My family and I were very pleased with the care received from Always best Care for our mother and…read morestep-father. I called to inquire about setting up a meeting and within days Howard matched the perfect aide to stay with our parents round the clock. She was young, professional and eager to help in any way possible. Unfortunately declining health of our mother required us to find different care for her and dad needed additional assistance as well. We highly recommend Always Best Care. It is so nice that a wonderful relationship was formed in such a short time and we continue to keep our aide informed as to how mom and dad are doing.

From the owner: We provide quality in-home care for seniors. From companionship to Nurse Assistant level of…read moreservice, we are here for you. We accept Long-Term Care Insurance. Our employees are all insured and bonded. Our motto: Helping others, making life rich-ALWAYS

Found employment opportunity online for my area, they immediately contacted me& set up an "…read moreinterview" in Framingham. After getting there, a young lady in sweats greeted me, Tiffany Bowman. She sat me down In Rented office they had been in just 1 month & proceeded to make 4! Phone calls to try to find me clients in my area? 40 mins away. Tried to see if I would travel to Gloucester-1.5 hours from my home! It was very unprofessional & disorganized. She told me I had to go to the Newton office next week to re-do the interview. She tried to email & have me scan a barcode to apply right from my phone instead of sitting me at an office computer. When I asked for the WiFi, i saw that it was for a rented space, not for connected care. Saw many red flags from the onset of contact. The office had no sign of permanence, nor did I get the feeling they are legit. If they are, they churn/burn through caregivers. Stay away.

Connected home care is one of the worst facilities in terms of healthcare I hired connected home…read morecare thinking that I would get really good quality health and help I ended up being set up with the CNA Michelle Passalacqua who had a massive drinking problem and who had physically assaulted me during the time that she was hired to take care of my case. She ended up taking money from me she went out to bars with me we went to casino together while she was supposed to be taking care of my shoulder injury I now have to have a harassment order on her and have taken her to court multiple times I told the agency about the problems with the CNA and they did not do anything about it and that she was a threat and a liability to the company do not hire connected home care

Hopkinton Home Care offers wonderful home health care with compassion throughout the Metrowest area…read morein MA.

From the owner: Hopkinton Home Care is a locally owned and operated business. We were founded to help people by…read moremaximizing the strengths and experiences learned in both the home care and assisted living industries. Our goal is to provide five star quality service to each of you. We strive to focus on the entire needs of each individual. We are available to care for your physical, cognitive, spiritual and psychosocial needs as you wish to have any or all of those met. We want you to be able to be safe and independent and able to fully enjoy any of the activities that make you who you are.

Yes Five Stars. Not given lightly. My father first used this company because of a friend's…read morerecommendation a year ago. He had just had a pace-maker installed and needed help at home. Complete Private Home Care sent out various people to handle everything we needed, carefully following his Primary Care Physician's list. This included an initial consult with Sue and then Danielle the nurse in charge of all the other aides and therapists. I know their names because I had to use them again after my father ended up in the hospital again this time with pneumonia. I didn't have much experience with home health workers when I hired Complete Home Health. However because of my age (mid 50s) I have had too much experience with my friend's parent's aides and assisted living situations. Also I had to oversee aides in Texas for my grandparents. So while I had not personally hired but one aide before (freelance--without an agency--also a friend's recommendation) I do feel able to award those five stars. What sets them apart? First they are very professional. I think perhaps because they are a smaller company, they are on top of each of their clients. They always knew who I was, and who my dad was and which workers were involved in his care. The co-ordinator Jon has a handle on all the clients. Next, the Administrative nurse has a great list of caregivers she can call upon. My father had problems swallowing and was prone to inhalation pneumonia, the therapists helped him learn strategies for eating. Physical therapists taught him to get him up walking again, home assessors came for safety. Further, they took a huge load from my shoulders by communicating with my father's Primary Care Physician at Harvard, so I did not need to still be in charge of all that on top of all the rest I was in charge of. Finally, all the people were loving and I never worried someone would steal from us or hurt my dad. They demonstrated far more patience than frankly, I had left in me. They suggested intelligent solutions to home problems such as different pill containers, cutting back shrubs for ease on stairs, removing certain roll around chairs, etc. They responded Immediately, and were able to be at the house within 4 hours of suddenly learning he was being released from rehab. When I was forced to hire them for out of pocket 24 hour care, they were able to make this far more affordable by charging for blocks of hours. Because we had installed 2 Drop-cams we could see that the 24 hour aides were never more than 20 feet away. This is a fabulous company. Hire them and feel safe. If you are like me, you need it.

