Protection Plus

3.0 (8 reviews)

Security Systems, Keys & Locksmiths, Home Automation

Closed • 8:00 am - 5:00 pm

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Services - Protection Plus

Home automation repair

Component automation

Key duplication

9 More Services

Key extraction

Installing or replacing locks

Lock rekeying

Lock repair

Security monitoring services

Security system installation

Security system repair

Smart lock repair

Home system automation

Protection Plus Photos

Protection Plus - Mike Holmes' personal CCTV system by PROTECTION PLUS - Security Systems Near Me - Toronto, Ontario

Protection Plus - Inaxsys LEGEND PTZ security camera installation - Security Systems Near Me - Toronto, Ontario

Protection Plus - Honeywell ProSeries all-in-one alarm system - Security Systems Near Me - Toronto, Ontario

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Protection Plus - Mul-T-Lock Integrator cylinder pinning - Security Systems Near Me - Toronto, Ontario

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Mib 360 - G.

4 months ago

We had a great experience with Protection Plus from start to finish. Brandon, the project manager, personally helped us with the scheduling and quote and took the time to walk us through the entire process with clear explanations, which made everything feel easy and well-organized. Scheduling was smooth, the installers arrived right on time, and the installation itself was excellent. The team was polite, professional, did a great job, and cleaned up after themselves. Overall, a seamless and very positive experience. Highly recommended! read more

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John S.

9 months ago

Would not recommend this service. My security system failed to connect and communicate with the server. Called tech support and no one has returned my call for 3 days. Mickey Mouse operator, use a respected and large security firm to protect your home. read more

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Gerry B.

8 months ago

they were called, they came, they did all that was needed, the service was great, the attention to detail..amazing. NO mess , no fuss, tidy up after they were done. pricing was fair, would reccomend them to anyone.Longtime client, not going anywhere. keep it up read more

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Anthony M.

6 months ago

I thought I was getting a top of the line Korean system that would be trouble free. Installation was clean, but the system didnt work 100% from the start. A second follow up appt was late ( 3pm vs 630Pm) with no communication on a window of time prior to, just a start time. Even now i can't get my wife's phone onto the system. Communication was the sticking point with this install. The Installers ( Subcontractors) admitted to never having worked with this camera system before when they could figure out how to makethe speaker function work. While an install like this SHOULD be complete in one full day, issues happen. But to waste my day waiting on a 3 pm follow up start, getting a call at 4 pm to show up at 630pm is just not professional. Also, my phone was blamed by PP as per the estimator, for the intial problem with the speaker function in th camera. I didnt change a thing. The App for Lumisys is not very easy to navigate, not friendly at all. Lack of training on the installed system and lack of communication has lead to a frustrated customer who will not recommend Protection plus to anyone and , in fact, will warn against them any chance I get. Life is to short, do not waste my time , especially when I pay top dollar. Did I mention PP was the most expensive quote? Double the cheapest one I recieved. Sometimes you do not get what you paid for. 2 stars only because the physical install was super clean. read more

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V P.

3 years ago

I have been with this company for the last four years and it has been a disappointment from the beginning. From being oversold at my consultation. From buying bad product that 3 to 4 years later, they refunded me because the owner or the manager admitted it was a faulty product, and they were no longer carrying them because of the problems they had with them. From being in comfortable with their service technicians. They blamed me in the end and said that I was not happy and they were discontinuing my service and leaving me high and dry. I am left with faulty equipment and no monitoring and to boot. They wanted me to pay $245 for the last visit that the sensor is still not working and they're telling me it's MAYBE an environmental problem. It's taking me about a month to write this review because I did not want to be emotional. I just want it to be factual. Their last visit in my home wants to fix And it was not fixed. I had to call them back within a few weeks. I was not comfortable with the technician they sent and I asked them not to send him back. Sure enough they sent the same technician to fix the problem, and I refused him entry to my home. When someone tells you they are not comfortable in the presence of someone it should be taken seriously when I then brought it up when speaking with the general manager he said he never heard about it, of course he would say that. I told him look at your logs when I called in the office and said I will not let him in send someone else, which they never did.. I think that says it all about this company. -00000000 stars read more

Business owner information

Allan B.

Thank you for sharing your thoughts and experiences with us through…

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Jerry B.

