I cannot say enough wonderful things about this home care agency. From the very first interactions,…read morethe Firstlight team demonstrated compassion, professionalism, and dedication to providing the highest level of care. Every caregiver who supported my mother (who can be difficult at times) treated her with dignity, patience, and kindness, creating an atmosphere of trust and comfort that immediately put our entire family at ease. The staff went above and beyond to ensure all needs were met. Communication with Firstlight was always clear, reliable, and reassuring. I have to give a special shout out to Elise, who I primarily communicated with from Firstlight. She was always responsive, flexible, and proactive, which made an incredibly stressful time feel manageable. Her weekly updates helped my family work with the team to be proactive for next visits. That was greatly appreciated. Firstlight takes the time to understand individual preferences, routines, and personalities. Their attention to detail and compassion gave us peace of mind knowing our mom was in the best possible hands. If you are looking for a home care agency that delivers service with integrity and professionalism, I wholeheartedly recommend them.

I've been working with First Light for 4 years to help care for my mother, who has Alzheimer's…read more Their skilled and compassionate caregivers have been a constant source of support, treating her with kindness and consideration every step of the way. I highly recommend First Light to any family navigating memory care .

I reapplied to Aveanna Healthcare in Brockton, Ma. After not working there for almost two years…read more Due to personal reasons. I was previously employed for many, many years. I had one case for 8 years and another for 17. I loved my patients, my job and the amazing support I received from both the clinical and office staff. I was absolutely shocked! By the way I was treated recently! The office was a very hostile environment! You could have cut the tension with a knife! None of the staff were warm, inviting or friendly! I fealt SO uncomfortable I actually wanted to walk out the door as soon as I walked in! I should have gone with my gut! I would NOT recommend this company to anyone! If I could give them 0 stars I would! I applied to another well known agency. Was hired immediately. Arrived for my interview. I was greeted by friendly! Professional! Nice! Normal!!!! Staff! Exactly what I always experienced with PSA/Aveanna years ago! What a shame!

I was very nervous about live in care but decided that my dad being at home would be better for him…read moreand ultimately give him better care than a nursing home. The agency came highly recommended by others that used them. My dad received the most amazing care from Gladys who works for Commonwealth. In addition, the agency was extremely responsive w/extra help we needed with my dad on a moments notIce. They made the last six months of my dad's life the most comfortable for both him and me. I am extremely grateful for the unbelievable care he received.

We signed up for them hoping the cheapest price allows us to save some money and get good care for…read moremy mother-in-law. What a mistake! One more time - you get what you pay for!!! There was a lot of turnover, and caregivers were quite incompetent unable to perform simple tasks or simply follow directions. The owner Scott is a nice guy but there is nobody else there who deserves our respect.

I knew some people who had used Good Shepard for their family member's home-based hospice care and…read morethey all praised the organization and expressed gratitude. So when my husband needed hospice care, I turned to Good Shepard. I expected that as a non-profit organization that their resources would be fully focused on caring for the patient and the family. My son (who took intermittent family leave) and I provided all the hands on care for my husband under the guidance of the hospice nurses. My husband told me that talking to his hospice nurse and her oversight made him feel less anxious. And he was very relieved that his pain/discomfort was managed so well. He had an assigned primary nurse M-F and weekend nurses visited as needed. We had frequent visits in the last few weeks. All our calls when things were difficult in the night were managed quickly and well. I highly recommend Good Shepard to other patients and families.