Complete VNA was unbelievable. They cared for my dad with the utmost professionalism and…read morecompassion. I am a registered nurse, and I was blown away with the level of communication with my family and the quality of care. I'd recommend them to anyone. Awesome agency!

Extended Family of Wayland is aptly named. They provide super personalized services to seniors and…read morewith a wealth of knowledge of the complex health care system. If your senior loved one needs extra help, Extended Family will be there for them when they are needed most.

Very bad experience with this home care agency. We do not trust or recommend them. They told us…read moreour expectations were unrealistic and our constant direction and worrying was unmanageable. Thought we were too involved in our loved one's care. They encourage their aids to take gifts and money and they claim that is how our elders will trust them and start a relationship with them. They should be ashamed of how they run their business taking care of our elders. They do not deserve any stars

I recently moved to the Boston area for work and as so often is the case, life happened and I had…read moreto undergo emergency surgery. After family and friends exhausted their vacation time to come and help, and now in the rehab phase of recovery, I was scared about how I would manage on my own. Thank goodness I found Care With Care online. They truly were a god send. Sophie was not only professional and knowledgeable about my condition and the recovery process overall, she was extremely compassionate, kind and unbelievably flexible. There were weeks when I was wasn't sure when the rehab therapist would schedule me, yet Sophie always found a way to make sure someone would be there to assist me to and from the hospital. They really do provide the best in clinical care with a heart to match.

From the owner: We provide non-medical home health aide and companion care services to seniors, geriatric,…read morephysically and mentally challenged adults, terminally ill and after rehabilitation support. These services can be provided in the comfort of one's home, at an Assisted Living Facility, Nursing Home or Rehabilitation Center. Our Certified Nurse Assistants (CNAs), Home Health Aides(HHAs) and Personal Care Assistants(PCAs) are fully trained, certified insured and Bonded. Among the hands on activities they do are; Activities of Daily Living (ADLs), like Bathing and Dressing assistance, meal preparation, medication reminder, light house keeping, running errands and other personal care needs as may be requested. Services can be provided ranging from 2 hours a day to full time 24 hours live in. We also do provide Respite care for family care givers who would like to have a break every now and again.

Denise and the Home Helpers team of aides were professional, compassionate, and provided superior…read moreservices to my 91 year old mother who need 24/7 care. The orientation process, attention to every little detail and the commitment made me feel safe and confident that my mother was receiving the best possible care and level of service expected for a loved one. Home Helpers was a breath of fresh air and relief after experiencing substandard services from a previous provider/competitor. There was a very clear difference in the level of care and attention provided.

From the owner: From a few hours a week, to round-the-clock 24 hours per day care, our agency helps Seniors…read moremaintain their independence and quality of life by providing personalized, non-medical home care. We provide elderly care where it is needed: in the home, independent or assisted living community, hospice, hospital or rehabilitation center. Located in Wayland, MA, our agency has been a trusted home care provider for the local community since 2008. We serve Concord, Framingham, Lincoln, Natick, Sudbury, Wellesley, Weston and surrounding towns in MetroWest Massachusetts

I have been very happy with the service and the excellent response time from Home Instead…read morerepresentatives. It is important to me to be able to contact a real person in case of an emergency regarding my Dad. Thanks Laurie.

Any place that cannot even operate their business has no business being in health care. Especially…read morecaring for seniors. I came from a different location of home instead and was transferring here. The front desk lady was rude. Amanda scheduled a time for us to have a phone interview the next day and she never called me. Ever. I called them at the time of the interview and she was teaching an orientation. The front desk bitch said she would let Amanda know and have her call me back. Nothing. I called a week later and said how I still haven't gotten a call from Amanda. Same front desk lady took my info down and said she would send it over to Amanda. Not sure why she wouldn't just forward my phone call to Amanda specifically. Home Instead is all phone based and not email and that is their flaw. That is why I could never get in touch with them. I am so glad they never called back because I would never work for such an unprofessional, rude, disorganized establishment. Get a grip.