5 years ago

February 26, 2021 Never trust or use this company (Protection Plus) located at 11-1540 Loadstar Rd, Toronto, ON, M3J 3C1. I've had problems with their company and their so-called-service since November 2019 and no one bothered to get in touch with-me regarding it. They charged me for a service they did not provide as Allan Baum, President, told me on December 17, 2020 that they had it deactivated, which means they did not receive any signal from my system for over a year. A technical difficulty they didn't bother to notice but yet continued to bill me for services-not-rendered. On December 17, 2020 at 9:22am I set off the alarm system to see if they would respond. It went off for 8 minutes; no response from Protection Plus whatsoever and that's when I phoned to speak with Allan Baum, President. A lot can happen in 8 minutes. I spoke with Allan Baum, President, to complain. That's when I told him I was testing the system and that's when he told me that it was turned off; and that's when they turned the system back on. In the meantime, they hired a collection agency to hound me like I have never been hounded in my life. Legal Credit Management Corp (LCMC) didn't look into this any further on my behalf, a customer, before believing false accusations regarding this. It appears they believed Protection Plus without any investigation on my behalf, as a threatening loud-mouth so-called 'woman' screamed and threatened me during a phone call. After my talk with Allan Baum, a half hour or so later, a guard came to my door; They sent a guard? when they knew very-well I was testing the system, which they just turned-back-on when I told them what I was doing. Would you pay for something that was not provided? And BTW, my contracted ended 10 months prior to all of this. Today, I received a notice/bill, from Protection Plus, saying that I have to pay $90.40 for a 'Private guard dispatch for false alarm'. Go figure! These unprofessional abusive people working for this company continue to harass me. Will the harassment ever end? I would never recommend this harassing and abusive company, Protection Plus, whatsoever; they obviously cannot be trusted with your home security and/or your trust! read more

Business owner information

Allan B.

Thanks for your comments, Jerry. Now the rest of the story.…

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George K.

5 years ago

Awesome work from Protection Plus. They were quick to respond and the work that John did was professional clean and far beyond expectations. Thanks John and Protection Plus. AWESOME read more

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Stephen R.

11 years ago

I went along with Protection plus security system for adding security to my store and glad to say that it's been working great! It's been about 1 year since I got it installed. They offered a fair price and the specialties of their product were matching most of my requirements which is what attracted me to them. Their team was also very nice and easy to work with. I highly recommend their service for your business or home security needs. read more

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More info about Protection Plus

11 - 1540 Lodestar Road
Toronto, ON M3J 3C1
Canada
Directions
(416) 444-4663
Call Now
Visit Website
http://www.protectionplus.ca

From the Business

Specialties

Protection Plus’ mission is to provide Real. Trusted. Security. To provide security solutions with superior service, integrity, and value and to help our clients protect what they value most: their families, their homes, their businesses.

History

Established in 1994.

Protection Plus started in 1994 in Toronto. From a one man show, we have grown over the past 20 years to becoming one of Canada largest independently owned security companies. Over the years we have proved electronic and physical security to tens of thousands home and business owners across the Greater Toronto area and Southern Ontario.

Meet the Business Owner: Allan B.

My wife and I started Protection Plus in 1994 out of our home. Many years and thousands of customers later, we are proud to have one of the largest independently owned Canadian alarm companies in Ontario.

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Alarm Guard Security Services

(4 reviews)

Don't trust this company. The owner, Glen, smoothtalked me into a sale without mentioning that they…read morewould do a credit check. He used the info I gave him - ostensibly to install the system - to run this "hard check" without my consent. The day the installer arrived I noticed numerous parts of the contract they wanted me to sign referenced a credit check. I refused. I called Glen back and he suggested I just cross these sections out. They did the credit check anyway. I was in the process of buying a house and my score dropped from 750 to 685 because of this one check. It cost me the house I was trying to buy. That's exactly why I would *never* have consented to a check in the first place. The system is outdated and clunky. And, trust me, if you ever need to get in touch with them for any reason be prepared to sacrifice hours of your time talking to robots, automated systems, being interrogated for your into and then being transferred over and over and over and over again because whatever you want "thats a different department." They really put the faceless in Faceless Corporation here. Trust this and the other review - avoid at all costs.

What an awesome company to do business with. Everyone from start to finish really took care of us…read morealong the way. Thanks and will be referring family and friends.

SafeTech Security

(12 reviews)

Willowdale

This is an excellent home security company. Brant was terrific at honestly assessing what we needed…read moreand offering a complete solution. The installation was quick and very professional. I've had the system for a few months now, and it has worked flawlessly. The app that controls the system is well-designed and very easy to use. I highly recommend this company.

My wife's business used this company and she was duped into a predatory long-term contract. When…read moreshe passed away from cancer and the business went under, they heartlessly tried to extort a large payment out of me, calling a collections agency to harass me at all hours of the day. Deeply saddened by the complete lack of customer service.

Spytech

(1 review)

Mount Pleasant and Davisville

This place gives me the creeps! It's like the shop was built in the 80s and hasn't changed a bit…read moresince. Walked into the small and dirty shop to be greeted by a sweaty guy who had been chilling in the back until we walked in. Most of the technology looked outdated: vintage walkie-talkies, tape recorders, fake police badges. The place smelled weird too. Couldn't wait to get out of there! You could find cooler and more modern spy gear somewhere online.

