Delicious bagel sandwiches. Generous with spreads and contents. Stuff are friendly and welcoming…read more You can certainly sit and enjoy your food, but most tend to take out.

I have never witnessed less professional and customer friendly employees. I was in a hurry and I…read moresaw this what seemed to be convenient bagel shop and cafe. Was I wrong. I didn't leave the store until 23 minutes after my order. I watched 5 employees behind the counter make their own lunches before making my bagel. STRONGLY DO NOT RECOMMEND.

I adore a bookstore with a great cafe. My favorite hang out in my home town…read more Good food, pleasant staff and a table outside is wonderful

Perfect little sandwich in the cutest little town ! Enjoy a…read morebook with a great latte..

Fast, fresh breakfast! Ate here twice while we visited and food was consistently good. Something…read morefor everyone here-

This review is for my wife, who doesn't go on Yelp. . . . But I do…read more This is her review. Service, Service, Service! I tried them twice, bad both times. Day One, I went in and ordered a bacon egg & cheese sandwich. I asked if I could substitute avocado for the cheese. They said no as the avocado is more expensive. I get it, no big deal. I ask for a bacon egg sandwich (no cheese). They take my order along with my coffee and such and I go about my business. I go back to my Air bnb and lo and behold it's an egg only sandwich. I chalk it up to talking about avocados more than I do their listening skills and I move on. Day Two, I go in to give them a second chance. I order a Harvest Bowl & 2 coffees. I pay in cash. I get my cups, fill up my coffees and wait. After a few minutes, I realize that several people have come in, ordered, served and left in front of me. I go up to the counter and ask about my order and find out it was never put in. Because I paid in cash there was no trail. It's now well over 20 minutes and the person who took my order would not even lift her head to acknowledge that she served me. I call someone else over and ask about what to do and they treat me like I'm looking for a free meal. (FYI, visually I am a successful older female). Once they retook my order I quickly went next door to the jewelry shop as I had some time sensitive business there. When I returned, bowl still not ready, but was on the stove. While I was waiting I asked to speak with the manager. Suddenly nobody wanted to be the manager. Once someone came forward, I asked if this type of service was normal. I also asked if they compensate customers who have been ignored. He THEN HAD THE NERVE TO SAY, 'WELL, YOU'RE GETTING THE BOWL FOR FREE'! There were places I wanted him to put said compensation. Never, Never, NEVER say words like that to any customer. The sad part, the food is good. The place is cute. The customer service takes all that away and more. Caitlin, you have a good thing. Don't let your employees ruin it. When I mentioned your business in the jewelry store, they avoid your place too for the same reason.

Really good NY style home made bagels. I got the lox spread on an onion bagel. Delicious. Fast…read moreservice and friendly. I wish the had online ordering but a phone call works as well.

This is a great local establishment with delicious bagels and a very friendly staff. You can tell…read moreit's a well run family business. So many breakfast sandwiches to choose from / but I typically will just get my standard poppy seed bagel and cream cheese - when I can! Hence the reason for 4 stars - even though I wanted to give 5. I routinely come on the weekend and by 10:30 / 11 am (or sometimes as early as 9:30 - like today), they are out of poppy seed bagels. I believe they can do a better job keeping up with certain flavors of bagels (like poppy, and probably others) that are more desirable and run out faster on their peak days. Sure, I'll eat an onion or a cinnamon raisin, but I'm not thrilled when I walk out. And it's a real disappointment when I come in after noon and only plain are available. Just some (hopefully) constructive feedback - I'll happily revise this to 5 stars at a later point if I see my beloved poppy available late on a Sunday morning. And if you have extra, sell as day old for the following day. I'll buy them :)

i want to thank the amazing women who helped me get my barring and gave me water after I passed out…read moreas i was trying to go outside to get air because of feeling so over heated and being 5 months pregnant. i appreciate you caring !

I used to live right near Bagel Cafe and frequently visited them for their freshly made bagels…read more Now, whenever I'm in Manchester, I stop in. Their bagels are excellent! Make sure to try the French toast bagel. Sandwiches are hefty. The pizza bagel is probably my favorite. My husband favors the sausage, egg, and cheese on a jalapeño cheddar bagel. Iced coffee is great and needs no added sweeteners, though syrups and sugar are available for free. The staff is friendly and helpful! Handicapped parking is available in the small lot. Only downside: they no longer have seating, so grab and go it is!

