Fast, fresh breakfast! Ate here twice while we visited and food was consistently good. Something for everyone here-

This review is for my wife, who doesn't go on Yelp. . . . But I do. This is her review. Service, Service, Service! I tried them twice, bad both times. Day One, I went in and ordered a bacon egg & cheese sandwich. I asked if I could substitute avocado for the cheese. They said no as the avocado is more expensive. I get it, no big deal. I ask for a bacon egg sandwich (no cheese). They take my order along with my coffee and such and I go about my business. I go back to my Air bnb and lo and behold it's an egg only sandwich. I chalk it up to talking about avocados more than I do their listening skills and I move on. Day Two, I go in to give them a second chance. I order a Harvest Bowl & 2 coffees. I pay in cash. I get my cups, fill up my coffees and wait. After a few minutes, I realize that several people have come in, ordered, served and left in front of me. I go up to the counter and ask about my order and find out it was never put in. Because I paid in cash there was no trail. It's now well over 20 minutes and the person who took my order would not even lift her head to acknowledge that she served me. I call someone else over and ask about what to do and they treat me like I'm looking for a free meal. (FYI, visually I am a successful older female). Once they retook my order I quickly went next door to the jewelry shop as I had some time sensitive business there. When I returned, bowl still not ready, but was on the stove. While I was waiting I asked to speak with the manager. Suddenly nobody wanted to be the manager. Once someone came forward, I asked if this type of service was normal. I also asked if they compensate customers who have been ignored. He THEN HAD THE NERVE TO SAY, 'WELL, YOU'RE GETTING THE BOWL FOR FREE'! There were places I wanted him to put said compensation. Never, Never, NEVER say words like that to any customer. The sad part, the food is good. The place is cute. The customer service takes all that away and more. Caitlin, you have a good thing. Don't let your employees ruin it. When I mentioned your business in the jewelry store, they avoid your place too for the same reason. read more

Customer service was disrespectful and inattentive to detail. The food itself was delisious. read more

I used to love treating myself to an 'egg & chedddar on a lightly toasted Works bagel' from here on my way in to work once in awhile. It was always great. I don't know what happened, but the last 2 times were really disappointing. Today on my regular order there was NO cheese and the bagel edges were burned enough that I had to tear them off. So a dry egg on a dry bagel with no ch see to help it. I also think The Works may have changed their everything bagel edges it's boring now- not enough garlic onion or salt. All sesame & poppy seeds. For $6 I can get 2 breakfast sandwiches of better quality from any drive through. I'm so disappointed. Sorry, but I won't be back. read more

I desperately was in need of coffee on our way out of town after staying locally and saw this cute little coffee shop and decided to stop. My husband and I both ordered something, I did a coldbrew (you have to add your own cream and sugar) and he got a hot coffee. The staff was incredibly unfriendly. We both did not care for our coffee, not sure if it was an off day or what. The café reminded me of old school panera. Can't say I'd go back if I was in the area though. read more

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We've never eaten here, but the bagels and loaves of multigrain bread are outstanding, and reasonably priced. We always get them when we are at Stone Pond in the summer, and bring some home to DC. read more

It was really watery and a bit to much bbq sauce but the chicken was good overall the works is good for sandwiches only. read more

The Works Bakery Cafe - BBQ Chicken Mac & Cheese.. - Bagels Near Me - Keene, New Hampshire

The bagel is always good, they know what they are doing. The service is friendly and fast, even when they are busy. The set up of the cafe is so cute, they have good bits of art and little bit of information around how they source their food locally. We love that! I always get the Lox Sandwich, the smoked salmon is fresh and cream cheese is smooth. I always sub regular cream cheese instead of the veggie and they always make sure they do it for me :) The smoothies are also a good choice, fresh and delicious. read more

The Works Bakery Cafe - Lox Sandwich - Bagels Near Me - Keene, New Hampshire

The ham cheddar apple sandwich was amazing. Very friendly and helpful staff also! I really enjoyed this place. read more

The Works Bakery Cafe - Ham cheddar apple sandwich! - Bagels Near Me - Keene, New Hampshire

I really appreciate Debbie and her morning crew; they are always friendly and sure to start off with positive energy. I love that you can skip the line, order ahead on the app, and magically the order is there on the To-Go shelf. The pictures on the wall are a neat touch to show where The Works sources its goods from. (I always laugh to myself at this one picture where the farm family has a reluctant teen in it holding some sort of vegetables) Anyway, not to write a book about the place - just go there, it's really good. read more

