My experience with Seasons Hospice is that they support the Health Care Proxy only and do not…read moresupport family members. They will not talk with you, return your phone calls or emails. When I called looking for someone to talk with confidentially about my own anguish they put me in touch with the social worker who after we spoke, called the health care proxy and broke confidentiality and told them of my call to them. I have no idea how my mother is doing except through the health care proxy who is not able to keep me fully informed. The nursing facility where she is has been shut down for 3 weeks and have offered no compassionate visits with her and Season's Hospice will not return my calls. I gave them 2 stars because the staff that I did speak with seemed compassionate and I would rather have them see her then leave her in the hands of a non-caring nursing home.

Miserable hospice. snippy nurse, under-aged, inexperienced social worker all combined for…read moreunnecessary drama at the end of life experience for my beautiful husband suffering from body-wracking merciless cancer. It should have been a calm ending, they only hastened his death by absolute incompetence and upping a situation that was complex enough. Social worker should start looking for another job at a call center where she could put her two cents in at a comparable salary.

This place a disgrace!! No communication from staff whatsoever! Place is falling apart, it's dirty…read moreand my family member is not getting the proper care! She is unable to speak for herself or move on her own, so if she sleeping during lunch, she does not get fed. She is supposed to have PT but not sure if that's happening. Left in the bed soaking from urine. Do not send your family members here!

Horrible place needs to be shut down.Its really sad the state did not step in and see how these…read morepoor patients are not cared for!! The CNA sit on there ass and do nothing.patients sit in shit for hours.And are treated like there a piece of meat just awful.I worked there 2 days and had to walk out.I called the state and I hope this place gets fined and shut down and these humans that are patients get out into a professional place .I have worked at a lot of places and seen a lot but this place is a joke and there are no rules at all! Patients cry for hours help help nobody goes I was left on the floor alone my 1st day while other CNA went somewhere and stayed over a hour! There's no administrative she left and I seen a horrible things! Please these patients need correct care.Even the nurses don't care the place is ran illegally and dangerously

I knew some people who had used Good Shepard for their family member's home-based hospice care and…read morethey all praised the organization and expressed gratitude. So when my husband needed hospice care, I turned to Good Shepard. I expected that as a non-profit organization that their resources would be fully focused on caring for the patient and the family. My son (who took intermittent family leave) and I provided all the hands on care for my husband under the guidance of the hospice nurses. My husband told me that talking to his hospice nurse and her oversight made him feel less anxious. And he was very relieved that his pain/discomfort was managed so well. He had an assigned primary nurse M-F and weekend nurses visited as needed. We had frequent visits in the last few weeks. All our calls when things were difficult in the night were managed quickly and well. I highly recommend Good Shepard to other patients and families.

