When my elderly father fractured his pelvis I flew in to manage his care. We quickly realized that…read morethe rehab facility was crushing his spirits. When I mentioned home care to the facility staff, even they said patients tend to recover more quickly at home. What we didn't appreciate was just how difficult it can be to care for an elderly person who can't walk. They provided us with a list of home health care providers that I cross checked with yelp. Crazy how few reviews there are for these types of businesses. After doing some research and contacting three different providers, I chose Home Instead. From the moment we contacted them our life started getting easier. Cassandra quickly set up an appointment for the owner, David, to come to the apartment and meet my father. He asked the right questions, listened, and provided us with a range of options to choose from. Zero pressure. The primary health aid, Leroy, quickly became like part of the family. David remained actively involved in managing my father's care--even while on vacation! And as my father gradually began to recover, they were very flexible in dialing down the service. The only advice I have is to set clear expectations up front about what kinds of help you would like the health aid to provide. The brochure promises the moon, more than any single health aid could reasonably be expected to provide. But be upfront about what help you need. That way it doesn't get awkward part-way through treatment if expectations aren't being met. This is particularly important if there will be more than one provider managing care. Overall we were very pleased with Home Instead and will definitely be contacting them again should we require additional care.

After a hospitalization, my 94-yr-old mother needed round-the-clock care at home. For more than 5…read moreweeks, friendly, dedicated, caring, knowledgeable and dependable professionals came to our home. Each of them took excellent care of her, encouraging her as she slowly regained her health and mobility - and allowing me to get the rest I so desperately needed. I learned from them the best ways to continue her care on my own, and enjoyed their company immensely. They treated both of us with courtesy, respect and compassion. I can't thank the management, schedulers and caregivers enough for taking such good care of both of us. With them, it really IS personal!

I love my clients. Very friendly staff. The nurses and field supervisors are very caringread more

From the owner: Elder home health care and senior care companions. Home care agency with hourly caregivers, 24-hour…read morecare, Nurse-developed senior care plans. Bonded, licensed, insured.

If I could give no stars I would. My mother is currently in this rehab and I have never seen a…read morefacility operate in this manner. I have tried to address my issues with the director and administrator but all they can do is say they are sorry. I asked the NP questions about my mother's conditions and still have yet to get an answer yet to those questions. I sat inside the facility for hours and my mom asked the CNA for help but the CNA just got frustrated with an attitude like my mother was asking her for too much. No matter what nurse or CNA we ask for help, it always seems to be a bother. I am truly disgusted with the care quality that this facility offers and the attention to detail that they have. The only staff that I can say genuinely care about the patients are the people from PT and OT and dialysis.

AMAZING NURSE AIDS WHO WILL GO ABOVE AND BEYONE TO HELP ANY PATIENT IN NEED OF ANYTHING AT ANYTIME!…read moreI am extremely sadden to say that this nursing home was bought out by a company that has terrible managers who treat the Nurse Aids with no basic human rights, they do not respect their needs when it comes to needing to use the bathroom, having one day of off due to terrible scheduling, being paid in correctly after working overtime, and being rude to the Nurse Aids who spend each day loving what they do for work but struggling to live in these disrespectful conditions to any human. I pray that God helps whoever bought this Nursing Home and teaches them how to properly take care of their staff in order to make justice on this treatment that is being done to the hard working Nurse Aids!

They suck. Avoid them...not helpful! Also very difficult to work with in terms of scheduling…read more Generally, very unhelpful considering they are in the business of health care.

The scheduling for this home health care is horrendous. They change appointments with no warning…read moreand don't even call the patient. They promise to come out on a certain day and never arrive and never call., Then when you call them they say their is a shortage. I have been recovering from a knee replacement and a section of the incision did not heal- it took 3 weeks to finally get a wound nurse out. I will say that when the people finally come, they are QUITE QUALIFIED but the scheduling and priority given to patients is actually negligent. If my daughter and I weren't self advocating and calling them EVERY time someone is scheduled, no one would come on time or even on the day promised by the front desk. Which is another thing! The scheduler outright lies or leaveS out information. example: when I called scheduling to see if a nurse was scheduled, I was told- yes- she is scheduled for today. However, they don't give you a time because the nurse calls you on the day of the visit with the time. The front desk failed to tell me that the nurse had car trouble so would not be making it out to my home at all. I only found this out after calling back 4 hours later after not having anyone come and talked to the scheduling manager (Debbie). These are the kinds of things that happen regularly. Sometimes the PT sets up a schedule with me (M, W, F) and then finds out that they changed the schedule and never told her or me the patient. DO NOT USE THIS AGENCY!