I always enjoy the food here, though this is the first time I've reviewed. Today I got an egg and spinach breakfast sandwhich on a bagel and it was delicious. I'm a long time enjoyer of the berry-licious. I love that they have outdoor seating now. I don't think they did pre-pandemic. It's pleasant to sit both indoors or outdoors. The counter staff gave ma cheery greeting. My food came out in a reasonable amount of time today. Until next time. read more

The Works is an amazing place to eat and relax. The atmosphere is warm and inviting, the food is not only food for you but food for the planet and delicious. The staff consists of some of the most accommodating individuals. One of the managers there, Lucy, is especially kind and welcoming always ready with a smile. I would highly recommend the works bakery café!! read more

This time we were in Keene for the day and my boss preordered from The Works. I went to the take out area where it was busy and asked to pick up the order. They were a little confused I think mostly because the order was placed the day before and how busy they were but with a little help, they found the order. The place was nice and looked well kept. They have a wide variety of food and it all looked fresh and delicious. I'm sure most people can find something on interest there. I ended up with the turkey avocado sandwich. It was very good. The sourdough bread was great and the sandwich itself very flavorful. It was also a huge portion. When I saw how big it was, I knew I was only going to be able to eat half of it at a time. I enjoyed every bite, wrapped up the other half and had it for lunch the next day, again, much to my enjoyment. I don't know what everyone else had but I know there were no complaints and from what I remember, everyone seemed satisfied. I'm definitely giving them a thumbs up read more

Smells lovely in here! We tried the coffee muffin which was tasty, and I had a half sandwich of the tuna melt. It's with Vermont cheddar on sourdough, and has some celery, apple, cranberries and celery in it. We ordered half a dozen bagels to take home and try. I'll bet they're great- they're the traditional boil and baked bagels. They also make their hot chocolate with any milk of your choice- 1% cows milk, half and half, almond and oat milk. They added lots of whipped cream for the kiddo in our party. Will be back! read more

The Works Bakery Cafe - Bagels Near Me - Keene, New Hampshire

Food is always great, and the service wonderful. Ordered take out - was very good, and was ready right on time.

These are the best bagels available in Keene! Fresh, delicious, and the variety is amazing. Grab some, you won't be disappointed! read more

Delicious food and terrific staff and outdoor seating! Perfection trifecta for a birthday brunch! read more

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Service is great, food always delicious, and the ambiance warm and inviting. It is my weekend go to hands down!

Great fresh ingredients, perfectly prepared. Busy cafe with great vibe! I will now try other locations .

Updating my review with an example of a "lightly toasted" bagel....who looked at this and said "yup - looks great, bag it up"? read more

The Works Bakery Cafe - Bagel - Bagels Near Me - Keene, New Hampshire

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Sausage in sausage, egg, and cheese bagel was barely lukewarm. The cheese was melted, so not sure how the undercooked sausage happened. This was an in-store order, which I took a bite of as soon as the sandwich was ready. Undercooked raw meat can be hazardous. Hope the sausage was at least per-cooked. read more

Stopped in this week for a turkey, bacon, mayo sandwich. Got lots of mayo, sliver of bacon, soggy lettuce and extremely thin tomato. No turkey. Very disappointing. Another time great sandwiches. Another time breakfast sandwich so greasy just threw it away. So, maybe an issue with quality control read more

The works is all you could ask for in a breakfast/lunch cafe. Keene lacks good breakfast places and I believe this is the best place to have breakfast or take it to go in Keene. The other options are basic diner style breakfast places. Everything at works is fresh and has a bit of flair. I recommend the jalapeño cheddar bagel. read more

The Works Bakery Cafe - Bagels Near Me - Keene, New Hampshire

Great little place in Keene for breakfast! (All day bfast for those who want a tasty sandwich or wrap for din!) love the sunrise grilled wrap and the grilled western with ham wrap! Coffee isn't too bad either. Everything gets recycled here or composted! Hurray! read more

The Works Bakery Cafe - Iced cold brew - Bagels Near Me - Keene, New Hampshire

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Delicious! Best bagels, sandwiches and bowls. Friendly staff and a great owner. Man locations and consistent service across all location. read more

