Jenn was lovely, so helpful and charming! Try the roast beef on weck, broiled fish and bang bang shrimp! Ample parking, quaint environment. Reservations available on website, very helpful! read more

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new menu starting November 1. The food is great. Service is great and awesome drink specials. This building has a long history with a great atmosphere, highly recommend. read more

The West End Inn - Beef on Wick, slow roasted top round sliced on a kimiwick roll topped with pickles, house seasoned fries and Au jus - New American Near Me - Hamburg, New York

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Came here on good Friday for a fish fry and was lucky enough to snag some bar seats. It was very busy so our fish took a while but nearly every single person was ordering fish so we expected it. Our bartenders were great and super friendly. The space itself is nice and I liked the vibe a lot. The fish fry was pretty good! Id definitely get it again but I'm not sure it belongs on the top 5 in Hamburg list. The sides were just alright and the fish batter was standard but cooked perfectly. read more

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Met friends for dinner on a Friday night. Had one thing on our minds (except beers and cider). Well except for a couple of us... 5 beer battered Haddock fish fries were delicious. Thickest portion of fish I have possibly ever had. Some got fries, some baked potato. OK, so we shared. Gluten Free West End Burger was a hit too X 2... and I saw a bad a$$ bowl of mac and cheese across the table too. Sides were pretty good but the slice of marble rye bread was huge (heard baked in house)! Big U shaped bar but only one TV in the whole place. Not a sports bar for March Madness. But fish was legit! They have a very good gluten free menu for those who need it... read more

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We came to the newly remodeled/reopened restaurant in July 2025. It is my understanding they were closed for quite a while. I'd only been once before and just for drinks. First the service was great! Lauren was very attentive and funny. The new space looks nice! The food was just ok. They were out of most beer and wine (not a big deal since they just opened). My husband ordered a burger and asked for it medium but it was well done. I got the mafia chicken sandwich. It was just ok. I asked to have it hot instead of mild but there was still no spice at all. The chicken was also kind of small. Giving 5 stars for now, but will come back to reevaluate. read more

With its tin-type ceilings and Roaring 20's ceiling fans, this restaurant has that come on in vibe! Prices are reasonable for the ample and luscious fare that they serve. Fish fries can't be beat and anything served there is generous and delicious. From the welcoming host(ess) to the kind and helpful servers, West End provides Great spot for yummy food. One challenge though; If the bar is crowded, it can get somewhat noisy in the dining area. Plenty of off-street parking behind the restaurant. read more

O'Brien's West End Inn is your typical pub and restaurant with an aged feel. The bar room has the atmosphere you'd expect and want, especially during live music nights. The menu is fairly extensive with typical pub fare and more. We ordered the chicken wings, which had the crunch and heat we were hoping for. Talking with other patrons, the sandwiches and salads were apparently just as a delicious read more

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New to the area and popped in after a church service for a quick bite with friends - was very happy. Service was terrific, food delicious, and the line dancers in the back room didn't interfere with our conversation at all! Even when the drink order was botched, the server quickly accommodated. Had a lovely evening - thank you! read more

Following the Tom & Jerry Trail, I came in for dinner and a drink. Dining by myself, I didn't want to take up a whole table but was invited to sit at the bar, if I could secure a seat. I walked around the bar, peeked in the banquet area, and got a seat for a lone high-top over by the popcorn machine. I placed my order at the bar and it came quickly. While I asked for no BBQ sauce on my brisket sandwich, I still wanted cheese. The brisket was rich, and the cheese would have held it all together. The fries were crispy and tasty with a side of mayo. The Tom & Jerry was creamy and delicious. I thought the mug was cute and classic with the gilded rim. I'd come back here in a heartbeat. The bar staff were friendly, the serving staff I spoke with was also very nice and there are plenty of menu options I'd like to try. read more

The West End Inn - Tom & Jerry - New American Near Me - Hamburg, New York

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Delicious gluten free fish fry. Even had gluten free Mac salad. The bar and restaurant were very busy but the owner Kim was very attentive and kind! read more

The West End Inn - Gluten free fish fry - New American Near Me - Hamburg, New York

