceptionally disappointing, given the numbed of folks who promised it would be addressed), I still frequent Thirsty Cars. I recently got a detail (full interior, mini exterior) and got so many compliments on how great my car looks. The service is exceptional, the workers are friendly. I still would never let them treat my windows again, but otherwise the quality for the price can't be beat. read more

They always do a good job! I've had my classic 911 ceramic done here, windows tinted, washes and waxes on Ford, Jeep, Frontier etc.....Hazel and Lui always friendly and anyone who is not giving a good review is probably talking about a different detailer! Camm read more

I usually clean my own car at home but since I didn't have time because of the holiday and work, I went to try this local own company to see what the hypes about. For $15 they will wash and wax the car by hand which is a good price! My appointment was at 12:30 but actually came 30 minutes early and they took my car right away. Once it hit 12:30, they were done! I was really surprise how quick they were! Definitely coming back here again. :) And they are literally located behind Safeway. Lol read more

Thirsty Cars - Auto Detailing Near Me - Honolulu, Hawaii

Hi everyone . I have been coming to this car wash for a while now, I can say that this is the best car wash in the island so far. U can book online for different type of services and options which is cool and easy. When u arrive they will take your car and start working on it, on the meantime you can wait for your car or leave it and come later. The place has a coffee shop near from them and restaurants. Finally, I like this place because the manager Hazel and her husband are so professional and friendly plus they are local and I love supporting local businesses. Give them a try and you will not regret it. read more

There'a one place I go once a year and that's Thirsty Cars. I try to do a good detail after a year of snacks, sand, dirt and whatever else gets trapped in the car from the kids. I wanted to do a before pic of my car without the car seats but so shame! The guys (and girls) at Thirsty Cars made my car feel like brand new. I usually do a mini detail but this time I did a big one! I did the master detail which meant my car was there all day. They got every crumb out and scrubbed that pearl city red dirt out of the leather. Booking an appointment is so easy with their website and online menu of options. I totally recommend thirsty cars to anyone looking for a great detail at a great price! read more

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Hazel is so delightful and efficient. Never had an issue with my cars clean there. I've been there many times to have our cars washed and wax. In fact, one time after my car was completed, it rained. Hazel said to bring back the car on the next day and they wiped it down. Good job. read more

We love thirsty cars. They do a fantastic job.. and with a 3 and a 5 year old my car tends to get pretty gnarly pretty quickly. The best deal is their monthly membership. Pay for a full detail, then $25 month you get a monthly full 1 hour mini detail worth $75. It's such a good deal and it's so nice to have a mini detail monthly for only $25! If you're in the HK area def recommend them! read more

Was nearby and stopped by and they gladly took me in as a walk-in. Quick wash and dry was done thoroughly. Very professional and accommodating. Recommend! read more

Wow! Just picked up my Mercedes Sprinter from Thirsty Cars. It would be generous to say it was black when I dropped it off -- more of a matte gray with black undertones -- but when I picked it up it was black as black and looked wet, no joke. James, Frankie, and Angel (and their four-legged sidekick Baby) at the Honolulu location knocked it out of the park. They offer various packages to address a wide variety of situations and they worked with me to create a package for this special case. The price was among the best I was quoted, the communications were nearly instant, and the customer service was professional and pleasant. This van has probably not looked this good since 2011 when it was made. Hats off to Thirsty Cars. Five stars for sure. I'll be back! read more

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They did an amazing job with my car and really took the time to get out all the dust and dirt that had built up in our leaf. Although it took longer than expected (I think they took an extra half hour), I know that they were really working on cleaning and doing a good job. Will definitely be back again and conveniently located in the back of Safeway HK. Lots of shops nearby. I took a walk to Costco and Starbucks and came back when my car was done. Will definitely be back for our other cars! read more

Conveniently located nearby and worth having someone else sweat the details so that you can enjoy your vacation.