Now that I'm actively looking for healthier meal options, I'm always pleased when somewhere I've never really thought about has great items on their menu and the Works definitely has a great variety of good options. They have a huge selection of salads, sandwiches made on good breads and my favorite - quinoa bowls. My dining partner and I ordered a quinoa bowl to split. We got the smoked salmon bowl and it was awesome. Shout out to the employee who arranged the items in the form of a smiley face - too cute. This bowl came with a good amount of smoked salmon, two hard boiled eggs with pesto on top, avocado and a lot of diced tomatoes on top of a really nice quinoa base. It was huge and very filling. We split it and were super full for the rest of the day. It does take awhile to make compared to other items obviously so next time I would likely order ahead just to save time. Price was great for the quality and quantity. Thumbs up to the Works for offering such healthy options! read more

As a transplant from sour dough bread county, I was in a panic to find a good loaf and The Works is the bomb! Excellent sour dough! We get a loaf a week and have them slice it so we can make toast, French toast and have it with dinner too. And the bagels! Yay! Dense and delicious. Coffee doesn't disappoint. Lastly, there are loads of kind and helpful employees. Super important my to me. read more

Food is normally very good from here, last couple of times it was pretty greasy however. Normally a great place to go for all.

smoothie magically made my morning bear-able. happyy happy joy joy! I need that green drink in the morning and you delivered!

Very polite staff. Took over 15 minutes to get a salad and they really weren't busy. Got the mango pineapple chicken salad. Ingredients were fresh and delicious but was like a teaspoon of mango salsa which was mostly tomatoes . Seasoned Chicken was really good, thinly sliced. Small size for the $10 price tag. Has a nice seating area outside on sidewalk. They also serve breakfast and lunch items and coffee beverages. read more

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Great cafe with great vegan options! It's hard to come by a bagel place with vegan cream cheese but this place has it! Bagels were very good and relatively well priced. A bagel with vegan cream cheese for 3.49! Their smoothies are good as well. Cozy atmosphere and great service! Overall a great bagel cafe!! read more

Every time I go the food sucks, they messed up a buttered bagel how is that even possible

Great spot for either breakfast or lunch. Just moved to the area and like it so much we have had breakfast here every time that we've eaten breakfast out. Their bagels are so good. I usually have the Lox bagel sandwich on a toasted everything bagel or a chocolate croissant and coffee. The smoothies and salads are also good. Oh and the special Mac and cheese are so fantastic! This place is so charming they have pictures on the wall of the farmers that provided the dairy, greens, etc used in your meal. read more

The Works Bakery Cafe - BLT was really yummy! - Bagels Near Me - Keene, New Hampshire

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Stopped here with a friend when we were in Brattleboro. My food was good. Hers was not the staff is not very friendly and it's extremely expensive. read more

A few months ago, a friend brought us a delicious loaf of bread from here so we decided to take a drive and have lunch here. Worth the trip! The sandwich was awesome , as was the Mac and cheese. And of course, we got bread to take home! Restaurant is Very clean and service was great-fast and friendly. Will definitely be back. read more

My bagel was hard has a rock! also the online order was changed to my account 3 times. And you have egg patties no better than Dunkins.

Ordered Lox and bagel here. I was disappointed because pre-pandemic, the portion size was larger. I don't mind paying increase cost for product but don't charge me an increase and lessen the most important part of the order. read more

The place was busy and it was my first visit. All yes ALL, the baked goods were burnt on top and bottom. Won't be back.

I had been to the Concord location, I didn't realize that this was a chain. To be honest, I love this bagel chain and wish I had one near me in Massachusetts. Or at least one in Nashua. Anyways coffee was good, service is pretty much like any café where you order then there's another counter space where you pick up food. I had breakfast at another restaurant that day, but a friend couldn't finish their bagel sandwich. I was more than happy to take it as the food is delicious here. Did I mention coffee was good? It's delicious. I drink black most of the time, and the coffee is fairly smooth here. Plenty of tables and chairs, but the space was kind of odd for a layout and a little cluttered. The staff were super friendly and cheerful. read more

Their iced chai is my favorite drink in Keene... The broth bowl? The rice noodles were undercooked and the broth got to me luke warm(if that). I'm not sure if this is the regular servicing of this dish but it really was not as impressive for something they're advertising everywhere. read more

The Works Bakery Cafe - broth bowl - Bagels Near Me - Keene, New Hampshire