When everything returns to normal, the Sunrise of Arlington (SOA) is an absolutely terrific place…read moreto live, thanks to the wonderful staff and location. The Sunrise Nursing Staff is quite professional, and quickly responsive to calls from any patient emergency call button. I've lived at Sunrise for approx 3.5 years; the Covid Virus resulted in well-monitored, Life Safety guidelines; and the active approach is successful for SOA. The location allows it to feel healthy to simply look outside at the trees, to spot a bird type you may have never seen before, or a personal favorite. And to enjoy the movements of nature due to the blowing winds, and some surrounding hill areas. There are wonderful day to day writings provided, from a very creative Sunrise employee, who is also a master piano player and a great story teller. Such stories will also be presented when the Sunrise bus rides are allowed to go back into use. The Sunrise employees are also very nice, so many of them being parents, who feel-good being "away at work, just for a little while", as a "break from their kids!" : ) An unexpected perk is just how terrific the meals are, this is a wonderful part of living here. The general staff are very kind, and patient in speaking with those of us who have (very) poor hearing. Pierre is a very professional and kind Chef, and truly positive in saying "hello" to some of us old-timers, when time allows. Pierre offers the Professional sense of kindness to others, and such well prepared foods; true professional manners to remind us all of the good life. The surrounding yard areas are kept in excellent condition. Our views from from any side of the Sunrise building are beautiful throughout the year. The building is also kept in perfect operational condition, along with the required response to keep the customers happy. Which ruins our favorite hobby: Complaining! It's all good, a very nice place to live. But have you been watching the Red Sox? Is this for real???

Care quality and living and activities are all outstanding I…read morehave been living here for almost a year and it has been very good to me. Paul Coco who operates this place is extremely caring

My heart broke when we were told it was no longer safe for Mom to live at home. I checked out 3…read moreassisted living facilities in the area and chose Waltham Crossings. It had a homey feel, the staff was kind and the residents looked well cared for and comfortable. Management communicates well and is always responsive to my inquiries. The aides that work with Mom are phenomenal - caring and respectful. The food is good and there is always an option to order off a menu if the resident doesn't care for the daily entree. Mom particularly enjoys the seafood, pizza and chicken wings! She attends daily exercise class and looks forward to the musical entertainment and bingo. Her laundry is done and her apartment is cleaned for her. I find she is more socially engaged and less lonely than she was living at home alone. I rest easy knowing Mom is safe and well cared for at Waltham Crossings. It was a hard move to make, but I know I chose the right facility for her.

DO NOT put anyone you care about in this facility! The leadership is unresponsive and only cares…read moreabout raising prices, even when our loved one is not getting basic needs met. There is a major shortage of help. Ironically, they continue to fill the rooms with new residents. We're looking for a new place. Very disappointing!!

A 5 star-facility that we are happy my mother is at. She has now been in there Memory Care unit…read morecalled "Avita Community" since march 2022. She is 97 and has limited age related memory. She does have ups and downs physically, but the attention and care she gets brings her right back to as they call it her "Baseline" Head nurse Enid Parker and nursing staff Jason, Karyn, Annett and Judy give her compassionate care. They readily inform us of a status change, if a new care plan needs to be put in place or just updates of the days events. This is key info as we are out of state. On many occasions, we have participated in the activities run by Taryn, Anna or Dawn. They do keep them active and focused even sending us a video or her dancing. Yes, the "Avita Community" has a safe, secure area, but it doesn't feel like a prison. Cloth napkins on the table, beautiful outside area, large activity room. She has a large bedroom/private bath that the housekeeping dept. has kept fresh and tidy. Hat's of to the Chef, yummy food even we have sampled, the best baked haddock ever, delicious butternut squash, mashed potatoes and a mouth-watering lemon square. A real home-made meal. Upon arriving at Carriage House, we have been greeted by many of the assisted living residents enjoying rocking on the front porch. Upon entering you are greeted by very professional reception worker, Joanne, Karen, Sue or Cathy. They help you thru the precautionary steps you must follow to visit. We love that the communication is transparent and readily available even including from Director John Radcliff. Many thanks to all those we have not mentioned such as the aids that work hard. Carriage House has giving my Mom back her life Craig and Judi S

We moved my Mom into the memory care side of Carriage House a few months ago, and she is loving it…read more The staff are so caring. She gets a ton of individual attention and support - not just for the necessary things (bathing, dressing, etc.) but also on the social front, finding what she likes and helping her do the things she enjoys doing. I love knowing that she's in such great hands!

