Stopped in while traveling home after a long trip eating out each meal. The staff was helpful and pleasant. Offering details of each item and suggestions. We all got different sandwiches, salmon on a bagel, tuna melt, turkey with apple, and chicken salad with soup. Everyone enjoyed their choice. We looked up to find that there are 14 locations, but unfortunately none where we live The restrooms were clean and appreciated before getting back on the highway working our way home. K read more

Walked in lunch hour on a rainy Tuesday. Not too busy. There's a walk up counter with a pretty extensive menu behind the service counter. They offer breakfast all day. And they have some great lunch options also. Along with smoothies. Was greeted quickly and warmly by one of the employees. I needed a few minutes to figure out what I wanted because this was my first time there. I eventually landed on a smoked salmon power bowl and a berry smoothie. Bowl had avocado, hard-boiled egg, perfectly cooked, spinach and quinoa topped with smoked salmon. There was a nice basil sauce on each half of the hard-boiled egg. It was a warm bowl which I was not expecting so it did throw me off at first. I'm not sure if they make the smoked salmon themselves or if they buy it from somewhere. I will have to admit I was not too excited about the flavor of this smoked salmon. But overall, the bowl was delicious. And I thoroughly enjoyed the berry smoothie. One of the reasons why I picked this place is that they allow dogs. They do have outside seating, which unfortunately was not going to work on a rainy afternoon. So I took my food to go as my pup was waiting for me in the car. All of their containers are compostable. I am interested in returning so I can try more of their menu. read more

The Works Cafe - Smoked salmon power bowl. - Cafes Near Me - Albany, New York

See all

Great food, great cold brew, great service, and great WiFi! My brother and I can't stop raving about this place. They even have a lovely patio :) We also like the clean ingredients. read more

The Works Cafe - Cafes Near Me - Albany, New York

Food was delicious! My husband & I shared the Sunrise & Western Burritos... so good! The young lady working the register was lovely! The barista was lovely! The women who appeared to be in charge was clearly not happy and made our experience not a 5 star. I cannot understand why anyone would want to work her with her miserable demeanor ... I'd start looking to replace her if I were owner before you lose the other sweet staff you have. read more

I've had bagels from the Latham location and I had forgotten that The Works bagel was too salty for me (everything bagel). It was also too small there but this location had a bigger bagel. The thing is, it was still too salty. Their everything season has large chunks of salt and it overpowers the entire bagel for me. If they could replace the salt by 75% and increase say sesames and poppy seeds by that amount, it would be awesome! The service is fantastic. Everyone is very friendly. I love every flavor of beverage as well and they were doing samplings of seasonal lattes, (pumpkin and apple cider chais), which were great! My bf got an egg and chz bagel sandwich and said the egg was premade patty, nothing too crazy. He also said his sandwich on an onion bagel was too salty, but wasn't sure if it was the egg or the bagel. I would go back to try a different flavor of bagels. I would certainly go back for the bevs. read more

The Works Cafe - The Works Bagel with Vegan Veggie Tofutti Cream Cheese - Cafes Near Me - Albany, New York

The Works is basically New England's Panera Bread, or what Panera Bread used to be before JAB bought it. They provide healthy breakfast and lunch options. Dinner too if you want sandwiches or salad. If you are in the mood for something basic and healthy then this is a good option. Alot of the key ingredients are locally sourced. Cheese from Vermont, of course. Eggs from New Hampshire and etc. Food is very good, simple and healthy. Portion size is bigger than Panera. Staffs are nice and they constantly clean the restaurant. I was there for 4 hours doing some work, and staff clean the same area twice. Plenty of seatings so I didn't feel too guilty sitting there for so long. read more

See all

Two things that will get me to try someplace are recommendations by a friend or family member, or a coupon. In this case, I had both, so double the incentive. I really like this place, both for the food and drink offered, and for its convenience locally to me. It has most of the types of items I would want for breakfast or lunch, the ingredients are fresh, and they're made to order. I enjoy their coffees and teas. I also appreciate that you can buy bagels here in bags of 6, and those bagels are better quality than, and priced competitively with, local bagel establishments (one of which I gave a significantly lower star rating to just yesterday). There's plenty of space inside and outside to enjoy your meal if you don't get it to go. I needed a couple of nudges to come here the first time, that won't be the case from now on. read more

