They installed the security camera, alarm and doorbell for my house and I definitely recommend…read morethem. They did a very good job and used top notch quality for everything. Their pricing is also great!

Home Renovations. The basement needs to be furnished flooring and framing. A complete reno with…read morebathroom and kitchen.

Terrible Customer Service: 15+ Year Loyal Customer Treated with Disrespect…read moreAfter being a loyal Grand Alarms customer for over 15 years, I am deeply shocked and disappointed by how this company treats its long-term clients. On Saturday, Sept. 19, 2026, at 10:00 AM, a technician arrived at my home for a service call. When he asked if I had other concerns, I asked a straightforward question. Instead of answering, he became visibly upset, aggressive, and began raising his voice inside my home. When I calmly asked him to leave, he walked out, turned around, and swore at me (using the F-word) at my own front door. I immediately called customer service and spoke with a representative named Jam, who assured me a manager would call first thing Monday morning. No one called. I finally received a call on Monday afternoon from a manager named Carson, who spent the conversation defending the technician's unacceptable behaviour. Carson promised to follow up with me by Friday, Sept. 25, 2026, but completely ghosted me. I have left multiple messages on Sept. 25, Sept. 28, Sept. 29, and today, Oct. 1, 2026. Representatives confirm he is in the office but refuse to provide his extension or connect me, meaning my concerns are being actively ignored. Grand Alarms is sending aggressive individuals with severe anger management issues into people's homes, and their management team actively covers for them. I hope the CEO of Grand Alarms looks into how this organization is being run, as they clearly do not care about customer safety or loyalty. #GrandAlarms #BadCustomerService #CustomerService #HomeSecurity #ConsumerAlert

First time ever writing a review…read more I have a duplex rental property in downtown Hamilton that needed extra security. I called around and felt most comfortable with Patrick over the phone and arranged to meet at the property. After spending 5 minutes with him, I had no doubt I picked the right guy for the job. He installed the cameras and programmed the receiver and BAM we are good to go. Patrick is an awesome guy with Years of experience. I recommend his services to anyone anytime. Cheers Patrick and keep up the good work!! Kevin

I had previous business with Locksey and was very happy with the service. I recently moved and…read morerequired cameras to be installed around my property. I have always had my phone calls returned promptly. There was no mess left after the installation and the job was done very neatly. No wires are showing. I did obtain additional quotes both times that I needed to have cameras and found the charges reasonable. Thank you Patrick for another great job.

Lack of service and knowledge for smart home system. They are not able to provide service to…read morecontrol 4 system if you already have one and I wouldn't trust them to install it either.

Jacob and his team are fantastic. Service was great. Jacob actually came back a few days later to…read morepersonally adjust the cameras. I highly recommend them.

I don't usually write reviews but this company really went out of their way to take care of us…read more We've accidentally set off the alarm a couple times before, took me about half a minute to turn it off. Every single time, someone from LST would call me a couple seconds later to check in on me. Recently, LST called me again to tell me that I was due for a battery change. Funny thing is, I actually saw a light on my keypad the day before and was wondering what it was. The girl on the phone says that's the system's way of telling me that the battery is low. They sent someone to change the battery, and the light went away. My family and I have used different alarm companies in the past, but the way LST looks out for you is a cut above the rest. I've been with them for almost 2 years now and it's been great!

Ok, after maximum two and a half year of using their service, we got charged $120+tax for replacing…read morebatteries for the main units and the sensors. The cost of the main unit battery is major, the batteries on sensors are just AAs. I was told that the battery should last for a few years and opening and closing the doors with sensors wear out the batteries. This is understandable but i still feel like scammed somehow. Not remembering being told during installation. The technician was in my house for 15 minutes ish.

Ilan travelled north of the GTA and set up and installed several cameras for our commercial…read moreproperty. Great service even well after installation day. Very knowledgeable. Highly recommend Blaze.

I had been a customer of Blaze Alarms for approximately 10 years, initially hiring Ilan for…read moremonitoring the alarm system that had came with my home, as he was quite affordable at the time. Ilan later suggested that he install a camera system to enhance security. During the installation Ilan appeared inexperienced in camera systems, both in installation and operation, as the cameras were not compatible with the paired DVR, resulting in blurry images. The manufacturer eventually came out with a new system, which rectified the issue. Rather than offering to replace the old poorly working one, he charged me for a whole new system. Later, after requiring a replacement battery for the alarm, Blaze Alarms quoted me $82.00, however, I was able to purchase the exact same battery for $12.00. Blaze Alarms soon started raising my alarm monitoring rates to the point that they were no longer affordable and I was forced to cancel our monitoring service. This past month Bell transitioned my internet from wired to fibre optics, causing the camera system to become inoperative. The Bell tech advised that the original installer, with his knowledge of the system, could easily rectify the programming. I reached out to Ilan and requested a service call. He responded, "I don't have time to do service, too busy with work. You can try to find someone else to help you." I gave Blaze Alarm 2 stars because it accurately reflects the quality of work, lack of professionalism and respect for a long term customer, who always paid his bills on time.

Great guys to install into your home smart home system and connect it to all other systems,…read more(security, alarm, monitoring, climat, light). With all this technologies home more than home...

Alex from Setup Team made an exceptional job planning and creating our home theatre…read more He helped with purchasing some equipment (cheaper than we could find) and with any aspect of installation. He fished cables through the walls for all in-wall speakers, including 4 Atmos speakers in the ceiling. The installation of the ceiling projector and screen was impeccable too. He was very professional, had a great attitude and worked without wasting any time. The cost of Setup Team services was very reasonable (I did compare to other companies). I cannot advise Setup Team enough. Just give them a try. I'm confident that you'll be very satisfied.

Alex of SetupTeam sent us his technician Andrew to do our TV wall mount installation. Andrew…read morearrived on time, was courteous , and clearly knowledgeable . He installed the wall mount kit which we had provided without any problems and did so in a timely efficient manner. He took the time to reorganize our cables and left the project clean and tidy. We were delighted with his work and pleased with the price which Alex had quoted . We would definitely use their services again, and recommend them highly.