I turned 80 a month before my fall which was caused by osteoporosis in the femoral neck, I had…read moresurgery on 11/13/24 at NWH and was transferred to NH late afternoon 11/15. It was a wonderful experience. I had PT and OT every day beginning 11/16. My call bell was almost always answered immediately. The night staff did not smile or talk much but they always helped me in the way I needed or asked for. I had never been hospitalized before other than maternity. Scar tissue starts forming immediately after surgery so PT and OT are vital Immediately, not a week down the road when the VNA can schedule home visits. I was considered a hifi functioning patient so could have returned home. I'm so glad I opted for North Hill Rehab. There is no way my needs could be met at home in such a timely fashion.

Nice facility. All private rooms. Food mostly good. Staff is competent and friendly, and they…read moredid not seem to be understaffed as so many other facilities are. PT and OT were excellent. The people were generally flexible and responded to our concerns in a timely manner. Response to the call button was within five minutes. Definitely recommend.

When I first entered Briarwood I thought that this is probably as good as it gets ,but I still hate…read morenursing homes .First the pros ,Briarwood has great personal ,the staff keep up religiously with your meds ,and vitals.The daily cleaning starts early ,like 6am,there are sprinkler systems ,good programs ,pleasant dining ,family room and library.The staff is always pleasant smiling greeting you ,helping you with wheelchairs.They have a terrific rehab gym and staff. The cons,the food while acceptable is mostly boring.When trays were delivered to me in my room ,the food was always cold ,all 3 meals.In the diningroom ,ice cold poached eggs were the norm and never were soft boiled.There were always 2 choices for lunch & dinner but heavily weighted with chicken,always decent desert ,but as I said the food was boring and cold .Having come from MGH where the food was always hot and decently cooked.On weekends some of the staff were surly and it could take on occasion an hour to summon a care person. The foors are slippery especially when they are washed daily early in the morning.I cannot understand why they would wash the bathroom floors in the mornings when most people just getting up would use them with walkers or wheelchairs ,a real hazard .On top of having a round commode on an elongated toilet ,meaning you had to stand up to clean yourself and with slippy floors found my feet slipping and almost fell down.Having the flusher and paper on the left meant you had to stand instead of sitting in a wheelchair,while having them on the right side you could reach from your wheelchair ,a very dangerous situation which I pointed out to the staff. In the next room was a patient who would rant and scream daily in the middle of the night,many people,some stroke victims trying to rehab, lost valuable sleep affecting their rehab because they and I where too tired from lack of sleep and couldn't function .This went on for the 40 days I was there ,the whole floor suffered and the facilty tolerated it,that was totally unacceptable .Most rooms were mostly double but 4 people shared a bathroom.My roommate got discharged and I got a very sick person who yelped and moaned all night ,frequently tried to get out of bed setting off bells I could not sleep.I got myself transferred but I was so weakened that I fell.The TV'S where very difficult to change channels ,no remotes you would have to press and press and it would take many tries to change channels,no remotes hereThe bottom line,this nursing home by tolerating disruptive behavior caused me and many others great harm.When this mans family came to visit all 6 would pile into the room effectively keeping me from entering my room.There should be limits ,and that is why I only gave them 3 stars.I am quite bitter and by the way my disruptive room mate wound up with a private room ,while I was scrunched into a small corner of another room .

A family member was recently here for rehab. She had been in rehab in the past at another facility…read moreand this could not have been different from our past experience. Her room was so cramped that in order to make it possible for her to sit in a chair we had to move all of the furniture. As a result she was always in bed if we weren't there to set everything up. The communication was non-existent. We had a meeting with her care team and no one in the meeting had actually worked with her. The food was not good with no choice and she either had to eat in her bed or in the hallway. Although the nurses and aides were pleasant they seemed very overworked. Stay away from this rehab!

I am upping my review to four stars, when I picked up my mom from the rehab she was very content,…read moreshe really enjoyed the place and she said everybody was so nice, she said the PT was really good and the staff was very sweet. I guess as a family member I'm just looking for a unicorn that doesn't exist.

It's important for you to know that if you are considering Elizabeth Seaton rehab, please read…read morethis. My father was there for rehab. He developed an infection and there were no medical providers available. Despite this fatigue and shortness of breath from the infection, he was brought to PT. As his performance was not great given the infection, the PT pushed him and appeared annoyed that my father couldn't do what they wanted. The nurses are incompetent and the aids spend most of tgere time on there phones. Call lights are rarely responded to. Speaking with the higher level administrators was eye opening. No one is competent there. I am a medical professional and know what adequate care is. This facility was reported to the authorities.

The Staff at Stone is excellent! Emily the social worker was so nice and helped us manage this…read morecrazy healthcare system. Michelle and Donna my mother's nurses were excellent along with Cheryl and Tom In the rehab department. The staff from Stone helped me regain my independence I'm grateful to them.

Lots to say about the care my mother received (most fine, some not so fine) but the proverbial…read morestraw that broke us is trying to get a response from them re: wrapping up our mother's estate. They ignore emails and phone calls: it's incredibly frustrating to deal with them. The nurses and care teams were very responsive when we had questions; any administrative question is like yelling into a canyon.

I was very nervous about live in care but decided that my dad being at home would be better for him…read moreand ultimately give him better care than a nursing home. The agency came highly recommended by others that used them. My dad received the most amazing care from Gladys who works for Commonwealth. In addition, the agency was extremely responsive w/extra help we needed with my dad on a moments notIce. They made the last six months of my dad's life the most comfortable for both him and me. I am extremely grateful for the unbelievable care he received.