I was so fortunate to stumble across Home Sweet Home Care Solutions. After having surgery I really…read moreneeded some help and Helena was the best. She came a few times a week and helped with meal preparation, food shopping, laundry and other daily household needs. She was a joy to have around and I looked forward to her visits. Having her come brightened my day and eased my family's concerns while I recuperated. It was definitely one of the best decisions I made.

From the owner: Personalized fully Insured & Bonded Non -medical Home Care Company…read more Specializing in providing a full range of in home support services to enable our clients to remain safe while receiving high quality care in their own home. Services include Homemaking , Meal Prep , shopping , errands , transportation to appointments, advocacy case management , medication reminders , assistance with bathing / dressing , assistance with activities of daily living. Experienced in the care of Moms & new babies , post operative care , senior care , hospice care , Alzheimer's, Dementia .

I can't say enough good things about Always Here! From my very first interaction with Brooke to…read morethe aides they send us. They are professional, thoughtful, caring. We have worked with Always here since early 2020 to assist my 101 yr old mum. She gets around well for her age, she has become quite forgetful and needs more and more assistance. They have been able to scale up and down very quickly depending on our needs. The support helps my mum and my sister, the primary caregiver. The service is costly, but we are getting what we pay for. Thank you to the team!!

Always Here is exactly who you want taking care of your family. We tried a different home care…read moreservice before Always Here, and the difference was astonishing. Brooke (President) and Katie (Case Manager) were compassionate, flexible, and helpful. They found ways to increase the number of care hours when my mother's condition worsened suddenly. They helped continue care safely when my parents were exposed to covid by another care service. And the caregivers they engaged were more than caregivers. They became friends and family to my father, which was especially meaningful at a time when everyone is isolated due to the pandemic. I highly recommend Always Here!

There customer service was get i was unprepared and not ready but they treated me like a human…read morebeing and not a sloppy unprepared person i respect that greatly they tried everything they could to help and because they helped me when I just didn't have the mental capacity to now im looking forward to our appointment haven't had treatment like that in awhile

We went there for SHRINE appointment. The lady took our appointment was very nice and very helpful…read more We got all the information we need for our retirement insurance choices. Hope they continue to offer the service without getting cut by the latest WH administration. The services are vital for the seniors

I am an Attorney and most of my practice is dealing with the elderly. I benefit by their wisdom,…read morebut I am troubled by what I see in their inherent weaknesses of old age ( mental, physical, etc..) and what uncaring or even worse, unscrupulous people/companies can do under the disguise of elder services. There is only one company that has not only my loyalty, but my full faith and confidence when dealing with, helping, trusting, caring for and even loving old people with dignity and respect..... and that's Joanne MacInnis and her crew at Aberdeen. Take a bow team, this is my review .....

I am so grateful for Aberdeen's diligent and thorough care for my 96-year-old cousin, especially…read moreduring a health crisis over this past weekend. Ordinarily an Aberdeen caregiver is scheduled to be with my cousin just a few mornings per week, and there was no one on duty last Friday when some visiting neighbors became concerned that she was unwell and phoned Aberdeen for help. The Aberdeen Case Manager, Diana Shepherd, promptly rushed over to my cousin's house to check and take care of her. Diana then stayed with my cousin until she could arrange for Aberdeen caregivers to stay with her 24/7 until the health crisis passed. I appreciate that it was not easy to find caregivers on such short notice, and am grateful to those kind caregivers who rearranged their schedules during this busy holiday season just to be with my cousin. I live four hours away, so having this dedicated team in place means the world to me, and gives me great peace of mind. I cannot say enough good things about Aberdeen, and Diana and her wonderful caregivers!