If you are looking at Yelp for guidance about choosing a hospice, you probably are desperately…read moresearching while feeling the pressure of the clock ticking. Even though we had the recommendation of our mother's independent living facility, that's how it felt for our family. So, with nothing more than a 10-minute visit from a nurse who acted more as a salesperson, we signed on to Good Shepherd for at-home "care." In retrospect, of all of the regrets I've had in life, this decision tops my list. One of the main reasons we chose the path of hospice at all was because he told us that, instead of needing to call 911 and having our mother end up in the ER, we would be able to pick up the phone and have instant access to a nurse with answers. Instant often turned out to be 35-40 minutes, with callbacks from overworked, beleaguered on-call staff. When we reached out to the nurse/salesperson by email--twice--with concerns, he did not respond. When the nurse we were assigned called to schedule an initial visit, her very first words were that she had 7 other appointments at our mom's independent living facility before she could get to us. The implicit message: get in line. When we met her, she seemed exhausted, not particularly engaged or warm but competent and knowledgeable. As it turned out, she would be the highlight of our experience with GS Hospice. My sister met with a social worker and instructed her about a matter to avoid if she spoke with me. The social worker called me to "check in" and immediately raised the very issue that my sister told her to avoid. It happens that another family at our mom's independent living facility and whose own mother was also in GS Hospice care had the same social worker. Before we said a word, they described the social worker this way: "She's 12," referring to her emotional age and maturity. The social worker cheerfully called my sister later to check in, oblivious to her mistake. When my sister reminded her, the social worker burst into tears. It gets worse: When we brought these and other concerns to the CEO of the hospice, he was dismissive and defensive, suggesting that these criticisms were clouded by grief. In other words, people who are grieving aren't capable of making rational observations, a condescending and, in this case, self-serving response. GS Hospice provides the services of a grief counselor for the family. Ours called me twice. Each time, I told her I was not interested in grief counseling but the second time, I offered to provide feedback about the experience our family was having with the Hospice and revealed to her that we were planning to take our concerns to the board. The next day, the CEO wrote to my brother trying to dissuade us from contacting the board. Clearly, this counselor went to her boss and disclosed a conversation which should have been held confidential by the standards of every mental health profession. We elevated our concerns to the board. We told them we were not interested in condolences or apologies and had no interest in litigation--that our goal was simply to make sure other families did not endure the same experience. Initially, we received what seemed to be an appropriate reply that suggested they would investigate. We offered the board to call us with any questions. They never did. Instead, we received a carefully crafted reply clearly written by their lawyers absolving themselves of any responsibility. Initially, our assumption with their staff was that they had plenty of caring, compassionate, professionals and that we had simply drawn the short straw. GS Hospice is a large organization but we had naively assumed that as a nonprofit with a long history, they would be patient and family centered. Instead, they turned out to be more like their hedge-fund owned competitors: understaffed, relying on inexperienced practitioners, and responding to concerns from a legal rather than ethical perspective. No large organization is going to have a perfect staff but when leadership is lacking, the problems become systemic and the agency becomes dysfunctional, the outcome for us with GS Hospice. It cost us profoundly in the care of our mother and compounded a family crisis that comes with such a profound loss.

Jerry Kantor, principal of Vital Force Health Care possesses an exceptional ability to identify…read morewith the underlying cause of diseases, particularly those without a specifically understood cause such as Mental Illness (Depression, Anxiety, Phobias ...). His diagnostic process involves a dissection into the problems related to the condition-common themes, patterns in thoughts and habits. Treatments may involve either one or a series of Remedies to process through related themes. The outcome of each process produces not only recoverable results, but manifests in the form of personal progression and self-reliance. No doubt Jerry Kantor can reverse many diagnosed condition thought incurable! No matter the condition plaguing you, a consultation with Jerry Kantor may start you on a road of recovery with endless promise-and Happiness!

From the owner: Classical homeopathy, acupuncture. qigongread more

I hired RAH for 2 days of health aide help following surgery. One young woman knew how to bring…read morefood, a napkin, clean up without asking. Unfortunately, 16 hours was spent with a woman who was only able to help me shower.She did warm up soup once but left the stovetop encrusted with the soup. She thought a spoon was a wide spatula, despite my instructions that there were many spoons in front of her. Otherwise she did nothing. Communication was a huge issue. Of note: an antique chair was damaged during RAH's stay. Worse, the office manager-VP-wanted me to remove a negative google review in exchange for a discount on services. Really? Worse, I got the expected bill, but money was withdrawn before I had a chance to look at/ok the bill. Go elsewhere.

Management is rude and disrespectful specially Susan McManus who opted to disregard my requests and…read morestart arguments with my husband and I while my mother was actively dying. Services are overpriced and have a ridiculous cancellation policy.

Amazing home care agency provides great service for people in need ! Highly recommend!read more

From the owner: City Home Care, LLC is the most reliable and trustworthy Home Health Care Service service in the…read moregreater Boston area -- providing excellent home care solutions to patients who are dealing with injury or illness. We are committed to meeting all of your health needs, and go above and beyond to ensure you get the best care available.

Incredible service and diligent high quality care. The Serene team is fantastic, kind, and they…read moregenuinely care for my family. Always responsive, and goes above and beyond to ensure my needs are met. I've recommended several families to this agency, and will continue to do so.

From the owner: Serene Senior Care provides families with steady and reliable support and seniors with care that is…read morepersonal, consistent, and professional. We stand out for our structured approach, our attention to detail, and our ability to adapt as needs change. When you choose us you gain more than help. You gain a trusted partner who keeps life running smoothly.