Voltronic

(1 review)

We love the service we received from Voltronic Inc for installing our new Neat video conferencing…read moresystem! From the initial consultation to the final setup, their team was incredibly professional and efficient. Their solution gives us the chance to have seamless hybrid meetings with only a finger tap!

From the owner: We're HTA Certified: Luxury and a CEDIA Premium Partner focusing on providing Turnkey Smart Home…read moreand Office solutions.

Reillys Lock and Security Systems

(3 reviews)

Lost my house keys and was unable to cut at Minute-keys at walmart. I randomly just searched for a…read morekey smith that can cut buildings keys and stumbled upon Reilly Lock and Security System. The gentlemen were really kind , professional and extremely helpful. He was able to found a match to my key and cut my keys within minutes. No appointment was required. It only cost around $9. I highly recommend coming here to cut your keys or any other services

I was driving on QEW getting onto the 401/427 merge. I was doing speed limit as the traffic was…read moremorning rush traffic- about 750 on Monday Morning. I looked in my rear view on the exit as I have been trained by SMITH System driving. All I could see was the front grill of a Sprinter. I immediately speed up as I was concerned with the lack of sense this driver had. As I merged into the right lane this guy came around screaming and giving me the finger. Either this guy has emotional issues and I would be extremely concerned for them to come to my home if I was not there. Or he was late for work needing to speed as I can only assume this business treats its workers in a way they are screaming at potential customers in a moving Billboard

Locksmiths & Safeman Security Hardware

(28 reviews)

Downtown Core

A long-overdue review for this place, but I thought of them today and they are great. Last year, I…read moregot my mailbox keys copied for my condo, and it works fine. I also remember it to be relatively cheap, like $3 or so if I remember correctly. Pricing will vary depending on your type of key. Better value than Canadian Tire, which charges about $6~ flat per key. It doesn't matter if it's a mailbox or door key. I also remember the man working the counter was really nice. I've gotten a few more keys done over the year, and sometimes, I had to resort to Canadian Tire or Walmart even if I don't quite want to. Why? The only issue is they open only on weekdays and close quite early on weekdays, so I don't make it there on time.

This is the fourth time I'm come here to duplicate a security key. The service has consistently…read morebeen friendly, fast, and good quality. The key keys has always worked (they include a warranty). The price still remains $10+tax.

Max Home Security

(1 review)

Great guys to install into your home smart home system and connect it to all other systems,…read more(security, alarm, monitoring, climat, light). With all this technologies home more than home...

SetupTeam

(17 reviews)

Yonge and Eglinton, Mount Pleasant and Davisville

Alex of SetupTeam sent us his technician Andrew to do our TV wall mount installation. Andrew…read morearrived on time, was courteous , and clearly knowledgeable . He installed the wall mount kit which we had provided without any problems and did so in a timely efficient manner. He took the time to reorganize our cables and left the project clean and tidy. We were delighted with his work and pleased with the price which Alex had quoted . We would definitely use their services again, and recommend them highly.

Alex from Setup Team made an exceptional job planning and creating our home theatre…read more He helped with purchasing some equipment (cheaper than we could find) and with any aspect of installation. He fished cables through the walls for all in-wall speakers, including 4 Atmos speakers in the ceiling. The installation of the ceiling projector and screen was impeccable too. He was very professional, had a great attitude and worked without wasting any time. The cost of Setup Team services was very reasonable (I did compare to other companies). I cannot advise Setup Team enough. Just give them a try. I'm confident that you'll be very satisfied.

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The reviews below are not factored into the business's overall star rating.

Tee Off For Mental Health A.

1 year ago

**Outstanding Service and Installation from Protection Plus!** I recently had an alarm system installed by Protection Plus, and I can't express how impressed I am with the entire experience! From start to finish, it was a seamless process. First and foremost, I want to give a huge shout-out to Steve, the sales representative who guided me through the options. His knowledge of the products and services was remarkable, and he took the time to address all my questions and concerns, ensuring that I chose the best system for my needs. Steve's professionalism and dedication to customer satisfaction made me feel confident in my decision to go with Protection Plus. On installation day, Aaron, the technician, arrived right on time and instantly made a great impression. He was not only clean and organized but also incredibly efficient. Throughout the installation process, Aaron demonstrated his expertise, explaining each step and ensuring everything was set up perfectly. I truly appreciated his professional demeanor and attention to detail. The entire team at Protection Plus has exceeded my expectations, and I can confidently say that I am happy with the reliable service I received. If you're in need of an alarm installation or any protection services, I highly recommend contacting Protection Plus. Thanks again to Steve and Aaron for your fantastic work! read more

Paul G.

