Quality care and great service. we've been really hairy with the therapists we've seen here.read more

My son who is nonverbal autistic goes here for speech. They do an amazing job. Extremely patient…read moreand understanding. Denise does a great job.

I am extremely disappointed with the unprofessional treatment I received from a Spanish-speaking…read morereceptionist who identified herself as Jasmine. Yesterday, my son had occupational and speech therapy. While I was there, I specifically spoke with the front desk because my son had recently been approved for ALTCS. I gave them his new insurance information and asked what the next steps would be for him to receive more than 30 minutes of therapy. Two staff members spent several minutes reviewing everything and eventually explained that I needed to contact his DDD coordinator and that his pediatrician would need to send a new referral before he could continue receiving additional therapy. They returned the insurance information I had given them and specifically told me that they did not need to change anything in their system because his ID number was the same. At NO point did either employee tell me that there was an issue with his insurance coverage, that his therapies that day might not be covered, or that I could potentially be responsible for paying for them. Today, Jasmine, who was not there during yesterday's conversation, called me and asked whether my son was with DDD. I told her yes and explained that I had already informed the office yesterday that he had been approved for ALTCS. Instead of trying to understand what had happened, she immediately began blaming me for not notifying them while his ALTCS application was still in process. I explained that I was NEVER told I was required to notify the office while his application was pending. In fact, I had not brought my son to therapy for the previous weeks, and Jasmine herself was the person who called ME to schedule yesterday's appointment. When she scheduled it, she never told me there was an issue with his previous insurance, never asked if I had new insurance, and never asked whether I would be paying out of pocket. Instead of acknowledging that there had clearly been a communication failure on their end as well, Jasmine repeatedly told me that I NEEDED TO BE A RESPONSIBLE MOM and that AS A RESPONSIBLE MOM I SHOULD HAVE NOTIFIED THEM. Then, in a mocking and condescending manner, she asked me, "SO YOU JUST APPLIED FOR ALTCS YESTERDAY?" even though I had already explained that I informed their staff yesterday that my son had been APPROVED. When I corrected her and explained that obviously I could not have applied yesterday if I was telling them he was already approved, she responded that this meant I had been going through the process for a while and should have notified them sooner. I found the entire interaction incredibly disrespectful and unprofessional. My responsibility as a mother should NEVER be questioned by a receptionist over an insurance or administrative issue. I personally went to the front desk, provided my son's new insurance information, explained that he had been approved for ALTCS, asked what I needed to do next, and followed the information THEIR STAFF gave me. Jasmine eventually told me to call the insurance company myself to find out whether they would cover the therapies from yesterday and that otherwise I would have to pay for them. Insurance misunderstandings can happen, and I would have been completely willing to discuss the situation and find a solution. What I will NOT accept is being blamed, spoken down to, mocked, and repeatedly told that I NEEDED TO BE A RESPONSIBLE MOM, especially when their own staff had my son's insurance information in their hands the day before and never informed me there was a coverage issue. There is a professional way to communicate with parents. Questioning my parenting because of an insurance issue was completely unnecessary and crossed a line. I sincerely hope management addresses this situation with Jasmine and reviews how their front desk handles insurance changes and communicates with parents so another family does not have the same experience.

Not only do they have kids place they have physical therapy for adults in different area…read more Drew PT is A+ Been working with my mother who broke and shattered both leg bones. She is doing great with Drew. She has been up walking with assistance and Drew has all the patience and does his job with a smiling face. You can tell he enjoys helping people. What a great asset to this company. I even had him work on me with my back. I'm telling you when mom goes into hospital and than rehab facility the staff all know about "Drew" I also had a lady named Kennedy working on my back and she is good as well. I just love how there is no rushing and the therapist stays with you for one full hr. Can't say enough about AZOPT. I THANK YOU & SO DOES MY MOM!

I've had a mixed experience with Hip Kids. While Dr. Guzek is fantastic, the office itself is a…read morecomplete nightmare. It's nearly impossible to get a check-up appointment in a timely manner--every time I've tried, the earliest available slot is at least two months out. For basic, routine care like a check-up, that's simply unacceptable. To make matters worse, this is the third year in a row they've scheduled a vaccine appointment for my children, only to later inform me that they don't even have the vaccine in stock. This year, they confirmed the appointment just the day before, and I even took time off work to make sure I could get there. I showed up, only to be told once again that they didn't have the vaccine and I had wasted my time. The lack of communication and professionalism is absolutely frustrating.