This place is great. It's pricey...so be prepared for that…read more My brother got the avocado toast, ( I think thats what it was) and loved it. I didn't get any food. I ordered a smoothie. Banana/strawberry and holy shit it was incredible!!! I. LOVED. IT!!! Damn it was good. I think it was like $12 tho? Am I crazy to think...meh, it's ok, (the price) I was on a holiday and you are supposed to enjoy whatever? haha!! I would normally never spend that much on a freaking smoothie! HOWEVER! Once we got into Manchester, VT....we saw another The Works Bakery...I SHO DID get another one lol. I was surprised to see that this place is a chain. When we were in Concord...it kind of felt like this was a place exclusive to Concord. Nah, it's not. Thats ok tho. I got a smoothie at a coffee house in just outside Bar Harbor and it was absolute garbage. So it was nice to have one where they actually have you what you ordered. Most places in Vermont, Maine, New Hampshire all allow dogs. I travel with my little Yorkie wherever I go. Alfred loves to travel haha! He is my child...seeing as I do not have any human kids. My dog is my life. So it's nice when you go into places and they welcome dogs. This place....does not tho. Thats boooo! HOWEVER! I TOTALLY understand! I TRULY do! I travel with my dog everywhere, but yes, I do realize this place is a restaurant and they all have their rules. I just love restaurants that allow dogs haha! I am not one of those psychos that will tear a place apart about not allowing dogs. I am one who actually respects policies like this. And yes, I bring my dog with me bc it's just me...and my dog. He is a 6lb Yorkie who I will never leave alone nor would I ever kennel him. I say all this bc so many people out there judge others who bring their dogs everywhere. He is a family member. He comes with me. Just go to this place wherever you run into one. It really is a great place. They were all SO nice in there even when they asked my take Alfie back outside. OH for the record too...I carry my little man everywhere with me. He's not like...running around everywhere...marking his territory lol Atmosphere in this location is very nice. Kinda dark and Lodgy feeling. Its nice. Located too in what I am assuming is a historic building. Noce view of the downtown area too if you take you lunch or whatever outside to their outdoor seating...which I am guessing is probably brought in now...seeing as it is almost December. Ok thats it. I know I rambled a lot here, but I feel it all fits with my review. I ramble a lot to begin with. If you read this...thank you! If you didn't...I will sleep in 5 mins and sleep like a baby :) Thank you The Works for a wonderful first experience. I live in Idaho. Wish we had you here. Thanks for reading YelperWorkers! Go have a smoothie! avocado toast! a bagel! you will love it! Cheers!

We were headed up north for a hike and needed a good spot for breakfast/lunch. We had looked this…read moreup after walking the Farmer's Market and decided to give it a try. First off, there truly is something for everyone. It was hard to choose what I wanted because everything looked so good. I ended up with an egg sandwich, but everyone in the group got something different. The portions were HUGE and everything was SO FRESH. The place was packed and it was clear why since for the price and what you got, it is probably the best sandwich place around. If we lived in the area, it would probably be a regular lunch spot for us. Very good.

This place was great. They have a fluffernutter latte and so many incredible food options. Wish it…read morewas closer so I could go more

The absolute best. Kind service. Great coffee. The bagel was the stand out -- perfectly cooked with…read morea delicious chive cream cheese. Get the apple cider donuts if they're in the case! The seating area is absolutely lovely with beautiful decor, lights, and books. We were lucky enough to have live music! A great place for breakfast, coffee, pastries, and baked goods.

This is my most ordered from business the past 2 years. The service is always friendly and the food…read moreis consistently good. I hope they will update their DoorDash menu so the other flavors of bagels they have are listed for when you want to order them with cream cheese or a sandwich.

Bagle was less dense than expected. I will not return because I observed one of the employees…read moresweeping off the table with a floor broom and did not even follow up by washing the table.

Swung in here Saturday morning to grab some breakfast for the ride home, the place was packed. I…read moreordered two Asiago bagels, one toasted, the other not. Coming from a town that has a bakery with THE best Asiago bagels, I didn't have very high hopes. Upon opening the bag, I found my "toasted" bagel looked as if it had only been put in a toaster for about 8 seconds. Very disappointing, and the flavor just wasn't there. The bagel itself was very fresh.

The bagels were pretty good. I think could of been toasted more. My husband - a New Yorker - said…read moreit was one of the better bagels he had. But the filling for a breakfast bagel (cheese egg and meat) were somehow bland and lacked seasoning. A simple salt and pepper would of went far. Went on a Tuesday and there was 1 person in front of us and it took a while to get our order. Would return but for just the bagel.