My mom was at the commons for several weeks, recovering from a hip fracture. We've had many…read moreexperiences with rehabilitation hospitals over many years and I have to say that The Commons is by far the best experience we've had. Emily Starr is an incredible, caring resource who was always available to help us along, even after my mom left The Commons. Reid, on the PT staff, was an amazing physical therapist who really took the time to improve my mother's mobility in ways that no other physical therapist could. 5+ stars for The Commons!

A high-quality facility with caring staff and friendly environment. The nursing staff are happy to…read morecommunicate and support families. My mom has lived there for 6 years and has transitioned from independent living to assisted living and now to memory care. The staff helped me navigate the transitions and made it as smooth as possible.

Hi Jack, of Adelaide, I am glad that you reached out to me…read moreto hear about my poor experience at your facility. However that was three weeks ago and you have not returned my calls or answered my email. Are you really concerned about the welfare and treatment of your residents? Kim

My experience with Adelaide of Newton was similar to that of other reviewers. It is a lovely…read morefacility; however the care it offers is substandard at any price, and it is among the most expensive memory care units one can find. When I brought blatant problems to the executive team's attention, I was listened to and then nothing changed. Staff members seemed to prefer doing laundry or hanging out with each other to being with the residents. I also found staff chatting on their cell phones and ignoring the resident's needs. When I directly requested help for my spouse I was told that they would get to it later, or I was treated in a rude and surly manner and my request was grudgingly granted. Buyer beware! What is advertised and what is given are vastly different. Do your homework before sending a person who cannot advocate for him/herself to a place where they are treated as a source of income, not as a needy human being who deserves compassionate, kind and thoughtful care.

Wonderful Memory Care facility! After visiting nearly 20…read morefacilities that offered Memory Care as an adjunct, we found Artis. All residents have memory issues and they are handled professionally and with warmth by all of the staff. I HIGHLY RECOMMEND THIS FACILITY FOR ANYONE LOOKING FOR MEMORY CARE PROFESSIONALS TO TAKE CARE OF A LOVED ONE!

Couldn't be happier with the quality of care here. My mother has had some difficult issues of her…read moreown making and the staff have been incredibly flexible and helpful. I rest easier knowing that my mother is somewhere safe and that she is well cared for.

Horrible management, especially the assistant. Was extremely rude on the phone and didn't care to…read morelisten to our needs. I would never recommend this place, that interaction alone shows how they care for people.

I rate this place one star, when it truly deserves a 1/2 of star ( only because of the decor). The…read morenurses were not friendly. It seems like none of them like their job. They were rude, Unprofessional, Unclean. I had to actually take my own cleaning supplies & clean the rest room that was in my dads room. Unfortunately, i could not afford to pay for my dad to go elsewhere. This place has potential, but it needs a complete " DO OVER" starting with the nurses.

A-OK. They appear to be taking good care of my 95-year old…read moremother who is in her 6th year of dementia. The staff is helpful and friendly. The atmosphere is as cheerful as it can be.

The aides work hard but corporate invests zero into this place and seems to take all the money for…read moretheir profit. They uses the same staff to help wash residents bodies and then serve food in the dining room. Thank God for Gloves!!!! Many other much better places especially if you care about your loved ones.

Loved Waterstones of Lexington. I was particularly impressed by the kindness shown to me by all of…read morethe professionals who worked there particularly Katrina who gave me the tour. I was warmly greeted by the concierge and while I waited for Katrina a number of people asked me if they could help me. The building is immaculate . The one bedroom I saw was beautiful. Waterstones offers a wide variety of activities and learning experiences . Looking forward to moving in! Deborah

This is a great place! The food is delicious, the staff is so kind and helpful and really want you…read moreto be happy there. Additionally, the residents are warm and welcoming to new people. The activities are varied. If you like painting classes, exercise classes, swimming in a delightfully heated pool, lectures on very interesting topics, great movies, and outings to cultural events in the community, this is the place to go!

Home Instead of Waltham MA has been extremely responsive to my caregiving needs for several years…read morenow. They have provided some wonderful, caring people to look after my mother. I have come to trust their judgement and reliability and I'm happy to recommend their Waltham, MA office!

From the owner: From personal care services to hospice care support and many care needs in between, our local Home…read moreInstead Senior Care offices offer a broad range of services that can be tailored to meet your familys unique needs and preferences. While the tasks of each service might differ, the goal for all types of care remains the same: To enhance the lives of seniors and their families. Conditions like dementia or arthritis may come with unique care challenges, but you can lean on us to help you face those challenges. Our specialized training programs equip Home Instead CAREGivers to help seniors cope with their condition while maximizing their capabilities. Home Instead Senior Care services can help meet a variety of care needs related to Alzheimers disease, dementia, arthritis, Parkinsons, diabetes, depression, and other conditions.