Had How's Work for a couple of months to cover weekends for my 91 year old Mother, They ended…read moreservices for my mom WITHOUT NOTIFYING ME ,I found out on a Sunday morning right before I had to go to work,so much for a notice. Also if you are only english speaking this is the wrong company for you, all workers I had could barley speak any english, One time while I was leaving for work they surprised me with a new aide, I had only ten minutes to show her around my house, she had actually took out her cell phone so I could explain to her boyfriend who was on the other end to translate. I have nothing against anyone who cant speak english, but when your customer is english I would think it is appropriate to have a english speaking aide. I also forgot to add that the Sunday I called to find out there was no aide coming, I asked if they could provide anyone to help and they replied it was Dominican Day so there was no workers available, so much for caring for the elderly. STAY AWAY FROM THIS COMPANY.

From the owner: How's Work was founded in 1992 by Pamela Abernathy. Coming from a background in social services,…read morePam saw an opportunity to fill simultaneous needs in north shore communities of Massachusetts; assisting elders to remain independent at home while providing meaningful employment opportunities. From humble beginnings at a shared office space How's Work pursued this vision of providing compassionate care to elders at home while creating an inclusive employment environment. Almost thirty years later How's Work remains family owned and operated by Pam's son Matthew Abernathy. Today How's Work provides care for over 300 elders and employs over a hundred home care aides.

I'm writing this review as a former employee that had to move out of state for family reasons…read more When I was an employee of Comfort Keepers it was always my pleasure to serve the community. My co-workers were awesome. Very supportive and willing to give a lending hand at anytime. The office always did an awesome job on communication, training and staff support. They love to create a sense of well-being , and directing our clients to be as independent as possible. Also, they give them as much support in all areas including their final day and make them as comfortable as possible. From top to bottom, owner to support staff their policies and procedures are developed for lifting spirits one client at a time everyday. Lea (LaBranche) Curry

From the owner: Comfort Keepers caregivers travel to clients' homes to provide care services and living assistance…read more Our work allows seniors and disabled individuals to live independently and as comfortable as possible. With our expert caregivers in your loved one's home, you can rest assured knowing he or she is receiving the best care possible.

I believe that they have a couple of aids who will go on and byond for my mom ,but my mom has…read morealzheimer and dementia and is very shy and non spokenen ,so she has been asking me why she can't have the same 24 hour that come every week because they are sending different faces and so she can not handle it i even got a doctors letter but they keep saying that they can not pay the over time ,I have requested one in particular who comes 3 nights a week and they cant i believe patient well being should come first ,no matter what But thats just my believe

This is what Abernathy Home Care based in Stoneham, MA services look like!…read more I had originally wrote a review on their page and was blocked when trying to warn others about what my grandmother has experienced over the last two years. My grandmother has been using Abernathy (formerly How's Work) for two years. My grandmother had two strokes, two years ago, and to prevent her from going into a nursing home, our family acquired 24/7 home services. The experience with Abernathy has been anything but pleasant. My grandmother lives alone and I started staying with her to prevent excess stress. My grandmother has limited function in her body. There have been multiple incidents of missed medications, no observation (she showered alone and was sent to the ER as a result of bruised ribs), no offering of food or water, employees ignoring her pleas for help, employees sleeping on the job everyday (even now as I type this), excess phone use, employee yelling, lack of professional boundaries, and so much more. If you care about your family members wellbeing, please go through another agency! I've had to report multiple aids using their emergency phone line. Nothing has changed nor improved!

I was so fortunate to stumble across Home Sweet Home Care Solutions. After having surgery I really…read moreneeded some help and Helena was the best. She came a few times a week and helped with meal preparation, food shopping, laundry and other daily household needs. She was a joy to have around and I looked forward to her visits. Having her come brightened my day and eased my family's concerns while I recuperated. It was definitely one of the best decisions I made.

From the owner: Personalized fully Insured & Bonded Non -medical Home Care Company…read more Specializing in providing a full range of in home support services to enable our clients to remain safe while receiving high quality care in their own home. Services include Homemaking , Meal Prep , shopping , errands , transportation to appointments, advocacy case management , medication reminders , assistance with bathing / dressing , assistance with activities of daily living. Experienced in the care of Moms & new babies , post operative care , senior care , hospice care , Alzheimer's, Dementia .

My mother was in this facility for a year before she passed away. The care was excellent, the staff…read morewas always helpful and willing to make her stay comfortable. It was hard to watch my mother decline in health, but the care she got, as well as us as a family, was so kind, and thorough. Mom was always cleaned, turned and repositioned when we arrived to visit, or she was out talking to patients and staff when she was feeling up to it. The facility is very clean, you always see people washing floors and walls, and never get an odor like some other facilities we have been in. The staff was knowledgeable and always willing to go the extra mile to help us.

Poor staffing , week ends clients are forced to sit at a table in a community room all day…read moreHorrible meals

Unresponsive. Need 85 characters to post the review, so..unresponsive, just..no response. In other…read morewords, unresponsive. That's it. They didn't even bother.

Yes, Flu season is around it was nice that found help, ASAP. You got to see someone as soon as…read morepossible, and the cost was effective. I'm glad you got the care. I believe the office was very efficient. You where very well taking care of. Everything went smoothly!

There customer service was get i was unprepared and not ready but they treated me like a human…read morebeing and not a sloppy unprepared person i respect that greatly they tried everything they could to help and because they helped me when I just didn't have the mental capacity to now im looking forward to our appointment haven't had treatment like that in awhile

We went there for SHRINE appointment. The lady took our appointment was very nice and very helpful…read more We got all the information we need for our retirement insurance choices. Hope they continue to offer the service without getting cut by the latest WH administration. The services are vital for the seniors

Visiting Angels are great people to work with. They are very responsive to requests and able to…read moreprovide advice and help tailored to our mother's needs.

I use Visiting Angels to look after my mother while I live overseas. So far I am overwhelmed at…read morethe response my mother has had to the quality of care she receives. The people who look after my mother are incredibly kind and loving. We've used other agencies and had other folks in our home that are just there to go through the motions... Visiting Angels provide TRUE companionship for the elderly. They talk, the listen, they care and the respond. Most importantly for me is that I have a great caseworker who keeps me in the loop with things that occur in the house. She is a great resource for suggestions on how to handle tricky situations and also a great resource to coordinate things like food deliveries and other things that take place in the house while I am away. If you are reading this you have a loved one that needs support, it is a stressful situation and you sometimes feel like anything you do will be a mistake. I'm here to say that Visiting Angels eliminated so much of that anxiety for my family. Please engage with them and see how they can do the same for you.