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Vitra Health

4.8 (4 reviews)
Closed • 9:00 am - 5:00 pm

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2Sisters Senior Living Advisors - Michelle Woodbrey & Alyson Powers, the "2" Sisters.

2Sisters Senior Living Advisors

5.0(2 reviews)
1.8 mi

My sisters and I reached out to Michelle as we embarked on the complI acted, stressful journey of…read moretransitioning our mom to an assisted living facility. We immediately felt comfortable with her and knew that she understood our situation. Over several conversations, Michelle helped us narrow our options and ultimately discover the right solution for our family. she was a fantastic partner and sounding board through and through. We would absolutely and enthusiastically recommend Michelle and her team to any family embarking on this journey.

I had the great fortune to sit next to Brenda and Alyson at a women's networking event; we chatted…read moreabout our respective jobs and exchanged business cards. Thank goodness!! A coworker came to me several months later in a panic because her aging father needed to be placed in a home and as an only child, she had limited resources and no idea where to start. 2Sisters made me look good, finding multiple options for her, helping my friend through an incredibly emotional and stressful time and at no charge. And now it is my turn. I just moved to CO and found out my mother in DE is in medical crisis and needs home health care in the middle of a pandemic. I didn't know who else to talk to at 6pm on a Friday so I called 2Sisters. Two amazing ladies returned my call within 10 minutes and provided great advice to get me started, long distance. No one can touch their resourcefulness, local knowledge and compassion!

Pathways Healthcare

Pathways Healthcare

1.7(12 reviews)
1.2 mi

Changing homecare! Pathways is made up of the most diligent and hard working clinical staff I have…read moreever encountered. These are not just names on a chart like to most doctors; each clinician cares for and about every patient they interact with. Homecare is not an easy field, but Pathways does it right!

I am writing to express my extreme frustration and disappointment with the care my mother has…read morereceived, or rather, has failed to receive, from Pathways Healthcare following her spinal fusion surgery. We were assured that someone would visit the day after discharge to assess her home safety, initiate physical therapy, and evaluate her surgical wound. None of this occurred as promised. After numerous phone calls and repeated attempts to get answers, we finally received a message from the intake nurse, who has kindly offered to come herself tomorrow to change my mother's dressing. While I appreciate her willingness to step in, we were also informed that physical and occupational therapy are not scheduled to begin until next week -- two full weeks after her surgery. This is absolutely unacceptable. My mother is recovering from major spinal surgery, and timely rehabilitation, mobility assessments, and home safety evaluations are essential components of her postoperative recovery. If Pathways does not have adequate staffing to provide services within an appropriate timeframe, then the agency should not have accepted the referral in the first place. Accepting a patient while knowing that necessary services cannot be provided in a timely manner is irresponsible and raises serious concerns about patient safety and continuity of care. What makes this even more frustrating is the complete lack of communication. My mother has repeatedly called seeking assistance, and I have personally contacted the office, only to be told someone would call back. Those callbacks never came. I am requesting an immediate explanation as to why these services were delayed, why our concerns went unanswered, and why my mother was accepted as a patient if Pathways could not adequately staff her care. I would also like to know what immediate steps will be taken to ensure she receives the services ordered by her surgical team. I expect a response from senior clinical leadership, not another promise that someone will call us back. If these concerns cannot be promptly addressed, I intend to escalate this matter to the Massachusetts Department of Public Health.

Vitra Health - homehealthcare - Updated October 2026

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