In regards to yesterday's visit, I am happy to be discharged from this office as I was not…read moreexpecting to return. Dr. Guzek was completely out of line by not even giving me the opportunity to ask questions about the vaccine topic. She IMMEDIATELY shut me down and spewed her political views and threatened me and my children that we were going to be "the first to go since we're on AHCCCS". NO ONE in a "professional medical position" should ever mix personal political belief with medical opinions or advice. I was absolutely floored with my experience and was very quickly dismissed by her after her meltdown about "the next administration and RFK jr.". To add, I never once asked her for ANY of that information or her opinion.. simply just stated that my partner and I were interested in spacing out or pausing on vaccinations/ boosters for a bit until we decided if we wanted to proceed. All in all a very horrible experience and one I hope she can learn from. I've worked in professional settings and I could never imagine doing that to another person.

"Dad, are you working?"…read more Other reviewers wrote that Dr Kutler has no bedside manner, didn't care to get to know her patients and made assumptions about their lifestyles. I have to concur. My first---and only---visit with Dr Kutler was extremely negative. For starters: our appointment was at 3pm. She didn't come in our room til 4:15. This was our first visit with our 6 day old daughter. Dr Kutler never introduced herself. Never shook my hand. Never asked how we were. Didn't even acknowledge us by our names. When she saw that We're self-pay patients, she looked at my husband and said, "Why don't you have insurance? Dad, are you working?" We were both really taken aback at her assumption that my husband must not have a job. Of note: my husband has long hair. I believe that Dr Kutler judged him by his appearance and made an ignorant assumption that she did not even try to hide. It only got worse from there: i had informed the nurse prior to seeing Dr Kutler that I want to delay the Hep B vaccine until 2 months of age (this is not uncommon. There is an alternate vaccination schedule. See Dr Sears's "The Vaccine Book.") Dr Kutler kept assuming that we were anti-vaxxers. We had to tell her 3 times during our conversation that we believe wholeheartedly in vaccines, we simply want to delay the first one. She never bothered to listen to me. She never asked me my concerns about giving the vaccine. She just swooped into the room and gruffly, militantly insisted that I must follow the standard vaccination schedule. She never let me finish a sentence. She was constantly cutting me off. It's unfortunate bc though I came to her office with an informed opinion, I would have been willing to change my mind about the vaccine had she had a conversation with me and addressed my concerns. But i got the distinct impression that she didn't care about what's best for me and my family, so when she said she wouldn't accept us as patients if we didn't administer the Hep B vaccine right then, i told her we wouldn't be a good fit for each other. I couldn't wait to get out of her office.

In this office is most important business and not the health of patients…read more I attempted several times but I realized that the doctor did not take the time to explain to patients what is best for their children.

You spend longer in the waiting room and than being seen by an actual doctor. Their check-in…read moreprocess is ridiculous and you have to check in on your phone instead of walking up and talking to a human being. You never see the same doctor. Overall wasted so much time at this pediatrician clinic. Very happy I left.

Pediatric medical specialists had been bought out by arbor pediatrics. It is not the same. The…read morewisdom and warmth are no longer there. The doctors have retired and the new don't compare.

Dr. McClellan is the absolute best- his staff is amazing. They always take the time for us and my…read moremedically complex kiddo. Love this practice

We love Dr. Waldo so much. She gives the most quality time and so many options I am so grateful for…read moreher!