12 years ago

Protection Plus roughed in the alarm system in our new home and contacted us after we moved in about installing a system. After shopping around we found their offer to be quite reasonable. Installation went very smoothly with the technician showing up on time, being very courteous and thoroughly explaining the system. Follow-up support was excellent when one of our motion sensors was not working properly. The sensor was promptly replaced under warranty when it was determined it had malfunctioned. Monitoring has been good with phone calls received immediately to check on us the few times we've accidentally set off the alarm. I would definitely recommend Protection Plus for anyone looking for a new system or looking for monitoring service. read more

Patrick S.

6 years ago

I have had locksmiths from Protection Plus install the security systems in my shop. Being impresses with their work, I also made them change the locks in my home because of increased burglary in our area. One thing I am positive of is that they are professionally outstanding and knowledgeable in their work. They provided us with excellent suggestions, including our budget, for our benefit. They willingly offered suggestions for improvements on not just physical entry but security monitoring as well. I will have them return for additional work in the future. read more

Rani R.

7 years ago

I had my alarm system, cameras and window film installed by Protection Plus and their team- overall a great experience through, my sales rep. Steve R was very professional and patient with me through the process - I did had lots of questions and concerns. The technicians did a wonderful job-even cleaned up after. My family and I now feel extremely safe and fully protected after John the locksmith finished installing high security locks on our door. I would highly recommend Protection Plus to anyone who is looking to fully protect their home or business. read more

Kumar D.

6 years ago

I had my alarm system, cameras and window film installed by Protection Plus and their team- overall a great experience. My sales rep. Steve was very professional and patient with me throughout the process - I did had lots of questions and concerns. The technicians did a wonderful job-even cleaned up after. My family and I now feel extremely safe and fully protected after John the locksmith finished installing high security locks on our door. I would highly recommend Protection Plus to anyone who is looking to fully protect their home or business. read more

Max K.

7 years ago

After a frustrating experience with another security company that missed the meeting and then gave us faulty advice about what we needed just so they could make more money, we finally found Protection Plus. Their staff were prompt, honest and it was obvious from the beginning that they wanted to do what was best for us. The installation was a breeze and their installers were real gentleman. They deserve 7 stars for the work that they did. I highly recommend their services to anyone that is serious about keeping their family or business safe. read more

S A.

8 years ago

Having a secure home = peace of mind - Steve R. is a true professional - he answered all of my questions and made a great first impression - their plans are great - so much so my parents have switched to Protection Plus and a technician is going over next week to make the switch. Joe who did the installation is fantastic as well - lots of info and very efficient. The reviews I found online are accurate and I absolutely recommend you to speak Protection Plus and see for yourself. read more

Jason D.

9 years ago

My wife and I decided to install a monitored alarm system on our house for that added peace of mind and we couldn't be happier. John from protection plus came out and installed an easy to use security system, that met our needs and our budget. He was friendly, knowledgeable and didn't rush the process. He answered all of our questions and made sure we felt 100% confident using the system before leaving our house. Higly recommend Protection Plus Security systems!! read more

John F.

12 years ago

I have been with Protection Plus for almost 5 years with no problems. They have a very helpful staff. Earlier this year when my keypad with beeping, I called them to ask them why it was beeping. Turns out it was a warning beep to tell me the backup battery needed to be replaced. Protection Plus is great value for alarm monitoring service! Thank you. read more

Kristine S.

6 years ago

Thank you, team, for installing window film for my house. It has been for months we were planning to install window film to increase the safety and security of our home. And it was Protection plus team in this consequential situation, they came and installed the window film. Once again, Thank you, team! read more

David M.

9 years ago

I have been a customer of Protection Plus for years and without hesitation, I can recommend them to take care of anybody's security needs. Any problems or issues have always been dealt with in a very quick and thorough way. absolutely... 2 thumbs up!!! read more

Kash K.

12 years ago

I've been a subscriber to this service now for 3 years and it's been great. The initial installation was mess-free, how things worked were well explained, and options were clearly outlined. I highly recommend this service. read more

Douglas M.

1 year ago

Fantastic system that was setup quick and easy to program. Technician walked us through everything after installation. Great customer service. We have had the system for many years and it works great with no issues. read more

S. H.

12 years ago

Have been using this company for 5 years, and have always received great service. The rates are competitive and the staff at the customer service centre are always there to help. Very happy with my decision. read more

Brandon B.

7 years ago

Great service and competitive prices. They have everything you need with regards to security and you can have everything you need done with them. We had our alarm, locks and cameras done by them. Thank you read more

Brandon B.

9 years ago

I needed to get my locks re-done so I called Protection Plus and they did a great job! Service was very quick and prices were very competitive. Extremely happy, would recommend! read more

Daniel N.