We went to see our friend doing open mic. We didn't plan to stay long nor eating dinner. We just want to support the friend for a bit and chit chat. It was Saturday night so the place quite packed. We sat at the bar. We decided to order wings just to nibble on. The wings actually good and juicy, crispy. We might go again next time and try their actual food when it was not so crowded. This place is convenient near our house too. It was not really big but not small either. Decent size. read more

The West End Inn - New American Near Me - Hamburg, New York

Stopped for dinner. The place was pretty quiet. The waitress was nice but not personable. The food came out quick and hot. The sweet potato fries were amazing. The chicken quesadilla was surprisingly good also! My husband always gets the brisket and loves it. read more

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I went with friends to a murder mystery dinner event. We had to wait 20 minutes standing at the buffet line because they ran out of chicken. When it finally came out, it was undercooked. The roast beef was very red and bloody. The salad only had a few tomatoes and onions in it. The menu said there would be decadent desserts which turned out to be a tray of cookies and pastry hearts cut up into small pieces drizzled with chocolate. They were soggy and awful tasting. Because we waited in the buffet line so long the cookies were all gone. People are greedy and take more than their share! My two friends ended up sick in the bathroom at 1 am. I hardly ate anything so I was ok. My biggest issue was we each paid $71.14!! That was way too much for the half cooked meal and the entertainment was so so! Im totally disappointed in my experience and would never go back! read more

A small place to get good home cooked food. The staff made sure they had an answer for our menu questions and had everything we needed. The tables were near each other, so it was kind of noisy. All the food from the apps, soup and main meals were well prepared and tasty. Basic menu but still a little bit of everything to appeal to all. read more

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We used to love coming here top notch food. Unfortunately new management does not have the same level of quality of food as the previous owners. I ordered broiled Cajun fish and it wasn't cooked asked to have it cooked more and it literally came back on a new plate with new baked potato and fish was still not cooked, it was now cold. We have given the new owners 3 tries and they failed each time. I would highly recommend to stay away from this restaurant until they get it together. On a side note they eliminated Moscato wine only carry dry wine. This was terrible experience I ended up going to grab a sub. read more

We went here to try the Tom and Jerry's. We enjoyed one in the bar with some free popcorn and live music as we waited for our table. It was tasty. We were seated in a nice cozy room for dinner and ordered French Onion soup which was good. Ordered the beef on weck per recommendation of our enthusiastic and helpful waitress. She didn't steer us wrong. It was delicious. My partner ordered the brisket sandwich which was thick cuts of meat. We didn't eat a lot of it in restaurant, but made some awesome brisket nachos for leftovers at home with wonderful smoked pepper jack cheese that they sell bricks of! Highly recommend you take home some of their smoked cheese, I'd go back for it! Nice experience. Great service. Looks like they have a banquet room as well. read more

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We had a dinner party of 8, which included 3 children (under the age of 3). We went for Friday Fish Fries, during Lenten season. We were prepared for a wait because there are no reservations on Friday, during Lent. However, we got there at around 4:15pm. and we were seated immediately. The service was exceptional- the waitress and hostess were very attentive, making sure we had drinks, and took our order in a timely fashion. Four of our party also follow a Gluten free diet. The menu is very well marked for this option, and the waitress was very well versed regarding this. They utilize a dedicated gluten free fryer- so we were able to get the fish fries, including French fries and even had a gf macaroni salad available! All the food was well prepared and. delicious. They also had a GF dessert, but we didn't get it because we were stuffed from the generous portions. The only problem we had was that we had ordered regular macaroni and cheese for 2 of the children- this took longer to come to our table, than the fish fries. They were extremely apologetic and kept keeping us updated, and we were able to keep the children occupied, until their food arrived. We have come to the West End for several years and have always been very pleased with our meals and being able to get Gluten Free meals and feeling confident that the kitchen staff is being very careful, is a definite plus!! We loved the new renovations that were recently done. It is very warm and welcoming. Loved the opened half wall- it makes the area seem so much bigger. We will definitely be returning!! read more

Exactly 1 year ago I gave this place a 5 star review. What a difference a year makes. We went for half way to St. Patrick's day which is the same we did last year. Last year they had fresh corned beef and cabbage with all the trimmings. This year overcooked salty rubber sandwich meat. First our waitress forgot my French onion soup and our food was out in less than 10 minutes, I can see why. It was awful. They didn't even put enough meat on it to have the audacity to charge 15 dollars. Our waitress did offer me a free dessert which I gave to my wife. When we left I asked to speak to a manager and she wasn't to be found, it's a shame we really like this place. read more

