Been with them for about a year and a half. The service is pretty good. The monthly monitoring charges were reasonable. And they didn't have any competition at that price point. The equipment is generic china made stuff which is locked to think protection, which I put up with because of low monthly monitoring cost. Everything was going well for them, until Ring came along and ThinkProtection increased their monthly monitoring charges.
It doesn't makes sense for me anymore for the following reasons:
1. Ring entered into the market with their own monitoring system which has better equipment and lower subscription plan. (Ring premium plan with unlimited devices for 100$ a year)
2. I have a ring doorbell for which I pay (50$ a year - Ring basic plan for 1 device only). So the additional cost I'll incur is 50$ and will do away my commitment with Think Protection for 200 $ a year resulting in 150$ savings.
3. Think Protection increased their monitoring charges after a year I was with them to 15$ a month+tax which is more expensive than Ring premium anyway despite the sub-standard equipment.
4. The capital expenditure I incurred to buy the think protection equipment is down the drain as the equipment is locked to them and can't be used with another provider.
Make an informed decision after considering all the facts. Don't just fall for the low monthly monitoring cost as they'll increase it soon. Also, in a way they lock you in because you wouldn't want to switch away from them as you have made significant investment at the start while buying the equipment. read more