We signed up for them hoping the cheapest price allows us to save some money and get good care for…read moremy mother-in-law. What a mistake! One more time - you get what you pay for!!! There was a lot of turnover, and caregivers were quite incompetent unable to perform simple tasks or simply follow directions. The owner Scott is a nice guy but there is nobody else there who deserves our respect.

I reapplied to Aveanna Healthcare in Brockton, Ma. After not working there for almost two years…read more Due to personal reasons. I was previously employed for many, many years. I had one case for 8 years and another for 17. I loved my patients, my job and the amazing support I received from both the clinical and office staff. I was absolutely shocked! By the way I was treated recently! The office was a very hostile environment! You could have cut the tension with a knife! None of the staff were warm, inviting or friendly! I fealt SO uncomfortable I actually wanted to walk out the door as soon as I walked in! I should have gone with my gut! I would NOT recommend this company to anyone! If I could give them 0 stars I would! I applied to another well known agency. Was hired immediately. Arrived for my interview. I was greeted by friendly! Professional! Nice! Normal!!!! Staff! Exactly what I always experienced with PSA/Aveanna years ago! What a shame!

Old Stinky P. spent two weeks at this facility after coming from Spaulding. Was not expecting much…read moreconsidering the comprehensive care he got at the other rehab. The facility is quiet and quite clean and pleasant. Luckily, Stinky got a room to himself even though it was a room for two patients. Wicked lucky! The nursing care was quite good and attentive for the most part. The nurse that worked during the day was very good, and am sorry, forgot her name. The nurses that worked during the evening shifts were awesome. RN,s Ed and Martin could not have been nicer and more attentive to the cranky old dude. The only slight downside was that a few of the aides were not all that great and a bit difficult, but most were ok. They did seem to work hard though. Stinky knows it is not the easiest job. They PT staff were very nice and were very good with their skills. The food was actually quite decent though and they seemed to want to please. That being said, Stinky would not want to spend another two weeks here if he didn't have to, but if he did have to he would put this at the top of the list of placement preferences.

Things have drastically changed at Lasell Village. When our parent arrived 13 years ago, it was a…read morewarm community. Since their current president arrived several years ago, it has become a bottom-line business operation, consistent with her prior experience in the world of hedge fund-backed retirement care corporations. Today, safety takes a back seat here. Diversity is nearly completely absent among residents. Transparency in finances is lacking and leadership is arrogant and defensive. The one saving grace remains the staff who work with residents on a day-to-day basis. They remain caring, dedicated and thoughtful. But the community has become a commodity and the saddest part is that they continue to expand without addressing numerous substantial shortcomings.

In regards to discharge planning and your rights: My sister was discharged to Ellis Nursing home in…read moreNorwood from BIDN because the Case Manager said her "friend" works there. As a patient you have a right to a list from that case manager of possible places as it relates to your Insurance- You or your family can research and then packets requesting a bed are sent to those places- This is informed decision making. My sister was never given a list after asking multiple times and was told they only had "1 star" so the case manager said she took them off the list. It isn't up to her. I research places on multiple venues including licensing deficicencies not just google and Yelp- She had no right to make that decision for my sister and not give her time to research places. I say this because you don't know what you don't know. Because a friend of the case manager is trying to fill beds is unethical practice. My sister ended up in a room at Ellis in Norwood which is not a good facility to be in. (Read Ellis Review and see pics) My sister observed what appears to be maybe black mold and an awful unidentifiable smell (maybe the mold) and multiple infection control concerns. I saw the pictures and agree. Now we are trying to get her discharged out to places we had time to research. I left a message on the complaint line at BIDN, I hope it doesn't get swept under the rug or erased and their practices put the patient first. This is an unethical practice by the Case Manager and against my sister's patients rights to be part of her planning. I don't think this facility treats patients as a whole. There were some wonderful nurses caring for my sister and an excellent surgeon.

This place is horrible! The nurse in the ER was rude and condescending. I called to ask what…read morehappened to my son and she made up a stupid answer. Then this hospital location sent him home with a broken leg saying there was nothing wrong with him. Three days later he's in a Boston hospital having surgery on his knee and leg from being hit by a car. Two weeks later and he's still in the hospital recovering after surgery. I don't know who was the incompetent doctor there but the quality of care was awful! This is so unnecessary and unprofessional. I would try everything to avoid being taken to this Needham location. You may just lose a limb!

Stay away. It's considered "one of the best" skilled nursing facilities, which means the bar is…read morevery low. Cold, incompetent doctors, a social worker and nurse manager who are useless, bed sores that are not reported to the Dept. of Heath, as required by law, and don't dare look at the aides the wrong way! They are defensive about everything and will talk about you behind your back--and sometimes right in front of you. It's a sad state of affairs if this is considered a good place.

I do not recommend Wingate. They denied that they had a mouse problem until Needham Board of…read moreHealth got involved. It's an expensive place and the rent increases greatly each year. They don't treat residents with the respect they deserve.

My parents were residents of Wingate Residences ( assisted and independent) living for a few years…read more Unfortunately from when they moved in to now the quality of care and food has become substandard. The CNA's have an attitude and are quite lazy in carrying out their responsibilities. The CNA's are lacking professionalism and care towards the elderly residents. The food has no taste and the portion sizes have steadily decreased. In addition the food is served cold there is nothing worse than cold bland food. Unfortunately at this time I couldn't recommend Wingate to anyone at this time.