The West End Inn - New American Near Me - Hamburg, New York

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Atmosphere was very pretty but a little cold! Service was amazing... but the food could use a little work chicken wings good not greasy, onion soup was too much parmesan cheese and no mozzarella??? Very very salty... fries good not greasy! Wine was supposed to be a Sauvignon Blanc that's very sweet ... one more try then need something new read more

The building is very interesting. There was a banquet wrapping up, a band playing the bar area with a good crowd, and the dining room was comfortably busy/winding down around 8. It was nice we could hear the live music without it being too loud. We ordered the French onion soup, shrimp alfredo, and Nashville hot chicken. Everything was cooked well but tasted very bland. The French onion soup was good, but sadly it was as if it had been watered down over and over. The chicken was not spicy at all, and came with nothing on the sandwich. The Alfredo was cooked properly but had no seasoning. We pretty much packed the entrees up to go, and brought them home to make edible. The staff was competent and fast, but no one seemed remotely excited or happy to be there. read more

The West End Inn - Nashville Chicken Shrimp Alfredo - New American Near Me - Hamburg, New York

The staff was good the Alfredo sauce was really bland but our server let us know and let us try some of it too the fried pickles were also really good and so was the Mac and cheese and other food read more

We selected this restaurant because of the gluten free options. We had a reservation for a party of 9 on a Sunday night to celebrate seeveral birthdays. It was trivia night and the bar was busy but there was only 1 other table being used in the restaurant area when we were seated. They only had one employee serving as hostess and waitress for both the bar and restaurant. Our table was not ready when we arrived. When we were seated, there was no silverware, and there were only 3 menus and one specialty menu for 9 people. Needless to say - we asked for more when she finally got around to us. It took probably 20 minutes to get our drinks. My grandson asked 3 times for a glass of water and never received it. They only have 2 seafood items to choose from and they were out of both. It was over an hour and a half before we got our food and it was cold when we got it. Very dissappointing and will not be going back. read more

We've visited twice in the last few months. Both times had good service and food. We went this past Friday, of course you have to wait on Fridays during Lent. We had a 30 minute wait at the bar, and the drink prices were reasonable. $6 pints of Southern Tier and Blue Moon. I assume those were Happy Hour prices. My wife had the broiled fish special and it was very tasty and flavorful. I had the normal fish fry, but what I liked best was that they offered lazy pierogi as an option for a side. I'm sold on that an the lazy pierogi was great. The fish was beer battered haddock, and it was quite good. I found the batter to be a little thick for my liking, but overall it was a good fish fry. I usually like a light batter. The service was very efficient considering how busy it was. Overall great atmosphere, food, and reasonably priced. We'll be back. read more

Food was good before now so so! Restaurants are built on food, cleanliness and ambiance please fix the food Service was good and the place looks great now!! read more

This review is based on their Easter Brunch that I had the opportunity to enjoy this past Sunday . For $30 , I got my choice of beverage (alcoholic beverages sold separately) and to help myself to a selection of breakfast and lunch entrees at the buffet. Wasn't a huge spread, but what was offered was well made and tasted fresh/hot . My favorite items on the menu was their Mac and cheese, (so creamy ) fresh green beans , and the rolls . I was surprised at their selection of desserts too , and was sure to leave room for them. The New York Style Cheesecake was so good, that I paid for a slice to take to my aunt, who was unable to join us that afternoon. The service was pretty good and there was even an appearance by the Easter Bunny . If I decide to not cook next Easter , I would definitely consider doing Brunch there again . read more

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This place is so comfortable. The pretzels are worth getting and the drinks are delightful. Around Christmas they make Tom and Jerry's which is my favorite holiday treat. Make a point to get there for those! read more

The West End Inn - New American Near Me - Hamburg, New York

Stopped in to enjoy a Tom and Jerry at their kick off party and grab a bite. Didn't see much of a party happening. Did grab a table in the dining room for dinner. Tom and Jerry was very nice. I ordered the open face turkey dinner sandwich. Served on a piece of griddled sour dough I was disappointed at sight. Three very thin slices of turkey that appeared like deli meat. Mashed potatoes were very watery and had no flavor. The gravy was thick and had some flavor but way too salty. Best part was the generic stuffing. Big downer. read more

I have never written a review before and I always like to give restaurants the benefit of the doubt but our dinner last night was terrible. The Nashville chicken was burnt, the fish used for the fish fry had a bad taste and texture, and I could not even swallow the macaroni salad, it tasted like paste and vinegar. It had been years since we last went there and had good memories, I am sorry to see that things have changed. On the bright side the Tom and Jerry was delicious. read more

Yes, it was resolved by the credit card company. Unfortunately we never heard from your business with any kind of apology.