If you are looking at Yelp for guidance about choosing a hospice, you probably are desperately…read moresearching while feeling the pressure of the clock ticking. Even though we had the recommendation of our mother's independent living facility, that's how it felt for our family. So, with nothing more than a 10-minute visit from a nurse who acted more as a salesperson, we signed on to Good Shepherd for at-home "care." In retrospect, of all of the regrets I've had in life, this decision tops my list. One of the main reasons we chose the path of hospice at all was because he told us that, instead of needing to call 911 and having our mother end up in the ER, we would be able to pick up the phone and have instant access to a nurse with answers. Instant often turned out to be 35-40 minutes, with callbacks from overworked, beleaguered on-call staff. When we reached out to the nurse/salesperson by email--twice--with concerns, he did not respond. When the nurse we were assigned called to schedule an initial visit, her very first words were that she had 7 other appointments at our mom's independent living facility before she could get to us. The implicit message: get in line. When we met her, she seemed exhausted, not particularly engaged or warm but competent and knowledgeable. As it turned out, she would be the highlight of our experience with GS Hospice. My sister met with a social worker and instructed her about a matter to avoid if she spoke with me. The social worker called me to "check in" and immediately raised the very issue that my sister told her to avoid. It happens that another family at our mom's independent living facility and whose own mother was also in GS Hospice care had the same social worker. Before we said a word, they described the social worker this way: "She's 12," referring to her emotional age and maturity. The social worker cheerfully called my sister later to check in, oblivious to her mistake. When my sister reminded her, the social worker burst into tears. It gets worse: When we brought these and other concerns to the CEO of the hospice, he was dismissive and defensive, suggesting that these criticisms were clouded by grief. In other words, people who are grieving aren't capable of making rational observations, a condescending and, in this case, self-serving response. GS Hospice provides the services of a grief counselor for the family. Ours called me twice. Each time, I told her I was not interested in grief counseling but the second time, I offered to provide feedback about the experience our family was having with the Hospice and revealed to her that we were planning to take our concerns to the board. The next day, the CEO wrote to my brother trying to dissuade us from contacting the board. Clearly, this counselor went to her boss and disclosed a conversation which should have been held confidential by the standards of every mental health profession. We elevated our concerns to the board. We told them we were not interested in condolences or apologies and had no interest in litigation--that our goal was simply to make sure other families did not endure the same experience. Initially, we received what seemed to be an appropriate reply that suggested they would investigate. We offered the board to call us with any questions. They never did. Instead, we received a carefully crafted reply clearly written by their lawyers absolving themselves of any responsibility. Initially, our assumption with their staff was that they had plenty of caring, compassionate, professionals and that we had simply drawn the short straw. GS Hospice is a large organization but we had naively assumed that as a nonprofit with a long history, they would be patient and family centered. Instead, they turned out to be more like their hedge-fund owned competitors: understaffed, relying on inexperienced practitioners, and responding to concerns from a legal rather than ethical perspective. No large organization is going to have a perfect staff but when leadership is lacking, the problems become systemic and the agency becomes dysfunctional, the outcome for us with GS Hospice. It cost us profoundly in the care of our mother and compounded a family crisis that comes with such a profound loss.

We were so fortunate to have an amazingly compassionate, thoughtful and caring hospice team at…read moreFaith and Family. All members of the team were tightly coordinated and in sync in supporting us as my husband's transition accelerated after a very painful fracture of the shoulder. From Faith, a very experienced hospice aide, to McKenzie, the case manager who visited us almost every day, to Connie the weekend nurse whose wisdom, insight and patience carried us forward, to Catherine, the social worker, Valerie, Reiki specialist, and Frank the Chaplin - all brought unique and supportive perspectives as we navigated this challenging time. My husband and I wanted to do hospice at home and as his decline accelerated, this hospice team made the journey possible. I am forever grateful for the wonderful care my husband received and the comfort care my family was given. I would strongly recommend this hospice! Hard to express how truly outstanding the team was!!

Faith & family hospice has the most compassionate staff. From the beginning, with our intake…read morenurse,Emily to our primary nurse, Lindsay we were treated with respect, caring & expertise. If someone was unable to answer a question, they admitted it & got the answer for us. As a nurse, I can be very picky with medical care. We were so lucky to have Lindsay as the primary nurse for my mother in law. She guided the entire family ( 6 children!!!) through the dying process. She was able to anticipate needs of everyone & facilitated them, while always putting my mother in law first. She was also able to arrange for a well needed massage from Poppy who was perfect. I cannot say enough about this hospice team!!! The best- don't go anywhere else.

I just had my first Reiki treatment ever with Lisa. She was so welcoming from the moment she walked…read moreout of her door, smiling. I felt completely comfortable with her. She just has such a loving presence. We had a great chat at the beginning, a hands-on Reiki session and a nice debriefing at the end. She did not pressure me at all to come back, but assured me that we could do more work if I was up for it. I highly recommend her to anyone. Interested in having energy work done. This was a great first experience with a Reiki.