Booked an appointment to get my tint done and I am pleased with my experience! In all it took a little over 2 hours to finished + a quick mini detail which was included. The staff were super nice as well. Would 100% recommend for tint and any detail services! read more

Thirsty Cars - 35% tint on all windows - Auto Detailing Near Me - Honolulu, Hawaii

Was moving back to mainland, was able to get a timely cleaning specifically for the VPC. Communicated via text and yelp app, so setting up the appointment and letting me know it was ready was great. Took about 2 hours and the town location was a short walk to Ala Moana mall so I was able to shop with the wife and grab lunch. read more

I got there a little early, but had trouble finding them. There's a banner in front of Safeway. But their actual location is on the side under a tent with a storage box by it and no signs. I had to ask a couple people nearby because when I called, they declined the call. So I texted and didn't get an answer until an hour later. I had a 9 AM appointment. I was there at 9 with no sign of them Edit: the owner made it a point to contact me after the appointment and after the review to tell me that when I asked if they'd be able to do what's quoted on their site as an hour in 90 minutes in the first slot of the day (meaning there are no backed up cars), I was being unreasonable. You should be able to confidently say you'll do a service on time if you're given 30 minutes over what you put on your site. If you can't, the time to say that is before the appointment. As far as "everybody" knowing they're behind Safeway, they are to the side in an unmarked tent. If you've never been there, you don't know what to look for. Had they texted back by 910, even 915, I would've come back. But the owner doesn't see a problem with not being there for scheduled appointments and then not bothering to return calls or texts about that appointment until almost an hour after the appointment time. read more

I used Thirsty Cars to detail my car for export to the mainland. I booked the regular detail on their website, noting the purpose was for vehicle export. They texted a day or two prior to the appointment and mentioned they offered a specific export detail service, but that they had not yet put it on their website. So, we changed our booking. Easy! I was a little early for my 1pm appointment, but no worries Nalu was there ready for me. I lived just around the corner from the location, so it was super convenient for me to be able to drop off the car and walk home. When I picked up the car, it was spotless! Nalu did an excellent job, exactly as advertised. I would later remember that I had accidentally left a dirty diaper in the back of the car -- it wasn't a super gross diaper or anything -- but many thanks to Nalu for not calling me out on my mistake. I also neglected to tip. For the diaper and for a lack of tip, if expected, my apologies! As a testament to their excellent work, after three weeks transiting from Hawaii, on a boat to California, and then on a truck to Alabama, the car was still spotless on arrival. There's even still tire shine and a beautiful shine from the wax. That's a hell of a good car wash right there. I highly recommend these guys! read more

I am very meticulous about my vehicle and detail my vehicle weekly. I decided to trust this company to do it and I was not disappointed. They do a great job and stand by their work. If something is not right they will make sure you, the customer are happy. The customer service is great and they take their time. read more

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Absolutely amazing job. In less than 2 hours these guys made an 11 year old car look brand new. I got the Ceramic Guard package and look forward to it holding up for a year. read more

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Took my car to get the $125 Butter Wax + Mini Interior. However they recommend I upgrade to the ($250) Ceramic Guard + Mini Interior due to the condition of my car and the oxidation and water spots. At first I wasn't sure but after seeing results I was impressed. My headlights never looked so crystal clear. Although I spent more money then I wanted, I was happy with the results. read more

Thirsty Cars - Before - Auto Detailing Near Me - Honolulu, Hawaii

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Took my tired, dull, dirty, oxidizing 10 year old van in and they performed a miracle on it. Looks brand new inside and out- ceramic sealant and interior detail. Thank you for the outstanding job and awesome customer service. Joe very helpful, you can tell he loves what he does. read more

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I brought my Lexus SUV for just a car wash. They sprayed an acid based solution on my painted rims and it burned the paint off. They did not tell me this when I went to pick it up. My husband noticed it right away. We sent them pictures to the manager Hazel who was working that day. They reluctantly offered us to have the wheels repainted and a rental car they would reimburse us. We declined the rental car, and saved them money. Had the rims repainted which took 3 days. It was the wrong color when we picked it up. So Thirsty cars offered a free Master Detail and a free Shipping detail as well. At our convenience. We told them we would probably do it during March or April before we move. This happened in December. They agreed. Well we just called to schedule it and we're getting the run around. Conveniently the manager is on "vacation". The owner who was agreeing previously is now saying we can offer you half off. I can't understand that kind of business that has no integrity. I have sent people there before because they used to be more service and people oriented. It's sad really. read more

Due to an unexpected early closing of escrow, I had to cancel a later appointment at a different place for a shipping detailing job for my car. Chelsa was able to get me into their busy schedule on the Sunday coming up. It was worth the drive from Honolulu. The place was easy to find, and the team was welcoming and friendly. I was given a timeline and when to expect my vehicle to be completely detailed. I left for a few hours and returned as they were finishing up. My car was good as new, even my dog's stubborn shedded hairs were gone! Very professional crew, responsive to the customer, and communication was excellent. Highly recommend for anyone looking for a great detail job at a fair price. Thank you!! read more