Went to O'Brien's for a reception after a funeral. Service at the bar was efficient and welcoming. The buffet was simple with beef-on-week sliders, chicken fingers, pasta, salads, and cookies. Each item was tasty and had all the necessary condiments. Food was fresh and replenished promptly. If we are passing by on the Thruway, it's certainly worth a stop. read more

Used them for corporate catering and was very satisfied. They were great to work with. Straightforward menu and pricing. Food was delicious with large portions. Chicken and brisket was very tender. Mac and cheese is great. Also very reasonably priced. Highly recommend! read more

ordered appetizer and surprisingly good however only a tiny cup of dip for all those fries . then our meals arrive I had nashvill hot chix sandwich and wife has raspberry chix dish my sandwich had zero flavor then my last bite contained a giant sweet flavor hello Nashville hot nah Nashville not my wife's dish was so over cooked and dry they should be ashamed to call that food she sent it back and ordered a 716 burger which she too sent back the burger was grey and the chix wing dip had celery and carrot in it and she said worse thing she ever tasted read more

Went to Half way to St Paddy's day. They did not have corn beef and cabbage so three ordered the Ruben Sandwich. Mostly uneaten as they were made with some kind of deli. Corn beef which did not remotely taste like the real thing. I had the Sheppard pie, which was good. The soup was never brought to the table. Overall it was a disaster. read more

You will get served a drink. Then you'll stand at the bar for 15 minutes while the bartenders disappear. This cycle continues and is a total buzz kill. The staff is unacceptable. A hardworking bartender will never let someone run dry with a crowd triple the size. If you want to be frustrated and wait, wait, wait-- then by all means come and waste your time. There is no management to keep things flowing smoothly. A total waste of time. Palace of the Oblivious! read more

Worst restaurant in Hamburg. I can't believe how bad the food was. All 6 of us were completely grossed out by pretty much everything. There is something seriously wrong with you if you choose to eat here when there's countless amazing restaurants in Hamburg. read more

2nd time online order and have to say was a tiny bit better. Food is great, service is just ok. I'm not a fan of being forced to tip for an online order, setting a time for pickup, showing up on time and having to wait. First time was 25 min past the order time, this time was 10min. read more

We returned here last week following the pandemic. We were curious about the renovations we observed during the shutdown. The restaurant had been refreshed but not changed a great deal. Service was excellent and the menu had been tweaked a bit. I had the bourbon barbecue beef sandwich . It was delicious, a bit spicy and a huge helping. The accompanying fries were crisp and fresh. My seasonal martini was a delight. read more

Meh... not impressed. Ordered a cosmo and got half a cocktail in a stemless martini glass. Brisket dinner was good, but skimpy on the brisket - 3 very thin slices. The spring fling pasta was very bland. The asparagus was cooked well, the artichokes tasted canned, however the grilled chicken I added was very nicely cooked. Pricey for mediocre. Probably will not return. read more

Love this place and go at least once a month. The food is simple, yet good. The bar is like that friendly neighborhood bar. They will remember you and treat you like a regular. They often have live music and the crowd is happy and friendly. They also have rooms to rent upstairs which look nice on the website, and when we have guests visit, we plan to use them. read more

The live music was the primary reason we went to the West End, and he was exceptional. Unfortunately the bar service was slow and completely lacking in class. At 11:30, the bartender announced all were to "GET OUT" and immediately proceeded to flicker the lights. There had been no indication closing time was 11pm until the moment the crowd was rudely kicked out while the owners sat at the bar continuing to enjoy their drinks. Had we known the bar closed earlier than most and stayed open only for the owners or special guests, we would have gladly left earlier. We don't go out often, but we will certainly think twice before being insulted at the West End again. read more