I contacted this company for a quote and clearly explained that I needed an alarm system for six…read morewindows and five doors. The salesperson discussed my requirements with me, provided a quote, and I signed the contract. Since I wasn't familiar with the technical details of the contract, I trusted that it reflected what we had discussed. When the technician arrived, I was told that the contract only covered one window. If I wanted the remaining five windows included, I would need to pay nearly $500 more. I feel the sales process was not transparent. The quote I received did not accurately reflect what I had requested, and after I signed, I was told it was my responsibility for not catching the discrepancy in the contract. While I understand the importance of reading a contract carefully, I also believe customers should be able to rely on the salesperson's explanation matching what is actually being sold. Overall, I was very disappointed with the lack of transparency and the way this situation was handled.

We had a great experience with Protection Plus from start to finish. Brandon, the project manager,…read morepersonally helped us with the scheduling and quote and took the time to walk us through the entire process with clear explanations, which made everything feel easy and well-organized. Scheduling was smooth, the installers arrived right on time, and the installation itself was excellent. The team was polite, professional, did a great job, and cleaned up after themselves. Overall, a seamless and very positive experience. Highly recommended!

Very disappointing encounter. I was in the market for a replacement lock core for a very popular…read morepadlock that allows for easy re-keying as well as an additional lock of similar type so that they could be keyed alike. All in all a walk in the park for any locksmith. Specifically, I needed a W7000 core with a A1045 key way for an American A703 padlock AND an additional A703 lock which normally sells for between 22 and 28 dollars. While attempting to describe my requirements, I was met with obstinance, argument, combativeness and dismissal. My attempts to keeps the discussion productive were not reciprocated. After several outbursts from the owner I resolved to simply purchase the lock and leave quietly. The owner then demanded that I pay 75 dollars plus tax for said lock valued at 27.95 according to his own price tag.. I bid him good day and left. Epic fail. In fairness, I had been warned about the surly disposition of the owner by a neighbouring business owner ten minutes earlier but failed to heed the advise.

What a disaster! We had four small locker keys to duplicate. We needed multiple copies. We found…read morethe first set of copies did not work, so when we got back to town, we returned the keys, and they tried again. Unfortunately, this set did not work, either. We asked for our money back, less the cost of the keys themselves, which we thought was a more-than-fair solution. Nope! The owner said we needed to TAKE THE LOCKS OUT OF THE LOCKERS (they are ski lockers up north and do not belong to us, they belong to the resort) and bring them to him! As if. We countered with an offer that he could come up north with us next weekend and try them out himself, but of course, he said he was too busy, lol. I asked AGAIN for a refund, but he would not return our $30 or so. I think that's disgusting. The guy could not cut the keys, and did not offer a viable solution, so EPIC FAIL, Abso!

I asked for a quote to replace my current door lock with a smart lock. We agreed on the price so…read morethe technician came to install the lock. He left after installation saying that he is not responsible for setting up. So I was doing it myself. But I had trouble calibrating the lock because the hole in the frame was not big enough so the dead bolt keeps getting stuck in it every time I tried to calibrate the lock. The technician should have known that before he left and if not than he is not qualified to do his job. So he left knowing that I am going to have trouble when I try to calibrate the lock after he left. So I called him He came again next day but asked for more money to fix it. He said that he need to do some fabrication on the frame and it will cost me another 50$. At first I disagreed so he left without doing anything. Now I am stuck with a door without a fully functional door lock. I will have to ask someone else to come and finish the job and of course pay him again. I finally agreed to pay the additional amount to get the job done since I was kind of in a hostage situation with a non functional door lock on my front door. They agreed to send a technician but nobody showed up. So I end up with a unfinished job in spite of paying the agreed amount and also willing to pay more five days after the job was started. Finally I called another locksmith and he did the job for $25. It took him less than 10 mins to finish the job. I hope this review will help someone from not getting in a situation that I am today

One of the best locksmith experience l. This wasn't the first time I called a locksmith, and…read morecomparing to all others Blocksmith were the best in giving on time response , and when the technician arrived his gratitude and the value of the service was satisfactory. The prices were reasonable. It was great and unforgettable moment I had , I was locked out and the tech came fast and saved me and my kids from the cold weather, and we gave him another job for the next day, and did fantastic job.