BloomKidz has TRULY changed our lives. Our daughter, who has a rare and severe neurological…read moredisease, has been attending therapy at BloomKidz for just over three years. The care, knowledge, dedication, and compassion they show every single day is well beyond anything we could have hoped for. Because of BloomKidz, our daughter learned to WALK (!), which was something that once felt so uncertain for our family. She has made tremendous strides in her abilities, confidence, and overall quality of life, and we owe so much of that progress to this once-in-a-lifetime team. I especially want to recognize Sarah (PT) and Jane (BCBA), who have been with our daughter since her very first day. Over the last 3 years, they have poured their hearts into her growth. Their patience, creativity, and unwavering belief in her abilities have made such a meaningful impact on our daughter and our family. Whenever we have questions or need help troubleshooting, they listen and come prepared with ideas. They've taken their own personal time to coordinate care, support us in trainings and equipment meetings, and advocate for our daughter alongside us. These two are STARS, (to say the least!) and we are so grateful to have them leading such important domains of her therapy journey. I want to highlight the incredible RBTs and therapy techs who work with our girlie every day. They have been such a vital part of her progress + development. They take the time to truly learn and understand her unique communication, cues, and needs, and they work diligently to help her reach her goals. Their consistency, attentiveness, and genuine care have made a huge difference in her progress and in her comfort at therapy. The cherry on top: the nursing staff. "Exceptional care" is an understatement. They manage her daily medications with diligence and thoughtfulness, always keeping an extra eye out for symptoms or changes. Knowing our child is supported by nurses who understand her complexity and go the extra mile to ensure her safety gives our family tremendous peace of mind. Last but definitely not least, the owners! Dan and Katie deserve special recognition. None of this would've happened without their vision to bring compassionate, collaborative, meaningful high level care to the disabled community. They are not only compassionate leaders, but true advocates. They consistently go well above normal expectations to ensure she is safe, supported, and receiving the best possible therapy approach in every area. They've helped us through PLENTY of insurance hoops (which are difficult to navigate) and they didn't even bat an eye. They sought out every avenue to help us until it was no longer an obstacle for us. I can't tell you how much that means, especially when we are already at our mental bandwidth so often. Their willingness to collaborate, problem-solve, and support our family over the last 3+ years has been paramount to keeping our daughter at BloomKidz. We live quite far from the clinic location wise, and Dan and Katie have done so much to accommodate our family thru this so that it's still possible for us to get her here daily. Their ability to understand scheduling difficulties and commutes for a big family has been so considerate and valuable to us during our time here. BloomKidz is filled with the most selfless individuals. They have not only helped our girl reach milestones we once only dreamed about, but they have also given our family hope, encouragement, and support during a journey that can often feel extremely overwhelming and isolating. To us, BloomKidz isn't just a therapy clinic: it's a place that believed in her, lifted her up, and helped her SHINE. If you're trying to decide a therapy route in AZ to guide your child to, this would be the one. We are forever grateful for the love, dedication, and extraordinary care they've shown our daughter. We hope she's able to keep growing and developing here for many years to come, as her condition is lifelong and a therapeutic team will always be necessary. We've been blessed with the best in BloomKidz!

Bloomkidz changed my sons life. He began full time ABA therapy, speech & OT at Bloom in June 2024…read more He was diagnosed with Level 3 ASD in December 2023 (Age 4). When he started at Bloom, he was minimally verbal. Only a few short phrases and they were rarely spoken spontaneously. We started seeing a huge difference in his speech and skills within a few weeks! It has been a little over a year and he is a completely different child. His speech has exploded and has a much easier time expressing his needs. Every member of Gray's team goes above and beyond to work together and communicate with us on his progress. It's incredibly overwhelming to not only find the right kind of care, but manage all of the back and forth admin. The staff has held my hand through all of this. Katie and Dan aren't just founders, they are highly invested in the families- and they make themselves accessible- far beyond what you would expect. I am blown away by the fact that a place like this exists and that my son is fortunate enough to attend. Other skills achieved in his first year at bloom: Went from wearing diapers 24/7 to almost fully potty trained (Just pull ups overnight), went from only being able to play alone to playing with others, able to tolerate having his teeth brushed for 20 seconds, able to greet and name his loved ones spontaneously, increased tolerance when being told no, increased tolerance to noises, and significant increased awareness of others.

I've taken my kids several different places and this was such a great office. The provider that saw…read moremy son was very caring. The provider was very informative and gave really good quality feedback. I definitely will be back to bring my second son. The office reminds me of the finding Nemo movie with the fish tank. There's also a really great view from the second story. It's a nice convenient location.

My favorite part of this pediatrician office is they offer fast sick visits for my little one…read more Saves me an urgent care or emergency room visit and pricing. They helped treat his croup right away! Thank you Dr.Novi! :)