MaristHill Nursing and Rehab Center is a decidedly mixed bag. On the one hand, there are many…read morecaring and kind staff members -- nurses, aides, and administrators. Still, there are others who can be very curt with the residents. When I visited my parent there, I witnessed some of this first-hand. I worried that if the aides behaved that way when I was there, how might they behave when I was not. My parent was not the easiest of residents. Could be very impatient and demanding. On some occasions though, particularly when they needed to use the bathroom, an aide may not arrive for 15-20 minutes. Often I assisted my parent before an accident occurred. I believe that part of the problem is that the staff is small, a situation made worse by the COVID19 virus, which saw many on staff need to take time off. Even before this, however, there were too many residents for each aide. I also suspect that the pay is low, as there is so much turnover. One final note: their response to the COVID19 virus was exemplary. Residents were confined to their rooms before other facilities in the area did so. My parent was tested twice for the virus (negative both times). Families were kept up to date by several letters from the president of MaristHill. All in all, I believe that my parent was fairly well-taken care of, given the ratio of staff to residents. My advice, though, is to tour several facilities before choosing one, and try to talk to the families of residents if at all possible. This can be difficult on a tour of the facility, but possible. Also, read up on the Massachusetts ratings for nursing homes. They can be found online. Good luck!

After placing a relative here, it's now five months later and so far, so good. Of course, the place…read moreshe was in before was so horrible that being in a Russian prison would've been a step upwards. So just the fact that they don't starve them is a good move in the right direction.

This was an excellent experience- The helper we used was kind, caring and gave very individualized…read moreattention. This organization is very professional, quick to respond and outstanding in every way. Highly recommend. Laura in Watertown MA

The staff member from the company was very nice and friendly. However, it appears they have…read morelimited knowledge of how to handle dementia/Alzheimer's patients. For a senior that just needs assistance that has all their facilities is probably more appropriate for their services.

Home Instead of Waltham MA has been extremely responsive to my caregiving needs for several years…read morenow. They have provided some wonderful, caring people to look after my mother. I have come to trust their judgement and reliability and I'm happy to recommend their Waltham, MA office!

From the owner: From personal care services to hospice care support and many care needs in between, our local Home…read moreInstead Senior Care offices offer a broad range of services that can be tailored to meet your familys unique needs and preferences. While the tasks of each service might differ, the goal for all types of care remains the same: To enhance the lives of seniors and their families. Conditions like dementia or arthritis may come with unique care challenges, but you can lean on us to help you face those challenges. Our specialized training programs equip Home Instead CAREGivers to help seniors cope with their condition while maximizing their capabilities. Home Instead Senior Care services can help meet a variety of care needs related to Alzheimers disease, dementia, arthritis, Parkinsons, diabetes, depression, and other conditions.

Margaret, the owner came out to meet us, and made great matches for our patient. Zebia was kind,…read moresmart, caring and dependable for meal prep, shower help and walks outdoors. We loved the support and feel rate was family friendly

President Margaret Lucero and her aids were life savers for me and my Mom. As the primary care…read moregiver, I was worn out and my mother's needs increased. They took care of me and my mother as if we were their own family. I am very grateful and highky reccomend Happy at Home services. Shelly Berman-Rubera- Newton, MA

Mature Caregivers is first rate- matches compatible and experienced care providers with elderly…read moreclients to fit their individual needs and preferences

A VERY efficient operation. A six hour a day minimum at $30-35. A contract of Professionalism and…read morea staff of mature caregivers that need work. One lady that I needed said " We don't do it for the money, we like to help people". So endearing!

The professional staff is good. Just do not expect any reasonable explanation why needed supplies…read morewhich must be ordered from Partner's are not available. They gave me the phone number for Cardinal Heath their vendor. Cardinal said they only speak to nurses.....