The Works Cafe - Bacon, avocado, turkey, and kale sandwich with their unsweetened iced tea (fresh brewed and really good). - Cafes Near Me - Albany, New York

Ordered quickly but then waited in line for 20+ minutes for two bacon egg and cheeses. Food was bad like Dunkin' Donuts quality bacon egg and cheese in a microwave bad. Don't waste time or money here when Stewart's across the street has better food for 1/3rd the price. read more

Dressing smeared all over the outside of the wrapped up sandwich with one slice of deli ham on it. Breakfast burrito had no taste. So bad we threw out $40 worth of food, told the people in line waiting to order at the register to not waste their money the food was terrible and left to go spend more on lunch somewhere else. read more

Great service! Fresh food! I can't wait to come back! I love the peppery Avocado ranch dressing that came with my Cobb Salad.. Cool atmosphere with outside seating away from the busy Rt 20 traffic. There are outlets at every table to charge your phone too! The self serve beverage have free refills. Yahoo! read more

Can't complain about a free smoothie! Received coupons in the mail and before they expire, I'll be using the free sandwich and free breakfast, but today was all about the smoothie! Honey Bear, and I do mean you Smoothie, is amazing. Not too sweet, very banana-y...a good thing, and feeling healthy from that wheat germ! Friendly service, clean environment, hope this place does well- and keep the coupons flowing! read more

The Works Cafe - Honey Bear Smoothie- or half of it ;) - Cafes Near Me - Albany, New York

Really like their sesame ginger chicken quinoa bowl. I could have that for my last meal and be completely satisfied. Staff is friendly, stuff is made fresh while you wait. Parking is convenient, and pricing is fair. read more

Wicked good food and the quality is great! Cool Cafe vibes with great music and they got booths!! Service was spot on and with a smile !! read more

Placed our first to go order for pick up, and it was seamless. I loved the customization available (I ordered a BLT, but replaced the tomatoes with roasted red peppers). Our food was paid for and ready. So glad this chain has expanded into upstate New York. This cafe is conveniently located off the main interstate exit in Albany. We'll be back! read more

Great food. Great soups. Warm decor. Though a tad chilly in feeling. Great staff. Tried the calm chowder. Some of the best I've ever had. The sunrise burrito!! All around good food. Rivals Uncommon Grounds easy. read more

This place was legit. My chicken sandwich was good, and my smoothie was bangin'! We chatted with Joanna, and she was very friendly and gave us some other local places to visit. I'll be back! read more

I returned after a lackluster experience. Glad I did. The sandwich I got was excellent. Barbecue chicken melt. Large enough to take home half. The ambiance was relaxing and peaceful. There's plenty of seating inside and a lovely patio area. Staff was welcoming and efficient . I will be back. read more

Great food, great service, excellent staff, timely and delicious. Fantastic place to eat or order catering.

Service is amazing! Everyone is super helpful. I loved my hazelnut latte. I will definitely be back!

The pictures speak for themselves. I love this location in Guilderland, New York, and all the locations are uniquely amazing while still holding the core values of the company. read more

See all

Really wanted to like this place and will return again to give it one more shot. I've been to one of their other spots and really liked it. But this one was semi-dirty (tables needed wiping down). The chicken salad sandwich had more sweet potato than chicken salad. I hope they get their act together. read more

Stopped in for breakfast this morning and the staff were very friendly. Was quick and easy and the restaurant is beautiful inside. Bagels were great and I had the bacon egg and cheese on an everything bagel which they call the Works! If you're looking for fast friendly service, this place is it! read more

The food is delicious if you get someone that pays attention to details. Every time we get our take out there has been something deficient with the order. The lastest issue is that a sandwich we got 3 times, which was delicious, was so scarce with the chicken, onions and sauce, it was like eating two pieces of hard toasted dry bread. I will definitely not order food items again. read more

what this company stands for. The transparency and eat well feel good motto is amazing. Not to mention there are locations all over . Reduce reuse recycle revitalize and compost. The bagels are amazing. The smoothies are delicious and the staff is always friendly and helpful and caring. read more

This is my favorite place for a snack and coffee! Not to mention the bagels are so good. I have a huge sweet tooth so the pastries are my favorite. The people are always super friendly and welcoming. Definitely my new favorite place for brunch. read more

I did a catering order for my daughter's birthday and not only was the food great quality; the service was quick, smooth and friendly. They will also deliver if you're in need for that. Fully recommend!! read more