1. TheKey - Senior Home Care

0

Needham, MA

Cancel

Open app

Search

TheKey - Senior Home Care

4.5 (2 reviews)
Open • Open 24 hours

TheKey - Senior Home Care Photos

You might also consider

Recommended Reviews - TheKey - Senior Home Care

Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
Yelp app icon
Browse more easily on the app
Review Feed Illustration

8 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

8 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

Ask the Community - TheKey - Senior Home Care

You might also consider

Firstlight Homecare of West Suburban Boston - Office team at FirstLight Home Care of West Suburban Boston

Firstlight Homecare of West Suburban Boston

4.8(10 reviews)
1.1 mi

I have been working with an 80 year old woman for years and I recently noticed that she was…read morebecoming lonely, sad and more depressed as time has gone on. I realized it was because she wasn't able to enjoy activities that brought her joy because she was no longer able to drive and she got physically tired easily. I thought if she had someone to garden with her, take her shopping or go for a walk that it might lift her spirits. I recommended she call Firstlight Homecare, talk with Wendy about her needs and desires and they would send her a companion that would be a perfect match. That's exactly what they did. Although she was a bit skeptical at first, they are now best buddies and she looks forward to her visits. Now when I see her, she feels so much better because she feels connected to life and is doing the things she loves. I also have another client who I just moved to an assisted-living community. I'm sure you know how difficult a transitions this is for most people. She is so unhappy and her daughter didn't know what to do. I believed that Firstlight would find my client the "best right person" for her Mom, which they did. Now they go out for lunch, a walk and shopping. She's like a whole new person. Every time one of my client's or friend's parent's need companionship, I always recommend Firstlight Homecare. I know they truly care and go the extra mile.

I cannot say enough wonderful things about this home care agency. From the very first interactions,…read morethe Firstlight team demonstrated compassion, professionalism, and dedication to providing the highest level of care. Every caregiver who supported my mother (who can be difficult at times) treated her with dignity, patience, and kindness, creating an atmosphere of trust and comfort that immediately put our entire family at ease. The staff went above and beyond to ensure all needs were met. Communication with Firstlight was always clear, reliable, and reassuring. I have to give a special shout out to Elise, who I primarily communicated with from Firstlight. She was always responsive, flexible, and proactive, which made an incredibly stressful time feel manageable. Her weekly updates helped my family work with the team to be proactive for next visits. That was greatly appreciated. Firstlight takes the time to understand individual preferences, routines, and personalities. Their attention to detail and compassion gave us peace of mind knowing our mom was in the best possible hands. If you are looking for a home care agency that delivers service with integrity and professionalism, I wholeheartedly recommend them.

Photos
Firstlight Homecare of West Suburban Boston - Building Exterior for FirstLight Home Care of West Suburban Boston in Needham, MA

Building Exterior for FirstLight Home Care of West Suburban Boston in Needham, MA

Firstlight Homecare of West Suburban Boston - Entrance to our West Suburban Boston Office located in Needham MA

Entrance to our West Suburban Boston Office located in Needham MA

Firstlight Homecare of West Suburban Boston - FirstLight HomeCare Caregivers provide compassionate care.

See all

FirstLight HomeCare Caregivers provide compassionate care.

Right at Home - Lending an ear!

Right at Home

3.0(14 reviews)
0.5 mi

My father was in need of "at home" care in the final two years of his life. My family was…read morerecommended to Right at Home by another agency we contacted that was outside of my father's geographic area. My dad was given care for two years through Right at Home with increasing care up to 24/7 as time went on. Most of the care givers were extremely responsive and took care of my dad's needs including everything from housekeeping and laundry to medicine dispensing. They really assisted me in making sure that my dad could stay in his home up to his passing a few months ago. A couple of the caregivers became like friends to him and treated him as family. Additionally, the office folks were very personable and tried to work with me in making sure all needs were addressed - including paying for the care. These services are not cheap - but it is what was requested by my father so that he would have institutionalized/nursing home care. All in all - I found these folks to be very good and would definitely recommend them for helping deliver care to a loved one in need. John Paul, Matt, and Sarah were excellent to deal with in working through logistics as issues of care arose. I cannot speak to the negative reviews, but the folks that were with my father were attentive and helpful right to the end. That is my family's experience.

I hired RAH for 2 days of health aide help following surgery. One young woman knew how to bring…read morefood, a napkin, clean up without asking. Unfortunately, 16 hours was spent with a woman who was only able to help me shower.She did warm up soup once but left the stovetop encrusted with the soup. She thought a spoon was a wide spatula, despite my instructions that there were many spoons in front of her. Otherwise she did nothing. Communication was a huge issue. Of note: an antique chair was damaged during RAH's stay. Worse, the office manager-VP-wanted me to remove a negative google review in exchange for a discount on services. Really? Worse, I got the expected bill, but money was withdrawn before I had a chance to look at/ok the bill. Go elsewhere.

Photos
Right at Home - Medications are so important!

Medications are so important!

Right at Home - Safety comes first!

Safety comes first!

Right at Home

See all

TheKey - Senior Home Care - homehealthcare - Updated October 2026

Loading...
Loading...
Loading...