This home health agency now called MGHBrigham provides traumatizing incompetent care. Michelle, the…read morenurse in charge of my geographic area, interpreted my disclosure that in my living will and advance directive, I have a long standing provision for "death with dignity...dnr, dni etc." I am relatively young but I had to make decisions for my parents so now I have my wishes in writing. This stupid and/or religiously perverse nurse took this as a potential suicide so a few days later at 4 am (!), four Waltham police broke into my home on something called a Section 12 which allows police to break in if an attempted suicide is indicated. In no way, was I suicidal. I was immersed in three spine construction surgeries and had my Will etc. in order. I mentioned it to her in case something happened. I had to call my PCP at 4 am. who knew me for 28 years to talk her and the police down. All Waltham police officers (4) who showed up were hot to trot and juiced up to take me in. This was unconscionable. Separately, Michelle was told by me, I probably had a UTI. I said I had a staph UTI previously but the daft Michelle said I non detectable by another person body odor and to buy expensive Lume. I did so but immediately after pressing purchase on Amazon, I thought better, and just called an ambulance (not yet able to drive) and went to NWH where I was diagnosed, as I thought, with a UTI (urinary tract infection). I fired Michelle and this agency. Now, I am suing her, the organization, and the Waltham Police. Imagine if I wasn't with it enough to self-advocate. Does she get a commission for sending people to a mental health institution? Stupidly wrong diagnosis? I hope I get her fired.

Here to affirm all these one star ratings. My husband suffered under their "care." One nurse told…read moreme after witnessing that he was throwing up all his meds and that included painkillers, nausea medications, and anti-anxiety medicine, that he couldn't be hospitalized because he wasn't "actively dying" yet. When he was gasping for breath and in pain, the nurse told him the medicine would kick in, in an hour and to RELAX. Do not risk that your loved ones last hours will be spent in agony because of this company's incompetence and lack of respect for human suffering. Have to rate in order to post, other wise would give a 0 star rating.

There's quite a mix of reviews for Care Dimensions, but the care team for my grandmother was…read morewonderful - we are especially thankful to her social worker, Joan C, and nurse, Tim C. who made her last few weeks comfortable and allowed our family to carry out Grandma's last wishes. Joan in particular went above and beyond in helping us navigate different options, applying for financial aid, etc. I was struck by how she knew each of the different family members she met by name and how she repeatedly advocated on our behalf to get certain accommodations made that mattered to my grandmother. Finally, her clarity in laying out next steps and who should be doing what was much appreciated during a emotionally taxing time. I could not recommend her more, and would hope that everyone is lucky enough to have a social worker like her.

I needed someone to escort me home from outpatient surgery and was really in a jam: I didn't have…read moreany local friends or family whom I could ask to take off half a day, deal with parking, driving into the city, deal with hospital delays, etc., and the hospital wouldn't let me leave in an Uber/Lyft. It was looking like my outpatient surgery (scheduled three months before) would need to be rescheduled simply because I didn't have a ride home. For someone mentally preparing for scheduled surgery, this was very stressful. Luckily someone on administrative staff put me in touch with Tim at Abundant HHC, who was able to pick me up the following day (less than a day's notice... above and beyond!). Abundant's services passed the "hospital test" because they will not only drive you home but also help you in to your home/apartment. Given my situation (finding a medical escort who could accommodate my needs, or rescheduling my appointment), I found Abundant's charges very reasonable. Tim promised to be available at my scheduled discharge time (1pm) and was still available for my actual discharge (2.5 hours later) when surgery got delayed. Tim was a lifesaver and a great guy, to boot! I'd recommend him to anyone in my situation. Thank you, Tim and Abundant HHC!

I've used the transport/ride services several times and Abundant Concierge has been a life saver…read more I've had several procedures done with conscious sedation and the hospital requires an escort to come and pick you up in person to transport you home. I have limited support and so I relied on Abundant, usually Tim was the escort assigned. He understands that the timing of discharge is never predictable, there may be delays -he's accommodating to last minute changes. Last time after surgery I didn't know if I'd be discharged directly home or to a rehab facility, the hospital wouldn't tell me in advance. We had several phone conversations over a period of days and Tim was very patient and understanding about the constant change in directions from the hospital. Always pleasant to deal with. I will definitely use them again in the future.

My mom passed away in June 2026. I was really grateful for the care she received in her final days…read more The staff was excellent and handled a difficult situation with as much compassion as possible when delivering bad news. I also appreciated their honesty when we were deciding on next steps. I cannot rate this organization any higher.

The staff here is incredibly friendly, helpful, and caring. I have no complaints whatsoever. It was…read morea peaceful place to spend the last few days I had with my dad.