I don't usually write reviews but this company really went out of their way to take care of us…read more We've accidentally set off the alarm a couple times before, took me about half a minute to turn it off. Every single time, someone from LST would call me a couple seconds later to check in on me. Recently, LST called me again to tell me that I was due for a battery change. Funny thing is, I actually saw a light on my keypad the day before and was wondering what it was. The girl on the phone says that's the system's way of telling me that the battery is low. They sent someone to change the battery, and the light went away. My family and I have used different alarm companies in the past, but the way LST looks out for you is a cut above the rest. I've been with them for almost 2 years now and it's been great!

Ok, after maximum two and a half year of using their service, we got charged $120+tax for replacing…read morebatteries for the main units and the sensors. The cost of the main unit battery is major, the batteries on sensors are just AAs. I was told that the battery should last for a few years and opening and closing the doors with sensors wear out the batteries. This is understandable but i still feel like scammed somehow. Not remembering being told during installation. The technician was in my house for 15 minutes ish.

This is an excellent home security company. Brant was terrific at honestly assessing what we needed…read moreand offering a complete solution. The installation was quick and very professional. I've had the system for a few months now, and it has worked flawlessly. The app that controls the system is well-designed and very easy to use. I highly recommend this company.

My wife's business used this company and she was duped into a predatory long-term contract. When…read moreshe passed away from cancer and the business went under, they heartlessly tried to extort a large payment out of me, calling a collections agency to harass me at all hours of the day. Deeply saddened by the complete lack of customer service.

A long-overdue review for this place, but I thought of them today and they are great. Last year, I…read moregot my mailbox keys copied for my condo, and it works fine. I also remember it to be relatively cheap, like $3 or so if I remember correctly. Pricing will vary depending on your type of key. Better value than Canadian Tire, which charges about $6~ flat per key. It doesn't matter if it's a mailbox or door key. I also remember the man working the counter was really nice. I've gotten a few more keys done over the year, and sometimes, I had to resort to Canadian Tire or Walmart even if I don't quite want to. Why? The only issue is they open only on weekdays and close quite early on weekdays, so I don't make it there on time.

This is the fourth time I'm come here to duplicate a security key. The service has consistently…read morebeen friendly, fast, and good quality. The key keys has always worked (they include a warranty). The price still remains $10+tax.

This place gives me the creeps! It's like the shop was built in the 80s and hasn't changed a bit…read moresince. Walked into the small and dirty shop to be greeted by a sweaty guy who had been chilling in the back until we walked in. Most of the technology looked outdated: vintage walkie-talkies, tape recorders, fake police badges. The place​ smelled weird too. Couldn't wait to get out of there! You could find cooler and more modern spy gear somewhere online.

in my opinion, they far far away from them. they installed a…read moresustem that does not work. its been days and i cant get a hold of any tech this has been hell!!

They came and installed. After that trying to get service from them is a nightmare. I spent a lot…read moreof time trying to reach them. By phone, and by text. I only had the system for about one month and it's not operating properly. We have high end equipment to protect and want to be sure that our system is working properly. We changed from our existing alarm company for 15 years and now we are very disappointed. I've tried so many times and asked that they send a technician and they do not respond. Be careful.Apparently they are associated with Brinks security but Brinks security just tells me I have to contact them because they are one of their partners.

We love the service we received from Voltronic Inc for installing our new Neat video conferencing…read moresystem! From the initial consultation to the final setup, their team was incredibly professional and efficient. Their solution gives us the chance to have seamless hybrid meetings with only a finger tap!

From the owner: We're HTA Certified: Luxury and a CEDIA Premium Partner focusing on providing Turnkey Smart Home…read moreand Office solutions.

Do not use Grand alarm! No customer service what so ever once you become a client. After 9 years of…read morepaying for alarm monitoring, and cameras, my house was broker in and alarm did not go off! long waiting time on hold and then disconnect. nobody calls you back. Technician is rude and late. They don't protect, they collect!

One of the worst customer service experiences I've ever had. I spoke with Cindy from Grand Alarms,…read morewho was rude, unclear, and spoke with a condescending attitude. She mumbled, interrupted me multiple times, and offered no real help. It's evident she lacks even the most basic customer service skills. I would strongly advise against doing business with this company. I also had the unfortunate experience of speaking with Komothy from the Administrative Department, who falsely claimed to be a manager after I specifically requested to speak with one. She raised her voice during the call and eventually hung up on me. Completely unprofessional and unacceptable behavior. If i could give this company zero stars, I would. I mean, who yells at customers? Regardless of the situation, you NEVER yell at customers, give them attitude, etc.