Very friendly and professional！ This is the only place I found that can copy my condo key made by…read moreschlage. The store has quite complete set of blank keys and I am glad that I found this store eventually after many searches.

I purchased a small part for an existing home lock from the owner of this small business. I was…read moresold the wrong part, when I tried to return it the following day, he asked me for the receipt, where in fact he clearly did not give me one. The part was only $12.00 however, it was the way he asked for the receipt with a smirk on his face and an insincere tone of his voice knowing that I didn't have it. He had personally sold me the part the other day and clearly remembered me. What does he get out of cheating a customer out of $12.00? He must be pretty desperate to try to pull a stunt like this. Imagine what this guy gets away with on a daily basis....

A "WOW" service !! Daniel made my day when he was able to replicate a key from a simple "photo"!…read moreAnd within 2 hours(!!) which is unheard off(!) I was stuck without a key for my truck, which was about to be towed away by the police. Luckily my friend was able to take a photo of the key ; so I sent him a picture and within 2 hours he made with an actual key (!) and even moved the truck for me out of the way so it's will be parked secured. Daniel thank you so much , best service I ever had.

Dani sent David to check our lock. It turned out that we needed a new one. David gave us a choice…read moreof locks and he installed the one we wanted. He was pleasant and professional. I highly recommend them.

I can't think of anything the people I spoke with here could have done to improve this rating or my…read moreexperience at this locksmith. I needed a new key and had a couple specific ones in mind. Without any condescension or sarcasm towards me (someone who does not know keys) the guy at the front counter was super friendly and greeted me right when I walked in, was very helpful, respectful and patient with any questions I had. He answered all in great detail so I knew why the keys were not match the one I was getting a copy of. Great locksmith in the middle of the city core!

A long-overdue review for this place, but I thought of them today and they are great. Last year, I…read moregot my mailbox keys copied for my condo, and it works fine. I also remember it to be relatively cheap, like $3 or so if I remember correctly. Pricing will vary depending on your type of key. Better value than Canadian Tire, which charges about $6~ flat per key. It doesn't matter if it's a mailbox or door key. I also remember the man working the counter was really nice. I've gotten a few more keys done over the year, and sometimes, I had to resort to Canadian Tire or Walmart even if I don't quite want to. Why? The only issue is they open only on weekdays and close quite early on weekdays, so I don't make it there on time.

Excellent service, price and speed of delivery. The cut key works just like original and confirmed…read moreby dealership to be accepted as replacement.

Got my car fobs fixed in under 15min. Very knowledgeable, he saved the day! Price was reasonable so…read moreI tipped him as well.

would give a 0 if i could. first got 2 fobs for $500 and they broke down over and over again. had…read moreto beg and plead for them to honour their 1 year warranty. they finally fixed them and they broke down again. had to beg and plead again for them to fix/replace. they finally did. now, they have broken down again for the 3rd time. stay away from this company. horrible products that don't wor and even worse customer service. stay away.

The only reason they got one star (other than that 0 does not exist in this rating) is that the…read moreperson actually arrived for the appointment (mobile service). The price he quoted me to make a copy of the key was more than a double of what was quoted over the phone. He was rude and condescending, calling me "naive" in thinking that I could get this service for the previously quoted amount (!!!). He called his contact to get a recording of my two conversations with them and apparently they could not find this recording; conveniently so, because they knew what they said. They lie to people and take advantage of people that may be desperate to get a key and might pay whatever they are told. Do yourself a favour and find another service and people that are honest and deserve your money; this business is not it!