So, I'm a Skeptic…read more Just that kinda person. I generally don't like medicine that I can't trace back to anatomical reality (I get exasperated talking about Chi and other untestable, unmeasurable concepts). So I obviously didn't go to Acupuncture to get my chakrahs back into balance or anything like that. I have a pretty nasty back injury that gave me a fair amount of pain and tough ciatica (look it up). I've been doing PT, and I've been healing quite nicely (I'm not going ton a "Western Medicine is Useless!" rant today), but I'm not a very patient person. I wanted to see if I could do some pain management beyond medication, for obvious reasons. I went to see Lisa because my mother's friends (who are much more... spiritually oriented) have given me sufficient anecdotes that I decided I'd give it a try. Anyway, disclaimer aside. I enjoyed the visit. Lisa is a grounded, rational person that actually talks about medicine and the body. There's a little bit of "energy flow" stuff going on that I managed to not get frustrated about--in short, at the end of the conversation I was pretty convinced she knew what she was talking about. Then with the needles. Afterwards, I felt significant improvement. I have a lot more relaxation in my back and leg, the ciatica's gone down. I'm walking around without a cane, which is a fair improvement. I'm quite pleased with the treatment. Over the next few days, I'll be updating as to my progress. I'd recommend Lisa for an alternative approach to pain management stress, musculoskeletal or nervous problems, definitely. I will continue to hold out on the mystical cancer-healing powers of heat lamps and small needles until I've seen better science on the topic.

I can't say enough good things about Always Here! From my very first interaction with Brooke to…read morethe aides they send us. They are professional, thoughtful, caring. We have worked with Always here since early 2020 to assist my 101 yr old mum. She gets around well for her age, she has become quite forgetful and needs more and more assistance. They have been able to scale up and down very quickly depending on our needs. The support helps my mum and my sister, the primary caregiver. The service is costly, but we are getting what we pay for. Thank you to the team!!

Always Here is exactly who you want taking care of your family. We tried a different home care…read moreservice before Always Here, and the difference was astonishing. Brooke (President) and Katie (Case Manager) were compassionate, flexible, and helpful. They found ways to increase the number of care hours when my mother's condition worsened suddenly. They helped continue care safely when my parents were exposed to covid by another care service. And the caregivers they engaged were more than caregivers. They became friends and family to my father, which was especially meaningful at a time when everyone is isolated due to the pandemic. I highly recommend Always Here!

I am an Attorney and most of my practice is dealing with the elderly. I benefit by their wisdom,…read morebut I am troubled by what I see in their inherent weaknesses of old age ( mental, physical, etc..) and what uncaring or even worse, unscrupulous people/companies can do under the disguise of elder services. There is only one company that has not only my loyalty, but my full faith and confidence when dealing with, helping, trusting, caring for and even loving old people with dignity and respect..... and that's Joanne MacInnis and her crew at Aberdeen. Take a bow team, this is my review .....

I am so grateful for Aberdeen's diligent and thorough care for my 96-year-old cousin, especially…read moreduring a health crisis over this past weekend. Ordinarily an Aberdeen caregiver is scheduled to be with my cousin just a few mornings per week, and there was no one on duty last Friday when some visiting neighbors became concerned that she was unwell and phoned Aberdeen for help. The Aberdeen Case Manager, Diana Shepherd, promptly rushed over to my cousin's house to check and take care of her. Diana then stayed with my cousin until she could arrange for Aberdeen caregivers to stay with her 24/7 until the health crisis passed. I appreciate that it was not easy to find caregivers on such short notice, and am grateful to those kind caregivers who rearranged their schedules during this busy holiday season just to be with my cousin. I live four hours away, so having this dedicated team in place means the world to me, and gives me great peace of mind. I cannot say enough good things about Aberdeen, and Diana and her wonderful caregivers!

Traditions Home Health Services placed a Live-in caregiver at my house in November and it's the…read morebest decision I could have made! Dora is my CNA and she is so helpful and kind to me . When I call the office I speak to Jen and or Pam and they always take care whatever I need immediately. This company understands how to provide amazing care all around. Thank you to each of you.

At a really difficult time for our family, I am so grateful to have found and hired Traditions Home…read moreHealth Services in Canton to care for my grandmother. After my grandfather passed she was so anxious and depressed about the possibility of being put in a nursing home. After a lot of phone calls and research, I ended up speaking to Traditions and hired them to provide live in home care for my grandmother. The care she received was better than I had hoped and she is thriving because she was able to continue to live in her own home. The caregivers provided exceptional care and the fact that she was able to stay in her own home has been such a blessing. I would highly recommend this agency to anyone.