This is a long review but hope that it will provide some balanced info as you consider your…read moreoptions. Our loved one was a long-time resident of Goddard House (GH). They entered as an alert and mobile resident. GH promises "you can age in place" but our loved one was forced out as they required more care in spite of the fact that fellow residents were wheel chair restricted and required all sorts of care. Our family was willing to provide 24/7 private care but still we were told we had to leave. GH is a non-profit with volunteer board that is supposed to oversee the organization. There are no terms of office for these trustees; they serve year after year, including the board chair who hired a for-profit management company, SLR which brought tensions. SLR yanked long-standing, resident-focused policies such as financial rent assistance if family paid in full for three years. Policy is gone. However, the board chair requested the admission of at least one resident with full financial assistance at the outset because this person was a friend of hers. There were four changes of Executive Director in the time we were there and at least as much as head chef in the kitchen and head of resident care/nursing. I do not believe there is an R.N. on staff. The facility is outdated. Several bathroom resident falls occurred due to outdated bathroom design. Apartment bathrooms are being updated now as residents vacate but it does not help families whose loved ones fell. Additionally, carpets on 2nd and 3rd floors are original to construction! Yet, the board sits on a hefty quasi-endowment and does nothing. Lastly, the organization was slow to respond to a gastrointestinal virus that initiated in their kitchen and spread throughout the community. Goddard is terrific for a resident who is independent, mobile and requires little care. Brookline is a great location because of its proximity to academic medicine, but if your loved one requires additional care as they age, you may need to leave GH or you might be one of the fortunate ones to be allowed to stay.

I came to visit my mother. She likes all The interesting activities and generous care. It's very…read moreprofessional establishment and I like the chicken coop in the back.

I can't begin to enurmerate the unprofessionalism and lack of care in this organization. I am…read morestunned how this place is allowed to function with this level of negligence in the heart of Brookline, which is where I live. The staff is untrained, rude and unprofessional, the rooms are not kept clean and most of all there was no one to oversee or to administer the place. These untrained staff who seem overworked run the entire place. The only people who did a decent job were the PT folks, and it is obvious that they do their job despite the very unstructured and confused environment. An anecdote: The first day I went to visit my husband a staff woman was by the front door (seems waiting to be picked up) and since it was a snowy day and with bad leg, I needed to use the handrails to go up the steep stairs. I asked her politely if she could move from the rail. She called me names and screamed at me. Shaken by this encounter, when I got buzzed in at the front door, I asked the front desk woman to let me know the name of this woman at door, as I would like to file a complaint'. After, describing the incident, the front desk woman deliberately took her time to come around her desk towards the door. By then the woman who was watching through the glass door jumped into the car that was picking her up and left. I asked the front desk woman, 'do you know her and I believe she works here.' She pretended she did not. It was obvious to me that she was not telling the truth. That was the first day experience in that place. My husband stayed more than a month there. It was a nighmare experience, but we had no choices then as we could not get another facility soon enough. Almost everyday, walking down the corridors you hear loud and consistent screams from patients. It is like a house of horrors. The roommate was also screaming continuoously and the staff sits and just talk to themselves. I asked to see a doctor or nurse (anybody in charge) and they kept saying they'll come. I had three appointments and no one showed up. When asked, they say we have no control as to when they come, or they come and spend an hour and leave. Finally, one said they don't come at all. He never saw a doctor or a nurse, the entire time. Eventually we left. I plan to do a followup on this place to the town of Brookline. It is disgraceful to have a place like this operate anywhere, let along in this town. It deals callously with vulnerable elderly population. Someone who knows the place, said the place is like a homeless shelter or a flop house. That is unaccepable for any organization. No matter what. do not put your loved one into this place. It is uncaring with some mean spirited workers in there.

This place is run like a wild zoo. The staff from the top executives to the nurses and receptionist…read moreare completely unprofessional. They treat their patients like crap. No one really speaks exceptionally good English. When you call the facility you don't know if someone will answer or not. When they finally decide to answer they're rude. Please don't ring your loved ones here. It's a disgusting horrible place.

Watch out for hidden fees and unfair business practices. $20 to have meal tray delivered (on top of…read morethe high price to live there) and raising the rent after only living there a few months. If you sign a lease for a family member, have a lawyer ready to review and get every fee spelled out carefully. I would avoid this place if you can. High turnover of office and front line staff.

Hellhole. The worst possible rehab experience for my elderly mother. Left to lay flat on a bedpan…read moreof her own feces for 20 minutes. Left to sit on the toilet for an extended period while the cell phone yakking attendant disappeared instead of helping her off in a timely fashion while she yelled crying for help to no avail. Cold miserable food. Understaffed at night to the point that pain meds were not given on schedule. Nasty attendants. Revolving door of administrators. Doctors unavailable or non existent. Vile place. Avoid at all costs. Neglect neglect neglect.

I have lived in a Center Communities building in Brookline for 5 years. I am disabled and totally…read moredisagree with the other reviewer, Jeffrey E. The staff here are very caring. Maintenance is the BEST. The apartments are amazingly nice. I wouldn't want to live anywhere else.

lived here 15 yrs office experience terrable not friendly at all matiance is excellent pipes keep…read morebursting makes rent go up used to have awsome staff in gym building director kept people isolated in their apts long after covid restrications where lifted spent money on a new day room no body uses it another reason to raise rent i used to love colidge corner only good if you have a lot of money bank on every corner even my favoriate book store changed their lay out not ada accesible book sellers not help full

The building was so run down and uncared for. All we saw were a lot of bodies parked up against…read morethe TV -- outside area had no cover. No one was out there but if they were they would burn to death. It looked awful. Just awful and SO expensive! $17k a month take your LO to rot like a vegetable. Please. Just shout this place down.

I read these midling reviews here and on google maps, but this was the best place/option at the…read moretime for my father when he was released. This facility will literally will put your loved one at risk. My father was rushed to the ER after I found him slumped over in a chair. His room was next to the nursing station. I asked the nurse simple questions like has a doctor made his rounds today and seen my father and did he eat his breakfast. The nurse would not answer these questions directly, forcing me to ask them repeatedly until she admitted she did not know the answers and would have to get back to me. I then asked for assistance for my father. Two people came to check on my father including the doctor. It was not until the 3RD person came in and they took his vitals. It was a dire situation and he desperately needed O2. Thankfully they relented and called the ambulance. During this difficult time, the nurse who I asked the simple questions reported me to the administration. Jeremy, some sort of nursing supervisor, entered my room (while my father was in distress) and accused me of threatening behavior, which he could not articulate. He then threatened to call the POLICE to have my arrested. LOL Guys, these guys are unprofessional clowns. If you have a loved one who you care about, do not send them here. If you have someone you are trying to get rid of or possibly punish, this is your place.

The Cambridge Homes is such a quaint Independent and assisted living community. Truly the hidden…read moregem of senior care. The stability of staff and the length of residency really paints a picture of how the company treats their staff and how well cared for the residents are. All very important to me when looking into senior living options